Owner is helpful, low key type. Lovely, lightly worn clothing at very non-mainline type prices…read more Styles are modern and would appeal to the 20 something to a woman, say, over 50. Clothes are hung in a way that allows you to see them. Nice assortment of handbags and cute shoes, too.

All in all I have to say that this was not my first consignment experience of any sort and the…read morebottom line is: overall it was not a good experience. From miscommunciations, to the hassle of getting items back because of "deposits", I would have to say pass on this place. Just take your clothes and donate them to some charitable organization- it's just not worth consigning at this place.

I was in dire need of shorts--finding myself in this predicament for the first time in my life. I…read moreheaded to my closest Talbots in the Shops at Brinton Lake only to find they do not carry curvy fit in store. The salespeople --in particular, Lisa , went out of their way to stock a dressing room with assorted styles and sizes in the hope that something would suit me. Shortly afterwards, I walked out with a great pair of fitting shorts and a pair of jeans I tried on out of curiosity. Summary: great customer service and selection. This location has plenty of parking and lots of shopping options too.

Loyal customer no more. Staff has been ignorant and--quite frankly--rude numerous times over the…read morepast few years. While the offering of products and pieces is great, the staff makes the shopping experience incredibly challenging and I am becoming increasingly disenchanted with each visit. One staff member (not sure of her name) in particular has a tendency to be incredibly standoffish and unwelcoming, with the staff members seeming to be wrapped up in their own conversation for the entirety of our 15 minute stop into the Brinton Lake location, with not so much as a glance, let alone a greeting. While I've shopped at this location for years, I feel confident in the decision to leave the site and drive a distance to another location. Or, better yet, I'll just shop online. As someone who has worked in retail, it's not hard to show customers politeness and pleasantries, even in the slightest of ways. Thank you for not giving me a reason to give you undeserved commission. I won't be back.

I went into this boutique with the mission of finding an evening gown for an upcoming pageant I'm…read moredoing, and the experience I had was absolutely incredible! I called on my way in because it was cutting it close to their closing time, and the owner offered to stay late to help me find the perfect gown! The customer service was absolutely amazing, and the owners insight was extremely helpful! She helped me find the perfect style, color, and fit even though it ended up being two hours after closing time that we finally decided on a gown! I also need the gown before the 28th of this month, and the owner is making sure that it is here within a week!! I will most definitely be coming back here again!

Stopped in to look for a dress for a business trip and Karen, the owner, was SO helpful and kind…read more She gave me a few different options and helped me find something that checked off all the boxes! Will definitely be visiting again.

This place was awesome! The men's Express is located directly next to the Women's express and have…read morethe same high standard of quality, customer service and stocked inventory. This place was so crowded but yet they still manage to have everything in every size and color as well as maintain a nice and clean clutter-free showroom floor. This location has great sales and wonderful for people to assist as needed. The dressing room is nice and spacious and there were plenty of dressing room spaces to accommodate the large crowds of people coming and going to try on items. The dressing room staff members were so helpful w giving opinions and getting size requests as needed for customers. Definitely a must visit again in my book!

I'm extremely disappointed with the experience my best friend had. She was given an appointment at…read morea location that isn't even open yet. We showed up at the address provided, only to find out the store wasn't operating there. When we tried calling to figure out what was going on, no one answered the phones. I drove two hours to be there for what was supposed to be a special bridal appointment, and the entire day was disrupted because of this mistake. What's most frustrating is that there was no real accountability or effort to make up for the inconvenience. Wedding dress shopping is supposed to be a meaningful experience. Better communication and basic organization are the bare minimum in this industry.

I cannot put into words how special my time at Elizabeth Johns was. From the moment I walked in,…read morethe entire experience was magical! The salon is absolutely gorgeous yet not intimidating! My consultant, Marina, was an angel--she listened to everything I wanted and quickly understood my style better than I did. She guided me with so much patience and kindness. The manager, Linda, was equally great. They were not pushy or annoying either - which was awesome! The gown and accessory selection is amazing!! If you're a bride searching for your dress, this is a MUST shop. Do NOT skip this salon.

Styche is one of my favorite stores.The clothes are so unique and handpicked that they are worth…read morethe trek from downtown. Whenever I wear an item I've bought there, people ask me where I shop for my clothes. The store owners, Nikki and Cye have had years of retail experience and are great resources for what looks good for my body type. Highly recommend a visit.

I have gotten my three favorite dresses I wear to work here. And they do free alterations. Since I…read morealmost always need alteration for my clothes, this is huge.

Highly recommend. Carmella helped me pick out the perfect dress to wear to my son's wedding…read more Professional, courteous and figured out exactly what dresses I need to try on that would look best for me. Go check them out.

