I went with a friend to purchase her new 2025 Jeep Wrangler and worked directly with Jay. The sales process was quick, but everything after that has been a frustrating mess. The vehicle was delivered with only one key, and getting this resolved has been unnecessarily difficult. Jay has been unresponsive at times and, when he does respond, it's been delays, excuses, or being given the runaround. What should have been a simple fix has turned into an ongoing issue that we've had to keep chasing. Once the deal was done, the level of service completely dropped off. There's been little to no accountability or urgency to fix a problem that was caused by the dealership. I would not recommend working with Jay based on this experience. read more

I drove over 2 hours to purchase my brand new 2025 Jeep Wrangler, and unfortunately the experience after the sale has been extremely disappointing. My salesperson, Jay, delivered the vehicle with only one key instead of two. Since then, I've had to repeatedly follow up just to get the replacement key and programming handled. The lack of communication, urgency, and accountability has been frustrating--especially since this issue was caused by the dealership. What should have been a simple fix has turned into an ongoing inconvenience, and I'm done chasing for a resolution. I expected a much higher level of customer service and professionalism, particularly after traveling such a long distance to purchase from this dealership. read more

High-pressure tactics, hidden fees (like "dealer prep" or "market adjustments"), refusal to provide an "out-the-door" price or vehicle history report (Carfax), focusing only on monthly payments instead of total cost, and inconsistent pricing or terms, all indicating a lack of transparency and potential attempts to upsell or mislead you. DEAL IS "AS IS" THEY WILL NOT EVEN OPEN THE HOOD BECAUSE THE ENGINE BAY IS ALL DIRTY, SO......OPEN THE HOOD FIrST !!! read more

While my salesman was polite and friendly the rest of the experience was a nightmare. Have had my certified pre owned Yukon for 2 weeks and found out that the radiator is shot, also oil leak from broken seal, power steering leak. The car lot basically told me go duck myself. They won't do anything for me. It's going to cost me thousands to fix. Very disappointed in this car lot read more

Boy oh boy, where do I begin. I will be making a YouTube video, TikTok instagram etc. very soon about this dealership. Found a beautiful 2022 dodge ram 3500 I was interested in buying. Spoke to Chad the first time and they were not interested in my 2015 c7 z06 3LZ. Whatever, right? Wrong. The other sales manager wants my car. We talk over the phone, we talk about prices, and we slowly agree on a number. I live about 2 hours away, so this was a hefty drive but it's worth it. I told them my front tires were below 50 percent, and that was all. Well, we show up and they inspect my vehicle and low and behold there is a crack in my windshield. It happened while I was driving there, and I agreed to pay half to fix it. It's the tiniest crack ever, but they said they don't do that, they have to certify and get everything in working order by law (remember the law part.) Once the truck rolls around, it's a complete mess. On the phone, the truck was in perfect condition besides a bad carfax. Well, they 100% lied. The tailgate still didn't work, the front grill was completely broke, the interior was falling apart, and last but not least, a cracked windshield. They told me they inspected the truck, and that this must've happened on their lot. After looking at the truck, it was 100% not inspected correctly.. so did they break the law? Anyways, we go back inside and I say scratch my back I scratch yours, and the GSM was more than happy to try that. What does the GM say? F you, not only will I not agree to the price you and the gsm agreed too, but im pulling 1000 dollars from your trade. So now I'm oweing wayyy more then what I had. I looked at all the other reviews and the 1 stars are definitely real, the 5 stars looked to be paid reviews.. not sure but will dig deeper. I recommend everyone search up on YouTube Delivrd, he helps a lot with cases like these and you can learn a thing or 2. I won't say my social media but you will definitely see it when I post it. Other than that, I do not recommend buying from here, the more people call a representative of ram the more they will call into question this place. read more

LaBelle Dodge Chrysler Jeep Ram - False advertisement. - Car Dealers Near Me - LaBelle, Florida

Thank You for the great Jeep Service and friendly staff! I did not believe the online price but much to my surprise it was the price as advertised online. I am happy with the speed I was able to get in and out of the dealership with my new vehicle. read more

