My mom decided to move to La Posada on June 1, 2023. This is an amazing place to live! Any…read morecommunity is only as good as its staff, services and amenities. The staff at LaPosada are exceptional! Kind, Welcoming, Helpful and knowledgeable. The services, activities, meals and quality of living is tremendous. My mother absolutely loves her apartment and she loves living there! She has made friends quickly and always has a friend (or new friend) to have dinner with each night. And we have joined her for dinner several times and the food is upscale and delicious! We especially like the cocktail hour each night in their bar area. I love that there are two restaurants to choose from and there are new specials every night. There are also plenty of fun, interesting shows, activities and exercise classes for her to participate in. She enjoys regular transportation to Publix, the mall, or a doctors appointment. In addition, the grounds and community center are so beautiful and peaceful. A special shout out to many of the wonderful staff members: First our initial contact Lonnie Ehmann who shared her time and talent and layed the foundation for our initial visits. Fabulous Kim Mancini, Yolanda, and Vivianna all made my mom's transition seamless and comfortable. Stephanie, Jennifer and all the wait staff at the Waterfront dining are so gracious and outstanding! The list goes on and on - I really can't say enough about all the staff at La Posada!! There is incredible comfort and peace-of-mind knowing that she is well cared for and that there are systems in place to check on her well being. Thank you for all that you do in making my moms' living conditions exceptional!

I don't see a lot because I only visit one person the nurses that gave the medication are very…read morecooperative and Listen to the patient's need other nurses did very good on what they are call to do so far your Quality Care is excellent. The Kitchen service is super good also the food they deliver. Front office personnel very courteous, helpful and cooperative​ overall what I saw is Excellent

My wife and I have lived at The Waterford for 13+ years. We have never once regretted our decision…read more The employees are motived and helpful, the food excellent, the residents friendly and the health center professionals excellent. We recommend The Waterford to anyone who wants to live better longer.

Unprofessional administration seems more interested in financial gain/turning patients in/out than…read morehelping resident that gets admitted to its SNF reach full rehabilitation potential. The aides, housekeeping staff, and nurses & most of the therapy staff are more professional than the administrative staff. However, lower level staff can only be as professional as the training and resources allow. For example, if the staff has to be in the dining room assisting residents who dine there that means without adequate staff, the patients who need the most care in their rooms will not get there calls for help answered. The hallways will be deserted. When you get that call from your loved one that they've been waiting 20 minutes for help. The administrative staff consists of a director, an executive director who did not respond to phone messages until corporate office was contacted, a Case Manager who says she's there to help however imo she's there to help the administration. Staff including Director, Case Manager, some therapy staff need training on HIPAA laws so that when a resident says they want/need family/friend to help make decision decisions, their mistaken or intentional response should not be you are competent & can make your own decisions & not act inappropriately to block family advocating for patient who objects to improper staff behavior. The director of therapy is a speech therapist although they say there's a physiatrist there was none. The billing department person did not respond to a request for a itemized list of charges that would be submitted to the insurance company. Don't expect to get any or much service if you're if you're in your room during meal . In the room my loved one was in , the call button is that is a push button at the end of the cord. It's like the end of a window blind cord with the actual button that you need to press at the bottom so difficult for the patient will know they properly pushed it . Patient doesn't know whether it's working or not and nobody is showing up .The light that indicates it's on is on the wall behind their head and that they are medically unable to turn around they will never know if by push pushing the button someone heard their call for help. Until a complaint was registered with the state, I didn't even realize that they have a intercom system where someone should be coming on and saying "can I help you? How can I help you?" imagine if there was an emergency and you're waiting 20 minutes without assurance that they heard you ? Only after addressing this concern with the agency for healthcare administration, did this system start to be used however, still it was only used when someone was staffing the nursing station to specifically answer those calls . Impossible to reach the facility doctor that automatically is assigned to see patients there. In addition to being able to address medical concerns about your loved one , it's important Important because you need to know what he's gonna say about patient's discharge if anything. During an appeal process it's best to get your own doctors to support your discharge concerns, if you feel your loved one is being told that Medicare won't pay for any further therapy or nursing. Know your rights involving right of family members to be consulted. If patient gives permission they will try to claim the HIPAA does not allow it even if the patient wants it. Make sure you get access to the electronic records portal immediately. The admissions folder does not contain information on where you can contact someone if you have a complaint or concern outside of the facility. Make sure you monitor for accuracy in patient's progress, especially in therapy . Ask for therapy notes every week because you won't find them in the patient's portal . Know your discharge rights. If you have a grievance and it is not responded to timely, go directly to the corporate office if you experience a problem that is not resolved by the staff on the premises. https://www.lifespacecommunities.com/contact/ The brochure that the sales person hands you when you visit the facility in advance of putting your loved one thereIt's connected to a retirement community where they will send the residents to their Skilled Nursing Facility. Lots of them are up in age, and they don't seem to have many local if any family members to advocate for them. One such lady who had no family members I could not leave her room independently was asking for her missing phone repeatedly for a week, yet it does not appear. Anyone made an attempt to locate it. The admissions package claims says facility has a physiatrist it didn't. Facility admits non Waterford apts residents from hospitals. Nursing Director put false information into patient's chart about family member. So make sure you go into the electronic record frequently and read the notes. If you try to address, legitimate concerns they will try to make you look like the problem.

