I am honored and privileged to work with Andrea Alberti, the CEO and Founder of Horizon Care…read moreServices. Andrea and her staff have become like family making it a pleasure to collaborate with them. The patient care provided by Horizon Care Services is top-notch. Recently, Home Health Care News published an excellent article highlighting the professional, uniqueness and outstanding care offered by Horizon Care Services.

Horizon is the worst agency ever. The RN called DCF and knowingly filed a false report claiming…read morethat my mother was guilty of self-neglect. The DCF officer came out and said it was a baseless complaint and closed out the case. This action on Horizon's part shows a complete disregard for the well-being of my mother as well as the caregiver who was unjustly fired as a result. I terminated service and went with a different company. The owner of the company sent me an email stating that she supported the RN's decision to file a false report and didn't see anything illegal about it.

Lensey always treated my dad like family. She truly enjoys connecting with seniors. My father was…read morein the best and most caring hands!

From the owner: Providing free senior living placement services for you or a loved one! At Best Life Healthy…read moreLiving & Senior Solutions, we help families and the seniors in our community by providing free resources and guidance, matching them with the next best place to call home or finding the best home care solutions to age in place. With a genuine and empathetic approach, we help you navigate what can be an overwhelming, time-consuming and emotional process. At Best Life, your family is our family, and we believe that every senior deserves to live their best life possible!

What a magical time my 92 y/o father had living at Prosperity Oaks for a year and a half before I…read morehad to move him near Texas to be near me. He was so happy there , the food was delicious and the staff were so caring . I will always be grateful for the time he was there. Kind hearts and good senses of humor abound at prosperity oaks. The activities director does a fantastic job. The only drawback was the renovation kept some areas not too nice but once complete they are lovely. The frequent dancing and music is really great, my Dad will miss it I know.

Working in the elder care community, I have been into many skilled nursing facilities and am also…read morevery aware of reputation. In a tough business, SCC stands out as among the best. They are known for a higher quality of care and an attention to detail which surpasses other facilities. Their staff is generally kind and supportive of families in a difficult time.

So far absolutely amazing I just moved my mother into the memory care side. she's already made…read morefriends the staff was so attentive to her.. move-in is already so difficult in it self that as soon as I arrived Don weis from maintenance was absolutely amazing and so helpful Owen from maintenance came in set up her TV right away, they were so amazing thank you guys so much!!! my mom has been to other facilities and I did not receive this much help ever!! I am so excited that I found this place thank you to all of the staff!! Tricha thank you for everything and Maria for making mom feel so welcomed!! Miss Blossom thank you To everyone I just can't remember everyone's name !!!

Roselyn was recommended to me from a co-worker who said she had gone above and beyond to help her…read morefamily sell a home through a difficult time. My wife and I worked with Roselyn for almost a year to find the right home. She was unchanging in her commitment to help us find the right home, even though we changed our parameters often. Roselyn always responded so quickly to our texts, phone calls, and emails. Her advice and guidance was spot on for searching, assessing the home, making the offer, bargaining with the seller, and getting to the close. Roselyn and her husband showed up for the biggest and smallest needs. Roselyn even did a walkthrough right before closing to ensure everything at the home was unchanged. Because south Florida is a very fast market we needed quick answers about the HOA, other offers, etc. and they both were so fast to get us what we needed. My wife and I will definitely call Roselyn for our next home in 3-5 years, and we will be recommending her to all of our family and friends.

From the owner: My husband Robert Gross and I work as a team to help people achieve their real estate goals. We…read morework with first time home buyers, retires, country club communities, golf communities, waterfront condominiums and homes, investors, vacation home buyers and sellers. We have been serving the people in the Palm Beaches and Martin County since 2000. I am a member of the Agent Leadership Council, I teach real estate classes and have been a mentor to many realtors. We consistently rank in the top 10% of our office of more than 250 agents. We strive to always provide the best customer service and get the best value for all of our customers.

We have stayed at multiple Poshpadz properties over the past few years. Gary and Gina are…read moreexemplary to work with. The properties are always pristine and well appointed , and if there ever is any type of issue, it is resolved quickly and efficiently. We highly recommend Poshpadz!

Highly recommend using PoshPadz! The house we stayed in was absolutely beautiful! I loved the…read morepersonal interaction from them, it's not like most rentals. They meet you at the property to show you around and answer any questions you might have. Like restaurant and shopping recommendations. Will definitely be booking with them again the next time I stay in Florida!

