If you are interested in being taken advantage of, given attitude, treated with absolutely horrific…read morecustomer service and charged for something that you not only didn't agree upon but was also not told about, then this is the place for you. I will never return to this place and highly encourage anyone else to avoid it at all costs.

1 Star - Would Give Zero If I Could…read more I had an awful experience at Hoag Medical Group Laguna Beach Family Medicine. I came in urgently needing a same-day chest X-ray after a positive skin TB test. Before going in, I asked very clearly about their X-ray process and was assured multiple times that they could do it same day with same-day results. That turned out to be completely untrue. Because of the misinformation from the front desk--who clearly did not listen to anything I asked--I ended up waiting an extra day for a time-sensitive test required for my work. I was misled about their protocol, given incorrect answers, and treated like my questions were an inconvenience instead of important medical concerns. Then I was told I had to see a doctor before getting the X-ray, which led me to Dr. Mina Abazari. That visit was just as disappointing. She told me her assistants would "pull her out of the room" because she only had a limited amount of time with me--an incredibly unsettling thing to hear when you're there for something urgent. The whole appointment felt rushed, dismissive, and unhelpful. To make matters worse, when I asked for a referral to a cardiology specialist for preventative reasons, she discouraged it and essentially told me I didn't need one. It's honestly shocking in 2025 to encounter a physician who minimizes preventative medicine. The mindset felt outdated and completely out of touch. Will the times ever change? Here's the real kicker: after losing a full day because of Hoag's misinformation, I ended up going to Surfside Urgent Care--and they completed a chest X-ray and gave me results within an hour. Quick, clear, efficient, and zero runaround. I wish I had gone there in the first place instead of wasting time waiting to see a physician at Hoag. I'll be going to Surfside for all my future needs. Bottom line: I came for answers and left with delays, misinformation, frustration, and no sense of being heard or cared for. If you value communication, timely care, and a provider who actually listens, I would avoid this place.

I recently visited Hoag Urgent Care at this location after cutting my finger and needing stitches,…read moreand I'm genuinely grateful for the care I received. From the moment I walked in, the entire team made me feel calm, supported, and well taken care of. Nurse Emily was outstanding -- kind, attentive, and reassuring through every step. Her calm presence made a stressful situation feel manageable. Dr. Ridder provided exceptional care as well. His clear explanations, steady expertise, and gentle approach made the procedure smooth and comfortable. I felt completely confident in his hands. Every staff member I encountered was friendly, efficient, and compassionate. The teamwork and professionalism at this clinic truly stand out. Thank you to Nurse Emily, Dr. Ridder, and the entire Hoag Urgent Care staff for taking such great care of me. I appreciate all of you!

Hoag Urgent Care and Family Medicine is a small urgent care located in a small shopping center in…read moreDana Point. It is very bright and clean. Front Desk was positive and efficient. They didn't have a lot of doctors on staff, but it wasn't a busy day when we went. We wound up needing some more extreme tests and they called around to other Hoag hospital locations and were able to get us a STAT CT scan that same day. The doctor asked a lot of questions and was very thorough. This is a nice local urgent care and way better than going to any emergency room or waiting three months to book with your own doctor!

I've been a long time yelp user, however out of that time, I have never written a review before,…read morehowever this urgent care deserves all the 5-stars AND MORE!!!!! The first weekend on June I took my girl in for a cough that has been bothering her for a little bit too long and the process from start to finish was so efficient and more importantly, compassionate and down to earth. The staff here are so so sweet that I had to ask to have everyones names written down so I can give a SHOUT-OUT. First and foremost, thank you to our PA-C who saw us Flo, she had such good energy start and end and was very thorough with the process and does not add anything unnecessary like some providers do to run up the bill (and trust me...we've had our fair share), but gets to the point and I LOVE THAT! The M.A. who helped us Minnie, so sweet and my daughter typically gets uncomfy when triaging, but with Minnie's bright aura, she was at ease! And Dominique! I think that was her favorite person at the end of the visit because she surprised her with the toy she wanted from the toy machine (which is so nice they have that to begin with) from the clinic's trade box as well as some fun sticker sheets too, and like the last two lovely ladies, amazing energy as well. Congrats to Cali Quick Urgent Care for having a great team and I am so glad we have found this place. **Just FYI to parents or other patients, I could hear other parents getting out of the room to ask when they are getting seen, I've waited over 2 hours at another urgent care before so people need to have a little more courtesy and patience as I think there is only 1 provider. If you rush the provider, that can jeopardize care for your kid by rushing them!!! But if Flo ever sees this, we appreciate you and we understand, you GO GIRL!!!!!!!

I came here for a preventative X-ray, and after this experience, I'm not sure why anyone would go…read moreanywhere else. There can be so much red tape and so many barriers to getting basic medical care, but this urgent care makes the entire process simple, convenient, and actually doable. Highly recommend! Only wish they had more than bankers hours.

I had a laceration on my finger and I didn't have to wait long to get stitched up. They were…read morecaring and efficient. I will definitely come back next time.

Something's up with this place.. Their billing dept needs to…read morebe investigated. $615 for a 30 min office visit that took 5 minutes? Took 4 calls to get through to their 3rd party billing company, who said it herself they have "odd" billing practices. Make sure you check your bill when you get it, you might not have to pay a lot but your insurance is being milked.

