How disappointing we are with this company. One spent over an hour with front guy going over our…read morekitchen design. Never once did he say that these cabinets would not be assembled. I was ordering them not a contractor. This was a whole kitchen remodel. I get all the cabinets and they are in small boxes!!! 4600 dollars and I a supposed to do the assembly. Nope we had to return them they did. The one older gentleman in the front was saying how easy they were to put together. While thr kids In the back were saying they are a pain to put together. Then he offered to give me step by step instructions. So he gave me cabinets without instructions. So we returned them bought beautiful same white shaker cabinets assembled at home depot for less!!!! For less!!!!! Then we buy butcher block counter tops and we had to go and order another 10foot one left at the store cause we didn't have room. Went to go back a week later the suckers sold it to some other customers!!!!! The nerve they have. They told us we should have come back sooner. We have a 30 day hold! Now they can't get another one for 3 to 4 weeks! So very disappointed with this company! We have spent a lot of money at this company in windows, doors, and flooring! And this is the treatment we get!!!

We put a used exterior door at VJ's and sent it to be hung. In 2 weeks I called and they couldn't…read morefind it. Of course they don't have another and we can't match the rain glass we bought for the side window to match. Once you buy something pay for it and TAKE IT WITH YOU! I like the prices on trim, used windows, doors. Some appliances are also a deal. Found a widespread sink (not available thru HD or Lowe's) for a good amount. My biggest gripe was loosing/selling the door we had found with rain glass in it. They didn't even seem concerned. I either had to put a non matching door next to the rain glass side window or spend $1000 to get one to match. I learned my lesson- don't let it happen to you.

*Upgraded to a 4 star review because the owner contacted me and apologized. Seems like a good…read moreperson. The following problems earned these guys 2 stars: 1. They measured a foot shorter than they were supposed to one one set of my metal roofing (although they measured it right the second time). 2. The cuts are sloppy, as can be seen in the pictures. 3. They use a very out of date system. When I sent my original email asking for a quote, they printed it out, wrote on it by hand, took a picture of the paper and sent that back to me as the response. If they don't learn how to efficiently use the internet, they'll out of business.

Look no further for anything windows, doors, and flooring! Hub City is the best in the biz! My…read morehusband and I were more than impressed with the people at Hub City Supply. John Kuhn and Steve Percy replaced all of the windows in our home including a picture window, a sliding door, and a gorgeous front door! The results are stunning. They did a wonderful job. The people at Hub City Supply, specifically John and Steve, are talented, professional, detail oriented, and a lot of fun to be around! They made the process from ordering to installation so easy and efficient. I appreciate the way they made sure every little thing was perfect and did a great job cleaning up when they were done. I highly recommend this company! My dad owned a construction business in Lewis County for 26 years and he has used Hub City for his buildings and for two of his own homes.

Very helpful in my flooring project. Listened to my needs and the finished floor looks great.read more

The good folks at Lincoln Creek Hardware have helped to make them our go-to hardware store!…read more We have always been a locally-preferred type of customer and tried to steer clear of the big box hardware stores whenever possible. Personally, I find The Home Depot and Lowes way too overwhelming and loud. At Lincoln Creek, I feel like I'm walking into the hometown hardware store that I went to with my dad as a kid. With a smiling greeting at the door, a "what can I help you with" attitude, and a friendly, good-natured personality ... Lincoln Creek has it down. Sure, their prices can be a wee bit higher than those mentioned above. However, the staff is very kind and helpful. They all know where items are and don't need to "call" anyone to figure out which aisle something is in. Their selection is pretty darn good for not being a big box store, with me finding pretty much everything I need at each visit. Sometimes they don't have what I need, but it's rare that I can't find an alternative. The best part of the store is Larry and the paint department. Larry is the paint master, being able to match colors perfectly and tinker with the formulas to make them work. They stock B. Moore which is even better. Lastly, they have a very large Lumber department in which you can find most anything that you need. The only section that needs some love and is routinely lacking is the garden/plant section. Their selection of plants, flowers, etc. is pretty sad. All in all though, Lincoln Creek is our first stop. I like it. The kids like it. It's a safe, good place to go. They will keep on seeing our faces there.

Horrible customer service. These employees need to take lessons from the Walmart greeters and…read morecustomer service lessons from The Farm Store. I have been there 3 times in the last month to buy fire logs. Only once did a young man ask if he could help and carried the box of 12 out for me. Today I purchased 36, sliced my finger open while loading them into the cart, stood in line waiting while my finger dripped and finally the cashier called to the back to bring out a bandaid. The jerk that brought it out, big guy that has been there for years...didn't even offer to help with the logs. UNBELIEVABLE!!!

