I called ahead to check closing times. I was told your Sonora, Texas, store closed at 5:30 p.m. I…read morewas 60 miles away and at Walmart. I knew Walmart had my part by there were at least 30 people waiting in line for entry. I decided to go to Sonora. It's also closer to home. I arrived on the store parking lot at 5:25. I got out of my car and was at the door at 5:26. I knew something was wrong. There was a woman holding the door who told me they were closed. I told her that it was only 5:26 and showed her the time on my iPhone X. I told her that AT&T sets the time on their phones based on the U.S. Bureau of Standards time from Boulder, Colorado. She said the time on her computer said it was 5:30. She was very rude and argumentative. I told her I would be calling corporate headquarters with my complaint. She did not appear to be concerned. I have never seen any computer tech that would enter the incorrect time on any computer system. My opinion was that she was lying. She pulled the door shut, right in my face. Her demeanor to me was that she had been caught cheating on the store hours of operation and wasn't at all worried about any supervision from management. I've done business with this store for almost 18 years after encountering problems with the Junction, Texas, store. That store, I will no longer enter. My complaints about that store were ignored by both their female regional manager as well as the corporate person I called at that time, too. My conversations with friends in both Junction and Sonora indicated my experiences are not unique. I called and left a message with the corporate offices but have no expectations they will bother to return my call. This is the problem when a business thinks they have a monopoly and have no competition. They become arbitrary and arrogant. The mayors and the Chambers of Commerce promote the concept of "shop locally." This is why locals don't. They forget that Home Depot and Lowe's are just up the highway and interstate. Bob Read, Sonora, Texas.

I wanted to let you know about my visit to your Woodville store the other day. First let me say I…read morehave shopped your other store and this was not even like the same company. I worked in retail for 40 years I know customer service. I walked in the front door the registers were open and running, good. I walked past an employee they didn't even so much as smile, ok, they are having a bad morning. I walked past another one, same, another, didn't even acknowledge me with so much as a head nod or smile. I walked around this store for 5 minutes passing the same people looking for somethin and NO ONE ever said one word to me. I couldn't get reception inside you store so I went outside to call my brother so I could get advise. The only person that spoke to me was the cashier and all she ask was IS THAT IT. I don't even recall if she thanked me or not because I was so upset. Today I called Tractor Supply in Woodville to see if he may have a product I am looking for because I don't want to go back in that store. I told him of my experience and he begin telling me, Well mam don't feel bad I had the same type of experience when I shopped there. He didn't have my item and directed me to a store in Lumberton. I find it so hard to believe you don't know of this and Parker Lumber is the ONLY game in town in Woodville. You should be greeting people and jumping through hoops to help. I WILL NOT SET FOOT IN THAT STOTRE AGAIN I WILL DRIVE TO BEAUMONT. My friend John works there and I know he wouldn't let this happen in his store. Belinda Milligan bgmilligan@outlook.com

SCAM ARTIST!!! This guy is a liar and a cheat. If I could have rated him with 0 stars, I would…read morehave! Big Tex escort service is a BIG JOKE! We used Big Tex to escort two wide loads. Each transaction was separate and we had no contract or deal with Big Tex. There was supposed to be a third load, but after waiting on it for weeks, it was sent to another manufacturer and we did not haul it. During those weeks we were waiting, the owner of Big Tex , Allen, constantly text my husband to find out when the load was going to go, even though my husband told him that it wasn't a for sure thing and WE would contact him if we got the load. Today Allen text my husband to tell him that we had breached "contract" and he would be billing us for $400, the cost to pilot the wide loads. My husband tried to call and talk to him, but Allen would never answer his phone and talk like an professional adult, he would only text. Then he proceeds to threaten my husband and say that he would be posting bad reviews of our business if we didn't pay this outrageous "Breach of contract "invoice . Again , we NEVER had a contract or even arrangement for him to haul the third load. He is pushy, rude , unprofessional, and a liar! We had no contract with this man and owe him nothing! He tries to scare people into paying him for work he did not do! We will NEVER do business with him again and want to warn the area that he is out to scam!!

The owner of Big Tex Escort Services, Allen Fitts, is supposedly compiling a list of other Pilot…read moreCar services and broker agencies in the intent to black ball them. When he does not have any experience of working with these companies or has not provided services for. He has said that this list will be available for all other truckers, agents and potential customers to view when it is supposedly ready. I have not meet or worked with this man ever and did not know his business existed until another pilot car service brought it to my attention. I then called him to inquire about such list and he told me it was not ready and when I told him who I was he even stated himself he does not work with Landstar. My business partner and husband found his Facebook business page and commented his opinion and this is what we are getting; a threat that he will add us to the list just because a comment was made. This is poor business practice and slanderous practice he is doing. I have already looked at what the BBB has reported about him and yes he is falsifying his business and creditinals and he needs to be stopped for poor and unethical business practices.

big red flag do not book with them!! Frank the dispatcher…read moreand or owner of the company is very rude when I called and inquired about their rental services when I brought up reasonable questions was unwilling to cooperate and answer a simple question. was very disrespectful and unprofessional. he is a shady businessman when he realized I wasn't another person he can scam! Hanged up on me lol They are dishonest business! Don't book with them!

I was very disappointed with the service at Affinity Limousine. The driver was almost an hour late…read moreto pick us up. We had dinner reservations that we were late for because of it. No one called to tell me they'd be late. I had to call twice to get the information on where the bus was at. The driver was not very friendly. The bus was not clean and there was trash in the cup holder and also in the ice bucket. I was as told the bus would be stocked with bottled waters and ice. It had neither. When I asked the driver, he said we could stop by the gas station and get some if I wanted it. Remember we were already running an hour late. The driver did not give me information on how to contact him for pickup between stops. Almost 3 hours after our initial pickup time another bus showed up at my house. I'm not sure what is going on there. This was one of the most expensive quotes I got, and the service was the worst I've ever had.

I have partnered with Soana's Limousine in many occasions. Outstanding service, one of our…read moretrustworthy Affiliates in Houston!

Do not use this company…read more They straight up no-showed my wedding! When we called, realizing they were late, they didn't answer the phone. We called over and over. No answer. Finally the driver texted me--after he was already 25 minutes late--saying he was stuck in "traffic." I put that in quotes because it was 2:00 on a Saturday. I had called them to confirm the reservation and make sure they understood that it was a wedding and it was very important that they arrived on time. The person on the phone assured me not only would they be there, but they would be there 15 minutes early. Then this. I highly recommend you use a more reliable company.

This review was well headed for 1-star. Their answering service read the schedule backwards and I…read morechanged my flight based on that info. When I called back to schedule the shuttle I was told there were no more shuttles today. Say what?! I had them page the on call for Sun Travel. Shannon called me back and realized immediately this was an issue with a sense of urgency. She called me back in 5 minutes and had managed to drum up a shuttle driver who was going to be able to drive me from the airport in Port Arthur to Hobby Airport in Houston and get me to my newly reseduled flight on time. She was fast and very helpful. I was lucky to get someone like her to fix the unnecessary blunder that was caused by the operator at the answering service.

Luis & Mike were super helpful with my elderly mothers travel. Thank you for taking care of her!read more