Worst experience I have ever had with a laboratory testing company. When I arrived, they could not find my bloodwork order in their system for a good while. Then they had me check in on the computer, which I didn't mind. It scanned my insurance card and asked for other details...no problem. Then they said they found my paperwork for the requested tests and called me to come back to the lab room.
The nurse practicioner we to her computer to print out the labels for the viles, but could not find my lab request. She called to the people up front for help. They came back and then fiddled with the computer and said they were going to have to manually enter my insurance information into the computer. She took my insurance card and started entering the information into the computer.
After that, she reached for a bunch of viles which I thought was odd since I was just there to have one thing tested. They drew the blood and said I was good to go.
One month later, I receive an invoice form them for over $500 for 5 additional blood tests that were not requested by me or by my doctor. I refused to pay and they said to have my doctor call to straighten it out. I had my doctor verify and he did not request any of the additional tests they had performed and the labcorp rep said they would take care of it.
A month goes by and the invoice is still out there, then two months, then 4 months and now after multiple rounds of phone calls and talking to people at labcorp, we are in month 5 with the invoice still out there and past due notices coming in the mail for services neither I or my doctor requested.
I have very good insurance and have NEVER had to pay for bloodwork tests in the past and believe me, I have had these tests before. I don't think they even know how to submit an insurance claim correctly. Avoid this company at all costs. Get your bloodwork done elsewhere if you can. read more