Su was very helpful, got us just what we wanted on Regent for Alaska. I have worked with travel…read moreagents for years, and have a great and responsive agent now. Su and your process are right there. Nice job. I'll be back. Larry

Marci Goode is the best agent ever! So sweet and so attentive. The best!…read moreShe looks for the best deals and always looks for the best resources

Nancy is fantastic!! We would have never seen Iceland if it were not for Nancy. She booked a trip…read moreto England for us. She then asked if we wanted to stop in Iceland and spend sometime at no extra airline cost. She told us that Iceland Air would let you stop in Iceland, stay up to 7 days, get back on the plan and continue on to your original destination at no cost!! Thank you Nancy!!

Excellent service by Nancy to fit budget and accommodations!…read moreNancy put together a lovely trip for 2 to Greece for 2 weeks!

Michele Henry is a top-notch agent that works expeditiously with you to exceed all your travel…read moreplans. She's professional, friendly and communicative. She doesn't disappoint.

My wife and I took our first cruise last year and used a local travel agent. Nice lady but I was…read morevery disappointed in how many times she wanted me to book various parts of the vacation. So glad to have found Julie Hubbard of Bon Voyage Travel. Julie answered every question we had (and there were plenty) about our upcoming cruise. Her suggestions and help have been outstanding. Fully recommend her services.

Our dog Mickey needed to be driven several thousand miles as part of our move to California. Like…read moremost people with dogs, I was concerned -- I didn't want him to be sad or stressed or any of the things that dogs can be when they're away from their peeps. Happy Tails sent us multiple pictures and videos daily, and in them Mickey looked like he was taking it all in stride and having a great time. Hugo, his driver really got Mickey and totally loved on him. Mickey was happy to see us after three days, and he didn't look any worse for the wear. He followed us around closely for a little while but was still his goofy, happy and wonderful self. The people at Happy Tails are serious animal lovers and they care about their precious cargo! I give them a whole-hearted recommendation!

Happy tails was great with answering all of our questions and super patient. We had a ton of…read morequestions about transporting our dog to Hawaii. Kim is so knowledgeable and had answers for everything. Highly recommend!

My husband and I just returned from our honeymoon in Negril, Jamaica. Well, Traci was our travel…read moreagent that helped us navigate travel during this crazy pandemic. Initially, we were supposed to go to Amsterdam last April but, of course, that trip was shut down by COVID. Traci worked her butt off to get our credits from the cancelled vacation and then worked to plan an amazing experience at Couples Swept Away in Negril. Between my questions, ever-changing COVID travel requirements, COVID testing and getting travel authorization from Jamaica Traci was there every step of the way. Even when we finally arrived and ran into a couple hiccups at the resort she was working on our behalf. In the end, my husband and I had the best vacation of our lives and I know for a fact that we couldn't have done it with out Ten Palms Travel!!

I am so grateful for Traci and Lisa! They helped me plan a perfect graduation trip for me and my…read moredaughter. We traveled to Rome Italy and had a blast! We had a few hiccups while in Rome and Traci and Lisa helped us work those out. In fact, they also helped us extend the visit an extra day so we could travel to Florence. We had a blast and are so thankful for all the hard work Traci put in to make it perfect! I have been in 36 countries and 10 Palms is the first travel agency I have ever used. I will be consulting them on every future trip overseas I plan! Thank you Traci and Lisa!

The Chepe Express is a great trip with staggering vistas and amazing viewpoints, with excellent…read moreside trips and experiences. It is not a luxury cruise. It is not a new, high speed train. It ambles along with a shimmy and shake through beautiful scenery over remarkable terrain. Side trips are in rural areas with rough, often dirt, roads. We appreciated the small, rather rugged, touring vans. That being said it is worth every shake and bump. CBX is a GREAT crossing. (I recommend staying in San Diego rather than Otay Mesa as there are very limited services, like restaurants, available.) TIJ is a beautiful, modern, efficient airport. LMM is also a fine airport and the guide(s) had us on our way in no time. The guide and drivers were knowledgeable, personable and professional. Full of details and history each excursion was a delight. Helpful and concerned, our guide followed up and worked through a medical emergency in the group. It was not a foodie experience. The included meals were adequate though uninteresting for the most part. We enjoyed the whole experience.

