I definitely enjoyed my time at this beautiful day spa. Tracy did my massage then Trish did my…read morefacial and I feel fantastic! The atmosphere is welcoming, relaxing and they took good care of me. This whole team is fabulous! Rock on Glam Squad!

I love Sanctuary Spa, Lauren Wallace is my hairstylist. Lauren has been doing my hair for about 15…read moreyears. She is a sweetheart and knows her stuff. I'm always getting asked, what salon I go to, and who does my hair. Check them out the are a full service salon.

I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

0/10 do not recommend for your wedding hair/makeup!!…read more My wedding was September 3, 2022. It has taken me so long to post this because of how completely furious this experience makes me. I had been going here for a few years for my haircuts and loved this place. I will not be going back anymore, as I do not want to give WM any more of my business. To start, I was double booked at the Beloit location. She told me she would "see what she could do." She offered me to switch to the Rockford location. I ended up settling. That was definitely the first RED FLAG. Then as I was doing the wedding services, I realized it was going to be way over the advertised $500 for the "package." When I inquired about it, the wedding coordinator said the price varies depending on who does the work, and also a tip is automatically added on. The wedding package seems like a scam to get more money. They really need to note $500 or more on their website and make sure customers realize this. Also, my first trial run for hair and makeup was pretty much a disaster. I had planned my hair down or partial down. I showed her what I was wanting. It didn't even look slightly like the picture and it was falling out while I was still sitting in the chair. I left feeling like I needed to find a new place. All of these red flags and I should have listened. I talked to the wedding coordinator and she let me have a second trial. Still wasn't a huge fan of the style but the stylist assured me it would look better on the wedding day. I didn't think I could find anything else so last minute so I decided to trust her. I had such a bad feeling about it, though. Now fast forward to my wedding day. The day I've looked forward to since I was young. They did okay work, but they were not mindful of the time, which made my wedding 45 minutes late. I was supposed to start my hair at 10:30. I showed up at 9:30 as my 3 bridesmaids started at 8:45 and I wanted to be there with them for most of it. When I showed up, they were just starting on their hair or makeup. My bridesmaids were not late, as I confirmed with them and with the stylists themselves. It should have started at 8:45 as scheduled. My hair was supposed to start at 10:45 but it didn't start until noon. Then my makeup was supposed to follow at 12:15 but didn't start until 2. By then, I was sitting around waiting for makeup that was supposed to be COMPLETE by 1/1:30. My bridesmaids had to leave to start getting ready so they could be ready to help me. I didn't get to the ceremony location until around 3:10... THE CEREMONY STARTED AT 3. Schedules are made for a reason and there is no wiggle room when it comes to a wedding. I didn't walk down the aisle until 45 mins to an hour late. I had a corset dress and it wasn't tied correctly, but I had to deal with it as everyone was waiting on me. I do not like the way I looked on my wedding day because of this. Because we were running so late: - Pictures ended up being rushed, and didn't get all that was wanted. - No sunset photos. - We paid for a specific time frame for our reception location. We were over an hour late. The reception place was clearly frustrated and we ended up wasting $450 on the extra venue time we paid for but didn't use. - Food was sitting for a while waiting for us resulting in dry meat. - Guests waited forever, people had to leave early due to children, so didn't end up getting to eat. - Didn't get to play our planned wedding games. - Groom had extra unnecessary stress waiting for me and so did our son. - Created extra stress for minister, pianist (extra hour of music), and church helpers that had to stay late to clean up, etc. Now fast forward to after our wedding. I receive an email asking for a review. I gave an honest review mentioning the things stated above. I get a call from the wedding coordinator who seemed to listen. Then she offered a free pedi. I asked for a complimentary one for my husband as well and she told me no as he was not the one affected, I was. ALL of the crap WE went through and we get offered a single free pedi, and get told that my husband wasn't affected by all of their crap. I booked the pedi as I was in shock, but ended up canceling it. Your wedding is supposed to something you look back on with amazing memories and happy thoughts, but this experience really messed things up for us. It completely snowballed one thing after the other and we were left with a disaster.

