2 hr wait for labs...receptionist rude and moved someone she knew who didn't have appointment or…read moreeven self check in to front.

AMAZING! No appointment, takes walk ins. Quickly in and out. Staff was personable and professional…read more Only downfall I would say is the waiting area could use some improvement.

Incredibly kind and compassionate phlebotomists work here. Have been here a couple of times…read more I'm a hard stick for a blood draw as I've been told thousands of times over the decades. Both times I was here, even on a day I had little water, they got the blood the first time they poked me. The lab takes appointments which you can set online as well and also walk ins. They are closed for 1 hour for lunch 12-1 pm.

Such great ladies at Lab Corp, the only place I go! They have it well organized. Very seldom do…read moreyou have to wait Very long. Thanks girls for helping our community have a safe and convenient place!

This review is specifically only for the Multicare Northwest Laboratories inside this location of…read moreMulticare Clinic in Lakewood. The good thing about Northwest Laboratories is that they're part of MultiCare and the results is uploaded on MyChart. Another good thing is that you dont need appointment to get your labs done. Here is the downside, and this is not just for this location but most of Northwest Laboratories. Be prepared to wait like you're at the DMV. Everyone comes here for lab, on top of the patients that come out of this clinic after their appointment (this one houses Mary Bridge Children's hospital clinic and Multicare Family Practice in same building). So just pack your patience. First things first: like all other Northwest Laboratories, you gotta fill out one of those Blue slips upon arrival, no questions asked. The faster you fill that out, the quicker you will be seen. Its actually crowded in early morning because people want to get their blood drawn and break their fasting asap, but afternoons are just as crowded. The staff are kind and the lab staff are very knowledgeable and professional. Some labs can take a while to get your results but this one is very quick in my experience, coming from a person who has lab tests every 2 months for past 20 years. This location is smaller than the Pearl street (Tacoma) location but they are located in less busier commercial mall so I like it here for that, and quicker results. Lab staff probably are some of best I've experienced with! Lastly if you're Overlake Medical Center (Bellevue) patient, its also a plus because Overlake is now owned by Multicare and everything on MyChart is easy peasy.

This is a Laboratory that is independent of Multi-care but they operate inside. Their window is the…read moreleft-most check-in spot when you walk in. This is a walk-in lab and they do all kinds of testing. I come here to get my thyroid levels checked every few months. They're always quick and helpful, kind and personable at the front desk. They get you checked in and then you wait... they'll call your name and once you go back into the lab area they are quick about their business but do a good job. I get my blood drawn a LOT and it's always nice when you're phlebotomist actually knows what they're doing. If you come early (7:30-8), the wait can be longer because everyone who is waiting on fasting blood work tends to check in first thing. Other busy times are lunchtime, and around 4 right before they close. I've see the wait shortest in the late morning or early afternoon. Can't say I have a ton of choices because this is where my doctor sends my lab request but I'm glad it's here. :)

THIS LAB IS NOT OPEN UNTIL 5pm!…read more There is a paper sign on the door saying they close at 4:45pm and one time when I was there they had it locked before 4:40pm. This extra sign has been this way every single time I go to this lab, despite posted hours online saying 5pm. I find it incredibly unprofessional to close early every single day.

I went here for a pre-employment UA screening. I got there at 12:22. I was turned away BC they go…read moreto lunch at 12:30. I was also told that pre-employment UA's end at 11:45 then start again at 1:30. I had to pee so bad that I could t hold it any longer. So I went at their lunch break as I had nothing else to do in this area. I came back at 1:30 was promptly take back but I could only provide 1/2 enough required for the sample. So I chugged 4 glasses of water. I went outside to wait in my truck since the waiting room was full. I walked back in stating I could fill the cup now then was told I couldn't submit the sample BC I went outside. No one ever told me I couldn't leave the lobby! If I was going to inject myself with someone else's urine or fake urine I would have done it initially not after the first try! So to make things better I go there the next day and a lady in a Subaru SUV sideswiped my truck then drove off and wouldn't pull over. This could have been avoided if the dirty blonde haired lady would have done her job!

Labs...nothing more nothing less. Shared waiting room with Woodcreek Pediatrics, take a number and…read morering the bell. No need to check in with anyone at counter as they are with the pediatricians not labs northwest.

I made an appt for my labwork to be done. I waited 30 minutes past my appointment to even be…read morebrought back to a chair. I then waited another 10 minutes to get my blood drawn. It is frustrating when your time is not respected. Waiting 40 minutes when I had an appt is unacceptable. The two stars goes for the woman who drew my blood. She was efficient and kind once I was in the chair. I am guessing this company has cut staffing and the employees are overworked. They then get to deal with crabby people who are upset about having to wait so long after making an appt. Also, the check in process is great if you are tech savy. If you are older or aren't tech savy, there are no options to speak to a person to check you in. It is all done digitally with a check in kiosk. The lobby is very bland and univiting. The back area was cluttered and there is only one bathroom for everyone needing to give urine samples, which created a line for the use of the bathroom. Do better, Quest.

This was my second time at Quest and both times the staff has been stellar. The appointment…read morescheduling was convenient and easy. Check in was a breeze and I barely waited 2 minutes before Angelina came out to get me. She was friendly, thorough and explained everything perfectly. She did a great job with a pain-free blood draw. Very professional, but relatable and friendly. I don't get the bad reviews. Both the phlebotomists were excellent. I would use them again the next time i need services.

Horrible customer service. If you are taking an employer drug test, DO NOT COME HERE. They will…read moreautomatically direct you to Fast Labs in Tacoma. Here, no matter what time you show up, they are always understaffed or have some excuse for not being able to assist you. Last time I showed up at 11:30am, and even though there was absolutely no one waiting, the worker said they could not help me because they went on lunch break at 12pm. Today I came in at 9am, and they couldn't help me because they were just too booked. Crazy, excised, and just horrible customer service overall. They didn't even have a reception list, there are boxes all over the area. Such an unorganized and unsanitary location overall.

Quick, easy, and efficient. Took care of me 10 minutes before my scheduled appointment. Visited…read morearound noon and there was no one else there except me. Was a bit too quiet for my liking, but didnt have to wait long. Parking was relatively available in front of the building.

I had hand surgery, so was sent here June 5, I tried calling a couple times to get results but…read morethey don't answer THE PHONE. It's December still no results. I had to pay $80.63 before they even drew blood. I get a letter a week ago saying I don't owe them money but my insurance does. Now I get the insurance bill stating provider billed 80.63 plus they are charging another 52.05. I paid it! It is 7 months past. My doctor never got the results and neither have I. I cannot have another blood test to see if I m diabetic being I already had one test recently. I would have to pay for it out of pocket again. They didn't enter it into My Peace Health. Don't use this company.

Tried for a walk in appt on Monday and the wait time was over two hours. Went home and made an…read moreappointment online in their system for two days later. I entered all of my health insurance information and everything to get the appointment. When I got there, the computer check-in module said I didn't have an appointment. Finally tracked down someone who works there. She checked her system and said I don't have an appointment, but I could of course wait for an hour. This place is a joke. I don't have the time to schedule another appointment and waste time going down there only for them to tell me I don't have one. I am asking my doctor to send my request to another lab.

I had to get blood tests and was told this place is about a quarter of the cost of my doctor's…read moreregular lab. I am hard to draw blood from and it took two visits, but there was no waiting at either visit. Stephanie did a wonderful job with minimal bruising; I am very pleased. I haven't got the bill yet but I recommend this laboratory. I'll update after I get the bill.