Terrible staff doesn't answer the button when you call for a nurse didn't have medication there…read morewhen I was there ask the nurses when all three of them said different times terrible I wouldn't even send my enemies there don't waste your money or the government's money

My name is Murray Winship, and I've been to some really difficult rehab centers before as I've had…read moreexperienced 6-7 places so far. You really can't judge a place until you've been at the worst of the worst. I had a heart transplant in Shands, Gainsville for a specialty doctor up at UF in Gainsville, Fl. After a week of surgery I was placed in a "Stephen King" rehab center in the deep south. I stayed on bed pans for a half hour or so, they didn't wipe me and woke in the AM with "chocolate " all over my bed. They left my sheets this way for three days. Unacceptable for open wound care especially. They only had two aides for the whole place and he nurse. Three days in I finally got my life saving meds and pain pills . A little late IMHO! Finally a week later my room crashed around me and I hollored for an aid stat! She finally got the nurse a half hour later as I went into ventricular tachycardia! I almost died and went to No Fl Regional to be paddled and shocked twice to get back into normal sinus rythem. Not right! I think it was called No Fl Rehab Center, blah! When I get back home I'd chose Heartland, knowing the area and some good people who've worked there. It wasn't perfect, so I give it and A- maybe, but it sure beat some of the lesser like Downtown Gardens. Jupiter Rehab is good too! Being for Gardens these three are probably your best options. Heartland, thanks for helping me, and your OT and PT staff are top notch and fun to work with! Murray Winship

My Dad in Wellington started "slipping" and that led us to call. Really glad we did. Helped us…read morework with his long-term care insurance company, which later picked up most of the cost (yay!). Their experience made the whole process so much easier and I felt like they really cared about me and my sisters as we worked through a tough thing.

My Dad has Alzheimer's and lives with us. The emotional strain of taking care of her started…read moretaking its toll on us and our marriage. Thank Goodness we called this company! While we only asked them to come twice a week, they send people with dementia training and experience and those two days have given us the break we need to keep our sanity! One week after our first call , they had made a in-home assessment and introduced a great caregiver. Life is much better.

My wife and I have lived at The Waterford for 13+ years. We have never once regretted our decision…read more The employees are motived and helpful, the food excellent, the residents friendly and the health center professionals excellent. We recommend The Waterford to anyone who wants to live better longer.

Unprofessional administration seems more interested in financial gain/turning patients in/out than…read morehelping resident that gets admitted to its SNF reach full rehabilitation potential. The aides, housekeeping staff, and nurses & most of the therapy staff are more professional than the administrative staff. However, lower level staff can only be as professional as the training and resources allow. For example, if the staff has to be in the dining room assisting residents who dine there that means without adequate staff, the patients who need the most care in their rooms will not get there calls for help answered. The hallways will be deserted. When you get that call from your loved one that they've been waiting 20 minutes for help. The administrative staff consists of a director, an executive director who did not respond to phone messages until corporate office was contacted, a Case Manager who says she's there to help however imo she's there to help the administration. Staff including Director, Case Manager, some therapy staff need training on HIPAA laws so that when a resident says they want/need family/friend to help make decision decisions, their mistaken or intentional response should not be you are competent & can make your own decisions & not act inappropriately to block family advocating for patient who objects to improper staff behavior. The director of therapy is a speech therapist although they say there's a physiatrist there was none. The billing department person did not respond to a request for a itemized list of charges that would be submitted to the insurance company. Don't expect to get any or much service if you're if you're in your room during meal . In the room my loved one was in , the call button is that is a push button at the end of the cord. It's like the end of a window blind cord with the actual button that you need to press at the bottom so difficult for the patient will know they properly pushed it . Patient doesn't know whether it's working or not and nobody is showing up .The light that indicates it's on is on the wall behind their head and that they are medically unable to turn around they will never know if by push pushing the button someone heard their call for help. Until a complaint was registered with the state, I didn't even realize that they have a intercom system where someone should be coming on and saying "can I help you? How can I help you?" imagine if there was an emergency and you're waiting 20 minutes without assurance that they heard you ? Only after addressing this concern with the agency for healthcare administration, did this system start to be used however, still it was only used when someone was staffing the nursing station to specifically answer those calls . Impossible to reach the facility doctor that automatically is assigned to see patients there. In addition to being able to address medical concerns about your loved one , it's important Important because you need to know what he's gonna say about patient's discharge if anything. During an appeal process it's best to get your own doctors to support your discharge concerns, if you feel your loved one is being told that Medicare won't pay for any further therapy or nursing. Know your rights involving right of family members to be consulted. If patient gives permission they will try to claim the HIPAA does not allow it even if the patient wants it. Make sure you get access to the electronic records portal immediately. The admissions folder does not contain information on where you can contact someone if you have a complaint or concern outside of the facility. Make sure you monitor for accuracy in patient's progress, especially in therapy . Ask for therapy notes every week because you won't find them in the patient's portal . Know your discharge rights. If you have a grievance and it is not responded to timely, go directly to the corporate office if you experience a problem that is not resolved by the staff on the premises. https://www.lifespacecommunities.com/contact/ The brochure that the sales person hands you when you visit the facility in advance of putting your loved one thereIt's connected to a retirement community where they will send the residents to their Skilled Nursing Facility. Lots of them are up in age, and they don't seem to have many local if any family members to advocate for them. One such lady who had no family members I could not leave her room independently was asking for her missing phone repeatedly for a week, yet it does not appear. Anyone made an attempt to locate it. The admissions package claims says facility has a physiatrist it didn't. Facility admits non Waterford apts residents from hospitals. Nursing Director put false information into patient's chart about family member. So make sure you go into the electronic record frequently and read the notes. If you try to address, legitimate concerns they will try to make you look like the problem.