Khan helped me today and was patient, kind and thoughtful. I really appreciate her help today as I was anxious getting last minute blood work completed. I couldn't have done it without her help! She's a gem! read more

Avoid if you use a wheelchair. It's unlikely you'll even be able to enter the lab. TLDR: * There's no space for a wheelchair in the waiting room with 6 chairs for non wheelchair users, so you'll have to wait outside. * You'll only be able to fit through the hallway if your chair is very skinny AND if they move things out of your way. With the wheels my manual chair is less than 30 inches wide, and if my chair had been an inch wider I wouldn't have been able to make it (even with the 5 point turn) * They may try to replace the things they moved to let you get by, effectively blocking your entrance/exit. I went to get lab work done here today and had to wait outside because my wheelchair didn't fit in the lobby. It would have fit if one of the chairs had been moved. I just barely fit through the hallway, and they had to move a box for me to do a 5 point turn to get to the room where they draw blood. Once I got past the hallway, they replaced the box and effectively locked me in the back room with no way out. I said "can you keep the hallway free? If there's any sort of emergency I would be stuck, and even if there isn't, it makes me uncomfortable to feel locked in this room." The woman who had just replaced the box in the hallway said "we don't have the space." I responded and said "It's not my fault that you don't have the space for people like me. Can you please leave the hallway free so that I can have a way to enter and exit the building?" After she giving me a rude look while moving the box back out of the hallway, she walked up to where I was starting to transfer out of my wheelchair and said "you need to move. You're in my way" and pointed to a cart behind my wheelchair that I hadn't seen. I again, said, "It's not my fault that you don't have space for people like me" (a phrase I've learned to memorize as someone in a wheelchair who is frequently harassed for "being in the way") and followed it with "I'll move it where I can, I would just ask that you please don't touch it, because it's incredibly expensive and people who don't know how it works could break it" (the one star instead of zero is because they did what I ask and didn't touch my wheelchair). There was nowhere at all for me to put my wheelchair without it being in her way, so I removed the footrests, and pushed the chair as close to the wall as possible right in front of the lab chair and propped my own legs up on my wheelchair along with my keys, wallet, phone, and footrests. The phlebotomist drew my blood in silence, and I left through the back exit while they replaced the box that had blocked my way in. I don't think I've reviewed anything in the last 10 years, (even with all of the awful experiences I've had with accessibility now that I use a wheelchair), but there's something particularly dehumanizing about paying $150 to get lab work done at a medical facility (that should be equipped to at least let wheelchair users enter the hallway, if not wait in the waiting room) only to have to wait in the heat, wait for a path to be cleared, and told that they have to block my entrance and exit because they "don't have the space" to make sure that I can get safely in and out of the building. read more

Oops! My 4 star review was ACTUALLY supposed to be for the LabCorp 2 blocks down from THIS location! I wanted to give 4 stars to the nice, friendly helpful ladies at 15251 National Ave, Los Gatos, This location there's an incredibly rude older lady behind the desk with an accent. She wanted me to stand to the far side of the window, where a rather tall gentleman was sitting and his legs were so long, if I was in front of that portion of the counter top, my legs would have been in between HIS LEGS! This place was 45 mins behind AND I had an appointment! I was honestly about the leave, when a nice lady called me up to get my blood drawn. I was in/out in 8 mins after that.... But I'll never make the mistake of going to this location AGAIN! 2 stars!!!! They helped me, and had AC! One star for each of those attributes! Nothing positive for their customer service! read more

Labcorp - Ste. 107- maybe I missed that one their website hahaha - Laboratory Testing Near Me - Los Gatos, California

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Best place to get your blood work done. With appointment in and out in 15 minutes. Staff is friendly and efficient.

Extremely quick, polite, and efficient. I signed in to get blood at 7:44 and was out of there by 7:56. This was my second time going to this location, and it's going to be my go-to from now on. read more

The technicians are the best! They work well under pressure and are very friendly. Yes, they are always busy but they do a great job.

