Dr. Brooke Toussaint and the team at Chesapeake Animal Hospital are simply amazing. From the very…read morebeginning, Dr. Toussaint has been honest, compassionate, and always willing to take the time to answer all of my questions. She genuinely cares about her patients and their families, and it shows in every visit. We recently had to say goodbye to our beloved Ace, and the care, guidance, and support we received from Dr. Toussaint made a heartbreaking experience a little more manageable. I'm so grateful for her and the entire team's dedication, kindness, and professionalism. I can't recommend them enough!

Dr. Brooks and Dr. Neering have been caring for my pets for quite a long time, with the exception…read moreof my brief stint in Georgia. As a loving pet owner, I hate that Covid has prevented me from attending appointments, but I certainly appreciate that they are taking precautions for their staff. My husband and I have had nothing but excellent experiences with the staff here at CAH. A couple of years ago, we were visiting daily for almost a week when our furbaby had fever of unknown origin - we thought she was a goner, but the care of the providers and staff here got her back to being her sweet, loving self! Yesterday was an annual visit for my cat, Bella. Bella had quite a rough life before I adopted her in Georgia - FIV positive and some permanent vision and auditory issues resulted. She's getting up there in age, though not quite considered a senior cat and I had some additional concerns about her mobility. The vet tech called me prior to picking Bella up from my car to review her history and discuss any concerns I had. I gave him the lowdown and he came to pick her up. For a 10 am appointment, they were running right on time - also appreciated! After Dr. Brooks did her evaluation, he called me to discuss any findings and offer recommendations for care. Even given my concerns, he didn't try to suggest expensive radiographs or blood work. He recommended a conservative course of glucosamine to see if that helps. They called back for payment over the phone and brought Bella back with promises to call the following day with fecal results - which they have. We adore the CAH staff and the care they provide. For those seeking veterinary care in Chesapeake, I wouldn't recommend anyone else!

I adore coming here. I've been bringing my dogs and cat here for years and am sad that we'll be…read moreleaving the state soon. The only doctor I'm not a fan of is Hewitt. She gave my dog the rabies shot at his second puppy appt when we were supposed to wait until the third, she didn't tell me until she had already done it. They always take such great care of my boys and the other vets are incredible. But I refuse to see Dr Hewitt because of that incident. She also tries to push purina onto owners like crazy, it feels predatory the way she pushed it onto me. Making me feel as though the food I researched deeply into was "bad." No, purina is bad not what I have my dog on. She also tries to push royal canin as well, as a vet why the hell would you push royal canin?? Other than Hewitt they're incredible

Their groomer injured my dog pretty bad on a shoe pad when and when he wouldnt stop bleeding they…read morewouldnt see him saying they couldnt accomodate for 2 weeks due to not having appts. It says alot abot a business. They used to be really great as of the last year their service and attention to pet situations has really declined. I do not recommend.

Absolutely horrible. They claim to be alternative, but they aren't. They overcharge for titer…read moretesting your animals, and seem to push vaccines like they get an incentive. The assistant/front desk is absolutely unprofessional, rude, and condescending. I was charged for a service I should not have been. After asking for my animals records and stating I was never coming back, they didn't get the memo. Don't waste your time, money, or effort. When a vet tells you to google options for your dogs health condition...NOPE. AVOID.

I love Dr. Cooke and Dr. Edson! My 10 year old Rat Terrier rescue, Maggie sees Dr. Cooke and I'm…read morealways so impressed by her knowledge and level of expertise. Anytime I ask her a question she goes down a rabbit hole of useful information. She's very very smart and takes the time to listen and answer all your questions. She is patient, and knows how to handle animals that get scared or nervous at the vet. Maggie is really scared of the vet but Dr. Cooke just has the magic touch. She is so patient and can make a scared pup leave with a waggy tail. For my little Jack Russell chihuahua rescue, Louie I took him to see Dr. Edson because her schedule had a little more availability and I wanted to check out another doctor at the practice since I was so impressed with Dr. Cooke! Well she impressed me just as much! She is soooo chill and patient. She definitely has her way with animals as well and Louie was immediately so trusting of her which was really comforting. She was able to really help break down the costs and different details of all the different heartworm/flea/tick preventatives out there, again so patient and knowledgeable! You can really tell the doctors here truly have a warm heart for animals. I've never met any of the other doctors there but I'm sure they're just as awesome as Dr. Edson and Dr Cooke. Some services are a maybe little pricey for some, but if you're in a tough financial spot, don't forget there are always low cost clinics and the services offered by the SPCA for those who struggle financially To me, the knowledge, bedside manner, patience, and professionalism is worth every visit. This is the type of vet you've been waiting your whole life for.

I had a horrible experience with Pet Care Veterinary Hospital that I will never forget…read more My sugar glider went in for dental surgery and was significantly injured when a scalpel cut off part of the patagium attached to his arm (his "wing") while being prepped for surgery. Let that sink in--he was hurt while he was sedated, before the procedure even began, and was sliced on the arm while getting ready for DENTAL surgery. Because of this injury, which cut over an inch of patagium away from his arm, my sugar glider had to be separated from his bonded cage mate for nearly two months while he healed. The mishap was presented to us as a "small problem," devoid of any real apology or plan for making the injury better. Anyone familiar with sugar gliders knows how devastating and stressful forced separation is for them. The trauma this caused for both of my gliders was heartbreaking to witness, and it took an enormous emotional toll on me as a loving and attentive pet owner, especially with the lack of compassion we received from PCVH. This was not a minor mistake--it was a serious lapse in care and handling. The physical injury, prolonged recovery, and the emotional trauma that followed were completely unavoidable. This comes after a second experience, where they completely misdiagnosed a pet of mine, leading to its prolonged suffering while cancer slowly ate it alive from the inside. I will NEVER return to this hospital. Frankly, I wouldn't even trust their practice with a pet rock. If you value your pet's safety, well-being, and emotional health, steer clear of Pet Care Veterinary Hospital.