My daughter went out looking for a last minute prom dress that needed little to no alteration. what…read moreshe was sold was a 137$ dress for 600$ which needed extensive alteration. Dress was to be picked up on Wednesday for a Friday prom that same week. Not only do I feel that the sales lady took advantage of a young girl, but she was well aware that the dress wouldn't be able to be altered in less than 2 days time! If you want a decent dress steer clear of this place!!!

Using Mari Mi Bridal is the single biggest regret I have with my wedding. For those who don't want…read moreto read a long form essay on the million ways they screwed me over, the summary is that we purchased a dress, including a $200 rush fee for the dress to be ready in June and a $200 fee for the dress to be lined. The dress came unlined approximately 6 weeks later than promised, and Mari Mi repeatedly never returned my calls. They promised in writing to reimburse me for the cost of putting the lining in (I was charged $400 from my seamstress for just the lining issue), but as of this posting they have not despite requests to do so. I went dress shopping in March for my September wedding, and purchased a ~$3500 dress with $200 rush fee and $200 lining fee. I was told the dress would be ready in mid June ( I don't recall the exact date). Mari Mi reached out once to confirm which panels I wanted lined. We agreed to line several panels in the bodice and hips, and they shared a photo of what exactly would be lined. On July 1st, I had not heard about my dress pickup so I called Mari Mi. I was told someone would call me back. No one did, so I called the next day. I was told someone would call me back in 30 minutes. No one did. I called a 3rd day in a row. At that time I was told the dress was late, still hadn't shipped, and I should make a pickup appt for the end of July. They could not tell me why the dress was late, nor did they offer to refund the $200 rush fee. I made a pickup appt for July 30th. Did they call me when my dress actually came in? Of course not. On July 30th I arrived to pick up my dress, and the dress was unlined in ~6 of the 8 panels we agreed to (depending on how you count the panels). I brought this up to the sales associate, who said she would reach out to her boss. It was honestly very upsetting as I already had a horrible experience with them, and when they finally delivered the dress it was so far from what we had agreed upon and I had very limited time to fix it. The dress has several see-through mesh areas including deep in the hips, and I would feel very exposed if I was getting married in it unlined. Genuinely, I would not be able to wear underwear as the side straps would be visible with the cutouts. At this point I went to their website and submitted a complaint. The owner offered to "pay" for the lining in alterations (though we had already paid for the lining when buying the dress.) The next day I went to my alterations appointment with my seamstress and explained the situation. They needed fabric from the dressmaker to line the bodice in the areas Mari Mi had failed to line, so they called Mari Mi. I could not hear the exact conversation, but the account from my seamstress was that Mari Mi only offered to line the bodice in the fabric from the skirt, which was simpler fabric that did not match the bodice as the bodice had a lace layer. My rockstar seamstress was luckily able to procure the correct bodice fabric on their own. My seamstress charged $400 for the lining to be put in after the fact as they had to buy fabric+shipping+labor, and I overheard that Mari Mi were being super rude to them about the cost. It was actually originally $500, but my seamstress gave a discount as a courtesy to Mari Mi. Again I had paid $200 to line the dress originally and Mari Mi did not check it when it arrived and handed me an unlined dress. It's not surprising to me that it would cost more to put in during alterations than when the dress was being made. Ultimately, if you want a bridal shop that will return your calls and deliver the dress you agreed to in the timeline you agreed to, consider going anywhere else. And again, as of this posting Mari Mi owes me $400 for lining (and arguably $200 for the rush fee) that they have not paid and instead have ignored my emails requesting to be reimbursed as they promised in writing to do.

I had the BEST experience wedding dress shopping at Mari Mi Bridal. My consultant, Alicia, was…read moreknowledgable and friendly. When I checked in and filled out the bridal questionnaire, I forgot to tell her what designer I was most interested in. As we were browsing the dresses, I stopped her to let her know and she said she had already pulled a TON of dresses from that designer! It made me feel comfortable and confident that she knew the exact vibe I wanted to go for. Dresses in many different price ranges, and they are so respectful of your budget. While trying on dresses, she was extremely knowledgable about adjustments that were available for each gown (linings, sleeves, bustles, etc.). Different from many other bridal shops in Philly, my crew and I were able to browse the racks ourselves, and pick a few dresses to try on in addition to the ones Alicia pulled for me. The appointment was 90 minutes, so I really felt like I could take my time, have fun, and see which gown really spoke to me! When I got overwhelmed, Alicia was so helpful and made sure we slowed down - she even offered me chocolate and some words of encouragement! She really was the best, and I'm so happy I ended up getting my dress here. Would ABSOLUTELY recommend to all brides!