I hired Granite Gallery to do an extensive remodel on my home...all new cabinets (2 bathrooms and…read morekitchen), quartz countertops, convert 1 tub/shower to a walk-in shower, and new flooring throughout. Gary (the owner) came out to take measurements and I discussed with him and showed him the damage to some of my cabinets including the upstairs bathroom vanity. When he sent me the rendering, I asked for a change to the bathroom cabinets from just cabinet doors to a door and 2 small drawers. We agreed to the change via email. When they came to do demolition, they left the upstairs vanity intact so that I had running water in a sink somewhere in my house. I planned to keep my original sinks from the bathrooms and one of the toilets but they discarded the downstairs sink and the top of the tank from the toilet that I was going to keep. I did ask that they provide new sinks because it was an error on their part but I did go buy a 2nd new toilet myself. When they installed the new cabinets downstairs (kitchen and 1 bathroom), the bathroom vanity only had the cabinet doors without the 2 small drawers I had requested. I was confused but thought it must not have been doable in such a small space since my new cabinets were NOT custom. Work continued and eventually they were wrapping things up...or so I thought. They brought the quartz countertop for the upstairs vanity but there was no new vanity yet. I called Gary and he said it wasn't included in the original order but he said he'd get that ordered. It was 3 to 4 weeks later that they were finally coming out to install the vanity, countertop, etc. as well as finally install the door/drawer pulls on all my cabinets. I work from home but was very busy in meetings that day so only checked the work after they'd left. That is when I discovered that the layout I had requested WAS possible so the upstairs vanity had the cabinet and 2 small drawers. I had paid for this project with an upfront payment of more than half the cost of the project, a mid project payment, and then a "final" payment as things were beginning to wrap up but before I realized they didn't have my final cabinet. I was then contacted to pay 1 final invoice for the upstairs vanity and the knobs/pulls...both of these items were part of my original order. I tried to stop into The Granite Gallery showroom to speak to Gary in person but he was out so one of the girls had him email me in which he attached the original rendering of the cabinets and pointed out that only 1 bathroom vanity was ordered and I agreed to it. In my response, I attached the email conversation where I agreed to a different configuration. I had also let him know that they didn't cut a hole at the base of that upstairs vanity for the heat to vent out into the bathroom. After more than a week when I hadn't heard back, I reached out again via email and received an email from his assistant informing me that Gary was out so she was receiving his emails and answering. She said that Gary had decided to write off the upstairs cabinet and to enjoy my remodelled home. I sent a response that the heat vent still needed to be addressed and I have been ignored...no response. Overall, the workmanship was good and the foreman was very helpful but the lack of decent communication and follow through on The Granite Gallery's part was horrible and now I feel like I've been blown off because they screwed up on the cabinet layout and I have it in writing. I would NOT recommend doing business with this company.

Bill and Kathy Tenino, Wa. Sure pleased with the product…read moreand installation of our countertop and backsplash. Scott the sales person was informative and did a layout and estimate of our kitchen design was spot on and we never felt pressured. Max did the template and installation was very informative and quality minded. Travis did the final templating of our backsplash and he spent a good deal of time with us was not in any hurry and really helped us with our decision process with the material we had left to work with it was a real pleasure to work with him. Our overall experience was great as we had never done this type of a project and felt as if we were helped at every step of our project. My advice ask questions and they will help. Thanks for the experience.

Overall, I'm happy with the new counters & backsplash. Its just beautiful. Everyone was very…read morefriendly. I want to mention a few things this 1st timer experienced. Demo- if you are removing old counters & backsplash, be prepared for some slight repairs & touch-ups on cabinets and / or trim. Also, they do not remove your existing faucet, garbage disposal, oven vent etc. Nothing plumbing or electrical. If you add tile on a wall where there previously was none, expect to need longer machine screws to put the outlets back. If they don't notch out the tile for the plate covers they will not be as flush. We found both of these things out the next day while trying to put the outlets back in & covers on. If using your existing sink, the sink clips may not fit with new counter. We had to remove sink & caulk under. I hope this gives some insight for others as we had no clue of the process going in.

I highly recommend Creative Granite and Quartz. They did an outstanding job of removing our old…read morecountertops and replacing them with perfectly cut new ones. The installers Memo, Adam and Jessie were professional, talented, respectful and quick as they worked in our kitchen. What a great local company that excelled!