Got a parking ticket because I was 3 minutes late even though the officer saw me unlocking my car…read moreand moving stuff into my car. I disputed the ticket ten minutes after and did not hear back. Instead of ticketing people that paid for their parking how about ticketing or taking care of all the people protesting against you that were blocking the streets and traffic on January 30.

I was asked to do a wellness check on someone and when I arrived I noticed 2 LBPD units parked up…read morethe street and then I saw a message that the person I was checking on was deceased. I needed to relay the situation to a family member that lived out of state and it was nerve wracking to say the least. The officers were there for hours waiting for the coroner and explaining to all kinds of nosey people with somewhat inappropriate questions. I have a handful of cops in my family but I don't get to hear about the slow days per se. LBPD contracts with a service called TIPS. They send counselors to calls where someone is impacted by a traumatic situation. These people along with the officers were amazing and they stayed till the last person walked out and I locked the door. Of course if I get a ticket from LBPD in the future I'm def coming back and taking some s away.

We have a PO Box here so we're always here. Libby is the most kindest, loveliest, most helpful,…read moresweet let there is. Every time I go in there she always has a smile on her face and makes my day that much more better. Today especially she was a superstar. We had two medium size luggage pieces that we ordered and my mom is older and can't lift, I just had broken fingers and can't lift so she took her time and went out of her way to help us carry them to our car. Libby makes going to the Post Office a much more convenient and even a happy time. Libby is beyond phenomenal and I strongly hope that she gets the recognition that she deserves because she is simply the best. I know others feel the same way. She is a wonderful blessing not just to me and to my mom, but to our community as well.

If you read the reviews, many of them have to do with package deliveries and NOT this post office…read moredirectly. As for this post office, I have always had great service from the staff here who are always courteous and friendly. It feels like a small town USPO which is what I love most. The women who work here are so nice and helpful.

I had Jose Gonzalez and Cary Harding out to my home to figure out if the minor leak I had was a…read morecity pipe related to wastewater or something else, since the pipe was about 3-4 inches. Anyway after dropping some dye in the pipes and doing a few other things they were able to discover the problem. They were a big help and we just want to say thanks...Rod K.

Five star customer service from Chris Duarte. The department is friendly, helpful, polite, and…read moreefficient. They are the opposite of the department of motor vehiclesales (DMV). Outstanding decor and atmosphere, quite noise level, a lot of history on the walls. It's is a little like a beautiful museum.

We recently held our ceremony at Laguna Hills Civic Center, and overall, it was a really positive…read moreexperience--especially for couples looking for something simple, affordable, and still beautiful. One of the biggest advantages was how easy the appointment process was. Having a scheduled time made everything feel smooth and efficient. The clerk who assisted us was friendly, helpful, and made the experience feel welcoming rather than transactional. The setting itself was a pleasant surprise--the scenery created an atmosphere that felt much more elevated than expected and made the moment feel like a much larger wedding. It also provided a great backdrop for photos, which was important to us. All of the necessary information was clearly outlined on the website ahead of time, which made planning straightforward and stress-free. And from a value standpoint, it's hard to beat--it truly felt like a $20,000 wedding experience for just $89. Everything was organized well, which helped the day run seamlessly. There were a couple of minor drawbacks. It can get crowded, especially with multiple parties scheduled around similar times. While the website notes a maximum of 20 guests, it's possible to have more if you're outside--but that can make the space feel tight and limit photo opportunities. Overall, it's a beautiful, efficient, and cost-effective option that still delivers a memorable experience. A great choice for couples looking for something intimate without sacrificing the feeling of a special occasion.

This government building has a really calm, serene feel to it. As you walk up, the Clerk-Recorder…read moresuite is on the right side of the fountain, which makes it easy to find. Right before the entrance there's a QR code for the waiting area, and it's honestly a great system. Once you scan it, you can see your place in line, and when it's your turn they'll text you the window number so a friendly staff member can help you. If you need copies, filing, or to register something, it's definitely worth checking their website first and completing what you can online to save time. But if you don't have access, there are three computers available after you walk through the waiting area that you can use. I went in the afternoon during the week and it was incredibly quick; hardly anyone waiting. They accept cash or credit card, and you can always ask ahead if they take personal checks, money orders, or cashier's checks. If you call with questions beforehand, the staff is very knowledgeable and helpful. They record everything right there in the office, and the whole process was smooth and efficient.

