Recently I had to have testing completed for my daughter and I. We drove to the Free PNC Arena…read moreDrive Thru testing site after registering online. The online registration is easy and there is no appointment necessary. Rick greeted us at the front and provided the test kits. We then sat in the line until provided the test tube and label. We swabbed ourselves and were done in less than 5 minutes. Very organized and simple. We had to return today after receiving inconclusive test results for my daughter. Rick took time to do a tutorial with my daughter that would avoid any inconclusive results. He took his time to walk us through how to swab for accuracy. This was very kind and helpful to us. Thank You Rick.

I went with my friend, as company, to get her COVID-19 test completed at the chapel hills mall…read morelocation. A young lady by the name of Jenny or Jennifer was working there . I was quite appalled as to how incredibly rude she was to my friend, who had an abundance of questions . She had never received a test prior to this. we were out to do some shopping and she needed to get her test done, for a pending flight to visit her ill brother . this young lady had a very poor attitude my friend had heard bad things about being tested and was nerve racked. I had assured her that it would be OK as I myself have been tested before through your testing site in fountain. it makes me very upset that when people are scared and have to have this done in order to fly, that your staff treats individuals poorly. this should not be the case.I hope that there is training for the people you use to staff your testing facilities in order to provide better care to the communities, especially with us older folk, who are very frightened with what is going on in the world around us. Perhaps she was having a bad day, but nonetheless, this does nor excuse her behavior . I will find out what other places are available in order to avoid such issues in the future. She has since received results, but I would have rather paid for her to go elsewhere, in order to have avoided how she was treated. Please train your employees on how to treat the clients with better car side manner. julia evette Garcia romero

I had an appoitment for 11 AM this morning for getting my fingerprints scanned only for a…read morebackground check for a new position at work. I arrived and checked in 15 minuets early. After waiting for 20 minutes, the tech called me up to check my ID, and only THEN informed me that the fingerprint machine is not working. It's BROKEN. They told me to call the company that made the appointment and let them know as they had no way to communicate with that company. That's a LOAD OF CRAP! When I called the company, they were shocked that they hadn't heard from LabCorp, since it's LabCorp's responsibility to report any issues with equipment. I ended up having to travel to another company's lab a few miles away to have my scan done. What a complete WASTE OF TIME! Don't bother with this location.

I walked in without making an appointment to a waiting room filled with people and only waited…read more20-30 minutes to be seen for a prescreen drug test/fingerprints. I ended up not having the correct information and was confused about what I needed, but the front office staff was very nice and patient with me. The whole process was really efficient and I was really impressed by how professional the staff was, but ultimately their empathy with my situation was what won me over. I've been through this process before and I've never been better taken care of by an office like this. I'm glad this is the office I decided to come to to take care of my prescreening!

Zero stars! Don't say yore open at 5, I get there at 4:45 and your doors are locked. I'll never get…read morethat time back driving here. DO NOT visit this location because their hours of operation are inconsistent. Save yourself some time and go somewhere else.

Staff was extremely nice! Got everyone that was there in very quickly (about 15min wait) even…read morethough the kiosk said an hour-3hr wait. They only do drug screens at certain times so make sure to call and check or make an appointment.

Went there without an appointment to take a pre-employment drug screening around 10 am. Checked in…read moreat the kiosk & it told me I'd have over a 4 hour wait. That freaked me out because I had to "go". Their office only had about 2 people waiting in the lobby. So, I was excited when she called me to the desk about 5 minutes after I checked in to tell me she'd be with me in a few minutes. She called me to the back, had me lock my personal items up and keep the key, and sent me to handle my business within a 3 minute deadline. That wasn't an issue for me & I was back to her in no time. I signed my documents and was out of there within 15 minutes of me checking in. That was a win for me! I would go back if ever needed. I didn't have a bad experience at all.

Friendly even when understaffed & overbooked. Tough job, but they always try their best.read more

This location is really hit or miss. I have sometimes gotten in quickly and had a good needle poke;…read moreother times, I have waited well past my appointment time and had a Nurse Ratchet experience where I come away bruised. It's the closest to my home, but I will drive farther on the future for a hopefully better experience.

Horrible! Went there for a blood draw and the woman who did it was so cold and rude. Also, it…read morereally hurt and stung when she drew the blood. I will NOT return there. I went to Rex after that for my next blood draw and I couldn't feel a thing. It was SOOO much better!

I hate getting blood drawn, and I told my nurse that I was nervous when I got there. She was SUPER…read moresweet and kept talking me through it. I can't remember her name but she was younger and short! It was surprisingly encouraging to hear that I was doing great and that I was almost done. I have gotten my blood drawn like 3 times before this and I always bruise afterwards. My nurse was so gentle that I haven't bruised, and I couldn't even feel that I had a needle in there earlier today. Highly recommend.

Took multiple days to try to schedule an appointment to take tests. Got there on the day of my…read moreappointment to find out all appointments had been canceled because apparently the people working the office didn't know how to use the internet. So the one woman who was essentially a Jabba the Hut stand in told me I needed to leave. When I asked her about my appointment she said it wasn't her problem. When I asked why I wasn't informed that my appointment was canceled, she told me "it's not my job to contact people." And yet, if I had to cancel my appointment I still would have been charged. But according to an employee, it's not her job to tell people their appointments have been canceled. Furthermore, it's 2026. Are you going to tell me that they were unable to get an IT guy out there to help?! I ended up having to go do another location and when I told the people working there about jabba the huts attitude, they were flabbergasted and suggested that I contact the better Business bureau which I fully intend on doing

First of all when I entered the office it was clean and everything was in order, Ms Shae had such a…read morebeautiful smile and the vibe made me feel very welcoming, she taught me through the process. She is over all patience and caring, PR Lab is where I'm going for all of my lab work Thanks again Ms Shae.

From the owner: Mobile concierge blood collection read more