My daughter recently underwent a spinal fusion surgery at Capital Medical Center, and it was such a…read moregreat experience. Of course no parent wants their child to undergo a major procedure, but the staff and medical team at Capital made us feel completely at ease. The procedure went smoothly with no complications, and the nurses and nurses assistants were so incredibly kind and supportive. As a parent I highly recommend Capital Medical Center.

Dismissive, rushed everything and missed diagnosis. Went to another er just an hour after being…read morereleased and was treated properly and given a diagnosis.

I went here for a pre-employment UA screening. I got there at 12:22. I was turned away BC they go…read moreto lunch at 12:30. I was also told that pre-employment UA's end at 11:45 then start again at 1:30. I had to pee so bad that I could t hold it any longer. So I went at their lunch break as I had nothing else to do in this area. I came back at 1:30 was promptly take back but I could only provide 1/2 enough required for the sample. So I chugged 4 glasses of water. I went outside to wait in my truck since the waiting room was full. I walked back in stating I could fill the cup now then was told I couldn't submit the sample BC I went outside. No one ever told me I couldn't leave the lobby! If I was going to inject myself with someone else's urine or fake urine I would have done it initially not after the first try! So to make things better I go there the next day and a lady in a Subaru SUV sideswiped my truck then drove off and wouldn't pull over. This could have been avoided if the dirty blonde haired lady would have done her job!

THIS LAB IS NOT OPEN UNTIL 5pm!…read more There is a paper sign on the door saying they close at 4:45pm and one time when I was there they had it locked before 4:40pm. This extra sign has been this way every single time I go to this lab, despite posted hours online saying 5pm. I find it incredibly unprofessional to close early every single day.

I went to Evolution Health for my DOT physical and had an excellent experience. I scheduled my…read moreappt. the day prior with no problem. Upon arrival for my appt. I was seen immediately! If you've ever had a DOT physical then you'll understand the rarity in this. After the medical assistant completed her tasks I was only waiting in the exam room for maybe 3-4 minutes before Deb Gross, ARNP came in complete my exam. The whole process was very thorough and efficient, which I appreciated very much. Deb and her staff were all very friendly and knowledgeable. On top of it all, the price was very competitive ($150). I will return to EH for my next DOT physical and would happily recommend them.

In June, 2025, the idiots at this clinic sent info on an incomplete unsigned DOT physical from…read more10/2024 to the FMCSA. As a result, despite the FMCSA AND WA DMV having a subsequent completed valid DOT physical (from another clinic) on file, my partner's CDL was downgraded, without notice from anyone, and he missed out on a driving job he was in line for. It took 3 weeks for him to get this straightened out with DMV. Thanks to this clinic's stupidity, he is still job-hunting. I would not touch this clinic with a 10-foot pole.

This review is specifically only for the Multicare Northwest Laboratories inside this location of…read moreMulticare Clinic in Lakewood. The good thing about Northwest Laboratories is that they're part of MultiCare and the results is uploaded on MyChart. Another good thing is that you dont need appointment to get your labs done. Here is the downside, and this is not just for this location but most of Northwest Laboratories. Be prepared to wait like you're at the DMV. Everyone comes here for lab, on top of the patients that come out of this clinic after their appointment (this one houses Mary Bridge Children's hospital clinic and Multicare Family Practice in same building). So just pack your patience. First things first: like all other Northwest Laboratories, you gotta fill out one of those Blue slips upon arrival, no questions asked. The faster you fill that out, the quicker you will be seen. Its actually crowded in early morning because people want to get their blood drawn and break their fasting asap, but afternoons are just as crowded. The staff are kind and the lab staff are very knowledgeable and professional. Some labs can take a while to get your results but this one is very quick in my experience, coming from a person who has lab tests every 2 months for past 20 years. This location is smaller than the Pearl street (Tacoma) location but they are located in less busier commercial mall so I like it here for that, and quicker results. Lab staff probably are some of best I've experienced with! Lastly if you're Overlake Medical Center (Bellevue) patient, its also a plus because Overlake is now owned by Multicare and everything on MyChart is easy peasy.

