I ordered Birria Tacos from this place, the taco shells were soft and soggy. Fell apart before even dipping. The consume looked and taste like tomato sauce out of the can. Usually the onions and cilantro are on the tacos already. I had to put them in myself, resulting in broken tacos because the cheese in the taco had already melted so it was stuck together. I ended up throwing one taco away because it was too much to even work with. The beans were nasty and the rice was hard. I informed the host of how disoriented this meal was. He was the only English speaker there. Such a disappointment. I WILL NEVER EAT HERE AGAIN! read more

Lahacienda Mexican Restaurant - Nasty birria tacos! - Mexican Near Me - Americus, Georgia

Good social distancing set up during Covid-19. Huge menu - with many options for meat and seafood and veggies and all things "American style Mexican" food. Prices are okay. Not high, but not the lowest for this level of food. Food is okay. Not great. Not bad. Free chips and salsa. Salsa has a nice kick to it but the chips are thick and oily. The shrimp fajita salad was "meh" - good size portion, but very oily and the shell was quite limp and shrimp very soggy though well flavored. The steak meal was similar - okay, not bad but not good either. No complaints. No recommendations. Just okayness. read more

See all

The customer service was terrible. The attendant seated me and never returned to check on me. But, the servers were regularly checking on other customers. I will not be returning. read more

This is an Americus staple. Huge interior with a ton of seating. Huge menu. Great margaritas. Great for a large group or just a few people. The beef and cheese burrito seems to be everybody's favorite. I've been going here since I was a kid and I still make sure I stop by when I visit home read more

Awesome food awesome service Mikaela is a great waitress all the staff is super friendly and great atmosphere

TERRIBLE customer service. I understand we're all experiencing new "normal," but doesn't mean we can be rude. We can cook Mexican at home, but wanted to support our local restaurants... but it won't be La Hacienda for sure. Not even a smile, made my family feel like we were in the way, or the hostess had better things to do over showing us to our table. I wish there was a La Parrilla in Americus read more

Worst customer service ever! My brother and I stopped for lunch.....we ordered drinks, the waitress was extremely rude, inconsiderate and very unprofessional. When she asked for our beverage order, I told her I wanted a frozen margarita with half liquid half frozen...she looked at me, as if she didn't comprehend or didn't speak English......so I translated to Spanish. She rolled her eyes and walked away while saying that's not how we do our margaritas, and that I couldn't order it that.... whoever made it for me that way, is wrong and they weren't supposed to make it for me! I was shocked, I laughter got up and took my ass to 1800 Mexican Restaurant in down town Americus where I ordered 2 large margaritas and Texas Fajita THE WAY I LIKE IT!!!! read more

The food was mediocre for the price. None of the wait staff wore masks.

Tried several things in restaurant and as pickup and it has all tasted great so far and I love the decor on the inside, the bathrooms however could be fixed up a tad bit. read more

WHOA. What a surprise. We stopped here after a little stop in Andersonville and were pleasantly surprised. This restaurant is family-owned and inexpensive. The free chips and salsa were deliciously seasoned. I had fajitas and the chicken and vegetables were wonderfully tender and had good flavor. If I stop in Americus again, I will definitely stop by for a quick lunch. read more

Worst service ever. I sat at the bar and I think I saw the bartender twice maybe. Steak tacos?? I ordered cheese, lettuce, and tomato with my steak tacos and this is what got. They told me that's how they come!! Really?? This place should be ashamed to call themselves a Mexican restaurant!! The beer wasn't even cold!! NEVER AGAIN. DON'T GO!! read more

Lahacienda Mexican Restaurant - They call these steak tacos?? Horrible!!! I ordered them with cheese, lettuce and tomato and this is how they came!! - Mexican Near Me - Americus, Georgia

I love this place. One of the few Mexican restaurants that use different sauce for their enchiladas and burritos. The staff is always aiming to please. The waiter didn't hear me when I said all beef and brought me chicken . He Had me another hot plate in under 4 minutes. The food was delicious. The waiter and manager both came by and asked me how it was. This is our favorite Mexican restaurant ad this is why! Good prices and a great family atmosphere. read more

Let me start out by saying the food is good if and when you can get it...the wait staff would rather play on their phones and look the other way after you get your food and you can FORGET a drink refill...and by the way, if and when you get an opportunity to order dessert, they are ALWAYS out of fried ice cream...the food is the best and most authentic, if you don't mind being completely unappreciated and disrespected by the wait staff. My family and I have been eating here for over 20 years and will probably continue because of the taste of the food, and we've grown accustomed to being ignored but really would appreciate it if they were nicer. Bring back Maria, she was an incredible waitress!!! read more

I LOVE this place!!! I go here every year for my birthday and it's always amazing. Good social distancing here as well. Tbh it's the best Mexican food I've ever had. read more

Went here for dinner with my wife. I got a seafood dish with a 'cream' sauce that was almost gag worthy. The sauce was curdled and bitter and the 'seafood' was mostly fake crab that had been burned in a pan, just awful. My wife got a dish with a tomato-ish sauce that she couldn't eat more than a few bites of because it was just as bad. The restaurant has a bar where locals hang out and add to the former-Shoney's atmosphere. One of the more intoxicated ones cornered my wife in the ladies restroom, asking for 'feminine products'. Never again. read more

