I had a routine surgical procedure but I was still very nervous abt it. All the surgery staff came…read moreand spoke to me about their task and what to expect. Everything went smoothly and staff were attentive afterwards but didn't rush me out the door either. I've never had a problem with reception staff for any other test or procedure I have had at the hospital..

Friendly but incompetent staff. Discriminatory practices resulting in terrible care quality in ER…read morevisits. Billing errors galore even with explicit and detailed billing information and process advisory. Complaints made to patient advocate and took weeks to follow up with a brief phone call on a Friday evening as they were leaving office. Was told patient advocate would call me back on Monday due to calling at end of shift... never received that call.

Health care , while some Doctors are still great , recently the support is confused and service and…read morewaiting times specifically are awful ! I can't believe a medical facility has been destroyed as far as staffing and the ability to see patients in a timely matter ! Managed healthcare is really terrible ! People deciding on cost savings bottom lines over customer service is terrible and is what Russia , North Korea , China and Iran have.

With all the commercials that have been on TV lately calling doctors at Tidal Health stars,…read morealthough that might be true with some I strongly disagree. back in April my partner was diagnosed with GERD her doctor said her heart was good, over the weekend pain went away on Monday it was back, took her to the emergency room where she was admitted for a cath test the following morning, a stent was put in and she was doing fine she was healing with no issues even the nurses were saying all was coming along just fine, around midnight I got a call saying she went into cardiac arrest and could not be revived. Im sorry but someone does not die from having a stent inserted, nurse told me these things happen with heart patients sorry I don't by that, I cant help but feel the hospital did something wrong. And to add insult to injury the doctor spelt her name wrong on the Death Certificate and would not correct it they put her real name as AKA.

The absolute worst wait time of my entire life. I got there at 2:30 with a head injury and a pretty…read morebad headache. I went to wait and never got called and at 5PM I left. Staff was not helpful would never come back here.

I love their Redi Scripts pharmacy! So friendly and helpful. Picked up a prescription that needed…read moreto be kept refrigerated, they gave me an ice pack to it cool on a rather warm winter day. Made my day easier.

Went in Friday, March 31st having severe chest and arm pain. Everything was ultimately fine, but…read morethe treatment I received was exceptional. Megan the night shift nurse and Dave the tech, as well as the X ray tech and doctor were awesome! I hope you never have to go, but if you must, I can tell you that the staff will turn a temporary painful situation into a pretty positive experience. Thank you to all!

Over billed. On vacation. Needed a script for a couple common pills to get by…read more Hospital charged for the highest level of ER care. We received a bill for Almost 8,000.00 for the 15 min visit where we did not use a room or see a Dr. We sat in a chair. Signed some forms and a nurse or tech handed us the script. $7900.00, but minute clinic wouldn't help, our insurance wouldn't help and local pharmacy wouldn't, so at least they helped. The co-pays after deductibles had been paid for, were hundreds of dollars for a couple pills when the normal cost is $9 for 90 days.

MedStar St. Mary's might not be the biggest or fanciest hospital. The building is small, the ER…read morewaiting room is small, limited rooms and limited resources. However, the difference in the way I was treated there vs. another local "Southern Maryland" hospital was quite enormous. I arrived there unable to walk due to significant difficulties with one of my legs. When I pulled up, a security officer immediately came out with a wheelchair to assist me and wheeled me checked in and to triage. The triage nurse was efficient gathering my information quickly and trying to get my IV set up ASAP. They actually have a veinfinder machine! Then I was moved me to a bed (in the hallway) where treatment began immediately. The doctor also came out to greet me. I never got into a room and was in a bed in the hallway the whole time, which apparently is a thing here due to limited space in the ER. However this did not stop the doctors and nurses from moving quickly to help me. Normally I go to larger hospitals in the DMV hoping for better technology and resources to assess and solve the issue. But I don't regret coming here, because I was treated like a person. My nurse Danielle took such good care of me. My hope for this hospital is that St. Mary's MedStar will receive funding for a newer, larger facility and some updated tools to help serve more patients. Thank you MedStar St. Mary's

1sr door said i wokd need to stay for 2-3 days then on the third day I had another doctor say oh…read moreyou need to stay for 4-5 days. When I explained this to the nurses, they said you can leave at your own recommendation. They came out and said oh maybe youu soon amd.

I applied for a job offer and they denied it because I am Latina, the LACK of diversity in the…read morecompany is noticeable from the moment you enter through that door, BAD place to apply for work, RACISTS

I wish I could give them negative 5 stars it started from the paramedics treated me so bad I was…read moretrying to explain to them the best way I possibly could what was going on with me on top of that I was having a full blown panic attack one paramedic smacked his teeth and said just breathe with an attitude, they got me outside in the cold I'm shaking soooooo bad pointing at the blanket they did not put it on me they made me ride like that to the hospital I'm shaking so bad and couldn't control my breathing the one paramedic asked the other for some pill to shove down my mouth at this point I became beyond terrified because I didn't know what they were trying to do, they treated my situation like it was no emergency they drove soooo slow and took the longest way to get to the hospital. Got to the hospital the the Dr asked the paramedics what's wrong they told him just anxiety (that was not the reason they just wanted to get rid of me) Dr Patrick looked at me and said why are you in the emergency room for some anxiety with an attitude, mind you I'm still on this stretcher trying breathe normal and in pain so I couldn't get my words out so Dr Patrick asked me out loud in front of everyone You still smoke weed? I mean so loud other people heard him in there room like why are you reading things off my chart to everyone isn't that a hippa violation Dr Brennan Patrick Ellis? I will be taking legal action for this matter

I had a fantastic experience after I was injured. Everyone from Registration, tech (Brandy was…read morewonderful! I am a very difficult stick, and she made it look effortless!) my nurse ( Cassie was very professional and efficient) and the doctor was great! Thank you!