Came to this location for the first time today and I enjoyed my experience! I don't typically do well with getting blood work done (dizziness, fainting), but the woman who did my labs today was really great! She talked with me to help distract me and it was over before I knew it. I appreciated her friendliness. This is a small office, but I walked right in after my doctor's appointment and was seen right away! read more

The front check-in desk was not friendly. They were very discourteous when asking what I was there for and who my doctor was. It felt like they had to time for me and were impatient when there was no one else waiting to get their labs done. read more

The front desk is so rude for no reason. I came in with the lab orders printed out specifically because I know sometimes they don't get sent over electronically. Mind you I work with the doctor who placed the lab orders. After running my insurance the front desk told me I had a total due and asked if I wanted to pay for it now or just get a bill with so much attitude. She would not allow me time to read the agreement I was about to sign and told me "just sign at the bottom". I did not have an issue paying for lab test at all but I would like to know what I'm about to sign! She then goes onto saying that they do not offer 2 of my test orders and I asked "what about the drug screening" she replied very rudely saying "we don't offer that here only blood work! We don't do pre-employment screening." I told her it wasn't a pre-employment that it was a routine drug screening but okay I understand. Once she started snatching papers out of my hands I told her to cancel the test and I would not be doing them here. As a patient I do not feel safe having a person who is angry and snatching papers out of patients hands being the person to draw my blood. When I asked her for a cancelation receipt she told me she didn't charge me even thought I clearly was asked to tap my card before signing the paper agreement. After reading some other reviews it's clear that the lady at the front desk is an issue. read more

I was dreading getting my blood drawn as I hate needles but it's something we must do to keep up with our health. I made an appointment here in advance for 9:30am on a Monday. I arrived 15mins early as instructed to sign in and sign any additional paperwork. When I had initially arrived there was no other patients there but as I waited a couple of people came in. It is a very small lab so I would not recommend bringing a larger group to this location. Mario, who was one of the phlebotomists, greeted me as I walked in. He was very friendly and I let him know my fear of needles but he made me feel super comfortable and was also the person who drew my blood. There was also another phlebotomist at the check-in window who was very friendly as well, I wish I got her name. The whole process was so much easier than I thought it would be!I recommend this location! Note: This location has ample parking but depending on the day I could see the lot getting full, so plan to leave a little bit earlier to save time for parking. I also recommend making an appointment. read more

Dr ordered blood test that should have been covered by Medicare and supplement. Labcorp on National Ave in Los Gatos sent me a bill that I should not have to pay. Refused to help me and billing dept guy was super rude. My Dr's office called them and probably spoke with same guy. He refused to let them send files as to why test required or change code. I refuse to pay bill. I do not think they even submitted bills to Medicare or supplement. Now I have to deal with this mess. Do not use that office. Staff are rude and place is old & very decrepit The usual office I use is much nicer and very friendly but office was temporarily closed read more

They were able to help immediately with our re-draw request! The staff was very helpful, honest, and prompt without any drama. Appreciate them being so kind after a difficult encounter at the lapcorp next door read more

The two ladies in the front are always right on it. Very fast and easy to come and go quickly. love this place opposed to the old quest office I used to go to and had to wait every time. read more

Very disorganized. There is no scanner to check in, as instructed per email and text. I waited in line. Others came in and signed in on a paper/clipboard. I arrived before them, signed in and had to wait after them. If there is no scanner they should at least have a sign to indicate what to do. The waiting room is extremely small. I won't be returning to this location. I would recommend any other locations..... read more

Omg this Labcorp location is horrible!! Everytime, literally everytime i have been here the wait is ridiculous! Appointment or not, the people who work here move So slow! They have no sense of urgency! I'm younger so it's okay, but they let these really elderly people wait so long!!! I feel horrible for them! And their office is tiny! Maybe it's time to get a bigger office and more employees since this Labcorp is in a medical compound and next to a hospital. read more

