Awful experience. Walked in at Check-in time and was not greeted and the waiting room was full of people despite a sign on the door saying they enforced social distancing protocols, which was not the case. Waited in the car for a call, and never got one. Try and avoid if possible. read more

Only went here cause it was the only location open on the weekend and I work M-F during the same hours this place is open. Tonya was EXTREMELY rude for absolutely no reason. I walked-in and they ask if I was there for a drug screening, I said yes and they replied "wow another one" .. if you hate your job so much and treating people like they are an inconvenience get another job. read more

I called this office and they told me they drug test till 3:30! I arrived a little after 3 and they locked the doors and said they are not taking any more people! Rude and horrible customer service. I will be finding another location read more

Rude lady, horrible bathroom, terrible assistance. If it was possible to give 0 stars I would do that. I just read a review of a girl that signed at the wrong place like I did and got yelled at. That happened to me too as if I had committed a crime or so. She was "I SAID THAT WAS NOT THERE! Now I will have to print out again"! What a burden, right? What a hard thing to do: print a new one. How can this place still work with so many horrible reviews? read more

The service wasn't terrible, I came in with the idea that it would be based on previous reviews. There was a line in the waiting room but it took me about fifteen minutes to be called and complete my drug screen. read more

Don't go here! I sat for 45 minutes and in that time period they took 2 people in the back. One person was seeing everyone in the front, horrible customer service and the workers are not very friendly at all. read more

I did a walk-in for routine bloodwork and I was able to checkin pretty quickly, however when I was seen the phlebotomist that called me back had her 'mask' (it was a bandanna) pulled down, that didn't bother me too much but I expected her to pull it up when she went to go draw my blood, but that was not the case. Luckily I am vaccinated against Covid, but I am sure they see plenty of vulnerable demographics and this is a health issue. read more

I was disappointed when I had to complete a drug test in Mesa! I had just come from my doctors office in that area earlier and did not want to do that trek again. I was pleasantly surprised to find one closer!!! I had to wait 10 minutes, but I was checked and on my way quickly. Nice to have one in Ahwatukee! This one ONLY does drug tests, if you have medical labs to do they can't do it! read more

I had to go in for routine drug testing for my new job. Dione and Kathy were both extremely helpful. Dione was very informative and quick about getting me in and out in no time. I had a great experience for something that I thought would've been annoying and frustrating. If you need to get testing done, go to the LabCorp! read more

I went to the Ray Rd ofice today for routing blood work. I have gone to this office many times in the past for testing. On their door was a sign stating that blood work is no longer being done at that location. PERIOD! No other info was provided. When I asked an employee (male, Eastern Indian) at the front desk where the nearest alternate location for blood work was, he very rudely responded, "There's a sign on the door!" He then proceded to hand me a list of other Labcorp locations. I will NEVER consider Labcorp again! I then went Sonora Quest, where I was treated as a valued patient. read more

Not sure why I am seeing so many negative reviews! The service was exceptional from the moment I walked into the entrance! I was greeted in a friendly manner and respected. My employment drug screening was fast and efficient. I'm used to poor service at Lab Corp locations in New York, but when I stepped into this location the service was phenomenal! Great job training your people and they deserve a raise effective immediately! read more

I went here with my mother and sister on a Saturday morning so my mom could take an employment drug test. The place wasn't packed which was a plus, but the two employees that were working that day were extremely short tempered! My mother is about to be 60 and she asks a lot of questions to make sure she's doing things correctly. I knew her personality paired with this short tempered guy wouldn't mix. So he calls her up to the counter, and she questions if he needs her paperwork from the company sending her there and he says to her that he has no idea what she is talking about. So my sister and I tell her not to worry about it and to wait until he requests these items. So he tells her to come through the door to take her test and she comes back out because now he wants those same papers she offered to begin with. My sister hands them to her and she goes back to take her test. But wait there's more! We hear our mom in the back asking if she could wash her hands and the guy scolds her not to do anything until he tells her to. Not 5 minutes later, here she come back through the door saying he said she needs to take another test because her urine was out of range! She tells us we she can't leave and he advises if she did he would report it to her potential employer. So we go outside to wait, while our mom is by the water cooler chugging water for her second test. Fast forward 30 minutes and she comes out and says she's done. I get the paperwork from her because I KNOW this grumpy man has probably done something ill. So I ask my mom did she see him seal the cup, and she says no it wasn't sealed, so I say did you even sign the cup verifying it was your specimen sample, and no she didn't. Now before anyone thinks my mom is illiterate or slow, she is not! She isn't used to drug tests and all of this jazz. She's worked since 12 and and held her last job for over 30 years. So to say drug tests and labs are new to her is an understatement. Anyhow I tell her he could do anything to her test since she signed the paperwork and didn't inquire about the cup not being sealed and I tell her to call her potential employer during the weekday. Getting to the point, my mom tells me this morning the job offer was rescinded due to the drug test! I'm pissed because my mom has NEVER smoked or drank. I even get in spats with her telling me my liver is going to fail off of some $5 Barefoot wine. This lady even hates that I support marijuana legalization and usage... so how in the hell is she going to fail a drug test! It actually pisses me off because my mom is older as I've stated and she has gone through hell looking for employment, and if you're not aware it gets a bit harder with age. I'm 33 and I've experienced this. Anyhow I'm sad for my mom and angry, and I'm wondering how many others have lost out on opportunities because of this four eyed devil?! Anyhow I know I typed a book, but stay far away from this place! read more