LaBelle Dodge Chrysler Jeep Ram - Car Dealers Near Me - LaBelle, Florida

Buyer beware bait and switch found truck on my way to pick it up they called and said wire transfer came through and it was sold but they had other trucks 2 days later same truck same vin back on line for 1500 more then inquired about another truck listed for 2500 final price out the door was 7500 they added 5000 in fees found 3 truck on line that was listed for 1792 when I called they said corporate put the wrong price should have been 17.992 yet they still left the ad up days later beware they have many car dealers stay away from any dealer under platters corporation one more thing they offer free delivery on the website what the website doesn't say is that is for vehicles with warranty only all around bad experience very Stressful I have contacted BBB and will be contacted the state's attorney on this company's decentfil business practices read more

Buyer Beware - Labelle Dodge and Ford If you're thinking about buying a car from Labelle Dodge and Ford, think twice. I purchased a vehicle from them, and within a month, the engine completely failed. No support, no accountability -- just a big, expensive problem left on my hands. This place takes advantage of the hardworking people in Labelle. Don't fall for the same scam. Do your research and take your business somewhere that stands behind what they sell. read more

False advertising. The manager would not honor Internet price. Manager said the price online was an error and refused to remove add ons for LoJack and paint protection price. read more

Stay away from this criminal organization. I wouldn't take another car from these clowns if they gave it to me. We purchased a car on a Thursday nite. On Saturday morning it wouldn't start. They wanted me to tow it in (50 miles) at my expense to fix it. We opted for canceling our down payment check and taking it to Galeana to repair. They told us the car had been under water. Everything was rusted underneath. The electronics were cooked. The car hadn't been serviced in over 6 months. Galeana got it repaired and we paid off the loan for the car minus our down payment . We negotated for a partial down payment. Once everything was sorted out...Galeana bought the car from us. These jackasses usually win these battles because they hide behind the AS IS tag. Don't fall for that one. read more

Tried to buy a car from Plattners, scammers. Would no recommend to my worst enemy. I walked in with full approval with my own financing, and a trade-in vehicle. Salesman basically told me "our service department and sales aren't doing too well, so we REQUIRE a $3,900 service package". Not a good thing to tell a potential customer that was willing to work with them. In addition, they list their SUVs in the low $20,000 range. DO NOT LET THAT FOOL YOU! A car I was interested in was listed for $22,000, out the door pricing was $36,790!!!!! That is deceitful, misleading, and extremely frustrating as I called in beforehand, told them I was an hour away, and I didn't want my time wasted. Only was in the office for 20 minutes, saw the ridiculous out the door price and told the salesman to shove it. read more

This dealership is the absolute worst I've ever experienced in any industry in my entire life. The owner is unresponsive and brutal. Very long story short... I bought a new car from them and they delivered it with massive gouges in the front of the car that they attempted to hide from me by, using a yellowish group. They acknowledge they did it, but have been unapologetic, unresponsive, etc. The owner will not call me back and talk to me one on one. If he had done that in the beginning, I'm sure we could've made some kind of arrangement, but he has avoided me completely. I have every intention of walking away from this deal no matter what it takes and if they try to let me there will be a lawsuit and worse. Stay away from this guy. His own employees say that he's unfair and unscrupulous. I'm going to buy the same car... A Jeep Wrangler from another dealer near him. They say they can't even deal with that guy because he's so bad. Stay away! read more

Found a Jeep Gladiator online at this dealership. The original MSRP was $53958 but advertised at $44953. Drove 3 hours to look at and buy the Jeep. Go through the process of inspection and test drive. Sit down to get a firm price and then told its $55475. Definitely a bait and switch to get you there and interested. Do not trust any of their prices online. read more

LaBelle Dodge Chrysler Jeep Ram - Price advertised and actual price. - Car Dealers Near Me - LaBelle, Florida

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Worst buying experience I've ever had. The GM found a way to insult me and my wife in one breath. We also found a LOT of discrepancies in their math when we were presented with the OTD price. Needless to say, we didn't end up purchasing my truck through this dealership. Buyer beware and steer clear of this dealership. read more

They are a "Bait and Switch" dealer. Do not believe their advertising. They want to entice you to come into their mud hole dealership, and then "junk amounts "are added to their advertised sale amount. Don't waste your time! read more

