This is a rehabilitation center in beautiful Jupiter, Florida. You can feel the ocean breeze. The…read moreplace is designed to relax the mind and relieve stress.

They seem to NOT care how their patients are treated by SOME of their staff…read more Having dietary restrictions and sharing the same with management means absolutely nothing as their employees serve patients items that the patient is allergic to. Twice in last few days, given items that are on accompanying allergic items list!

Great facility for residents. But they have no I mean no parking for guest so If you want to visit…read morea parent or friend good luck. Would be 4-5 stars but as a child wanting to visit it gets zero stars. Horrible. Horrible.

My wife and I have lived at The Waterford for 13+ years. We have never once regretted our decision…read more The employees are motived and helpful, the food excellent, the residents friendly and the health center professionals excellent. We recommend The Waterford to anyone who wants to live better longer.

I am honored and privileged to work with Andrea Alberti, the CEO and Founder of Horizon Care…read moreServices. Andrea and her staff have become like family making it a pleasure to collaborate with them. The patient care provided by Horizon Care Services is top-notch. Recently, Home Health Care News published an excellent article highlighting the professional, uniqueness and outstanding care offered by Horizon Care Services.

Horizon is the worst agency ever. The RN called DCF and knowingly filed a false report claiming…read morethat my mother was guilty of self-neglect. The DCF officer came out and said it was a baseless complaint and closed out the case. This action on Horizon's part shows a complete disregard for the well-being of my mother as well as the caregiver who was unjustly fired as a result. I terminated service and went with a different company. The owner of the company sent me an email stating that she supported the RN's decision to file a false report and didn't see anything illegal about it.

Terrible staff doesn't answer the button when you call for a nurse didn't have medication there…read morewhen I was there ask the nurses when all three of them said different times terrible I wouldn't even send my enemies there don't waste your money or the government's money

My name is Murray Winship, and I've been to some really difficult rehab centers before as I've had…read moreexperienced 6-7 places so far. You really can't judge a place until you've been at the worst of the worst. I had a heart transplant in Shands, Gainsville for a specialty doctor up at UF in Gainsville, Fl. After a week of surgery I was placed in a "Stephen King" rehab center in the deep south. I stayed on bed pans for a half hour or so, they didn't wipe me and woke in the AM with "chocolate " all over my bed. They left my sheets this way for three days. Unacceptable for open wound care especially. They only had two aides for the whole place and he nurse. Three days in I finally got my life saving meds and pain pills . A little late IMHO! Finally a week later my room crashed around me and I hollored for an aid stat! She finally got the nurse a half hour later as I went into ventricular tachycardia! I almost died and went to No Fl Regional to be paddled and shocked twice to get back into normal sinus rythem. Not right! I think it was called No Fl Rehab Center, blah! When I get back home I'd chose Heartland, knowing the area and some good people who've worked there. It wasn't perfect, so I give it and A- maybe, but it sure beat some of the lesser like Downtown Gardens. Jupiter Rehab is good too! Being for Gardens these three are probably your best options. Heartland, thanks for helping me, and your OT and PT staff are top notch and fun to work with! Murray Winship

The main physical therapists that help the patient walk again and get their mobility back are…read moreunprofessional and demeaning. She belittled my father and made him feel uncomfortable and yelled at him calling him stupid when the issue was he had pneumonia and couldn't breathe. I need to file a complaint against her license with the state of Florida I am appalled by the lack of compassion with this facility.

Absolutely horrible service from most, but not all, of the staff -- this includes the PT staff…read more Not attentive enough. Attitude. Cultural and/or language barriers that strain communication (seriously?!!). And a general, inefficient, unorganized, indifferent or know-it-all attitude that prohibits them from actually listening to the patient! Part of the problem might be a staff that's too young, and/or a level of professionalism within the foreign-born staff that is subpar compared to U.S. standards. AVOID this place if possible.

I am a total care stroke patient here for the last year and a half, and 1 1/2years at several…read moreother facilities. The Garden Court is better than most and all facilities have employee problems. I have had only kind and caring staff and feel so happy to be able to recommend this to family and friends. please take the time to visit and you will see. submitted by Carolyn Thompson

I will let you know my dad never got water to drink. They put him in a wheelchair sat him next to a…read morewall all day and he became SEVERELY dehydrated. When I called several times about it they told me it was not hotel around here. My dad was severely anemic. He was laying in bed telling me he couldn't breath and had chest pain. They called to tell me they didn't believe he needed to go the hospital. I called 911. My dad was put into ICU. He almost died. They are mean. Most of the staff will tell you he said no so we can't do anything. My dad has dementia. The staff will tell you your loved one said no to absolutely everything. I moved my dad to another place. Not one time will they let him say no. They care about my dad's well being. Do NOT send a loved one here if you want a caring staff.

The security guard Tory was absolutely the most amazing security guard I ever met he was helpful…read moreand made my day a lot better he so kind and can't forget the welcoming smile I surely will be back if im ever in need again knowing that the hospital has people like that working there he gets an A+ in my book.