This company is completely terrible! This location gives you an option to wait to speak to a representative but it just puts you in hold for a few minutes and disconnects. Happened to me just now twice. Also, only 5 locations s actually take drug screening for schools/employers. Their toll free number sent me to a location that didn't do the drug screen I need for nursing school...even though that was exactly what I asked for. So frustrated with this company! read more

Kari and Flora were really nice very professional and even theyre were only 2 they were making sure everyone was on their way fast i only waited for 20 min and theyre were 5 ppl in front of me .. i dont get why the bad reviews it was complete opposite will come back again. read more

Walked in with a good attitude and remained nice to the staff. Kari took care of my testing and was pleasant even though it was a busy day. If you treat them right they will do the same for you. Appointments are recommended for a short wait....as long as you tell them (like you would anyother time you have an apointment) read more

I received excellent customer service from Dione while getting my pre-employment drug test completed this morning. Dione was friendly, knowledgeable, professional, and compassionate. Thank you and I will definitely let others know what a great experience I had at this clinic and that the staff is exceptional! read more

Fast and friendly service. Very efficient, clean and made testing easy! Staff was very nice and quick!

I called on Friday to pay my LabCorp bill, and I had to turn my credit card off after the third freaking time they charged me for the same bill on the same day. A 4th attempt tried to go through after I turned it off. This is absolutely ridiculous. LabCorp, you owe me money, and this better be taken care of asap. read more

Great place to visit for a different and nice experience for a drug screen. Dione and Kathy always have a smile on their face. Both of these ladies are also very efficient in their jobs. read more

Came here for an employment drug test and my experience was much like the others here. I am convinced that LabCorp doesn't care about its clients or employees. At this location, there was only one person working and there were about 20 people waiting to be seen. Given my time restraints with my full-time job, I had to be seen on this day. The wait was 2 hours. The lab tech was friendly to me and kept calm despite how many people were there asking him questions constantly. Lab Corp should really think about the safety of everyone involved. The doors are locked at 3:30pm and everyone is told to keep it locked. Meanwhile, no one is attending to the front desk. A young man who was caught with something during his drug screen left and came back in. Thankfully he left again at will, but what if he would have been upset or violent? Never coming back to this location. read more

If it was possible to give zero stars here I would. This place was an absolute dump. It was poorly run and I was legitimately scared to have my blood drawn here for fear of their poorly trained staff using contaminated needles. When I first walked in the waiting room was overflowing with people with no place to sit and even though I had an appt I had to wait 30 minutes to be seen. The receptionist was extremely rude and when my name was finally called it turned out the receptionist was also the person taking my blood! I absolutely agree with the other reviewer that the staff have the mentality of prison guards and treat patients accordingly. If you have to go to Labcorp I suggest trying a different location because this one is the WORST. read more

I actually had a good experience here. I came in for drug testing on a Thursday morning and was the first one in. They got me in quick and had the paperwork filled out in no time. I was in and out in 15 minutes. read more

This place shouldn't be in business. Terrible in every way! Mexico has a better sanitation and labeling system. Absolutely no privacy! Front desk lady is so loud, rude, and discusses your health in front if everybody in this whole in the wall. I can't believe the state hasn't shut them down! read more

Just went to this place because my aunt needed a drug screen for her new job, & they wouldn't help her because she didn't speak English!!!!? The receptionist was super rude. read more

This was a great experience for a drug screening. I made my appointment on their website the day before. I showed up 5 or 10 minutes early and registered on my cell phone per the instructions I had been emailed. They took me back right away. The woman who helped me was very nice. My appointment was for 1030 am and I was pulling out of the parking lot at 1032 am. You can't beat that for great service. Just a thought that some of the negative reviews are because people don't make appointments ahead of time and walk in expecting to be seen before people who have. read more

I read the reviews and was slightly worried that I had to come here but the reviews were not accurate. As soon as I walk in the man behind the desk has me sign in. One by one he calls up people that were there before me and he gets further information. While he does this there is a lady calling names and collecting the urine samples. After about 4 more people walk in after me the guy at the front desk then gets up, puts on a lab coat and starts helping with collecting samples to move the crowd faster. Nothing horrible or great just a simple, put your stuff in a box, go pee up to this line, don't flush, wash your hands, sign these papers and you're out. I was there for about 30-40 minutes and I arrived there about 30 minutes after they had opened on a Saturday morning. read more

After reading reviews before showing up, I didn't have high expectations for this place. I showed up a few minutes before 1 on a Friday (when they come back from lunch) and there were only 2 people in front of me. Checked in, only had to sign a few papers, and was called back within 5 minutes. Bathrooms were a little run down but it's what I expected. Overall, good experience. I was in and out within 15 minutes. read more

