Today I called the SSA in Santa Ana for some information on what to do with Medical, as, I'm…read moreturning 65yo soon. I was lucky to have spoken with an agent that was very informative. Me being a little on the slow comprehension side I really did not even know what I was actually asking for or maybe confused as this is all new to me. Well, the agent I was so lucky to speak with was the one who was able to help me out by not just her knowledge and professionalism but better yet by her kindness and her patience. I was able to understand the first steps to it by her simplifying it to me according to my capacity. Also, without making me feel any less with my cognition. Well Ms. Meka, I appreciate your help. We would be in a pleasant place if most people were as kind and as patient as you were with me. Once again, thank you! F.E.

Thank you Social Security Administration specifically the Santa Ana, California office in the…read more office building on 1st Street. I am grateful for the very simplified process to make an appointment. I love the efficiency of the entire team here, including the two absolutely stellar, sharp. approachable and very helpful armed security guards on the 5th floor. A special thank you to the very nice guard downstairs who held the main door open for me. I really appreciate Miss W's assistance with helping me get a physical & duplicate social security card plus explaining and printing out my Social Security Delayed Retirement Credits( DRC) as I am 68, have not availed of my Full Security benefits at my FRA - full retirement age and loving getting that 8 percent increase every year. I am going to keep working till 2027! The team here was efficient, to the point and solid The office was simple. The garage below has ample parking spots. Closed on Saturday and Sunday. Please check in with the guard in the lobby downstairs; he/she will guide you to the elevator to the fifth floor.

I went in today with my adult foster son to try to get his past tax refunds. Good news is he was…read moresuccessful in getting his 2 checks (lady claimed up to 9 weeks to receive in the mail). Here's the not-so great part of our appointment: the older Vietnamese lady who assisted us has a sharp accent that is difficult to understand, and can appear as if she is not listening very well cuz she's on her keyboard and screen. GOOD LUCK WITH HER... You have been warned!!!

Poor customer service. They want EVERYONE to go online for all services. The few local offices have…read morevery little services available. Just sad! They do not have a problem collecting your money.

There are a supervisor name Trang Thái, & her spouse Thang Duong who are unjust and demeaning to my…read morepatients. Ms. Trang Thai's officers have also told my patients that their supervisor ordered them to "deny all the n648 from Dr. Thoa." I have complained to the central USCIS offices with no response.

My experience at this civics test center was quick and easy--at least for me. I've noticed some…read morepeople were given a harder time, but that seemed to be more about them being underprepared or underqualified rather than the staff's fault. The staff overall were nice and efficient, making the process smooth. However, the front desk lady on the 2nd floor could definitely step it up a bit--she seemed a little less sharp than the rest of the team. If you come prepared and know what you're doing, it's a straightforward experience. Not much more you can ask for from a test center!

Everyone hates their job, which is frustrating because it affects their ability to help and provide…read morethese services to people whom are in need. Their supervisor included. Wish they had more training and therapy offered for workers !!

This place tried to run some type of scam or identity theft on me. Without my knowledge or…read morepermission, they signed me up for stupid MediCal! This caused my private insurance through covered CA to be canceled. I had to spend hours on the phone with these people to make them get out of my life. They should be investigated by the DOJ for fraud.

The lady who answered the phone pretends she can't hear the caller I called three times and used…read moretwo different phones, All I got was Hello, Hello, is someone there? The person will not do her job and the proof is my wife called again on her cell phone and got the same response. Terrible county employee. ZERO stars.

I wish everything was this easy, literally the best experience got in and out in no time!!read more

Excellent and fast service! Request your records online and pickup on same day. Very happy with…read morethe service!

It is impressive for a government facility. All of the clerks were friendly and helpful, there was…read moreplenty of seating, an efficient online record application system, and it was air conditioned. They even have bathrooms for customer use. I will definitely look forward to utilizing the OC hall of records whatever the occasion arises.

Went here for a tour and training. Well organized and well staff. They explained how it work and…read morehow the procedure run and we went through on how each machine from beginning to ending. Quite unique since everything must be do in two not solo since every single vote counted and must be accountable and acutely per guidelines. Had a better understanding afterward on how the voting and counting system works.

I went in here to register to vote, and staff were extremely helpful, practically jumping over the…read morecounter to assist me (kidding). But seriously, these individuals were very professional, very kind, and didn't leave any of my questions unanswered about the registration process. I recently received my ballot, and can't wait to participate in the process!! Thanks everyone at the Orange County Registrar of Voters!!

I visited the Orange County Clerk's office to submit my bond documents and complete my oath…read moreceremony for my California Notary Public commission. A big thank you to Richard at the counter for being so friendly, helpful, and efficient. The entire process went very smoothly, and everything was completed in about 20 minutes. Starting June 12, 2026, I officially became a California Notary Public for a four-year term! A quick note for anyone visiting: parking can be a little challenging. Richard mentioned there is a free parking lot behind the building, but I wasn't sure which one he meant, so I decided not to risk it and parked elsewhere. Overall, a very smooth experience thanks to the helpful staff!

I visited the county clerks office to obtain deeds of trust that were very old. The ladies who…read moreinstructed me to call the county assessors office to first obtain the book and page number were friendly and helpful. Once I received the info I needed they helped me check in, and about 5 minutes later I had the documents I came for in hand. Probably the smoothest government office I have been to, by miles!!

This courthouse is so beautiful! The security is professional and helpful. Be prepared to remove…read moreshoes when you enter this federal building. The mural in the front is really lovely. There is the image of President Regan and the artist's own wife and child in his art.

I used to work over by here near the Federal Building years ago, and it was pretty interesting. I…read morehave taken care of certain matters of helping out a friend in a situation at this courthouse as well. There is always construction going on here. Now, i think they are going to create more space at this courthouse, and revamp the whole center here. As usual be careful where you park here. They still use parking meters you have to check up on. All in all, this is a intense place to have a court case.

great community work...but makes no sense to have an appointment system and have to wait for 2 plus…read morehours! this was not the first time!! no real alternative as the service is free and excellent! but when you have patients leaving because of jobs, family or personal and not being treated...the system does not work!