This is the best Care I've ever been to. If there is a wait time, it's going to be minimal if you…read morehave to wait at all. Usually, I walk right in to the treatment room after signing in at the front desk. The front desk secretary who checks you in is very pleasant and sweet. Maz, the nurse is really cool and laid-back and makes you feel comfortable and totally makes you feel at ease. Then next comes the provider, PA Richard LICON. He's every provider should be at an urgent care or a doctors office or a hospital. Great bedside manner, knowledgeable, reliable and makes your experience as comfortable as possible. I have been there on the days that PA Richard is not there and it is a severe contrast you will experience to say the least. I believe it is the owner that is there on all of the other days, which is every day, but Friday, Saturday and Sunday to the best of my knowledge. I do not recommend this urgent care. Unless you go on the days that PA Richard is there which is Friday Saturday and Sunday because the provider who is I believe the owner is a condescending, rude, arrogant and overall unpleasant human being and I will never see him again that's for sure. I looked at the reviews and condescending. I think I've seen four times to describe in four different reviews of this urgent care. Thanks to PA Richard. This place is still in business, I'm pretty darn sure. So thank you to everyone there except for the owner/provider who you will unfortunately be seen by if you're there all days except Friday, Saturday and Sunday. And good luck to you if you have to go on one of the days where he's there because it will be unpleasant and rough lol.

If I could give zero I would. The two girls working on 5/26/26 at the front desk were incompetent…read more The moment I stepped in the two young women at the front desk were blatantly more focused on their past partying events they did vs helping the packed lobby. Meanwhile the lobby area is filled they have about 8-10 clipboards untouched and stacked and after 20 minutes of waiting for them to help me while I'm standing their directly in front of them listening about their weekend for them to ask me my name, ID, medical information. Nothing finally they help and I fill out the first form of paperwork because I had been there before. The new girl can't find my name proceeds to have me fill out 3 pages of paperwork and ask for my ID and medical information after 40 minutes of waiting all the paperwork they finally announce to the entire waiting room my medical info + that I can't be seen unless I pay $100 due to my insurance not being accepted. If they had asked me for my info from the get go I would have been in another urgent care getting treated but instead I sat there in agonizing pain for 40 minutes before being told my insurance wasn't accepted. Also I did call prior to going to ensure they accepted my insurance. Instead of gossiping and chit chatting in front of all the people who are waiting for medical care do your job! Considering you signed up to be in the medical field we all could have been helped in a timely manner instead of sitting around waiting for these two women finish their conversations about their weekend plans.

I cannot say enough wonderful things about Dr. Angela Colombo. I came to the walk-in clinic with a…read morePAINFUL infection in my left index finger that needed to be drained. While I am confident in many areas of my life, I am absolutely terrified of needles, blood, and medical procedures. I was a bundle of nerves, dreading the procedure and appointment. Dr.Colombo immediately put me at ease. She listened to my concerns, answered my questions, and treated me with respect, kindness, patience, and humor. During the procedure, I was squirming, shaking my legs and doing my best not to panic. She never made me feel embarrassed. Her skill and professionalism were outstanding, but what impressed me the most was her compassion. She turned a stressful situation into one where I felt cared for, and safe. I highly recommend Dr. Colombo and am very grateful for her educated clinical expertise and experience. She has the BEST "bedside manner" for a doctor !!! MAHALO NUI LOA !!!

So easy to make an advanced appointment for Urgent Care on the webpage. Very easy to check in and I…read moregot to see the doctor promptly. She diagnosed the problem and sent a prescription to the pharmacy. I had the prescription within the hour.

Be careful if you go here for your annual exam that insurance pays 100%. Dont ask them to fill out…read morea form for you to play ball or work related as they will bill as sport physical or work related injury. It isn't cheap either. Charged 445.00 when it should have been free and then charge an additional charge for filling out the form.

What an amazing physician. Dr. Czuleger is kind, patient, caring, compassionate, and extremely…read moreknowledgeable. I took my wife to urgent care today in Mission Viejo and the office staff, nurses, and Dr. Czuleger was simply amazing. If you met Dr. he is like the doctor we all dream of having. He is a great listener, full of knowledge, down to earth, and with the personality of a family member. If we could give more than 5 stars Dr. Czuleger would get as many as they had to offer! Thank you to Dr. Czuleger and his staff for amazing service, thorough testing and comprehensive evaluation, prognosis, and recommendations. Happy Holidays

The other day I was looking for a same day urgent care for a swollen gland and was surprised to see…read morethere was one right down the street from me that was within my medical group. Sadly they will not have same day no appt care after April 20,2026. Service was good and the doctor I saw was very attentive. I'm

I hadn't seen a doctor for myself since my son was born -- he's now 5 years old -- so I was a bit…read morenervous finding a new primary care doctor. I know some people may hesitate because Dr. Shin is newer, but my experience with him was absolutely excellent. Before my first visit, Dr. Shin had already reviewed my medical history, which saved a lot of time and showed how thorough and caring he is. I came in for a physical and full blood work, and as soon as I checked in, Dr. Shin personally came to the lobby to ask about my concerns and what I wanted done. By the time I was in the exam room, everything was ready -- very organized and efficient! During the appointment, he listened carefully and offered thoughtful solutions before even mentioning medication. I really appreciated that he focuses on the root cause of issues, not just symptoms -- a true example of great osteopathic care. My lab results were ready within a few days on MyChart, with detailed comments from him explaining everything. Dr. Shin is an outstanding, compassionate, and knowledgeable physician. If you're looking for a caring primary care doctor who truly takes the time to listen and help, I highly recommend him!