1. Laboratorio Clinico Punta Las Marias

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    Santurce, PR

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    Laboratorio Clinico Punta Las Marias

    5.0 (1 review)

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    5 years ago

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    Ashford Presbyterian Community Hospital

    Ashford Presbyterian Community Hospital

    1.4(36 reviews)
    2.7 km

    Pros: *I didn't have to wait long from check-in to getting…read moreplaced in a bed. *My second doctor truly seemed to care about my well-being. *They were extremely thorough, running all necessary tests and CT scans to get to the root of my issue. *clean Cons: *The nurses had zero customer service (i really do appreciate 2 of them i had). They would pretend they didn't understand me, say they'd be back and wouldn't come back, and they (also the first dr) let me sit in pain for SIX HOURS before finally treating my pain with something more than ibuprofen. *After finally being treated for pain, I specifically asked them to put in an order for my next dose of medication in advance so I wouldn't have to suffer again, but they didn't. Instead, I had to keep BEGGING for it, and they acted as if I was bothering them--I didn't want to have to beg or bother them while working! Each time I would wait about 3hrs in pain again before getting more pain medication. ***** IMPORTANT: I'm so glad I brought my own blanket because in their ER, you only get a cot and a sheet--no blanket, no pillow--while being in close proximity to others, including people who were coughing. *My first doctor was short with me and rude. I have my reasons I believe she was like this but I won't speculate. Overall, I'm grateful for the thoroughness of my second doctor, but the lack of care from the nursing staff and the overall treatment left a lot to be desired.

    This hospital is horrible , nurses are rude. I came in with my wife and 2 year old they gave us her…read morediagnosis and they still are saying we need to stayed an additional 12 hours to watch her. When all signs and vitals for her are good. This place screams run up the insurance bill. Arrived at 8pm Wednesday evening and still in here at 9am. Wish I could give this place a a big zero. No compassion . Everyone acts like they hate there job when they've selected this career for themselves

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    Ashford Presbyterian Community Hospital
    Ashford Presbyterian Community Hospital - Hot hallways of nothingness

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    Hot hallways of nothingness

    Pravan Health - Medical Evaluation Room

    Pravan Health

    3.5(8 reviews)
    2.8 km

    Vacationing in San Juan and we had a concern about our daughter. Things are a little different here…read morein the island and I couldn't find just a regular urgent care but found Pravan Health. We came and the nurse who attended let us know it was membership only but gave some quick tips to help our daughter. She was absolutely the sweetest and caring. Thank you

    I have found the docs at Pravan to be seriously incompetent. I have had some serious health…read moreproblems stretching into late last year that I visited Pravan for help with. Fatigue, extreme body pains, lethargy, ennui, malaise, anxiety, forgetfulness, facial ticks, I could go on with the symptoms. At the time, I asked them point-blank, different doctors, on different occasions if this could be due to mold toxicity. Pravan told me: - It was long COVID and nothing they could do. - Make sure I am hydrating myself and taking multivitamins (wow, great advice). - That this was due to pigeons defecating on my AC compressor outside the building (which, due to the physics of how AC works, air does not flow back from the compressor outside the building into the AC unit within the building, this is literally physically impossible and one of the dumbest things I have ever heard). - That toxic mold does not exist in Puerto Rico. And, of course, after months and months of extreme suffering, issues with my business, issues with my relationships all stemming from this, low and behold, I find a doc who confirms this is due to the presence of Aspergillus and the resulting mycotoxins within my apartment, as confirmed by tests on both myself and EMRIs on my apartment. Stay the heck away from Pravan.

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    Pravan Health - Medical Evaluation Room

    Medical Evaluation Room

    Pravan Health - Reception

    Reception

    Pravan Health - Conference Room

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    Conference Room

    Casa Botanica Hotel - Beautiful common area

    Casa Botanica Hotel

    4.4(26 reviews)
    1.9 km

    I stayed at Casa Botanica in Puerto Rico for 5 days in mid April, and unfortunately, the experience…read morewas extremely disappointing. I was looking forward to this trip as it was a joint sister birthday trip for my sister and I. We booked the Botanica Suite and had a terrible stay. From day one, there was no hot water in my room. While the shower was eventually fixed, I had no hot water in the sink for the entire duration of my five day stay. I reported this issue multiple times both in person and via email, but nothing was resolved. To make matters worse, my emails eventually started bouncing back, leaving me with no way to follow up. Also our bathroom mirror was extremely streaky and I brought this up too in email and when our rooms were cleaned it seemed as if the whole bathroom was skipped and not cleaned. On top of that, I was randomly charged $324.85 during my stay with no explanation. It wasn't until day 4 that I was finally able to speak with a manager and have maintenance come to my room. At that point, I was told the sink would need to be completely replaced to fix the hot water issue, and that the charge was just a "system glitch." The resolution offered was also disappointing. I was initially offered 10% off my stay, which felt inadequate given I went the entire trip without proper hot water. After pushing back, the manager agreed to 15%, but I was only ever given 10%. I've since sent two follow-up emails and have received no response in two weeks. There were a few joys which were mainly the location which was next to the beach and the chef cooked breakfast. We did have yummy vegan breakfast made by the amazing chef and I did enjoy the yoga class. Overall, the lack of basic amenities, poor communication, and unfulfilled promises made this a frustrating experience. I would not stay here again nor recommend to others you will not have warm or hot water. Especially if you are trying to celebrate a joyful occasion.

    We just spent three nights in The Greenhouse Suite. Wow! The entire hotel is beautiful. It's a…read morehouse within a gated tropical garden in a great location in San Juan between Condado and Ocean Park. We were within walking distance or a quick Uber ride to everything we wanted to do in San Juan. They took great care of us. The breakfast was so good. We liked it so much, we decided to join the end of the month dinner on Friday evening. I have anaphylactic allergies to most nuts, and they kindly accommodated me for the entire stay. It is a boutique hotel, which I prefer, but keep in mind it doesn't come with all the amenities of a chain hotel like parking and cable TV. If you're in San Juan watching TV, you're doing it wrong! We absolutely loved it and will be back.

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    Casa Botanica Hotel
    Casa Botanica Hotel - The Greenhouse!!!

    The Greenhouse!!!

    Casa Botanica Hotel - Inside The Greenhouse Suite

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    Inside The Greenhouse Suite

    Laboratorio Clinico Punta Las Marias - health - Updated September 2026

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