Consumer Beware.. stay far away from this place. The General Manager here is rude, crooked and as backwoods as you can get!!This was my first time here in Labelle. I have a 2015 Jeep Grand Cherokee Limited 4x4. My check engine light was on and flashing upon acceleration. I've only had the vehicle 6 months. Every dealership in Cape Coral and ft myers could not schedule me until January. I guess due to hurricane Ian. I called Labelle and they got me in today Dec 20th!! Right before Christmas. Blown fuel injector-All covered by warranty. $100 deductible. In and out same day. I cannot tell you what a relief that my car did not have to sit for three weeks nor did I have to get a rental vehicle. I can't thank these guys enough. I've found a new place to take my new to me jeep. No hassles folks. Happy holidays Wasn't that a great review?? Want the truth?? My vehicle went into this shop a week before Christmas. After leaving, check engine light back on. 3 days in a row after service, check engine light still on. Told waiting for parts but ok to drive. I was told by a mechanic at a gas station that he smelled coolant. Asked them to check radiator. They said they forgot to put a hose back on!! Radiator still leaking. The customer service may be ok here but the repair shop is not!! Avoid this backwoods, hillbilly place. Nothing but hassles and poor mechanics. You would thing with todays technology of diagnostic equipment it would be a no brainer!! Consumer beware!! This is the worse bunch of backwoods hillbilly rednecks that don't know there ass from their elbow. I contacted the Florida attorney general and filed a complaint. Next call to SWFL BBB these guys suck Beware read more

This dealership is still playing the ole bait and switch game. FALSE ADVERTISING Dodge Truck listed at 58K - Once you go to dealership the added fees amount to over 8500.00 and more for the truck. The reviews on this site are correct they are crooked. Do not believe any of the 5 star reviews as the dealership posts those and has been caught doing so. BUYER BEWARE read more

We are talking numbers on a car listed for 9500 dollars. They come out with 16,098 out the door. How do you add 7 GRAND on top of sticker price? Absolutely unreal, so we laugh and walk out. Then they hold the car so we CAN NOT purchase it today through a different dealer. These people are terrible save your time! read more

Absolute horrible experience, the dealership, math, and the hidden fees in this place are absolutely ridiculous. Was super excited and ready to make a 2 Hour Dr. for a vehicle that I've been looking for for over three months. However, something inside me told me to give them a call find out what my out the door price was mind you the purchase price was just under $16800. How in the world is my out the door price $24,500??? They add so many hidden fees that they don't tell you about I would not recommend this place exactly why they have a 1.5 star review. read more

Terribly! They didn't send a plate! We got big issues! Good service before as you leaving them.

We "built" our 2019 Ram online and it lead us to 2 dealerships that had it in stock - one VERY well known Tampa dealership and Labelle Dodge. The staff at Labelle beat the other guys HANDS DOWN! Being an active duty family, we found ourselves unexpectedly needing to trade 3 vehicles before moving to a new base. Since we are not located close to either dealership, I did all the initial research by phone and text message. We started with "the other guy" and I was shocked at the disrespect I was treated with. Annoyance at questions being asked, insistence that we come in to talk in person and an unwillingness to negotiate when I told them I had found a similar vehicle at Labelle with more options for a lower price. The worst part was their overall condescending tone during our conversations -- they definitely chased away the sale. When I called Labelle, I was put in contact with Sean (the sales manager) and explained our situation. I told him I wasn't driving over 2 hours unless all the numbers made sense. He took the time to go over everything with me. Told me EXACTLY what we'd be paying, what we qualified for in rebates and incentives and what they'd give us for our trades. We ended our initial convo and he gave me his personal cell number and told me to call/text with any other questions. I prepared for "the typical experience" when actually going to Labelle to buy the vehicle, but I was floored by how well we were treated from start to finish! I texted Sean to tell him we were coming but were concerned that the distance wouldn't leave us with much time before they closed, not to mention we could only drive 2 of the 3 vehicles there. He told us not to worry and head on in. He put me in contact Louis in sales to begin the paperwork AND sent 2 guys OVER 2 HOURS ONE WAY to pick up and drive our third vehicle back to their dealership! By the time we reached Labelle, Louis had just finished detailing the vehicle, Kathy had our paperwork ready to go and Sean had waited for us to get there. They handled everything quickly, professionally, honestly and with smiles after closing time on a Friday night. They went above and beyond making this the easiest vehicle purchase we've ever made. We may be moving away for a few years, but they've gained loyal customers for life! read more

