The river itself and canoeing was awesome!! However, the staff was very rude and not friendly. We…read morehad a group of 20+ people and they treated us like we were an inconvenience. When I went to pay I told her I've never done this before and she talked to me like I was stupid. All I wanted to know was the prices and how many could go in each size. She was nasty about it and I bit my tongue because I didn't want to make a scene. After we got back it was a hassle to get our IDs back and one girl, maybe a bartender? Came out and started yelling at my friend because she had a beer. We just came off the canoe and were finishing our drinks. She acted like we were just sitting there to keep drinking and avoid paying at the bar. I just got done with the rude lady about the IDs and then after the bartender came out I couldn't handle their rudeness anymore. You would think after all the business we brought them we would be treated better. And I'm not asking for special treatment. I'm just asking for them to treat us with respect and no attitude. For these reasons we will not be coming back. After I shared this experience with friends I found out there's better places to go canoeing so we will go there instead.

Can our to kayak which was awesome definitely want to do it again in the fall it's gotta be…read morebeautiful. Had a beer at the bar before kayaking and Tito's after. Clarissa was the bar tender and she's great friendly informative. Definitely will be back.

Excellent experience for a calm kayaking trip on the river. Ideal for families and those with first…read moretime kayakers and young children. Staff was very good and the booking process very simple

UPDATE: I changed my review from 2 to 5 stars in light of the friendly response and excellent…read morecustomer service I received in the wake [pardon the pun] of our trip. And I'll add that with a new, non-cell-phone-based return policy in place, we are likely to return. Thank you! First, let me say clearly that the actual kayaking part of this experience was really nice. A little pricey, but that's mainly because we're a big family: my wife and I and six of our kids, ages 8-21, rented four kayaks for the one-hour (two-mile) "Camp Hi to SR 82 Two-Mile Trip." This cost $245.21. But it really was a very nice experience. What wasn't so great was the experience getting back. The way the short trip works is that you paddle downstream for two miles and then get out of the river. You're supposed to call Camp Hi soon before you get there, and they send a bus to pick you up and bring you back. "Do you have Verizon?" they asked me as we were first getting into the water, "You may not be able to get a signal. You may have to walk up the path a bit to call." Well, we do have Verizon. And we could not get a signal from the river. So we got to the disembarking point and pulled the kayaks out. This was at 3:00 on the nose. Then, I walked. And walked some more, all the way up the trail to Route 82, which I had to walk along for another quarter mile in order to get a signal. This was a bit unnerving, as the speed limit is 55 mph and for part of the walk there's only about two feet of space between the lane and the side of a bridge. I finally got a signal and called Camp Hi at 3:10 to request a ride. They said they'd send a driver. I walked back to where my family was waiting. And we waited. Around 3:20, someone pulled into the parking area to unload some kayaks. Around 3:30, I asked if I could use their phone, as we were still waiting for our ride. I called Camp Hi and they said they'd try to get a driver down to us. Finally, at 3.41, the driver arrived to pick us up. We made it back to Camp Hi at 3:48. To her credit, the young woman at the counter was polite and mildly apologetic. "Look," I said, "can I get any sort of a refund or anything? It took more than forty minutes for us to get back. That was a long wait with my eight-year-old." "I could only give a small refund," she replied, "two to three dollars." Seriously, that's what she said. "Two to three dollars." I declined. Politely, I think. So, that was my experience. $245 for one very nice hour on the water and 40+ minutes of waiting for a ride. Given that the people at Camp Hi--and let me say again, clearly, that everyone we interacted with was quite nice--definitely *know* that there's an issue with cell phone service, it's hard to understand why they don't simply send a bus to pick people up right at the one-hour mark. That would be far simpler and would have left us feeling much happier about the whole thing. Will I be back? Probably not.

Visited Burning River with my kids to go kayaking down the Cuyahoga River. Upon arrival, they were…read moreonly offering one of the three trips, which was the 2.5 hour excursion. We were short on time, but we did it anyway. We decided to paddle the entire time to speed it up. The driver who took us up stream was friendly and he chatted with us during the drive. Then he put our kayaks in the water and helped us board them. After paddling the entire time, it took us less than 1.5 hours to complete the trip. My daughter was happy because she had plans that evening. The river was scenic, there weren't a lot of people on it, and I'd definitely do this again. There were some shallow areas in the river where my kayak touched the bottom, but I was able to paddle out of it. Good times!

What a fun time! They do all the work getting kayaks in and out of the water- can't beat these…read moreprices either. Wonderful trip! And thanks to the young woman who helped us check in, you were very friendly

Another example of the superb competency of the "Lake Metro Park" system. "Fairport Harbor Beach"…read moreis exceptional. It is beautiful, clean, and accessable for everyone. The bathrooms are spotless. The beach has runners for wheelchairs. The break wall creates a safe water environment for every watersport. The expansive beach is great for strolling. And there is always room. If you want to enjoy Lake Erie, try "Fairport Harbor".

