One tech at 6 am!!!! There's many ppl here for blood work and there is ONE tech! There should be at…read moreleast 3 techs on first thing because ppl get their blood drawn early when fasting.

Recently Had To Go2the LAB. Very Welcoming Environment, Organized, Fresh Scenic View, Great Staff--…read moreVery Skilled In The Phlebotomist Arena ...Didn't Feel A Thing

If you need bloodwork done, at least the RN is professional. The rest of the staff is a shit show…read moreand you are better off breaking into a vet clinic and stitch yourself up like the 3rd Terminator movie's John Connor. I attempted to go here twice. The "desk person" had 8 people in the waiting room the first time I visited. The woman who I can only guess was educated by the public grade schools of Baltimore couldn't get a single name on the charts right. The names were John, Barbara and myself. These are common names in the English language. She couldn't read them off the charts!! Later, when I tried to explain that I have insurance, she said she ran it in the computer but she was told that I would have to pay out of pocket. I explained to her that is not possible. She said she would run it again. I sat back down. I watched her for 7 minutes where she didn't even touch the computer. She called me back to the desk addressing me as Robert, (my name is Justin.) I advised her that I watched her the whole time and she never even looked at her computer in the time much less typed on the keyboard. (I don't know if she can even type at this point.) I left without my blood work that day. Months later, I returned. A different "desk worker" took my forms. Again, these forms clearly show I have health insurance. Because she couldn't be bothered she wanted me to just pay cash. After the 4th time showing her paperwork, she growled and told me to "sign here." I get the test results back and they listed my testosterone well over 1400. ( I am a 50 year old male who naturally remains in the mid 200s without doctor's care, so this is scientifically impossible even with injections.) After 2 hours of trying to contact the lab folks in New Jersey, I was told "I'd just have to do the blood work again!!" The RN's seem ok, but these "no child left behind" desk workers are lazy and will try to get you to pay out of pocket rather than filing one piece of paper. I was able to redirect my doctor to Atlantic General. Health care sucks these days, but these "don't care/not my job" folks have no business in health care.

I don't usually write reviews, especially not for anything medical related, but I've had a chronic…read moreill illness for about 2 1/2 years and have had to get tons of bloodwork done. I've had some pretty bad experiences- but this morning was probably the most pleasant one I've ever had. The ladies at the front desk were super sweet, there was no weight. I went at 6:30 in the morning on a Wednesday. And the blonde woman who took care of me was so nice, very quick and she knew exactly what she was d. Found my vein instantly and the entire thing probably took a total of 10 minutes.

The best lab crew ever! Always so caring and accomodating. Very efficient and courteous. This is…read moredefinetely my lab or choice! And I have to go very often! They could use some more help though because this is a very busy office! Linda

Terrible service. Signed in and after 40 minutes had my daughter go to the window (it was for her)…read moreand the lady pretended she wasn't standing there all the while having a LOUD conversation everyone could hear in the lobby about her kids and vacations and such. I then walked up with the "Excuse me" and she just said "I'm with a client" and continued her convo. After another five minutes finally addressed me and took my daughter's info. Then waited another 15 minutes just to pee in a cup. Honestly this was crazy unprofessional.

AVOID!! This is a hospital affiliated urgent care. They charge ridiculous "new patient" fees,…read morewhich means I walked out of their building having incurred a $400 bill for a 20 minute earwax removal procedure. The "new patient" or facility fee was more than twice the cost of the actual procedure. And to add insult, the person who initially tried to treat me before the doctor didn't know how the procedure was done and I had to tell her what was needed. Incompetent and overpriced. I recommend going elsewhere.

Quality of care - insensitive and unprofessional experience- - in stead of rewriting prescription…read morefrom capsules to liquid form, nurse doctor spent more time explaining how to cut up capsules and mix with applesauce than rewrite prescription to liquid form severe tooth infection, compounded by tooth extraction scheduled in 3 months time. past stage 4 head and neck cancer patient, after effects unable to swallow solid foods. Bad experience with DOC's In / couldn't decide if Doctor was lazy or unintelligent and couldn't spend a few minutes on google converting pills to liquid dosage? Staff pleasant and professional

Dr. Claudia Arumala was an amazing upfront, patient and caring physician I was said to hear that…read moreshe was no longer there because she was my primary and I had to find someone else.

I recently wrote a negative review on my experience with Dr. Arumala which still stands, but today…read moreIn want to give kudos to the office manager Kim. She finally called me back and apologized for not getting back with me sooner because she was out of the office. Kim has always been able to solve my issues with staff in the past and I have no doubt that my feedback was heard. She took the time to listen to me and she genuinely cared. Not only did she resolve my issue, she also scheduled an another appointment with another Dr. in the facility. I will definitely give Chesapeake Health Care another chance just because of the way Kim handled the situation. She made me feel like everything was going to be ok, and that means everything to patients, especially when dealing with health issues. I also want to give a big thanks to Christie for calling to check on me after I posted the first review. It's because of the two of you that I will be returning. Thanks once again for all you do and keep up the good work! :)

Dr Liu was great when I saw her. It is the automation that…read moreis the problem. it is impossible to speak to a live person to schedule an appointment. In addition the website would not allow me to select a provider or a location to use the online system for appointments.