This is my favorite nail place in Rockford. They are very clean- they line the pedicure tubs with…read moreplastic, use autoclaved instruments, and often wear gloves. I have diabetes and have gotten infections from other locations in Rockford- never from here. The interior is cute. They respond promptly to Facebook messages. Depending on who you get, I've had my gel nails last anywhere from 2-4 weeks without chipping at all. Massages for manicures and pedicures vary based on who is performing them and how busy they are. I would definitely recommend making an appointment. Edit: this place is really hit or miss depending on who you get. Some of the employees do not listen or understand what you may be asking for. If the owner is there she will usually set things straight, but otherwise it's a bit difficult. My last appointment took 2 hours for a pedicure and no-chip, but it was because I walked in during a super busy time. Edit 2: since I had a different person this time, the manicure didn't last as long. I got a chip after 1 week. However, the pedicure is holding up better. Trade offs I guess! ¯\_(ツ)_/¯

Ahhh.. I've been going here for years! Before every vacation and never had a problem. I would get…read moreno chip pedi, and a regular manicure... this time. 12/07/2024 I went to get a regular manicure.. he started to do gel (I don't like gel) once I noticed, I declined and stated just regular. Well he then just rushed the polish on my nails and sent me away. Later that day the polish started cracking on my nails... so now I have cracked clear polish.. I don't understand how hard it is to get a nice manicure.. especially charging 32$ for something so simple. Part of me wants to go back and get it fixed.. but I rather not. I'll find a new nail place.

This was my sister's first time experiencing an eyelash extension. She was a little nervous and…read moreasked me to come along. The owner, Diamond Keys, was very accommodating getting Kelli set up with an appointment and easy driving directions. Upon arriving, we entered a very nice fashionable studio. Offering water juice or soda. The salon was clean and well organized. Ms. Keys gave Kellli a detailed orientation, explaining the procedures that were offered, ensuring that Kelli had the perfect match for her expectations. Ms. Keys was very nice and personal, which made the time go by quickly. The results were EXCELLENT! Kelli could not have been happier!! If you want a true professional with real talent, then Diamond Keys is the place to go.

My girlfriend called to setup an appointment early today with this organization and the customer…read moreservice from the receptionist was honestly embarrassing. So much so that she choose a different organization to schedule an appointment with. I hope future customers get a better experience than ours as I literally found it comical how non professional the call was.

This is the the place to go to if your looking to get Brazilians done. Sanya is the best highly…read morerecommend to give her a visit

My grandma got a perm here. Staff were very friendly and did a great job! They made her feel…read morewelcome, and accommodated her because she has trouble getting around. They are fantastic!

Beritt, is very personable and makes you feel very comfortable during your appointment. She is…read morenever overbooked and we always started on time. No waiting! Last week was my fourth microdermabrasion and my skin looks amazing. Beritt is extremely knowledgeable, takes her time when she's working on you and is very friendly. I was shocked when I got my 1st treatment! I have had many microdermabrasions done in Chicago and have never got the kind of treatment like I have gotten with Beritt! When she was done with the microderm she gave me a mini moisturizing facial and a magnificent relaxing head massage! I received STELLAR service & an awesome treatment. Not only did my skin look amazing I felt amazing!! The products she uses are all natural. The fragrance is amazing and the products feel wonderful on your skin! She doesn't push her products on me to buy. I have to ask her! She takes pride in what she does. Not only have I notice the facial improvements but people around me compliment my skin all the time, saying how glowing and healthy it looks. When I was shopping at Woodman's after I just had my treatment I was standing in the checkout line. A complete stranger tapped me on the shoulder and I turned around. She smiled and said she just had to ask me "what products do you use on your face?" "Your skin looks so good!" I said I go down the block to Wax Works and Beritt is my estheticians. This lady asked me for the number and said she's going to go and get herself taken care of! This is a true story!! .

I look forward to the waxing services whenever I am in Rockford. The staff is personable and the…read moreend results are phenomenal. The rooms are immaculate, relaxing and inviting. Thank you Nina and Tenika for the last minute appointments. You are both very accommodating and your never-rushed attitudes help me relax.

Good massage therapist, but seriously $130?! Also, they…read moredon't tell you until you get there, but the first five minutes is for 'removing' clothing and getting on the table and the last five minutes is getting 'dressed'. It's their 'policy' I was told. So, you're really only getting a 50-minute massage for $130. I got a really good massage though. But, it's way too expensive when you're not a member.

after a year membership paid in full. they still charged my account each month trying to scam more…read moremoney. and it worked, I'm the sucker. fuck message envy