This location is really hit or miss. I have sometimes gotten in quickly and had a good needle poke;…read moreother times, I have waited well past my appointment time and had a Nurse Ratchet experience where I come away bruised. It's the closest to my home, but I will drive farther on the future for a hopefully better experience.

Horrible! Went there for a blood draw and the woman who did it was so cold and rude. Also, it…read morereally hurt and stung when she drew the blood. I will NOT return there. I went to Rex after that for my next blood draw and I couldn't feel a thing. It was SOOO much better!

I made the mistake of going to Quest Diagnostics at Walmart across the street first for my…read morepre-employment UDS. I got there early enough, but I just couldn't "go". No matter how much water I drank, it just wouldn't happen. So, they told me they were going to be closing soon & that I could go across the street to do it at Any Lab Test Now. I drove on over & there were 3 people ahead of me and only one employee, but he was very efficient. I should've gone there at first because the experience was just better. I could "go", but days later I was told by the employer that my urine was too diluted because of all the water I was drinking at Quest, and I had to do it again. I went straight back to the place & was in and out in no time. I highly recommend this location.

The staff was kind, efficient, and encouraging to our son. Thank you for making it so easy to do…read morebloodwork!

Shaneall drew my blood for thyroid panel. Not even a little pinch. Waited less than 5 minutes. My…read morenew place to go. I had an appointment but it's not necessary.

The location was a little hard to find, but once I arrived the service was excellent. Shaneall was…read morefriendly, efficient, and professional. I explained that my doctor's office was unable to draw my blood after expressing difficulties finding veins and that I was used to this issue. I also expressed that I was a bit nervous, but the tech was quick getting the needle in and drawing all the required blood. I barely felt the needle and it was over before I knew it; the entire process was completed before my scheduled appointment time even started. It's easy to tell this tech has a lot of experience, thank you for hiring quality people!

Recently I had to have testing completed for my daughter and I. We drove to the Free PNC Arena…read moreDrive Thru testing site after registering online. The online registration is easy and there is no appointment necessary. Rick greeted us at the front and provided the test kits. We then sat in the line until provided the test tube and label. We swabbed ourselves and were done in less than 5 minutes. Very organized and simple. We had to return today after receiving inconclusive test results for my daughter. Rick took time to do a tutorial with my daughter that would avoid any inconclusive results. He took his time to walk us through how to swab for accuracy. This was very kind and helpful to us. Thank You Rick.

I went with my friend, as company, to get her COVID-19 test completed at the chapel hills mall…read morelocation. A young lady by the name of Jenny or Jennifer was working there . I was quite appalled as to how incredibly rude she was to my friend, who had an abundance of questions . She had never received a test prior to this. we were out to do some shopping and she needed to get her test done, for a pending flight to visit her ill brother . this young lady had a very poor attitude my friend had heard bad things about being tested and was nerve racked. I had assured her that it would be OK as I myself have been tested before through your testing site in fountain. it makes me very upset that when people are scared and have to have this done in order to fly, that your staff treats individuals poorly. this should not be the case.I hope that there is training for the people you use to staff your testing facilities in order to provide better care to the communities, especially with us older folk, who are very frightened with what is going on in the world around us. Perhaps she was having a bad day, but nonetheless, this does nor excuse her behavior . I will find out what other places are available in order to avoid such issues in the future. She has since received results, but I would have rather paid for her to go elsewhere, in order to have avoided how she was treated. Please train your employees on how to treat the clients with better car side manner. julia evette Garcia romero

First of all when I entered the office it was clean and everything was in order, Ms Shae had such a…read morebeautiful smile and the vibe made me feel very welcoming, she taught me through the process. She is over all patience and caring, PR Lab is where I'm going for all of my lab work Thanks again Ms Shae.

From the owner: Mobile concierge blood collection read more

The UNC Rex Hospital Lab of Wakefield is located across from the UNC Rex Urgent Care but the…read morebuilding is all connected so you can still get there if you are coming from the back entrance or the second or third floors, just take the hallway from the elevators and walk down the hallway. The staff is friendly here and when you check in they will pull up your doctor's orders and get your insurance all set up to pay for the labs. The only issue is this is billed as a hospital charge rather than a labs charge so that means a bigger expense with my insurance. Your plan might not bill you differently. There are a few chars in the waiting area and in the back there are 4-5 chairs where they will take your blood. All your information is verified again before they start. My veins are difficult but I have had good experiences here with the phlebotomists finding a good vein to use. So that is why I don't get too bothered when I am sent to this lab even though it costs a little more.

the standard of care here is extraordinary. I'm a hard stick so i drive all the way to north…read moreRaleigh because their techs are so gracious. until today. i had repeat labs today by a tech named Precious M. she made me wait 18 minutes in her chair and then told me everything that I did wrong so she had to look up coding because my sheet was wrong. i said it's the same sheet i brought 2 weeks ago. I was made to feel like a child. I finally said "you seem agitated is there a problem?" "No problem" she drew my blood and I said "thank you again have a great day" "yeah". This woman is rude and unprofessional. use this lab ask for every tech but Precious M they are all wonderful.

I had an appoitment for 11 AM this morning for getting my fingerprints scanned only for a…read morebackground check for a new position at work. I arrived and checked in 15 minuets early. After waiting for 20 minutes, the tech called me up to check my ID, and only THEN informed me that the fingerprint machine is not working. It's BROKEN. They told me to call the company that made the appointment and let them know as they had no way to communicate with that company. That's a LOAD OF CRAP! When I called the company, they were shocked that they hadn't heard from LabCorp, since it's LabCorp's responsibility to report any issues with equipment. I ended up having to travel to another company's lab a few miles away to have my scan done. What a complete WASTE OF TIME! Don't bother with this location.

I walked in without making an appointment to a waiting room filled with people and only waited…read more20-30 minutes to be seen for a prescreen drug test/fingerprints. I ended up not having the correct information and was confused about what I needed, but the front office staff was very nice and patient with me. The whole process was really efficient and I was really impressed by how professional the staff was, but ultimately their empathy with my situation was what won me over. I've been through this process before and I've never been better taken care of by an office like this. I'm glad this is the office I decided to come to to take care of my prescreening!

While I no longer rec. Rex Hospital Urgent Cares I am a big fan of their outpatient labs . Recently…read morethey have increased their hours so that if you are ill on the weekend your Family Doctor can order labs on Saturday AND SUNDAY !! Likewise if you need to have a lab order already in the system completed, you can go on the weekend when they are not very busy and crowded, thus lessening your exposure during the Pandemic . NOTE: Currently the Rex Hosp. Outpatient Lab closes at 1 P.M. Sat. and Sunday. M-F the Hospital site Outpatient Lab closes at 6 PM It's Cary Outpatient Lab closes at 5 M-F and is NOT open Sat -Sun. This is a really big deal . Before if you needed lab work on the weekend your Family Doc. had to send you to an Urgent Care with the related increase in expense . The majority of the lab staff are pleasant and good at what they do Rex has made some unfortunate decisions regarding throat and nasal cultures that may require a visit to Labcorp instead, but for the most part I highly rec Rex Outpatient labs . Further praise :Rex Hospital Labs do an an excellent job at turn around times on labwork and the results are often available much more quickly than from its competitors