This place is run like a top. I'm proud of all my old men…read moreand women friends who not only served their country with pride, but continue the legacy of excellence that they started so many years ago. The younger generations could learn a lot from these fine men and women. Cheers, warriors.

Such a great spot, where else can you see heavy artillery in a front yard? Now adays they use it…read morefor dance classes and community events, but the building is a staple in laguna and should always be given a speacial nod.

I went in today apply for health care , Chad was very helpful, anwer all my questions get us…read moremoving pretty quickly and help me to find the right person . I definitely recommend it, it's a very nice facility !! Kindly regards Katy

Everyone is very helpful! Really kind and patient workers! very pleased with this location!read more

When we first moved to the area, there was a small post office in Aliso Viejo. It had the worst…read morehours possible and horrible customer service. When they closed that location down, we started coming to this location. The Laguna Niguel Post Office is so much better than the old Aliso location. The Laguna Niguel Post Office is located off of Alicia Parkway and Niguel Road. The parking lot is large, but can be crowded at times. Sometimes, people park against the gate due to a lack of parking spaces during busier times. The business itself is average in size. Sometimes the line extends past the P.O. boxes and it moves kind of slow. They typically have 2 people working at the front counter, but if the line is moving too slow, they'll bring out another representative to help speed things up. Customer service here is excellent! If the line slows down, the lady from the passport photo room will take customers into her office and assist them with their packages etc. They run a pretty tight ship here! I have been to several post offices in South OC and this one is my go-to location. They know all of their regular customers and it's refreshing to see that they remember your face when you come in. I've had plenty of great experiences here and I will continue to come to this location to mail packages etc.

This is the only USPS that I've actually seen 3-4 associates working in the front, which suggests…read morethat they are actually relatively busy and need enough staff to handle the customers that do come through the front door. Although the front was well staffed, it still took about 10 minutes until I was able to receive service. However, the service was good and the associate did not have any issues with my oddly sized package (nearly the size of a large poster that could not be bent) and weighed my package and provided a receipt without any additional questions. Overall, it seems this location is able to handle the traffic, it was a relatively steady line of people visiting on a weekday late afternoon, and would probably return if I had USPS related items to address.

Love love this city! The location is wonderful, you have plenty of nature, you are close to the…read morebeach, the food is fantastic, and the weather is amazing

I have lived in a few places in my 37 years. Aliso is probably the loudest place I have been a…read moreresident in. Sirens all day, late at night early in the morning. I mean allll the time. I lived in San Francisco and heard less sirens. If you ever think of moving here maybe make sure you have double pane windows and move somewhere else. Unless you like waking up at 3-4am or always having your windows closed and headphones on.

The experience varies a lot in different offices…read more San Jose Field Office 5/5 The staff in this office are all very kind to help my cases wherever possible. Thanks for all your work! California Service Center 0/5 Unlike other USCIS offices that all did their best to help my applications wherever possible, the acting directors in this office tried their best to NOT support the applicant even in the extremely hard situation, and they never acknowledged their responsibility on the delayed processing times during COVID-19. This is the worst experience ever as a US citizen. Application Support Center 5/5 Overall 3/5

California Service Center, you've wowed me. I might be overly impressed because you're my rebound…read more Let's face it, after the hell that Vermont Service Center put me through, it would be hard to NOT impress me. I'm most grateful for how quickly you get the work done. I just love that you meet or actually beat your turn around times. That is always a crowd pleaser. You know what else is impressive? The way that you manage to get the Premium Processing done in a timely manner without using RFEs as a way to buy yourself more time. Oh, wait--that's the way it is SUPPOSED to work?! Ah, well, being in an abusive relationship for so long skews the mind. I was under the impression that I was to expect RFEs all the time for no reason and to brace myself for extra long waits. Now that I know better, I won't go back. Unfortunately for a few straggles still left at Vermont, they're still on a waiting list of much longer than the maximum six months shelf life and I'm on the verge of breaking them free and resending the goods to you. I have a feeling that it would actually be faster that way. Sad. California, I'd heard such good things about you. And while I'm still getting used to competent work with actual standards, I'm sure I'll ease right into your rhythm without too much trouble. Thanks for taking me in.