Food is vile. Kitchen stall must all be replaced all services other than food are excellentread more

My mother moved to Luxe Senior Living in 2023. The care she received was MUCH better back then…read more Over 3 years, the management declined significantly. The best aides and nurses slowly left and it became a revolving door. The food was and still is (as of 2026) microwaved salty slop and horrendous. I do not blame the workers. I became friendly with one Aide who expressed dismay at how the management treated them. The hallways were smelly and neglected, the rugs started to get filthy and the walls were all banged up. My mom did not require excessive care, but if she started to, I would have moved her out of there (she passed away recently). I would not trust this place to care for someone with a lot of medical needs. Our calls to the head nurse and General Manager were often ignored. So what started out as a great place for Mom, ended being a source of anxiety. Thankfully my brother lived 5 minutes away and checked on her often, or else I fear she wouldn't have gotten her medication and she would have skipped meals. If you are not living nearby to keep tabs on your loved one, dont bother moving them here.

Don't go any where near this community and don't put your loved ones there. To tell you with one…read morevignette...they closed all the restaurants on Sunday evenings. Now they require elderly folks, many who are ill and debilitated to come down the the main building to get their dinner (unedible, cold and mixed together in plastic containers). If they cannot, they charge the residents WHO ARE PAYING ABOUT $7000 (THAT'S RIGHT SEVEN THOUSAND) A MONTH a additional $4 to deliver food to their apartment, that they have not choice but to pay if they can't ambulate down to retrieve a dinner they can't get in even one of the four restaurants. This is only one example of the many, many ways Devonshire exploits the vulnerability of residents they see as wealthy enough to pay and too feeble to fight back. Terrible place...

My mother moved here a year ago. It went from an "active" independent living community to one where…read morethere are people coming in with dementia and the walkers are everywhere. The food is inconsistent. Sometimes the food is excellent, sometimes not so much. Sometimes the service is excellent sometimes not so much. On a recent visit I ate at the Cavendish twice. One night I got a slab of sea bass that had 2 grill marks and no seasoning served on a white plate with the potato. No garnish, no flavor. The other night I got duck with a tasty sauce and onions on top and it was excellent. This is a very expensive place which you have to pay for the meals whether you eat them or not even if you are out of town for an extended period. Residents have to make reservations for all the meals in person which is a hassle. There do not seem to be enough reservations for any of the special dinners. If you are new it is a tremendous amount of pressure to try to get into a table for dinner which you have to do every meal you eat. They talk about a friendship table once a week where anyone could come but it turned into the same people every week with no room for new people and there was some issue with that group so they stopped it. If you are thinking of coming here, or have a parent coming, eat here many times before you come. Come and socialize and make sure that you are comfortable here. Once you have pay your deposit, you have 4 months to back out. Moving is very difficult at any age, especially for those over 80 moving from a house. Once you are here, it is difficult to go somewhere else so I suggest you spend a lot of time here during those 4 months. I wish my mom would have. It seems a better social place for couples than it is single women. A big plus is that if you golf you can play at PGA National and use the health club. There is a league you can play in. The apartments are spacious with good storage as well. If you visit please ask about the concerns I have shared.

