I expected more, but Abe was a good salesperson…read more I was looking for a hybrid Maverick with a 4k towing package. All over the internet, it says Ford MAKES this vehicle in a 2025 or 2026 model year. But according to the dealer, they don't stock them because anyone wanting such a vehicle would just pay more for an F-150. I DIDN'T EVEN WANT A FORD AT ALL, but was making an exception because I liked the LOOK of the Maverick, and I needed both a boat-towing vehicle and a vehicle with the best gas mileage I could find. The hybrid Maverick with 4k towing was a perfect. Within a 500 mile range, the only 4k hybrid Maverick I could find was at Labelle Ford (LF). I made an appointment for as soon as I got off of work and rushed from Cape Coral to Labelle. LF and I traded a lot of text messages that day (and the next), but it was apparent that they weren't listening to my needs. They kept trying to sell me a gas Maverick. Or a hybrid without the towing package. The hybrid with 4K turned out to be a unicorn because someone had messed up the listing. I went to the lot anyway because they had a used hybrid that had been modified by the prior owner to tow more than 2K. Upon arrival (rather than being texted in my rush to the lot), I was told the used Maverick had just sold. The next day at 10am, I get a message that there's another used Maverick just taken in on trade. What?! You take in a trade, build a sales page for it, and have it drive-ready by 10am but didn't have it at 7pm the night before? Anyway, that one ALSO wasn't a hybrid AND didn't have the 4K package, so it was like they still weren't listening. There were a couple other hiccups, including the offices smelling ENTIRELY of smoke due to people smoking right outside the open office door. But mainly, the misinformation and feeling like I wasn't being listened to regarding my needs left me feeling like I would probably not return. But like I said, Abe (and other staff) was personable and good to work with.

Dishonest- make sure you get everything in writing- use bait and switch emotional duress tactics-…read moreevery trick hard pressure maneuver and it comes from the General Manager and finance. Make them give you a spot delivery with 72 hour inspection clause. I currently have an vehicle that put no money down- no trade and is sitting 100 miles from there dealership. Waiting for a flatbed to come pick it up and get it out of ny driveway. They break every consumer protection law whenever they please. I belive they have over 100 complaints from Florida motor vehicle regulators. Will post more soon but giving them 1 day before i really expose their tactics and and business practices that violate your rights.