Do NOT waste your time with this dealer!! My husband and I went to Plattner Dodge Chrysler in Labelle to speak with a sales person (Tony Martinez) that my son had been working with over the phone and online. My son is 19 years old and it's the first time he's ever attempting to buy a car on his own. I looked at the car, a brand new Dodge Challenger 2021. I had a conversation with Tony about working a deal on said vehicle. Ultimately, Tony came back with a figure that I was satisfied with handwritten on a piece of paper with the VIN number for the car and not much else. I asked him if the figure he wrote on the paper was an out the door price. He responded with "yes, price includes tax, tag, and dealer fees" because of the chicken scratch writing after the monetary figure, I asked him to confirm the price again two more times and he did. With that being a respectable price that I could deal with, I would send my son on Monday to close the deal. I probably should've been a little skeptical because every time I asked him a question related to financing he was very short and interrupted me to say that everything was fine but he would not discuss or show me anything further, not even a buyers order. He quoted confidentiality rules, but moments earlier discussing that my son was only 19 and shouldn't buy a car on his own without someone there to oversee the deal..At this point confirming three times that the price included those charges I agreed to put a non-refundable deposit down until my son would arrive at the dealership on Monday morning first thing. He advised me that I should put the deposit down because of the "sneaky" practices of his coworker sales people. (I have in a text message) Little did I know he would be the sneaky one later..! On Monday, my son arrived at the dealership, Tony took him for a long test drive ensuring he was hooked on the car before taking him to finance. Once in finance the figures on the car we're completely different then what we discussed. When I questioned why, they told me that the price of the car was what I was told three times by Tony PLUS tax tag title and dealer fees , making the car substantially more. The new amount also made the car un-affordable for my 19-year-old son. We disagreed with the figures so the finance person called for the sales manager. Once speaking to him it was clear we were not getting the vehicle for the agreed price I was told by Tony Martinez. The sales manager told me there's no way he could sell the car for that. Even though they had the car listed at $28K online price but advised they couldn't sell the car for less than $34k (not including tax, tag, title, and dealer fees). The fact that I confirmed that the price Tony Martinez told me included those fees three separate times did not matter. The sales manager only stated he would talk to Tony about that. He did state however he would refund my deposit which was respectable, but have yet to receive the refund. Ultimately, I told my son to walk out of the dealership. A total disappointment to my son. I feel that Tony Martinez knew exactly what he was doing and told me what I wanted to hear just to get my son to the finance department knowing his age and lack of experience with purchasing a vehicle. What is even more messed up, Tony Martinez took it upon himself to call my son on his cell phone shortly after he left to tell him "you are an adult and do not need your mothers or your fathers permission to purchase a car, you can do that without your parents permission." Completely disrespectful and disgraceful move. Apparently he didn't realize my son is not a "stupid teenager" and can actually think for himself on his own. I guess Tony Martinez is the sneaky (shady one) in the sales group, not to mention a liar and a poor businessman. He should be fired...! I will never recommend or purchase anything from this dealership or its counterparts. The Chrysler Corporation will hear about my experience with this dealership so this does not happen to anyone else. read more

LaBelle Dodge Chrysler Jeep Ram - Advertisement - Car Dealers Near Me - LaBelle, Florida

What a bunch of dishonest crooks!! Saw a car online for a decent price, called and confirmed that price. Was told the price of the car over the phone twice and once in person. Drove to the dealership, test drove the car and liked it. Went inside to purchase the vehicle and all of a sudden the car is $4000 more then it was on the website! Was told that there was a disclaimer on the website that states this. NOPE! Only price on the website was the one price that I was quoted more then once! False advertising! I'm going to report them to the BBB! This is not how business is done! They got very rude and argumentative when called on their bs! read more

Crooks!! Called to discuss car we saw online. Explained why we needed and told the that we weren't driving out to look at it unless it was worth our while. My husband thought it was a good deal and went out there. They told him that they couldn't find the car. Then they told him that it was a "mechanic special" and a cash only deal. It would have been nice to have known that before driving out there. Any dealership in Labelle is HORRIBLE!!! I don't know why we keep trying! Don't even waste your time!!!! read more