Dr.Dapper and Nurse Cheryl. absolutely were the best…read moreproviders I've ever had. this was my fourth baby I've had with chc all great providers previously, but these two professionals handled me at my very worst and most scared. my past three births I had an epidural an enough time to have them, not this birth. I came to the hospital 8 cm dilated and have extreme my painful contractions. dr Dapper assured me I was doing great calmed me and comforted me all while doing her job efficiently. She wasn't the slightest bit nervous, she told me the truth the whole time and talked me through getting prep of getting ready to get an epidural. I wanted one so bad. Well baby girl was in a rush to meet us, she was born within an hour of my arrival and I couldn't not get the epidural because I was actively pushing once the checked my cervix. I was so terrified I knew I was holding baby girl in and not pushing at all. I was screaming and crying probably traumatizing other patients. the fear running through my mind and the pain I was in I couldn't think and barely move. Dr dapper told me to do what I felt was right. so I did. In comes Nurse Cheryl to my rescue. She was talking to me calmly reassuring me I was doing great and there is nothing to be scared of. In between contractions she would squeeze my hips and wipe my face with a cool wet cloth. She made sure I was as comfortable as I could be in the situation. Cherly literally felt like and angel beside me helping me do what I thought I never could. God bless both Dr. dapper and Nurse Cheryl When I say they went above and beyond they did that. Honestly I wouldn't have been able to have bay girl if I didn't have these two by my side. I forgot to mention I came alone to the hospital as dad was with our other kids. I will forever be greatful for these two ladies !

Made an appointment arrived 15 mins early and 40mins later she takes another person who was before…read moreme that had a later appointment after me. She said he's been waiting. This place does not care about appointments. It literally took her 20 mins with each patient here today. Never again

phlebotomist was very quick and i barely even felt the needle. Could tell the phlebotomist was…read moredefinitely a professional.

Letter sent to Quest after my experience at their Dover facility on 8/2/2021:…read more I am a long-time Quest patient and have always touted my satisfactory experience, as compared to LabCorp. And I would like to take the time to report to you my experience at your Dover location today and why I'm never going back there ever. I arrived at approximately 8:25am and was 3rd-in-line at the entry kiosk (or whatever it's called) where patients type themselves in. No Quest employee was in the room. An elderly man was trying to enter his information and seemed hopelessly lost and confused, tho to his credit, he kept at it. After awhile, the lady in line directly behind him attempted to render assistance. She too became confused and a woman in the waiting room got up and assisted. She returned to her seat but then had to get back up and assist the woman as well. [Your data entry system is confusing. There needs to be a person from Quest there to assist.] I entered my info at ~8:40am and selected the earliest appointment option, 9:20am. I went out into my car to kill some time. At about 9:05am i returned. At about 9:10am another person was called whom the Video Display on the wall indicated had the same 9:20am appointment time as me. At 9:15am a man came in, entered his info and stood waiting. He was called back almost immediately. 9:20am came and went. I am the only person in the waiting room at this time. 9:25am. I am the only person in the waiting room at this time. 9:30am. I am the only person in the waiting room at this time. 9:35am. I am the only person in the waiting room at this time. At this point I am agitated and decide to stand at the entrance of the phlebotomist alcove to prevent them from ignoring me any longer, or another patient waltzing in and past me. At about 9:40am i am called back to Cubicle #2. To my misery, it's Wait-Some-More! The phlebotomist who directed me became engaged in a clerical help session with the phlebotomist in Cubicle #1. After almost 10 minutes of listening to this back-and-forth, I could no longer contain myself and called out, saying something like "How 'bout you take care of me and then go back to your clerical work because I GOTTA GO!" They acted like they didn't hear me, continuing, but for less than a minute. My phlebotomist was then abrupt with me but did her job. I will never go back. Ever. Nothing at LabCorp was ever as bad as this experience.

I should have known better than to think the woman working at Quest would have the courtesy to let…read moreme know that, even though I had waited 45 minutes, scheduled appointments will always take precedence. It makes sense, but I actually thought it was mostly walk-ins. It's funny, also, how long these scheduled appointments took! Lots of chatting going on. I say I should have known better based on a previous experience. I arrived after work and was there about 20 minutes before closing. Wow was she ever agitated with me! Luckily she got me taken care of in about 5 minutes. I was grateful she told me about all the paperwork she still had to do after I left. I SO enjoy having an illness and hearing all about the trials and tribulations and how very much I am inconveniencing the phlebotomist. A real class act this employee is! (Said with utmost sarcasm!). What a difference a kind word would have made in my day. Happily, the hospital doing the rest of my testing today can also perform the blood test. I will never go to Quest again.

Beebe no longer accepts appts for tests blood work X-ray etc. walk in only. Twice I went -…read morewaiting room had ppl coughing their heads off no masks no respect. Wait time is LONG. You don't want to sit there and be exposed to everyone sickness Staff wear masks but nearly no one in waiting area wears a mask!! One person was sneezing blowing nose and leaving snot filled tissues on the chair next !!! I am stuck with this provider now using welfare clinic approaches to healthcare!!!! Ugh beware !!!

Had a bone density test done in Millville office by Denise. Appt was easy to schedule, no wait…read more Timely and professional.