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Providence

2.9 (206 reviews)
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2 years ago

Excellent care and concern from everyone in ER. Fantastic customer service during a stressful ordeal.

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Ask the Community - Providence

Is there Urgent Care at this location?

There is Urgent Care at this facility.

Can I park in the hospital to go to the beach?

I have some really great Interior Design magazines (no offesive ads or offensive articles) that would be for your emergency room or patients while they're recovering. Is there someone I can contact to drop off the magazines?

Hi, Joanne! Thank you for your generous offer. We would love your donation. You can drop off the magazines at the front desk in the lobby of the hospital and write: “Attn: Jo Z., Emergency Dept.” on the note. Jo is expecting your magazines and was… Read more

Does anyone have a review on the Behavioral Health Unit at Mission Hospital Laguna Beach,Ca?

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Review Highlights - Providence

I am blown away by the compassionate, kind, professional individuals in the emergency department.

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Hoag Medical Group - Laguna Beach

Hoag Medical Group - Laguna Beach

4.2(53 reviews)
3.9 mi

The office and nursing staff is friendly and efficient. I've been there several times and haven't…read morehad to wait for more than a few minutes to be called back to start my appointment . It's a convenient location and a nice facility. I also really like my doctor there, Dr. Szymanski, great guy that is over seeing the big picture of my healthcare with an eye for preventative medicine.

1 Star - Would Give Zero If I Could…read more I had an awful experience at Hoag Medical Group Laguna Beach Family Medicine. I came in urgently needing a same-day chest X-ray after a positive skin TB test. Before going in, I asked very clearly about their X-ray process and was assured multiple times that they could do it same day with same-day results. That turned out to be completely untrue. Because of the misinformation from the front desk--who clearly did not listen to anything I asked--I ended up waiting an extra day for a time-sensitive test required for my work. I was misled about their protocol, given incorrect answers, and treated like my questions were an inconvenience instead of important medical concerns. Then I was told I had to see a doctor before getting the X-ray, which led me to Dr. Mina Abazari. That visit was just as disappointing. She told me her assistants would "pull her out of the room" because she only had a limited amount of time with me--an incredibly unsettling thing to hear when you're there for something urgent. The whole appointment felt rushed, dismissive, and unhelpful. To make matters worse, when I asked for a referral to a cardiology specialist for preventative reasons, she discouraged it and essentially told me I didn't need one. It's honestly shocking in 2025 to encounter a physician who minimizes preventative medicine. The mindset felt outdated and completely out of touch. Will the times ever change? Here's the real kicker: after losing a full day because of Hoag's misinformation, I ended up going to Surfside Urgent Care--and they completed a chest X-ray and gave me results within an hour. Quick, clear, efficient, and zero runaround. I wish I had gone there in the first place instead of wasting time waiting to see a physician at Hoag. I'll be going to Surfside for all my future needs. Bottom line: I came for answers and left with delays, misinformation, frustration, and no sense of being heard or cared for. If you value communication, timely care, and a provider who actually listens, I would avoid this place.

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Hoag Medical Group - Laguna Beach - Me

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Hoag Medical Group - Laguna Beach

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Providence Mission Hospital - PROVIDENCE MISSION HOSPITAL, Mission Viejo, California!

Providence Mission Hospital

2.5(627 reviews)
6.0 mi

My spouse was taken here after he had a bad accident in San Clemente. I am sooooo glad that he was…read moretaken to this hospital. They were very attentive, professional, and caring. They called me right away and communicated what was happening in a calm, professional, and kind manner which helped my panic calm down. When I arrived, the ER waiting room was overly packed. People were along the hallway with IV bags getting treated because the rooms/beds were full. Even with a packed ER and other patients yelling and being nasty to the medical staff, the staff all kept their cool and did their jobs in a kind yet professional manner. They gave us top of the line quality care. I watched them sew up my partner's face, wrap his broken bones, and give him tests. All were done with professionalism and care. The doctor attending to him was very communicative and explained everything thoroughly. The nurses were telling us stories and made sure my partner had everything he needed. They also have a parking garage which is helpful. It's a bit of a walk but they have someone with a golf cart giving people rides to and from the parking. Thank you all again!! I can't thank you enough :) Also i'll spare you the gory details and not add photos. You're welcome lol