It seems that the dodge dealerships in the south west Florida area run under the Philosophy that customer service is on the back burner. What I thought would have been a turn around in me being unhappy to happy eventually has be unhappy and unsatisfied. I had a horrible experience with the Naples Dodge and now the LaBelle dodge has jumped on board. I was in search of a wrangler the latest body style and I contacted the La Bell Dodge to inquire about a car I had seen online. One of the sales associates seemed a little bit too busy to help me but eventually told me that there was a wrangler coming in on a certain day and he would send me the information. When the day came I never got any information I contacted him the next day and reported to me that the car had sold. I uploaded a picture of the text message back and forth with him. Eventually I talk to his manager And explain to him the lack of customer service and the information that I did not need from this new associate. The manager promised me he would help me and find me a wrangler. He said he wanted to turn me being unhappy too happy and have a great experience. He told me that they were a couple wranglers coming in and he would contact me when they did arrive. The General Manager also reported that they had wranglers come in often. This was the last day I ever heard from the general manager. This was 2 to 3 weeks ago. Jayyjayyhottie@hotmail read more

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What a bunch of dishonest, unprofessional crooks! Dodge has to and will take a look at these employees and General Manager. I Wont even get into the price changes like others said below because that was the least of my now worries, but the price was different also. My main concern was I drove 2 hours away to purchase a 2017 Ram Rebel, I also purchased an extended warranty since this was my first used vehicle. (They had no problem taking my money). I'm driving the car for 4 weeks, only 1,500 miles since purchase and my check engine light comes on. I take it to dealer in my area and they said the car had 0 oil left. I had to pay myself to get the car back (understandable) but I called Labelle dodge to try to explain they sold me a car with no oil and they should cover the bill, and they kept passing me around from manager to manager with no one handling anything. General manager told someone on the phone he can't help me. Still continuing to call...going to the top. read more

The owner ( Doug Plattner ) and myself shook hands on an agreed price, by the time I was signing paperwork the $ amount had changed by $500. I thought we could have fixed this after, but can't even get a return phone call from these crooks. Beware of Doug & Chuck !! read more

Saw a 2013 Honda Ridgeline on their site priced at $16,990. Called asked if it was still available and could I come take a look. They said yes. Drove 1.5 hours did a test drive and said I will take it. The first thing out of the sales persons mouth was. There is a $4100 add on which is for a warranty. I said no thanks. They then said it is added to all cars. My out the door price quoted was over $24k. I walked away. What a waste of my day. Be very careful dealing with this dealership. they should have priced the car $4100 higher on their web site. Sad Sad Sad. Steer Clear read more

Salesman was great but dealership is very shady. They did not payoff our trade in after 30 days which put us in default! What a huge mess! Still trying to work it out with the bank and no help from managers. Owners wife does the accounts and she will not return our calls! Buyers beware read more

Shopping for a car is terrible, we all know this. But, what makes it a great experience? 1.) Your sales person: Tobi here at Labelle Doge is a 100% true truck professional and consultant. She went through in detail over the phone and email all my needs to special order my dream truck. She always returned my call, and emails. She was always a true professional. 2.) Price: Labelle Dodge has a low overhead, regardless of the facility, you get a great and fair price. This is what we care about right? 3.) Promise: Did you get promised something only to have to chase the dealership for it months down the road? Not here with Tobi. Everything down to the last detail was done prior to my arrival. 4.) Product: I had other dealers make excuses with my special order, delay things and jerk me around. Not with Tobi. So, if you are looking for a fantastic experience, and you need a heavy duty truck, 1500, 2500 or 3500 Ram pickup, this is the place in South Florida to visit or shop online. I should know, I work e-Commerce online in the automotive business. Happy Motoring Tobi! Meta Tags: South Florida Truck Sales, Fort Myers Truck Sales, Naples Truck Sales, Cape Coral Truck Sales, New Ram Trucks, Used Ram Truck, Sales, Ram dealer. read more

LaBelle Dodge Chrysler Jeep Ram - See Tobi to have a true professional sales experience, and a fair price! I drove from Fort Myers based on HER! - Car Dealers Near Me - LaBelle, Florida

I do not understand how these people keep there doors open, to include there ford dealership from the internet pricing, how does vehicle cost more then double out the door from there web price. web 7,825.00 out the door over 16,000.00 another web 1,200.00 out the door around 6,000.00 I said really , then they hung up. Times have changed, best of luck to the dealership. Robert L read more

