Whenever I have been to my Local Sonora Lab, I have had mostly good service but today my experience…read morewith a Customer Service Representative on the phone, has been exceptional. I wanted to query a Bill I had received. I became impatient (one of the pleasures of seniordom) and ended the call in anger. The Customer Service Rep called me back immediately and gently drew me out. She explained many things to me and resolved my issue with empathy and common sense! Her name is Andrea and I am most impressed with the Customer Care I received! Thank you so much!

I'm not sure if this place really is incompetent or if they are scamming people!…read more If you are getting anything other than routine blood work, stay clear of this place! I was having some tests done that are not your run of the mill tests. The story goes like this... I wait an hour past my appointment time (this should have been the first red flag). Once in the back, I notice it is taking the lab tech extra long to put my lab order in the computer. I ask if everything is ok, lab tech says "yea, having a little trouble with one of these tests, can't seem to find it" (second red flag). About a minute after I ask if everything is ok the lab tech leaves the room, comes back with another lady. They are both looking at computer, tech 1 say's I'm not sure which one to use (third red flag), 2nd tech say's I think it's that one (fourth red flag). The second tech leaves, not 2 seconds later a third tech comes in, and says that the second tech wants her to check and make sure it's the right code (fifth red flag). Finally, after an hour of waiting after my appointment and 20 minutes in the room trying to figure out what code is correct I finally get my blood drawn. Fast forward a week and half. I hadn't seen anything come through my Insurance via my portal (I have had issues with Sonora not billing my Insurance in the past), so I called Sonora, and low/behold the rep tells me "Oh, your claim is on hold pending a letter from your doctor saying that this test was needed", say what?! The rep then proceeds to tell me that the test that was put in the system is not FDA approved! My mind is blown!!! Now I know why it was taking so long for the lab tech, instead of informing me that she could not find the correct code for that test she decided to find a code that closely matched the test I was suppose to get. It's still too early to get a bill because they still have not billed my insurance. I am be proactive and letting people know. I am also filing a complaint with my insurance and the BBB. If needed I will escalate to the district attorney's office. I should not be on the hook for a lab test that is not FDA approved, I should have been informed, and given the option to opt out!

Nice place. Nice people. Was in and out in a timely manner. I was there for a voluntary test so I…read morehope they provide the same service for everyone .

They have signs on the door saying their closed and to go to another location, but they're actually…read moreopen. Extremely slow and only 1-2 people working at a time. I need a new lab company.

Having severe pain, unknown cause, even having to make an urgent late-night visit is bad. Upon…read moreshakily handing my credentials to the intake person--I was then given careful, skillful medical care. After some very fast urgent tests (thankfully ruling out the real bad ones), the thoughtful investigation began. The staff were notably skilled, and actually friendly:). Thank you to Nurse Donna, Dr. Lehnhof, Rosie, Kay, and Lisette. By the way, I am improving daily; thanking God that my husband chose your hospital that night. Tx:). Would recommend.

The bathrooms are disgusting. They supposedly had no clean room rooms for me to be able to lay in…read morewhile I am severely sick, but they had plenty of staff sitting around, not doing anything. I've been here for four hours with an upper respiratory infection asked for a bed. They couldn't provide one told them I was going outside to lay in the car. They decided to skip over me and ignore my roommate who told them also that I was in the car take other people back and just leave me. This place is a joke and whoever is running it obviously they do not care about their patients.

I was recommend to them for testing on Wednesday and to make a long story short, I got in a few…read moreminutes after 11am. Got my results back by email around 1220. A single person ran the office and it went FAST

Called, made appointment for As soon as I can get there. Great place, great guy that worked in…read morethere and I had my results in 30 minutes. I definitely recommend going there.

They were so quick and easy !! I had procrastinated getting my bloodwork done way too long because…read moreI didn't want to waste half of my day waiting in line in a packed lab that either didn't honor appointments or made the process more difficult, in general, in any way. This was BEST case scenario! They even called me beforehand with a few questions regarding the orders my Dermatologist sent over so they could get organized and be ready by the time I arrived. Unfortunately for these nice employees, their internal systems weren't functioning. I mean, that would cripple an entire restaurant for hours -- let alone a lab !! Nonetheless, I was in and out in literally 5 minutes, and they were so chill. Thank y'all for your support @ McClintock Labcorp.

Had an appointment which they confirmed and when I got there the door was locked and a sign on the…read moredoor said they were closed. If they knew it was closed, why did they allow the appointment to be made (on line) and even confirmed the appointment plus sent out text reminding me of the appointment.

Super fast, super affordable, let us pay extra to get results same day. Incredibly beneficial in…read morecreating terms for a home purchase.

From the owner: Since 1989, EMC Labs, Inc. (formerly Environmental Management Consultants, Inc.) has provided…read moreenvironmental analytical services to a wide variety of clients throughout North America, Central America, Japan, Guam as well as other locations. Our staff