Ted- intake Nurse. Beverly: Volunteer and 30 year OR nurse,…read moreMaria: Pre-op Dr Lin: Anestesologist Dr Cvar: my MVP! Post Op Nurse: Glenda thank you everyone who helped me when i needed it the most. Check in was easy, finding my way to preop was helpful with volunteer's escorting me. Parking was a flat rate even though construction is a bit chaotic. I want to thank each and every person who helped me during my stint here. Barbara you are an angel! Praying over me with my mom when i needed it the most was just magic. Having a panic attack and nervous in preop was something unexpected. After you came into my room and just chit chatted with my mom and I , everything lifted. The warmth and energy that radiated throughout me is something I cant describe here , it meant alot. After care here was top notch, from start to finish. 5/5

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Providence Mission Hospital - PROVIDENCE MISSION HOSPITAL, Mission Viejo, California!

PROVIDENCE MISSION HOSPITAL, Mission Viejo, California!

Providence Mission Hospital - PROVIDENCE MISSION HOSPITAL, Mission Viejo, California!

PROVIDENCE MISSION HOSPITAL, Mission Viejo, California!

Providence Mission Hospital - Trash on the floor! This place is gross!

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Trash on the floor! This place is gross!

Hoag Hospital

Hoag Hospital

1.0(2 reviews)
5.4 mi

Have acute rehabilitation done ANYWHERE but here. Two weeks on 3W, Acute Rehabilitation Floor, and…read moremy mother is worse than she was after brain surgery. Can't swallow, can't walk and can't eat. and Hoag released her. my mom is dehydrated, malnourished and health has deteriorated since being transferred to 3w. She was weak and unresponsive the day of release, so staff hopped her up on Ritalin to make it appear she had energy. Shame on them. STAY away from this insurance sucking, inhumane floor. The first night on 3W, we informed the nurse at 3:30 in the morning that my mother had soiled herself and needed to be changed (we would have changed her, but we're not allowed), we were told "we won't be doing that until around 6:30" (they were waiting for the next shift to handle it), she also fell out of a wheelchair while under their care (unsupervised after brain surgery). The most egregious offense was that my mother had multiple undiagnosed strokes while in their care. One was the first morning my mother was there. The nurse reported my mother seemed "catatonic" while showering. Her eyes were open but otherwise she was asleep. I only discovered this after her release when another MRI was performed and compared to MRI results right after her surgery. There were many more setbacks, but I would run out of space if I were to list them all. On the plus side, there were some standouts on 3W. Stephanie, the speech and swallow therapist was beyond excellent. Very patient, persistent and always able to get results from my mother. Kyle, the physical therapist, was absolutely wonderful as was Robin the occupational therapist. Lastly, Erica was an exceptionally kind nurse. A true angel. Linda, the emergency room nurse and all of the neurology ICU nurses were first rate, especially Diana. Every team member on 3E - nurses, nursing assistants, etc were all amazing. The ICU and 3E floor Doctor Brian Kong was excellent. Care was above average and truly excellent everywhere except 3W.

Here's one for you, I'm on the phone with these people at Hoag asked about visiting a friend. So…read morethey kill me that only two people can come one visit I say fine there's only two of us show my other friend who is are the guys that's why drive all the way from LA I drove from Mission Viejo. We get there and they're trying to charge all this money the park so we figure out where we can park and I have to pay a lot of bucks. We go inside is the reception desk, We talk to them we found out that her friend then they tell us that you have to be vaccinated even though they have mask all over the place to pick up and where they tell us we have to be vaccinated I said why didn't you tell us that when I was on the phone with EZ wash it's on the website. Today younger people have no clue without the website I'm talking to the horses mouth and they tell me you should've went on the website Screw this place it's not better when the time and he messed up my foot from my life and my back to hell with them

Providence - hospitals - Updated May 2026

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