If I could give this zero stars, I would. The front desk receptionist POSA is a rude person who hates her life. She was trying to explain policies to me but was doing it in the rudest tone possible. They're not understanding at all. The staff is loud and this place doesn't feel like a medical office at all. Very unprofessional and its a dump. They need to shut this location down. DO NOT COME HERE. read more

If I could give zero stars I would. They have one person working and over 20 people waiting which is about a 3hr wait I was told. I feel so bad for the employees having to deal with this. This is completely ridiculous for such a huge company to be team this way. I will definitely be giving my feedback to HireRight read more

After reading these reviews I was afraid to get my blood panel done, but I have to say nothing could be further from the truth. My experience was pleasant, efficient, and the staff was very courteous. I didn't have to wait at all. I read that the facility is a dump. Not true! It was very clean. The negative reviews were written over two years ago so maybe they revamped the place since then. read more

Worst place to go for an pre-employment urine / drug test! Staff was ridiculously slow! Only 7 people in front of me when I got there and was there almost 2 hours. read more

I pretty much knew what I was getting into having to come to this location for a urine test, especially after reading the reviews. They were as accurate as could be. I come in, sign in and sit down. No one was the front desk. I wait for 45 minutes with a room full of people before the front desk lady comes in and starts taking paperwork and ID's. I look at the clock and see it's 30 minutes before their lunch time which was described in a previous review that they start to hustle about that time. Gotta get their grub on. This company is the worst company for any type of tests because their employees just sit where you can't see them, but you can hear them just having a grand old time while we sit here waiting to be acknowledged and then when it's almost lunch time you decide to get the people in your waiting room out the door. All we have to do is PEE IN A CUP! It should NOT take me almost 2 hours to do so. I'm hungry too so I'm probably hangry, but this is no joke the truth about this ridiculous company. Prepare to be here for the rest of your day....life! Bring a book or make sure your phone is fully charged because you will be waiting for a LONG time. read more

Very very slow. Took over an hour to pee in a cup. The staff didn't start to hustle until it was lunch time. The slowest location I've ever had to visit. read more

Do not come to this place. If I could give this place no stars I would. One person working on their "Monday". No structure, no restroom to let you use while you wait two hours in their waiting room, temp in the front room is set to about 80. I don't know how this place is still open. Won't ever come here again. read more

My husband and i went in for him to get a drug test done and the lady at the front was being the biggest a-hole a person can be because we had our 2kids with us. I went outside to hang out with them while my husband got called my son needed to use the restroom and i asked the lady upfront if we could use the restroom and she stared at me hesitated and said we dont have a restroom! Umm excuse me but my husband is getting a urine drug test done and theres no restroom?!?!?! She was being a bitch because we had kids with us and she didnt want my son inside the facility. Dont recommend this place to anybody that has to take there kids with them the lady upfront was rude and ugly for being the front of the office! read more

I should have read FN's review before going here. She, or he, is right on. Also, I was asked for a credit card hold in case my insurance did not cover 100% of the lab work, something I have never been asked before in other Lab's. Then the lady at the front desk wanted me to sign a piece of paper agreeing to pay hundreds of dollars in lab work if the insurance did not. I asked if they were contracted by my insurance company (a major insurance carrier), and she said point blank that she did not know, which I found hard to believe, and that finding out was my responsibility (which is what I was trying to do by asking her). At that point I could not take the abuse anymore and I asked for all my information back and walked out the door. I will be asking my doctor to send me to a different lab, and if he can't, I guess I will be changing doctors. read more

I found the previous reviews of this location to be highly inaccurate. I thought this place was very clean and the staff to be helpful. Gregory was very funny and friendly. I didn't have any issues with this collection site. read more

it was horrible , the guy with glasses was really freaking rude ! never will go back wver i don't recommend coming to hi location ever ! he is the worst , plus they only had one person at the moment and alot of people impatiently waiting never again this was just horrible read more

I came on Saturday 05/19 at 11:52am for a urine drug test for a job I recently got hired for. I came in, and first off there was no one sitting in the reception area to greet the patients, but I signed in anyway and sat down and waited to be called. An hour passed by and at 12:49pm FINALLY someone came into the front desk area to call people's names, only to be told we have to wait around another hour/hour and a half. I asked politely how long it would take because I had to use the restroom really bad and the lady said "we don't have public restrooms sorry" so I said okay and figured well I have an hour to spare and there's a gas station across the street, might as well just go real quick since they didn't allow me to use the restroom. And when I tried to walk out another lady working there told me I couldn't leave because the law prohibited me to do so. And if I left my name would be crossed off the list and I'd have to sign back in when I came back. So I told them "well what do you guys want me to do because I really have to use the restroom?" and the lady sitting in the front told me "umm idk?" .. so I left anyway because I couldn't hold it anymore. I came back at 1:30 because that's when they came back from lunch. A man sitting behind me also had to use the restroom about 5 mins of me coming back and they allowed him to use the restroom. Like what?! Extremely rude and unprofessional staff ! read more

F U C K this place don't ever go. It's always busy you will wait 2 - 3 hours because there is one person working there trying to file and test everyone. Save yourself from sitting in the heat because there are 12 chairs and a line of 25 plus people read more