The entire ICU medical team who helped my son while he was there are truly amazing.I've been to…read moremany hospitals ICU'S and the Nampa team was by far the best. The skill, knowledge, care, concern, confidence, understanding, compassion and grace they showed me and gave to him was overwhelming. Ive never in all my years had experienced such truly wonderful care with skilled, caring, thoughtful Nurses, Dr.'s, respiratory therapists for the intubation, are fantastic! The team for occupational and physical therapy unbelievably thoughtful and caring. I am truly overwhelmed by this team of professionals and words will never be enough to express my gratitude!

Absolute terrible hospital. will not be giving birth here. if their birthing center is ran anything…read morelike their urgent care or ER, I would recommend literally any other hospital. Waiting hours to just get your vitals taken and be checked in. let alone even get a room. So many other people just waiting crying and puking NEEDING HELP, yet when you go back they are in no rush walking around.

I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

Best all around healthcare facility!! The staff in all departments are very professional and…read morehelpful. AAAAA+++++

As long as you make an appointment, I haven't never been in for more than 15 minutes total! so fast…read moreand easy! and the result's are right in the app. I love using Quest Diagnostics! I just wish there was another one closer to the Caldwell/Fruitland/Ontario area since I come from an hour away.

Staff is unprofessional, you can hear them talk about the clients and have no sense or urgency, and…read moretalk about clients they have reported which should be confidential.

I'm leaving a one-star review strictly because this office has continuously failed to send my…read moreprescriptions to my pharmacy. I love my doctor and I get polite lip service from the staff but I've been coming here for three years and every time I get prescription refills I have to call them at least twice this time it's going to be three times to get a the refills to actually go to the pharmacy. That's fundamentally unacceptable. It's such a small item to require and I'm not one to leave angry reviews but how else am I going to get service? I don't know what to do here here. It's ridiculous.

Visited this clinic for an issue while traveling out of state last year (2024). Used our health…read moreinsurance and paid the $20 co-pay for the visit, which is normal procedure. The care quality was fine, the care provider didn't do anything other than recommend drops to buy for the issue. Nothing else. No concerns there or remarks on care quality. My gripe is with billing. We phoned this location a few months later to understand if we should expect additional charges since we had not received anything yet and were told not to worry and that something would be sent out via mail. Got nothing from the billing department via mail. We finally received a bill in 2025 (over a year later since date of the service) which states "expenses were incurred after coverage was terminated". Note that we are on different health insurance now, however I called our previous provider today (Sept. 2025) and they informed they were never billed by Primary Health Group for this visit. Billing statement also includes all our valid health insurance info that we provided at the time of the visit so they do have it and simply didn't bill our insurance provider. Very frustrating that even when (1) we provide all our info up front at time of the visit, (2) phone them months later to follow up about billing, and (3) all our insurance information is listed on the billing statement that Primary Health still can't get it together and bill our insurance. Attention Primary Health Billing: Do better, please Attention sick patients looking for health care: Consider other providers

I needed to get some lab work done, and Jonathan was amazing. He got my paperwork checked in fast…read moreand was very gentle and got my blood drawn very quickly!

We were traveling through when my husband began feeling unwell. Luckily, Saint Alphonsus was at the…read morevery next exit. We got to the ER about 6:30 a.m. on a Sunday, were taken right back, and treated immediately. The nurses and ER doctors were fantastic. Very caring, very friendly, and very thorough.

I was in the ER at the Garrity location on 10/31/25. I was involved in an auto accident. We were…read morehit by a person running a red light. I want to say that the nursing staff was excellent! They were attentive and knowledgeable as well as being helpful. Its the two doctors that im not very impressed by. The first doctors shift was almost over, we arrived at approximately 1-1:30 pm, his shift would end up being over before we left. I ended up getting a right torn MCL. He had mentioned getting a brace or even crutches, but thats all, i never got either. The other doctor that took his place was a lady, said she read his notes and she also mentioned a brace. But a lass i never got one, i picked one up my self at Walgreens. The only problem is that it wasn't a good brace. But it was the best that they had. They told me to follow up with my PCP in two weeks. I was never given any pain meds even a partial script would have been nice. An MRI would have been nice but that wasnt even an option. They could have ordered one at the boise hospital the next day but know all i had done was a X-ray. I made an appointment with my PCP approximately a week and a half later, but i wasnt seen until after the two week time. My PCP ordered a MRI so that was later that week. And my PCP made a referral to ortho, but i couldn't get in until Dec, i think he 2 week of December. The PA said he normally wouldn't operate due to my age. He had me make an appointment with Dr Denny but i couldn't get in to see him until mid January. He said had he saw the MRI closer to the time of the accident he would have operated on my knee, but due to the time since the accident it was to late. Now Dr Denny said we will try PT after my appointment in February. And if I want another MRI we can talk about that at the appointment. I was stressed because of the accident, he hit us doing at least 45mph. I personally think it was at least 50. Ok so people make mistakes they could have called after the fact and had me come back for a brace. Dr Denny said that had i had a brace closer to the start, it may have helped the scaring and healing process. I know ill have to deal with the fact that the other driver wasn't paying attention. I just never thought that doctors at Saint Alphonsus would not be paying attention. I had to think about what i wanted to say, is why it took me this long. The paramedics asked where did i want to go, since I work for the hospital i figured lets go there. I just regret not going to Saint Lukes, i just wonder if the outcome would be different? My PCP with Saint Als did a great job and she did what she said. D. Perkins at Garrity UC. The PA with ortho, why didnt he talk to dr Denny? Maybe it could have been repaired then I may have been doing PT by now. This experience with the ER just left a bad taste in my mouth. Again the nurses in the ER that day were fantastic, i hope they get some recognition. I feel like I was let fall through the cracks. It has left a not so good feeling with me.

Great interaction with entire team. Professional, knowledgeable and helpful. Impressedread more

Dr. Santana is the best. So so through and kind. Took her time and answered all questions I had!…read moreThank you!

Highly recommend this facility. Always quick to respond to emails or phone calls. The business is…read moreran professionally and very clean. They have helped me countless times with blood work and testing for the Idaho Athletic Commission. Quick results! 10/10

DO NOT get a hair follicle test done here. You'll be pulling clump after clump of cut hair from…read moreyour head for the rest of the day. They cut way more than needed and just left the rest they didn't use. Untrained & unprofessional. Don't go here!!

Tweaked my back and in bad pain. Not long wait, got a shot, prescriptions, then sent on my way…read more Feeling better in 30 min!

Wonderful urgent care. Went for wound care. Dr Williams is fantastic. Very caring and…read moreknowledgeable. Wasn't busy. This is my new go to urgent care.

Too bad I can't give zero stars. My daughter had an urgent care visit 2 years ago and we presented…read moreinsurance information at the time of the visit. a few months later we keep receiving bills from them. We contacted them several times to submit our insurance and still keep getting bills. 2 years later they put us in collections. I come to find out the reason our insurance denied the claim is because they had my member card and not my daughters. This could have been a simple fix, but now that it has beed 2 years my insurance denied the claim. Long story short, this "business" would just harass you and give you attitude when you are trying to pay a simple bill rather then do the work of figure out what the problem is. Stay far away!

Lady at the front desk was so sweet! Nurse and NP were very kind and knowledgeable too! Helped me…read moreget in and out and answered all my questions! Recommend this place even if you don't have an appt, just walk in!