I had an emergency request on Saturday morning, a bunch of kids were coming over for a party but…read morethe pool heater didn't work! My regular pool technician of course was MIA, so I called Horizon and the owner, Eddie, graciously came out to fix it. Saved my day! Thank you so much!!!

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.

We've been receiving regular service now for 2 months! Pool…read moreIs always sparkling. I'm always very skeptical about new service companies so I took A sample of our pool water to be tested just so I could make sure the pool had proper chemicals and.. Perfection! Jesus is cool, calm and collected and really pays attention to the details. Our pool pump recently went out, its really stressful being a new home owner when unexpected things come up! Jesus made us feel calm and taken care of. Thank you JFS!

Amazing and fast! We told the owner Jesus of an issue we had and he personally came right over and…read moresolved the problem HIMSELF. Rare to see that quality in services these days. JFS has been the only spa service we trust to get things done.

Started out fine. If all you need is someone to skim your pool…read morefor leaves at the same time on a weekly basis then you'll be ok. They won't vacuum or scrub sides. If you need repairs then pls run away fast. They replaced pool pump couplings and the pressure suddenly went to zero. Pool pump struggled but it kept going until about 2 weeks after repair. It stopped priming one day. They tried to troubleshoot but all I heard back was you need a new pump. Well as it turns out they broke the housing. Impeller warped because pump cld not prime due to broken housing . Ended up spending over $500 on parts and labor to get pool working again. You have been warned.

Very happy with Ahqua Pool's communication and follow up! Our Condo HOA needed a new pool…read morespecialist asap and Ahqua Pools answered the call. They came to evaluate our situation, pointed out that our chlorinator tab dispensers were out of order, set up a schedule, and updated everything that needed to be done to get us back up and running safely, quickly, and efficiently. Invoices are detailed, clear, and easy to track.

Fernando, Dennis and staff are exceptional. I have been using their pool cleaning services for…read moreyears and am very happy with their work. I have also had to use them for filter replacement, pump replacement, upgrade, etc and have always found them to be super helpful and knowledgeable. Just the best!

I went to take a Jacuzzi and when I opened the lid there was no water in the spa, it all leaked…read moreout. I called the SPA STORE where I bought the Jacuzzi and they told me they could see me in 14 days. Then I contacted Martinez Pools and they were able to come out the same day. Jose showed up at the appointment on time and was able to fix the leak without any problems. Not only were they excellent at their work their fees were good too!

Tai Yun helped us a lot. We are electricians and were looking for lights for a pool and a jacuzzi…read more He helped us find exactly what we needed and gave us a fair price. Very good customer service, friendly and professional. I definitely recommend this place.

When I took over the maintenance of my mother's house, they already had an ongoing service set up…read morewith Olympic. A guy named Douglas would come once a week to clean and check on things. Last month, the remote we had for the pool stopped working and the pool was left in a 24 heating cycle, which was wasting a lot of water and energy. Additionally, there was some sort of leak which flooded part of the back yard. Douglas had repeatedly just responded by just saying "No." when I've told him about these issues. If I stay on him and push, he tells me that Thai will call me. It should come as no surprise to anyone who's read any other negative reviews, Thai has never called me. I got the bill, but no actual maintenance or service. I came on Yelp today to look for alternatives to this confusingly rude company. My step-father had initially hired them. I think they were always a little iffy in their service, but at least were good on the technical side, which appealed to my step-father's engineer mind. But the past three years that I've been dealing with them, has been pure frustration. I kept them because I had other things to focus on. I initially thought it was just the language barrier. But I'm now convinced that it's really that they don't care.

DO NOT use this company for your pool or spa!!!…read more We reached out to them for service for an above ground, ozone hot tub. When we initially discussed and agreed on service, it was made clear and agreed by Sam that this pool is not your typical chlorine tub, we have specific chemicals (that we provide!) that are safer alternatives and work for this hot tub. Sam agreed to use these and NOT his chemicals or chlorine & to let me know when we needed more. I trusted him to handle this and care for the spa - fast forward... it's clear he wasn't showing up or was showing up just to dump a bunch of chlorine into the water and then leaving. The water was all chlorine and nothing else. It was gross, the filters were disgusting and needed changing but it was never communicated that we were out of chemicals or that they needed reordering or that we needed new filters. Furthermore, our water pump is AUDIBLY broken. If he knew anything about a spa, he would have heard that and should have flagged it to us that we need to have it looked at. The water was low as well and, with a hose a few feet away, there is no excuse for this either. There's also a broken handle that was never flagged. I think he saw a hot tub that didn't get regular use and just didn't care to properly service it. I don't know what he has been doing but it is NOT maintenance. We now have to pay an additional person to come in and fix it (very costly at this point) and will be looking for anyone else for service. DO NOT GO WITH THIS COMPANY! They will not listen or even do the bare minimum. You will have to micromanage and babysit to make sure that they are taking care of your pool/spa correctly. These guys do not communicate and you're better off servicing everything yourself.

Promptly provided a fair estimate even though I contacted them on Yelp outside of business hours. I…read morerequested service for a jacuzzi that needed cleaning and help starting up after 2 years not being used. Samuel the technician was knowledgeable, showed up early, and finished the job well. Highly recommend!

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

Great job fixed my jacuzzi replaced motor nice guy responds promptly works quickly very informative…read moreI'd recommend

Would highly recommend this company. I have been using them for over 8 years. Complete…read moreprofessionals and great service.

All pool maintenance providers are not equal…read more Crystal Pool...and Marvin's team...is especially not equal. I have used pool service providers for decades and can assert, without fear of contradiction, the following: a. My pool water has never been better balanced or more pleasant to swim in. b. Marvin's crew is punctual, professional, and completely reliable. c. I've not seen a spec of algae since Crystal Pool began maintaining my pool. d. Marvin is highly responsive on maintenance issues. He not only resolves repairs promptly, but does so at extremely reasonable rates. If you are considering a change for your pool and spa maintanence, look no further.

Eduardo quickly responded to my requests and was able to quickly identify the problem with my pool…read more A different pool service company had neglective to clean out the filters for over a year on my pentair system resulting in poor performance of the spa and fixed it that day. Eduardo is also very helpful in taking the time to explain how to properly operate/ control the system and was very professional.

Eduardo has been taking care of our pool for the past six months. He is reliable and consistent and…read morepersonable. He understands the pool water and equipment and offers suggestions to improve the system when it is needed. His fee for weekly maintenance is very reasonable. He communicates quickly via text to any questions and online payments are easily be made with Venmo. We recommend him to neighbors and friends!

Jesus and his team were so fair on price , incredible on time and did an amazing pool clean . My…read morevery old pool has never looked this new I would recommend Royalty pool and spa always !

I called Royalty Pool on a Saturday to get my pool heater fixed (an old STA-RITE MAX-E-THERM). I…read morespoke with Jesus, the owner. He was quick to respond and we scheduled a service call for Sunday morning. On Sunday, he texted an hour before the scheduled time to let me know he was coming. He also called to confirm. He showed up on time, had all the tools and parts with him, and got to work. He was knowledgeable and efficient, spotted some other issues and explained them to me, and ultimately got the heater working smoothly (after replacing the thermal regulator, temperature sensor, control board, and communications cable). He also offered to check and top up some of the pool chemicals for free as part of the service call. (Side note - the man has some of the best tools I've seen for working with this stuff, which probably helped with his efficiency.) TLDR: Jesus is professional, efficient, fair, and a good communicator. I highly recommend.