Brought my new bunny here to get it looked at. First time as bunnies are considered "exotic" pets…read more I never knew. The vet was very informative and everyone in the office was friendly and helpful. Area was clean and plenty of seating-we were the only one there though. Hahaha! Bunny didn't seem too thrilled, but she got her check up nevertheless. Will bring back if she ever needs care.

They are always so kind with my pup! Friedly staff and always ready to help! Recently had my…read moreJourney eat a sock, within 30 minutes of arriving they got all of it out! Thank you team at Animal Medical Center. The (now) 30 min trip (since moving) is always worth it!

A strong word of warning about Dr. Ashley Powell and Animal Medical Center:…read more We took our dog in for an emergent but common procedure. He was diagnosed quickly and surgery was recommended (to be performed by Dr. Koegel). Hours go by with no updates so I called to find out what was going on. Dr. Ashley Powell (the co-owner of the practice) got on the phone to tell me our dog died during surgery and Dr. Koegel was upset so she sent her home. Dr. Powell gave an - we don't really know what happened the procedure itself went great he just didn't do well - explanation of what happened. We went in to say goodbye and during our second post-surgical interaction she said the same thing - no clear explanation of what happened. My husband and I are both in medicine and knew something was off here. On our THIRD conversation after demanding to know what transpired during the procedure step by step (and demanding to speak to the lead surgeon Dr. Koegel) we learned that Dr Koegel mistakenly cut into our dogs diaphragm and called Dr. Powell into the room to help stabilize him while Dr. Koegel attempted to suture the laceration. This unforced surgical error was what killed our dog (admitted by all parties in our 4th conversation). What is more disturbing to me than a mistake happening during a procedure is the lack of professionalism, transparency and ethics by Dr. Koegel and Dr. Powell at every step. Dr. Powell runs the practice and found it reasonable to send Dr Koegel home instead of doing the ethical thing of facing the family and explaining what happened and taking that responsibility. Most importantly, Dr. Powell was not honest during the first two conversations about what happened during the procedure even though she was in the room. Medical professionals have a solemn obligation to conduct themselves with integrity even in the tough moments and Drs. Powell & Koegel lack that fidelity. We can't accept the idea of something like this happening to another family so please reconsider your vet care - Dr. Powell also co-owns Ally Urgent Medical Care off North Great Neck Rd in addition to co-owning Animal Medical Center. Dr. Koegel has since left AMC.

Dr. Gilfeather and the entire team here were incredibly compassionate during our appointment. From…read moreinitial testing options to end of life, every question I asked was answered throughly. They made a hard experience feel as peaceful as possible as my daughter and I said goodbye to our cat. I can't say enough how grateful I am for the care my pet received, and would recommend them to anyone looking for a vet in the area.

Staff is good but the owner is egotistical & not very good at her job as a Vet. I have 6 problems…read morewith how Owner Erica Feiste handled my visit @ CityVet Redmil today: (1) Erica was our Dr today & she did not know this was the 2nd time my dog had Vestibular disease / Vertigo, which speaks to either their lack of documentation or her not taking 1-2 minutes to check my dog's medical history prior to seeing us. (2) She got defensive & adversarial when I spoke about a recent medication change as a potential cause. She cut me off, did not listen to me & called herself "the expert." (3) Erica was dismissive of my line of questioning & was disrespectful of my ability to identify basic changes in my dog. (4) 1 of the most common causes of Vestibular disease is an Ear Infection, & she did not check for that during the exam (& later lied that she did). (5) Erica then charged me 107$ to take my dog's blood pressure. I paid 30$ to have mine taken recently at Kroger. (6) Then Erica charged me more than I was quoted on another thing. What a horrible experience.

Wendy and Barbara are so attentive and kind. It is always nice to have someone who truly loves…read moreanimals and wants what is best for your pet, not what is best for their coffers! I have always had special needs and/or rescue dogs, so they usually need a little more care, patience, and love. Homeside delivers!

Dr. Smithy and her assistant came to our home for the 1st time today. We were totally pleased. We…read moreare new to VB but had used a mobile service in our former community. We have 2 cats that get stressed out when taken to a store front veterinarian, this is better for them and easier on us. The cost is reasonable and they even offer online pharmacy services. Once you try a mobile veterinary service you will not go back.

Our new puppy, Luca, had a wonderful visit with Dr. Rene Forcier. She was warm, compassionate and…read morevery professional. We felt very comfortable and she was patient with all my questions. Sophia, the vet tech, was also kind and warm. She was professional and knowledgeable. Check in and check out was smooth and easy and the two receptionists were great!

Had to put my sweet girl down today, everyone was exceptionally kind and handled everything in a…read moreprofessional but compassionate way, I was a total blubbering mess, and they made me feel as I was not alone, thank you.