My father lives here and he loves it the staff is very nice and professional I love it here for…read morehim Brenda

I recently had experience with Colonial Assisted Living at West Palm Beach, and overall, I'm very…read morepleased with the care and environment they provide. The staff is attentive, compassionate, and truly seems to care about the residents' well-being. It's clear they put effort into creating a safe and comfortable space for everyone.

Harbor Chase Assisted Living offers great amenities and top-of-the-line care…read more They offer Independent living, Assisted living, and Memory Care as I know of. My son's Great Grandma stays here and we love the situation so far that she is in. The nurses and staff are friendly, and the place is exceptionally clean. I recommend!

My father spent his last 8 months at Harbor Chase. It was a most unpleasant experience. He was very…read moreunhappy there. They are very understaffed in all areas. They don't put their residents first. They don't have enough nurses, aids and waitstaff. I didn't even get a call from the head of resident care after his passing. I only got an email from the director, after I called corporate with my issues. I had private aides for my dad 12 hours a day to help him, because of the lack in care. All in all, I would never recommend Harbor Chaseand I'm most disappointed.

Let me start by saying that this is a beautiful location and wonderful assisted living facility…read more We have been visiting here for the last few days and really admire this wonderful place. It is extremely easy to get to in Palm Beach Gardens less then a mile off the Florida turnpike. It is very easy to park once you come in to the development. It's an extremely nice lobby where you are immediately greeted. Check in was easy with their system and on our repeat visits were even easier as the computer remembers who you are via your phone number. My Aunt is there under the assisted living facilities and their level of personal care and monitoring of her is magnificent. Staff would be visiting her regularly While we were their sitting with her. She is currently eating meals in her room so they would deliver each meal on a very timely basis. The dining room is lovely and a wonderful environment for people to have their meals and socialize. There is plenty to do there, arts and crafts, game room, library, cinema and a very nice gym room with a lovely pool. The outside is equally as nice with plenty of comfortable sitting space. With a beautiful venue and high level of care, Discovery Village is a wonderful place to be. I also posted plenty of pictures of the facility. KUDOs to the team at Discovery Village at Palm Beach Gardens.

Terrible facilities Dirty no care quality or integrity…read more Save your loved one and find some where else

I was in this facility June 2021. When I arrived I thought the food tasted like throw up. I…read morerealised later I had Covid and my taste was affected. The nurses wouldnt tell me anything, while I shivered with a high fever. They naver gave me a covid test I just assumed I had it because I had all the symptoms. I was feverish,chills and delusional it was very scary. My family was terified. When I went to leave I realised my new back brace for my broken back I got at the hospital and and other disability supplies were gone from my closet. I asked the nurses and everyone. No one could help me of even seemed to care or look for them, so I had to leave the facilities with out the back brace and suppies I was given in the hospital. The level of indifference was tremendous.

This facility does not know its customers. The food is TERRIBLE for older individuals. Everything…read moreis from frozen meat/fish/vegetables. Most items are breaded and fried. Nothing fresh, nor healthy. While a good majority of residents still abide by the Catholic No-Meat-Fridays, the facility sometimes only serves meat dishes on Friday - stating "We can make you a Grilled Cheese if you want". The priest hired to say mass can care less about the mass - many times he skips parts of the mass in order to get out of "work" sooner. Given the high price paid for a Catholic Senior Living Facility, their performance is AT BEST is one star, if even that.

Update: In the same month FountainView sent families a letter begging for *donations* to help pay…read moretheir staff a living wage, they hit my 100-year-old grandmother with a late fee on an automated bank check. You can't make this up. Nothing has changed since my last review: constant rate hikes, revolving-door management, and billing practices that feel designed to wear families down and drain accounts before their loved ones die. Maybe that's just the industry, but FountainView doesn't even pretend to care. If corporate is paying attention, there's no sign of it. -- Original Review Summary (for context): When I first chose FountainView for my grandmother, the initial rates and promises seemed fair. But quickly, my experience became nothing but frustration: arbitrary rate hikes, zero transparency, and no clear rationale for the constant cost increases. Families deserve better.

If you're actually considering FountainView, I strongly urge you to:…read more - Get every care assessment and cost breakdown in writing -- they'll often try to handle it all over the phone - Monitor every billing statement closely and request documentation for all care changes - Keep records of all conversations -- what's agreed to with one person may be walked back by another - Be ready to advocate persistently and protect your loved one from unnecessary confusion or pressure My strong recommendation is to just look elsewhere at all costs!