I'm not the type of person to do reviews, but this hospital is horrible when it comes to emergency…read morerooms and nursery nurses do not do their job correctly. They don't inform you of anything that's happening. They do not pay attention to patients and they don't have compassion over any situation that's going on! When they told me that I was discharged from the hospital, it was around 1 PM and they came to pick me up from nursery at 9 PM! Just horrible experience and I've heard of other people that had this type of problems too!!!!

Saludos para aquellos que son hermanos y hermanas militares. No les recomiendo el hospital, debido…read morea que el enfermero en turno hoy, 20 de diciembre de 2025, a las 11:00pm, brindó un servicio terrible y con malas actitudes. Hubo pacientes que se fueron porque esperaron más de dos horas por un simple papel de alta y una receta. Al punto que fuimos unos mal del monton que tuvimos que irnos. Greetings to those who are military brothers and sisters. I do not recommend this hospital, as the nurse on duty today, December 20, 2025, at 11:00 PM, provided terrible service and displayed a bad attitude. There were patients who left after waiting more than two hours just to receive a simple discharge paper and a prescription. It reached the point where many of us ended up leaving as well.

Vacationing in San Juan and we had a concern about our daughter. Things are a little different here…read morein the island and I couldn't find just a regular urgent care but found Pravan Health. We came and the nurse who attended let us know it was membership only but gave some quick tips to help our daughter. She was absolutely the sweetest and caring. Thank you

I have found the docs at Pravan to be seriously incompetent. I have had some serious health…read moreproblems stretching into late last year that I visited Pravan for help with. Fatigue, extreme body pains, lethargy, ennui, malaise, anxiety, forgetfulness, facial ticks, I could go on with the symptoms. At the time, I asked them point-blank, different doctors, on different occasions if this could be due to mold toxicity. Pravan told me: - It was long COVID and nothing they could do. - Make sure I am hydrating myself and taking multivitamins (wow, great advice). - That this was due to pigeons defecating on my AC compressor outside the building (which, due to the physics of how AC works, air does not flow back from the compressor outside the building into the AC unit within the building, this is literally physically impossible and one of the dumbest things I have ever heard). - That toxic mold does not exist in Puerto Rico. And, of course, after months and months of extreme suffering, issues with my business, issues with my relationships all stemming from this, low and behold, I find a doc who confirms this is due to the presence of Aspergillus and the resulting mycotoxins within my apartment, as confirmed by tests on both myself and EMRIs on my apartment. Stay the heck away from Pravan.

Dr. Zayas helped me with a sort of emergency health problem super quickly and even walked me to the…read morepharmacist so I could get my medication faster. This guy is the best and I would go back to see him in a heart beat.

The building is decades old. The restrooms were dark with minimal lighting, no handwashing soap,…read moretoilets would not flush and the elevator kept getting stuck.

REVIEW FROM AN AMERICAN. absolutely on par with anything on…read morethe mainland. Clean, friendly, professional, and they all spoke English very well. If youre needing dermatology on the island and you want the same quality from back home, this is the spot.

Dr. Montalvo is knowledgeable, friendly and runs an efficient office. She has days for drop-in…read morevisits as well as by-appointment only. She speaks Spanish and English. Note that she does not take insurance

My daughter has a sore throat and I brought her here because I believe it is an infection and we…read morehave been waiting 3 hours for nothing. They keep calling other children but us. This place is filthy and the doctors don't even care!! These are children!!

Friendly staff always My daughter had her tubes put in and…read morethey were so nice explaining everything. I was a little scared but everything went smooth. Hope this helps to keep good reviews. Rarely a hospital gets good reviews this one is good

I stayed at Casa Botanica in Puerto Rico for 5 days in mid April, and unfortunately, the experience…read morewas extremely disappointing. I was looking forward to this trip as it was a joint sister birthday trip for my sister and I. We booked the Botanica Suite and had a terrible stay. From day one, there was no hot water in my room. While the shower was eventually fixed, I had no hot water in the sink for the entire duration of my five day stay. I reported this issue multiple times both in person and via email, but nothing was resolved. To make matters worse, my emails eventually started bouncing back, leaving me with no way to follow up. Also our bathroom mirror was extremely streaky and I brought this up too in email and when our rooms were cleaned it seemed as if the whole bathroom was skipped and not cleaned. On top of that, I was randomly charged $324.85 during my stay with no explanation. It wasn't until day 4 that I was finally able to speak with a manager and have maintenance come to my room. At that point, I was told the sink would need to be completely replaced to fix the hot water issue, and that the charge was just a "system glitch." The resolution offered was also disappointing. I was initially offered 10% off my stay, which felt inadequate given I went the entire trip without proper hot water. After pushing back, the manager agreed to 15%, but I was only ever given 10%. I've since sent two follow-up emails and have received no response in two weeks. There were a few joys which were mainly the location which was next to the beach and the chef cooked breakfast. We did have yummy vegan breakfast made by the amazing chef and I did enjoy the yoga class. Overall, the lack of basic amenities, poor communication, and unfulfilled promises made this a frustrating experience. I would not stay here again nor recommend to others you will not have warm or hot water. Especially if you are trying to celebrate a joyful occasion.

We just spent three nights in The Greenhouse Suite. Wow! The entire hotel is beautiful. It's a…read morehouse within a gated tropical garden in a great location in San Juan between Condado and Ocean Park. We were within walking distance or a quick Uber ride to everything we wanted to do in San Juan. They took great care of us. The breakfast was so good. We liked it so much, we decided to join the end of the month dinner on Friday evening. I have anaphylactic allergies to most nuts, and they kindly accommodated me for the entire stay. It is a boutique hotel, which I prefer, but keep in mind it doesn't come with all the amenities of a chain hotel like parking and cable TV. If you're in San Juan watching TV, you're doing it wrong! We absolutely loved it and will be back.

Had an appointment and waited 5 hours to be seen by the doctor. Stay away from this place…read more Tuve una cita y esperé 5 horas para que el médico me atendiera. Mantente alejado de este lugar.

El señor que está velando la entrada a las visitas, por favor un poco mas amable y explique bien el…read moreproceso de entrar a visitar a los pacientes.