I was impressed with Quest in Shade. I made an appointment for a time that was convenient for me…read more Upon getting to the facility, I checked in on the screen they had and was told I'd be called shortly. There was also a person assisting those who struggle with technology. I was seen at the exact time of my appointment. The lady drawing blood was very friendly and professional. In all I was in and out in less than 10 minutes. I was impressed.

I recently moved to the area and had a bad experience at another Quest nearby, so I was a little…read morenervous coming here. I shared that with this team, and they really took their time with me, making sure I felt comfortable before drawing blood. They did a thorough evaluation first, which gave me confidence in their skill compared to my last visit. The process itself was very quick, which I appreciated. I did experience some slight bruising afterward, but since I get bloodwork done often, that's pretty typical. What stood out most was how friendly and professional they were. I recommend making an afternoon or evening appointment when it's less busy if you want extra time to ask questions or share concerns. One note: I noticed in the past that my insurance was billed incorrectly, but this time it was done right. Overall, I'll definitely be returning to this location for my future bloodwork.

Absolutely wonderful hospital. I was looking at some of the reviews of this hospital and I'm…read morecompletely shocked at some of the ratings. I'll start by saying they have valet parking when you come to this hospital for regular visit or for ER visit I had to go to the ER Thought I was having a heart attack or stroke. They got me immediately back ran a ton of test for two days kept me for observation overnight. It was a complete team approach and I was very very very impressed. The other time that I was at this hospital was recently when my friends daughter gave birth. The entire process the entire team did a fantastic job. Communication was amazing. Their procedures and policies were very modern and up-to-date. After the birth and in the room, the baby never left the room or the mother side or should I say site they had a lot of educational resources and made sure that the Mom understood many things about being a mother what to do in the early days, taking care of a baby. There was a lot of education a lot of communication and a real desire to help the mom take care of the baby the way, the mom wanted to have things done. They were very respectful and very attentive. I could go on and on and on, but after having experience in other hospitals, I can't say this is absolutely the best hospital I've ever been in a reserved service from.

I just sat in the waiting room of the Sarasota memorial emergency room, I'm in some of the most…read moreunbearable pain I've ever been in my life. I told the doctors that too, I watched multiple people who came in after me get called back to a room before me. I asked the front desk lady multiple times when they would have a room ready and telling her I was in severe pain. She told me they were cleaning a bed right now, I proceeded to wait another 30 minutes, for a total of almost 2 hours, I decided to go to a different emergency room because clearly they don't have time for me. If you have a real emergency please please please do not make the same mistake I did, and go somewhere else!

South Pasadena Office experience…read more The phlebotomist was professional and efficient. The intake person at the front desk was less then that. He was unwelcoming and curt in his response(s) to every patient who was being registered. The ordering Physician did not get lab results for 10 days after the blood was drawn. As of this date, 2/7/24 the urinalysis results have not been sent. Unfortunate experience BIG time I will never return

This place is awful! Stay away. They tech was awful, I told her not to acces a bad vein. She did it…read moreanyway damaged nerve in my arm that still hurts 4 months later. Then then billed my insurance wrong and have been harssing me for payment instead of rebilling my insurance correctly. Stay away they need to she shut down!

Best Lab test in town! Fast, reasonable, and excellent customer service. Winter is a gem- kind and…read morepersonable! Luis too. Thank you for the friendly services.

Holly was professional, kind to talk to, and, the office was clean and neat. I would recommend this…read morelocation.

Do not use quest labs I have paid for my appointment for two months now I still haven't been able…read moreto get an appointment. They have no customer service!! phone automation system that they have literally hangs up you!!! do not use this lab. Do not use this lab.

I would not send my worst enemy to Quest Diagnostic in Sarasota…read more Most of the people working there were extremely rude. Only go if you want to sit all day and not get treatment, talked to like a dog, and surround yourself with a bunch of very upset people all while starving because you sat there for over 6hours. You can get better care in a third world country.

This location is a Quest, not Labcorp. No one has updated the Yelp Page or added one for Quest…read more That said, you are here looking for insite into how they are as a business. All in all they are fine. The phlebotomist was delightfu; Kind with a soft touch. The labs turn around time was 2 days faster then I expected. What I didn't care for, lack of personnel in front and the check is 100% automated. You have questions, sucks to be you. Want to schedule something. Sucks to be you. There was also no hand sanitizer, at least that I saw. You gonna make me touch stuff that sick people might have touched, help me stay healthy.

They would have gotten 5 stars but the lady at the front was cold to me. Even the other patrons…read moresaid the same thing. It's nice to be greeted with a friendly face when you have to get blood drawn. Ick. Check in was both smooth and scary at the same time. Scanner worked well but it scanned my license and insurance card. Let's hope they observe HIPAA. The phlebotomist was very sweet. She did a good job considering she was drawing from my hand. She was very chatty, which I like be to distracted from the insertion of the needle. Lol

my wife who has Cerebral Spinal fluid leak had a specimen sent there just over 2 weeks ago. we had…read morestill not gotten results back and we're informed this morning they had lost it. When I called and talked to the supervisor (Harold) he sad they did not actually loose it yet they told her doctor they had. So the lying, incompetence and stupidity are running rampant. Lets hope your life and lifestyle are not at risk as my wife's now is as she can't have surgery until this is completed and has been on bed rest for a month and now who knows when they will get this done. Being a veteran with 22 years service this is unacceptable.

I have always had exceptional caring attendants and technicians at the SMH outpatient Lab!!! I can…read morebe a very difficult patient due to my veins being very small, each time they have been patient and very careful. Very clean and neat waiting room and blood draw rooms. Always prompt at getting the results to my ordering doctor in a timely manner. The registration associates are pleasant and very professional. Thank you!!!!

You are in, diagnosed and home in 1 1/2 hrs. Promise. The…read moreMD's are fantastic!! They will do anything to help you

Exceptionally friendly staff - addressed my health issues promptly Could not have expected a…read morebetter outcome I would highly recommend them John Overton

Such a well run and easy experience! Staff was pleasant and knowledgeable. Preparation is the key…read moreto success...make the appt online, arrive on time, and you're golden!

I was surprised when I arrived at the the lab at 6:50am and the waiting room was full with about 20…read morepeople. I checked in at the self service kiosk, which was quick and easy. My appointment was at 6:50 and that's when I arrived. I was worried that I was going to have a long wait after seeing the full waiting room. My name was called within a minute or two of sitting down. The technician was quick and efficient. I was on my way back home within 15 minutes of arriving. I definitely recommend you make an appointment and you'll get great quick service.

This place is absolute trash. I was referred to them by my urologist for a surgery I need. When I…read moreshowed up to my 1:00 appointment the door was locked. Fifteen minutes later they showed up with their doggy bags from lunch in hand. I asked the receptionist how much the visit was going to cost because I was paying out of pocket. She said she didn't know. When I left I was ready to pay but she told me they don't charge for a consultation. Four months later I got a bill for $1347. I called the billing department which is actually just a foreign call center. This is a huge red flag to me. The 2nd red flag is that option 1 from the automated message at the billing department says "If you are a lawyer press 2" which tells me that lawyers are calling them so often they have a special option for them. For a whole week, I was stressed about this $1347 bill and no one returned my calls from the Dr.'s office. When I finally got through to them they told me someone had contacted me "I have the email right here that says so." Well, they don't exactly have a stellar track record for passing on accurate information. No one ever contacted me. The bottom line is this place is a clown show. I wouldn't trust them to pull a hangnail from my finger let alone do surgery on me.