At 68 years old and only 12 days removed from open heart surgery for congenital nonrheumatic aortic…read morevalve stenosis caused by a bicuspid aortic valve I was born with, the last thing I needed was unnecessary stress and aggravation from hospital bureaucracy. I spent May 1 through May 6 in the Cardiac Intensive Care Unit at Palm Beach Gardens Medical Center recovering from life-saving aortic valve replacement surgery performed by Nishant Dinesh Patel. Every patient in that cardiac ICU is under Dr. Patel's care, and the hospital staff clearly knows the process involved with follow-up appointments and post-operative imaging. My follow-up appointment with Dr. Patel was scheduled for May 14, and my chest X-ray at the hospital was scheduled one hour before the appointment. Dr. Patel's office is literally across the street from the hospital. Instead of simply contacting Dr. Patel's office to obtain whatever referral paperwork was apparently missing, a hospital employee called me on May 13 and unilaterally moved my chest X-ray appointment to Friday -- the day after my doctor's appointment. That was not only illogical, it showed a complete lack of customer service, common sense, and compassion for a recovering open heart surgery patient. Rather than doing the job they are paid to do and coordinating directly with the physician's office, this employee chose the easier route: push the problem onto the patient recovering from major cardiac surgery. Patients recovering from open heart surgery should not have to fight administrative battles or be forced to correct scheduling problems created by hospital paperwork issues. At a time when stress and elevated blood pressure should be avoided, I was forced to deal with unnecessary aggravation because someone could not be bothered to make a simple phone call to Dr. Patel's office. The medical care I received from the cardiac ICU nurses, rehabilitation staff, and Dr. Patel himself was outstanding and compassionate. Unfortunately, this interaction with hospital administration was the complete opposite. Hospitals need to remember that recovering cardiac patients are human beings, not paperwork files to shuffle around for administrative convenience. At 68 years old and only 12 days removed from open heart surgery for congenital nonrheumatic aortic valve stenosis caused by a bicuspid aortic valve I was born with, the last thing I needed was unnecessary stress and aggravation from hospital bureaucracy. I spent May 1 through May 6 in the Cardiac Intensive Care Unit at Palm Beach Gardens Medical Center recovering from life-saving aortic valve replacement surgery performed by Nishant Dinesh Patel. Every patient in that cardiac ICU is under Dr. Patel's care, and the hospital staff clearly knows the process involved with follow-up appointments and post-operative imaging. My follow-up appointment with Dr. Patel was scheduled for May 14, and my chest X-ray at the hospital was scheduled one hour before the appointment. Dr. Patel's office is literally across the street from the hospital. Instead of simply contacting Dr. Patel's office to obtain whatever referral paperwork was apparently missing, a hospital employee called me on May 13 and unilaterally moved my chest X-ray appointment to Friday -- the day after my doctor's appointment. That was not only illogical, it showed a complete lack of customer service, common sense, and compassion for a recovering open heart surgery patient. Rather than doing the job they are paid to do and coordinating directly with the physician's office, this employee chose the easier route: push the problem onto the patient recovering from major cardiac surgery. Patients recovering from open heart surgery should not have to fight administrative battles or be forced to correct scheduling problems created by hospital paperwork issues. At a time when stress and elevated blood pressure should be avoided, I was forced to deal with unnecessary aggravation because someone could not be bothered to make a simple phone call to Dr. Patel's office. The medical care I received from the cardiac ICU nurses, rehabilitation staff, and Dr. Patel himself was outstanding and compassionate. Unfortunately, this interaction with hospital administration was the complete opposite. Hospitals need to remember that recovering cardiac patients are human beings, not paperwork files to shuffle around for administrative convenience.

I came from a state of confusion, concern, and not knowing what to do for my 91 year old mom with…read moredementia. I wish I can recall who told me about VIP care management, but I had to take a moment and tell you how they came to the rescue. From the very first phone call I made, I was completely reassured from the beginning that I was in good hands. And even today, I still feel like I am as I might have a question from time to time and I can always rely on this firm to guide me in the right direction. VIP care management was able to handle all that was required to get the Medicaid application process as painless as possible. They provided ample information as to what they needed, and I simply scanned and emailed everything to them and before I knew it, my Mom got accepted by Medicaid. They even referred me to an excellent edler care attorney that helped in the process of getting my mom eligible where I had thought it might not be possible. All of the staff were great, and especially Randi who I can say was like family when we spoke. Best thing I every did for my Mom and for myself! Do yourself a favor. Call them and see for yourself.

Sonya was a true godsend in the middle of an emotional storm for me. My husband had a massive…read morestroke in Feb and has been hospitalized since. The transition from hospital to LTAC to acute care rehab to skilled nursing rehab was uncharted territory for me. I was overwhelmed with not only the crisis but the options, protocol and finances that this situation ensues. I felt completely powerless and unprepared. Sonya was absolutely wonderful. She calmed my fears - And took charge. She is a great listener and wonderful counselor and knows her field well. She advocated for me with the providers and facilitated the logistics with ease. I could never have done it without her. Very grateful and blessed to have found her. True caring professional that is worth every penny !!! Aces all the way !!!

What a magical time my 92 y/o father had living at Prosperity Oaks for a year and a half before I…read morehad to move him near Texas to be near me. He was so happy there , the food was delicious and the staff were so caring . I will always be grateful for the time he was there. Kind hearts and good senses of humor abound at prosperity oaks. The activities director does a fantastic job. The only drawback was the renovation kept some areas not too nice but once complete they are lovely. The frequent dancing and music is really great, my Dad will miss it I know.