This is a Laboratory that is independent of Multi-care but they operate inside. Their window is the…read moreleft-most check-in spot when you walk in. This is a walk-in lab and they do all kinds of testing. I come here to get my thyroid levels checked every few months. They're always quick and helpful, kind and personable at the front desk. They get you checked in and then you wait... they'll call your name and once you go back into the lab area they are quick about their business but do a good job. I get my blood drawn a LOT and it's always nice when you're phlebotomist actually knows what they're doing. If you come early (7:30-8), the wait can be longer because everyone who is waiting on fasting blood work tends to check in first thing. Other busy times are lunchtime, and around 4 right before they close. I've see the wait shortest in the late morning or early afternoon. Can't say I have a ton of choices because this is where my doctor sends my lab request but I'm glad it's here. :)

Customer Service does not return any messages concerning result times ( not lab results just…read moretracking information) at this location. Zero communication after one week for a standard test. Uncomplicated, not extensive, extremely easy lab test that I have had zero results and zero call backs, zero online notifications about the lab. Doctor office also has not received call backs. Lack of Quality in communication with patients is unacceptable. I would look at a different lab company or find a different location. I will be tracking what they charge the insurance for this because I am still waiting for an actual result or wondering if I will ever hear back at all. Update: I did fill out a survey on the website as the LabCorp team suggested. Within a day I received a call from the manager of this location. I was able to get the results and they intended to follow up in their messaging system. I was happy with the response and my issue was resolved. Thank you.

I prepaid $520 for six lab tests. I fasted and drove for an hour to the Silverdale lab. The tech…read moredrew blood for ONE test, but said he had enough for all six tests. I received the results for one test, but nothing for the other five. So I followed up using the LabCorp email contact since they don't have a phone number for patients on the website. It has been five days and I've gotten the runaround. Finally I got a number for LabCorp on demand and spoke to someone willing to help. She confirmed for me they blew it, they didn't draw for the other tests. I requested and received a refund for the tests not completed. But this was a horrible experience having to deal with the sarcastic technician, the lousy customer service up until the very last representative who did her job. I won't be returning to LabCorp in the future.

I made an appt for my labwork to be done. I waited 30 minutes past my appointment to even be…read morebrought back to a chair. I then waited another 10 minutes to get my blood drawn. It is frustrating when your time is not respected. Waiting 40 minutes when I had an appt is unacceptable. The two stars goes for the woman who drew my blood. She was efficient and kind once I was in the chair. I am guessing this company has cut staffing and the employees are overworked. They then get to deal with crabby people who are upset about having to wait so long after making an appt. Also, the check in process is great if you are tech savy. If you are older or aren't tech savy, there are no options to speak to a person to check you in. It is all done digitally with a check in kiosk. The lobby is very bland and univiting. The back area was cluttered and there is only one bathroom for everyone needing to give urine samples, which created a line for the use of the bathroom. Do better, Quest.

Couldn't schedule an appointment two days in advance, all were blocked out so went standby and sat…read morefor an hour. They were moving so slowly and took a lot of time in between patients several times.

My husband went to the St. Michael's urgent care facility in Port Orchard this afternoon with…read moreconcerns about a potentially dangerous blood clot (he has a rare blood clotting disorder), and they allowed him to sit in a waiting room, go through a vitals check, and meet with a nurse before informing him that the doctor would not see him or provide the orders for needed imaging (which could have been done right across the hall). Instead, after all of that, they merely told him to go to the er. Even when informed that he was referred to urgent care specifically for needed orders, the doctor still refused to see him. This brand of medical negligence is becoming all too common in our modern, American healthcare system, and it should terrify and infuriate us.

Just happened to have another blood draw from Dawn Marie. She's still delightful with a painless…read moretechnique for drawing blood. I deal with several doctors with this medical group and it seems like this lab is among the most functional in the entire organization, an organization beset with many serious problems (one of the most noticeable being that after several name changes due to multiple mergers, it can't keep its names consistent on all of its signage). Thank goodness this lab is like an outpost separate from all of that.