I have mixed emotions. I changed to this group due to my former primary stopped accepting my…read moremedical insurance. First visit over one year ago was ok. From then on I cannot communicate with anyone. No one answers the calls nor responds to my requests from durable medical center for my dexcom7, Optum RX leaves requests for refills. No responses. My usual NP is on maternity leave. I leave messages on the facilities voice mail. Nothing! Ive been without my diabetes dexcom monitors for several weeks. Last visit Dec 30, I was able to see Antoinette Frussinetty. She listened to my issues, took the information and assured me it would all be taken care. I also left detailed messages on an answering service. I was told if no one answers it transfers to an off property service. Frussinetty was very apologetic and assured me progress in the future. Short staffed is a major issue. I feel better about this, she also helped sign me into a patient portal where I can hopefully sign in remotely and leave messages and/or requests to her personally and bypass the other communications. I can only hope this helps me. Thank you Antoinette Frussinetty. Alonzo York, Jr.

This is wonderful. I just moved into citrus county and found this doctor. Dr Danclar and Shannon…read moreare wonderful.

Had appointment yesterday no waiting In and out. Results today. I recommend them . Easy travel…read morefrom Pine Ridge and Beverly Hills.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I have been going here for over 2 1/2 years. My previous Doctor retired. I called them got an…read moreappointment in very reasonable time. I never wait more than 5 min. to be seen. They have taken very good care of me. My Doctor even called me at home to check up on an important test I had to get. I am very happy. I had my other Doctor for 30 plus years. Looks like I have another good one.

Over a month after first calling them for a new patient visit. Filed out the online form as…read morerequested on their portal. Contacted them multiple times to follow up. All for nothing. Few responses that led to nothing (screen shots below). Don't waste your time they don't need any more business or patients from the look of it. Last message was from me on 10-1. Currently 10-6 and still no reply. They have earned their one star review.

I have never had to wait more than 10 minutes past my scheduled appointment time…read more If there was an emergency, they always made an announcement. Staff courteous , knowledgeable, adept at blood draws.

I would have given a higher score had it not been for the technician providing me with the wrong…read morecustomer service phone number when I needed assistance with some account issues. When I called the number, the person who answered immediately started talking about a $100 gift card. I stopped him and explained that I was calling to update our account and had no interest in a gift card. He then began asking for my checking account routing number. When I refused to provide that information, he asked for my credit card number instead. At that point, I told him to pack sand and hung up. This experience was very concerning and left me questioning why customers are being given incorrect contact information that could potentially expose them to scams.

I haven't been to Quest to get blood work done for quite awhile and some positive changes have been…read moremade to make the experience much better. First of all - Quest now has an app for your phone that can be downloaded for free. You make your profile including your insurance information. Once that's done you can make appointments through the app and get your lab results when they come in. Very handy indeed. Once your appointment is set they will confirm your date and time via email and send a reminder. On the scheduled day prior to your appointment you will receive a text message with a link to sign in upon arrival. This expedites the process. Secondly, the inside the waiting room has changed. Plenty of seating with a computerized sign in center for those who don't have their app. There isn't any lab techs out in the waiting room to sign people in or take insurance information. The door to the phlebotomy cubicles is locked with a numbered lock to get in. When it's your time a tech comes to the door and lets you in. In each cubicle there is a computer which they input all your information including insurance which the patient verifies if correct. My tech was Jenny and she was excellent. Great personality and wonderful for getting my blood which is very difficult to get. One stick which I hardly felt and a quick five vials later I was finished and out the door. All in all a great experience for a necessary procedure. I will need to ask for Jenny the next time I have to go.

I have been a long time patron of this lab, and in the past this business was very efficient…read more However, my November appointment was not satisfactory. When one goes in for a blood draw, they are usually fasting, and I was without my coffee which didn't help my mood. When I arrived the check in line was thick. Apparently other people were caught unaware of some new policy regarding the check in, I found out why. Instead of being able to just enter a confirmation code I was given when I made my appointment, the system needed my driver's license as well. So I had to get out of line, go to my car and get my ID. The young lady was nice, but her stick left me with a bruise for over a week. The result came in E-mail not all at once within 24 hours, but in bits and pieces over four days. I don't know what has happened to this provider, but I doubt I'll go back!

Made serum from blood draw for dry eye treatment. Recovering from cataract surgery 1 1/2 years…read morecommercial drops did not help. Vision blurry and eye irritation. After 6 months dry eye gone and vision improved 20/40 to 20/20.

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

Praise God that I NOW have an imaging center nearby me here in Crystal River that I can rely on!…read moreFrom Abigail who took my insurance information and scheduled me NEXT DAY for an Ultrasound to the technician Taylor, it was a great experience. I believe that they were trained at Disney University (incognito...LOL). I used to feel that way about a nearby imaging center but when I couldn't get a chest x-ray till months later, I knew that it was time to "move on". Excellent customer service and welcoming staff here also. This is my new imaging place and I'm so grateful that it's a lot nearer than my Homosassa place that I began going to several years ago. Keep us the GREAT job, Crystal River MRI! You are all amazing! A+

From the minute we walked in, we were greeted. They took care of my mom very well. From the front…read moredesk staff to the x-ray technician they were all very polite and respectful. They are amazing and I highly recommend them.