Was asked how far along I was, with what being fat? That was my reply to the blood sucker (Phlebotomy Technician). It made the rest of my appointment extremely uncomfortable and if I hadn't already paid my copay I would have left. My ability to have or not have children was not relevant for this appointment, and if it was should have been asked in a different manner in this medical setting. I will be looking for a new lab in the future. read more

Genuinely worst smelling lab/medical office I've ever been to. Smells like s*** and linguine and clam sauce that was made in a porta-potty. Do yourself a favor and never book an appointment at this location. You are your nostrils will be better served elsewhere. read more

I made my appointment on a Saturday for Monday at 1030. They didn't have the QR code scanner, but it was easy to put my name down. I was called in within 10 minutes of my appointment time, and the person helping me was a delight. He was also gentle with the needle insertion. I was in and out quickly. And no bruising! Minus one star because it really was a TINY office. They did have a water cooler which is nice. But they don't have a bathroom. You have to go to the suite next door for it. The chairs where the phlebotomist drew blood was comfortable. I was glad I made my appointment here. read more

I almost don't want to review this place for the sake of keeping it the best kept secret, but that's not fair to the excellent staff. I ONLY get my routine bloodwork done here, meaning I've been coming by every 2 months for almost a year. I'm in and out in 10 minutes. Jessie is very professional, efficient and courteous, with a good sense of humor. I love it! read more

The place is hidden inside Los Olivos Medical Center so a little hard to find, but if you ask someone working there, they'll point u to the right direction. I came here for an annual physical. The whole process took only 30 mins. The technicians there were very polite, professional and efficient. One technician went above and beyond to print out the orders for me as I forgot to print them out ahead of time. He's the one who wears a shirt that day. I highly recommend this place for others who want to do blood work. read more

I went to the Labcorp on National Avenue for blood work today. The technician, a young Indian lady, did the blood draw, but it was quite painful when she removed the needle. I asked about the discomfort, she casually dismissed it as "just pressure." and quickly put the bandage on. Hours later , the site still hurt so I removed the bandage to find a big bruise, swelling, and a tear where the needle had been injected, with blood still seeping out. When I mentioned this to the receptionist during my trip to drop off a stool sample, she gasped at what she saw. my arm. The same Indian technician, however, dismissed it again, saying "Oh, it's normal. We see bruises on people all the time." Excuse me?! Clearly with the tear, the bruising, the swelling, and blood seeping out, the injection was not done properly or skillfully. The least thing she could have done was to apologize. I found this lack of accountability concerning. Although I hesitated to bring it up initially, believing that patient feedback could help improve their practices, the technician's dismissive attitude prompted me to leave a review. I hope that they'll take this issue seriously and not really consider such subpar practices "normal ". read more

Reached at 4:50 pm on Friday evening without appointment. We were told by Jessie that we don't do blood work 10 minutes before closing time. We requested him since we were just in time also told him that it's urgent. He was sweet enough to tell us that another lab corp located near by opens on sat too. It was 4:50 and 10 minutes to closing time, we thought to try our luck so that we don't have to drive 20 minutes one way again. We reached the new Labcorp at 4:55 PM and guess what! WE WERE ABLE TO GET THE BLOOD WORK DONE at the new location. Please change your closing time to 4:50 if don't entertain patients( for blood work) after that read more

I had to remind the staff that my name was on the list and I needed help after waiting for 15 minutes.

Best place I have ever been for blood draws. So fast, painless, no bruising. I love them and have been probably 7 times so far and they have consistently been wonderful each time and I've been to plenty of other places where they are not as good. read more

Located within the LOWMG building, but that's the only good thing I can say. Indifferent staff - front desk acted like she didn't like anything about her job. Later I asked the person drawing blood some basic questions, but she either couldn't understand me or just blew me off. Thankfully I was in and out in less than ten minutes. So they get one star for that. read more

If possible, please avoid this location. The staff, don't know her name, is very rude and act like she's doing a favor. Being respectful to other people - it's not in her dictionary. I sincerely hope she can improve her manners. read more