A good park and a beach. Fairport Harbor Lakefront Park isn't as crowded. It may not be the best…read morebeach but it's not bad here. Beaches around here are kind of dirty. There's a bathroom that only kind of smells. Close by is the lighthouse. It has a small museum. This area would seem to attract many tourists. It however doesn't seem that crowded. Most people are on the beach but but that many though. It seems cleaner than many beaches. The sand doesn't have a lot of cigarette butts and litter. It's kept clean pretty good. The water is kind of murky but it's apparently safe. Along with the beach is the park. There's some great views. It seems like a safe area. There's usually someone on patrol. It has a public bathroom. It doesn't reek of piss. They charge for parking but you can park for free on a side street.

Two hours of fantastic time spent on the water. Beautiful weather, brilliant sunshine, great waves,…read moreand perfect company. Highly recommend trying this alone or with others. The staff was friendly, attentive and engaging.

Cliffs and Cove Tour was easy to book online. Before entering the water, the guides went over the…read morebasic of how to paddle and safety procedures. While on the water, one of the 3 guides were always within sight and provided the direction in which we were to paddle. It was a fun morning on the lake and would highly recommend it.

Such a chill time. Great first date idea. She had "adventurous" in her tinder profile so I knew I…read morehad to do something active.

I really love going here. First and foremost it's a solid business. You make an appt. &They are…read morethere as some individually owned businesses have little structure. Sometimes we forget how important it is for businesses to be run efficiently. Next, The views on the water are beautiful. There's more than enough space any way you turn. They have a great website for booking, easy to navigate, and nice gentlemen working there. They have a good / safe system to get you out on the water and I like that there are restaurants close by. Jetskiing makes you hungry :o) it's Right off the highway as well. It's one of my favorites.

Had such a nice time camping here! I liked how many trees…read morethere were, they provided plenty of shade and places to put up hammocks. The toilets at the campsite were cleaned out every morning we were there. It also felt safe, it gave a sense of being more remote because of the tree density, but not so much that I was worried about anything. The lake is beautiful, they had kayaking available which was fun! No swimming in the lake though. But there were plenty of of other campers who were out fishing at the lake. I would definitely recommend camping here! I wish we could have checked out more of the trails around. Overall rating: 5/5 stars

Company picnic.... my dh had his company picnic at this park. I am not sure what happened but we…read moredidn't get to use the canoe's because the office was closed up. Which was kind of a bummer because I wanted to try it. Overall the cabin that we had our picnic in was clean and well kept. This place is great for fishing, hiking and canoeing. It looks like you are able to rent the canoes to go fishing on the lake or bring your own. The boathouse wasn't open to find out any more info on this campsite but I would recommend taking a look at it.

This was our second trip with Dan. Everything was great from start to finish. Pulling up to a…read moredocked freighter in a kayak was the highlight of the trip for the kids. This trip down the Cuyahoga River is a must do in Cleveland.

Super easy to set up. We requested a Sunday 9am adventure on a Thursday evening, Friday morning Dan…read morecalled to go over details and send the waivers. Sunday, we met him where he wanted us to park our car: "So, when you're done with the trip, you're right where you want to be," he said. He drove us to where we were to depart on the Cuyahoga River, put us in the kayak, the kayak in the water, and wished us a good trip. So, laid back but knowledgable, and we saw Cleveland from a whole new angle. It was such a treat. A beautiful day. Money will spent. We will definitely be using this service again! Thank you!

The workers are really nice. They have kayaks and paddle boards. Within 25 minutes you can be in…read moreLake Erie. It's a fine trail to Lake Erie, but not the most serene. The path is full of boats and houses. If you're looking for a peaceful path full of trees and nature, look elsewhere. If you're looking for a simple place to kayak for an hour or 2, this is a great option.

Seemed like a family running it, nice people but the checkin/checkout procedures were unorganized…read moreand unclear. A lady with a clipboard standing near a picnic table, which we were supposed to know worked there, but didn't know because it was our first time. And she wasn't wearing anything like a labeled shirt that would inform us she worked there. Also being our first time there we were not familiar with the route of the river and no one asked us or offered advice. When I did ask them which way to go, I was asked "Didn't you see the map?" Apparently I was supposed to see a map mural on the side of the building, but missed it when trying to figure out how to checkin. They also didn't mention the whitecaps in the lake or that there were restaurants along the way. The river route was very busy with boaters and other kayakers. There was also a very low bridge you have to duck under. On the positive side, we found it was nice to be able to kayak to the Castaways restaurant. They have a public kayak dock to pull up to, it was great. They have good food too. It was okay, but not welcoming for new people who are not familiar with the area.