This is not a review of the canyon, hotels, restaurants or train. Only Copper Canyon Mexico…read moreSpecialists. The trip is amazing and should be on everyone's bucket list. Just don't use CCMS. Below is my description by email to CCMS after the trip. Their response was I should have read the fine print which gives them the right to change anything on the trip. I want to clarify that a phone call was made 3 days before the trip and were assured that the travel days would be in a luxury tour bus with a restroom. I also want to clarify that every person on this trip complained about the van from day 1 until the end. From my email: The description of the trip clearly states that we will be traveling on a deluxe coach bus for the duration of our trip (except for train travel days). Instead of a deluxe coach bus we were traveling in a small Sprinter van with 15 people on the tour, a tour guide and a driver. It was crowded and very uncomfortable. Some of the seats didn't even have access to a window so these people were not even able to see the scenery. My husband, who is 6'3", couldn't fit his legs between his seat and the seat in front of us. He had to sit sideways with his legs in the aisle sometimes for 8 hours at a time. The Sprinter was also a very rough ride. All of the people who wore step trackers were "tracking" thousands of steps while sitting in the van due to the bouncing and rough ride. My personal best was 17,000 steps while never actually walking. Also, being in a small van versus a deluxe coach bus meant we didn't have access to a restroom. Of course, this was uncomfortable and stressful since we never knew when we would be stopping for a restroom break. Our guide was not proactive in planning stops. We normally had to ask and then it could be an hour or more before the stop was feasible. My husband and I had been planning this trip for years and were very excited. The travel in the Sprinter van basically ruined this trip for us. We were uncomfortable in the seats. Uncomfortable not having access to a restroom. Disappointed in the false advertising for the trip transportation descriptions. The group complained about the van from the very beginning of the trip. We were told the night before we were to leave that we would not have a bus but would be in this small van instead. As you can imagine, everyone was upset and was asking for answers to why this change had been made. We never received an answer but were given some vague promises of a deluxe coach bus being delivered to us somewhere along the route. Guess when this happened? On the very last day after we crossed the border. So we were on a bus (which was wonderful) for about 3-4 hours. I estimate we spent 40-50 hours in the van. Our tour guide also suggested that we "switch around seats" after stops. Why would this help? All the seats were horrible. All were uncomfortable. Every other tour group we crossed paths with had a deluxe tour bus including another CCMS tour group. It became a joke to stand beside other tour groups buses and talk about how wonderful their trip must be compared to ours.

Our travel agent (Susan) was so patient and accommodating, when we weren't sure about some of the…read morethings we thought we wanted. Made good suggestions, knew a lot about the cruise lines. Was quick to get information sent out to us. Would definitely use her expertise again.

MaryBeth Ricciardi is the Best Travel Agent Ever! She is professional, very knowledgeable, and…read morehelpful.. She has saved me so much money and arranged fantastic trips for me and my family. Any questions are answered promptly, with excellent suggestions. It is a pleasure to work with MaryBeth, she is incredible!!

Paul was great - worked with me right away and understood exactly what I wanted. He was always…read moreavailable with great suggestions and help when we needed it in Hawaii (small issue with keys/was the Airbnb's issue). We got great prices, unlike other travel agencies I went to (they were 4x as expensive). I'm definitely booking all future trips through Naked Pirate Travels (don't be thrown off by the name like I was a first, this is actually the best travel agent of the several I tried first!)

From the owner: Seadog Travels is a full-service, ocean-themed travel agency & tour company. We're building a…read moretransformative company at the nexus of immersive travel and ocean science and conservation. We specialize in group cruises and travel for leisure and business groups. This includes affinity groups, families, non-profit organizations, and businesses. Please visit our website for more information. If you love to explore and protect the ocean, then join us!

We use Dominique for all of our travels. She sets up everything from hotels, transportation,…read moreairfare and tours and has always been amazing.

Dominique has put together two great trips to Iberia, with a month in Spain and, later, a month in…read morePortugal. She found and booked hotels, transfers, flights, hotels, and more. Of special note is our flight to Lisbon. We were set to fly Phoenix to Toronto to Lisbon, then came the Air Canada strike. In short order, Dominique cobbled together a flight from Phoenix to San Francisco to Zurich to Frankfurt to Lisbon. It took us about 25 hours, but we got to Lisbon!

They don't send vaccines prescriptions to pharmacies where you can get them for cheaper or covered…read moreby your insurance. They only provide vaccines in their clinic for much higher prices and don't take your insurance. Do not recommended.

Nurse there was very nice and helpful with all of the information for travel vaccinations. I didn't…read moreexpect it would be expensive, office visit $99, and vaccinations are $100+, sorry during these times I can't afford. Looking for other alternatives to protect myself.