Bunch of scammers. Make sure you check your car with a mechanic. The internet price you see would never be the price you pay at the dealership. Bunch of hidden fees. I Purchased a Car here and it has a bunch of problems. read more

THE WORST PLACE EVER. They wanted to charge us $3,000 extra because they're "not making money and have bills to pay." Could not give us any breakdown of numbers to see where all this extra money was coming from. Jeff Crocker and Matthew the General Manager shouldn't even be allowed to work in any place that requires good customer service skills. They're idiots that know absolutely nothing about any kind of car. Extremely rude on the phone when asked for a breakdown of the numbers and was yelled to "stop calling if we don't have the 10 grand for a car that costs no where near that. read more

Very rude people in service department they curse in front of customers about their cars, mistreat cars, and turn their backs and ignores customers! The only nice person there is the lady collecting the payment for services. They are glad to take your money but not to treat you with any respect! read more

There is hidden pricing contingencies. Beware, look at all numbers. Internet price was not accurate.

I saw a vehicle online priced at 10k I called fire info I and was told that was the price, I'm searching for a vehicle for my son so the price seemed right, I spoke over the phone with salesmen and he reassure me that was the price l, I drove 1:30 hours to get to the dealership to sit down and get the final price of $16890, I was dumbfounded and disappointed that they would practice this type of business scams, unfortunately for them I am not desperate to buy a car so I just walked out and now I'm posting this review so no other ppl get scammed. read more

My husband and I were in the market for a larger SUV. We were upside down on our trade in and needed to get out of it quickly. We drove from Sarasota, Florida (1.5 hours) to get here. The staff was amazing. Luis was very helpful and took his time explaining the features and differences in the Jeeps we were looking at. The sales manager took his time to get our payoff information and their dealer buy out price vs. ours. Everyone was fantastic and made sure that we got the best deal we could. LaBelle Dodge Chrysler Jeep Ram beat every dealers price that we looked at. It was the smoothest car buying experience we have had! Thank you! read more

Called today on a used car price and of course used car salesman told me the price on their website was incorrect. Reading reviews this sounds like normal practice to get customers to call in. I do not have time for bait and switch. Read all reviews... buyers beware. read more

Drove over 100 miles to see a used car they had advertised. First they disputed the price, the car was in the shop because the a/c didn't work when I had an appointment. Then when they ran the numbers the price with tax tag dealer add ons came to $9,500 over the ad price. Avoid this place! read more

Avoid this clown show at all costs. The handful of people I dealt with were completely lost, specifically Trevor. I called about a 2014 Jeep Wrangler to confirm it was still available. Trevor told me it was and so I asked for the CarFax. He said he'd email it to me. Two days later I still didn't have it and had to call back and ask. Trevor wasn't in so the sales manager sent it to me. Instead of a carfax report I was given a much less comprehensive report looking similar to a carfax. By now Trevor had cell number and texts me directly about the vehicle. I texted back asking again for the carfax and said I'd like to see that before committing to a 2hour Drive. I was told this report was more thorough. IM NO FOOL, I've seen plenty of carfax reports and this thing wasn't even close! Another day goes by and I check first thing in the morning if the vehicle is still there. To my dismay, it was removed suggesting it sold. I was disgusted by the lack of communication or overall give-a-damn by everyone at the dealership, again, specifically Trevor. So I sent a text voicing this irritation. This is when the fun begins! I get a call a few minutes later from Trevor saying he remembers the vehicle still being there when he left the night before. So he called the dealership and confirmed it was still there. I asked why all the listings were removed and he blamed the new owner making goofy decisions and redoing online sales recently. He said to go down there and it would be there and to ask for someone named John. I get my stuff ready to leave and my phone rings again and it's Trevor telling me the vehicle was actually sent to auction last night! HA! Really?!? I said can't it be brought back if it left just last night? He said no, the driver will never turn around.... Annoyed I hung up the phone but whatever. Then a bit later decided to ask when and where this auction is as I know someone with a dealer license who can go to auctions.... the response?! "oh sorry I had the vehicle mixed up with another one. That one did actually sell 2 nights ago"! An absolute shit show of comical idiocy! I don't care what rolls through this place, I won't be buying a vehicle from them and I advise anyone else to do the same... read more