This was my worst experience thus far. I took my son to Lahacienda for his birthday and it was a nightmare. Our waitress took our order and then we never saw her again until she was bringing our ticket. I was upset because of this, I was debating on saying anything and by the time I got to the register my experience got worse. Mari Jose was on the register and she took my ticket and was ringing me up without even saying a word to me. So, since she didn't ask, I decided to tell her my experience was horrible and my waitress was horrible. She didn't say anything to me about it and said that is $36.99. I said well I see you could care less. She said I heard you, you had a bad experience, well we are busy. I said of course you are busy, a successful restaurant should be busy, but that doesn't mean to dismiss customers. I said I would just speak to the manager and she said well your waitress, Stephanie was the manager. I said then she probably needs to stick to managerial things because waitressing is not it. I proceeded to say that I would call the person over Stephanie because they should not treat people like that. Then she asked if i wanted a copy of my recipe and I said yes and asked her the name of my waitress again and she in a rude, snarky tone told me and then I asked her name and she told me, but was quick to tell me, again in a snarky tone that I misspelled it. So, I let her know it was just way too busy and I didn't have time to spell it correctly. I was on the fence with my waitress because she didn't mess up she just wasn't around and I felt like a number. I had to go to the kitchen entrance to get my own refills and to-go container for the cheese. That is when I saw Stephanie bussing a table instead of helping me with my service. If Mari would have asked me how my visit was and then when I told her if she would have used some customer service skills and told me she was sorry for my experience and that she understood and that it was just unusually busy, then I would have felt better. Mari was so much worse than Stephanie, because of her unprofessionalism and her whole negative disposition!!! read more

This place wouldn't survive in a larger city but seems to be doing just fine here. Service was chippy and when I asked for the wifi password I was told it was for employees only. Now what kind of restaurant wants their employees online while at work is beyond me, but he was firm and kinda smart about the way he told me. The beers are typical and the food also seems like it is lacking true Mexican spices. Maybe it's the area the are worried about offending but I happen to love cumin, cilantro and jalapeño . That's why we go for Mexican and not Italian or southern. read more

My wife and I ate here this evening. We had the worst waiter that we have ever encountered. We walked into the restaurant. He grunted and just waved toward a table. The restaurant was not very busy, but still, he was not attentive at all. The food was good. We can get good food at a million places. I doubt that we will visit this place again. read more

A 'How-To' guide on losing customers by La Hacienda Mexican Restaurant. Step 1: Seat guests but give them no menus. When they ask for menus, lie to them saying you don't currently have any and are looking for some even though the SAME hostess gave out at least 5 menus AFTER seating said guests. Step 2: Wait for over 15 minutes before even taking a drink order. Step 3: When utensils are brought (but remember no orders have been taken yet) only bring fours sets when there are clearly 5 people at the table. Step 4: Have the waiters make eye contact and hear said guests complaining about the lack of any attention being paid to them while serving other guests who came in after said guests. (Oh and it really helps when one of those waiters is the owner's son) Step 5: When the customers leave angrily after over 20 minutes of wasted time allow hostess to giggle while they walk out. Step 6: Have customer go to a rival Mexican restaurant across town called The 1800 where menus were given when seated, drink orders were taken within 3 minutes of being seated and food orders where taken five minutes later. If you follow these steps you are guaranteed to lose business just like La Hacienda Mexican Restaurant did to people that have lived in Americus for 15 years and eaten at the restaurant many times in those 15 years. read more

Best Mexican restaurant in town. The Santa Fe chicken is the bomb.com- very friendly staff and a great atmosphere

Salsa & chips are a solid 7. I had the beef chimichanga & hubs had the Enchiladas with 5 different fillings, good stuff!

I went there for my 21st birthday , with my boyfriend and we had an amazing time! The food was amazing and the service was excellent.. I definitely will go there again read more

If you want cheap, but not drive through Mexican food this is the place. It's got somewhat of a cult following, but literally every time you go the food and the experience is the same. read more

Attention Lahacienda owners and managers!! We were traveling through from Atlanta to St. Augustine and had MANY options of places to stay, but ALAS, we chose Americus, GA because I LOVE college towns. That is, until I came to your restaurant and experienced firsthand what being UNWELCOME is like firsthand!! Surely you must know that customer service is what drives sales and ultimately profits. But if you insist on keeping your small town and judgmental wait staff and ESPECIALLY your dismissive CASHIERS who don't have a CLUE about being decent to people who have chosen your restaurant amongst many others!! My family LOVES Mexican food and have been spoiled by Los Rios in Cumming, GA. Maybe you should take a road trip some weekend to see customer service in action. My daughter and mom were NOT happy when driving through Americus, but I said they should give it a chance!! However, the shitty service and dismissive attitude of your staff has left a bad taste with all of us and we cannot wait to get out of this town tomorrow! On a lighter note, the food was delicious, but for the sake of your overall survival, scrap the front staff COMPLETELY and start over with people who aren't jaded about serving people different from them. To everyone from SUBURBAN ATLANTA, avoid Lahacienda at all costs...you have been warned!!!! And to ANYBODY from Americus, please come to Atlanta and see what true service is like....so much for the charm of small town living!! Thank you for the eye-opening experience Lahacienda!! RIP!! And as a refresher, we were the group of three women in a booth and my mom walked with a cane. Ignore this review if you are from Americus and eat at Lacienda on a weekly basis...you are dearly and truly loved. On the other hand, f**k everyone else because "We are Lahacienda in Americus, GA and WE DON'T CARE!!!" read more

They take tortilla chips from bowls that other customers did not eat and serve them to you. This place has been cited by the Health Dept. numerous times. Look it up. A real dive. read more

I have always loved this place, but today they have lost my money and confidence. My 3 year old had to pee and doesn't hold it well when he tells you so I quickly grabbed my bags and left the table in a hurry along with my 4 year old. I looked around first to see if I saw my waiter but did not. I walked quickly and told my 4 year old to hurry because his brother needed to go potty. While in the bathroom they cleaned my table off. I understand mistakes happen but not only did they throw our food away my 3 year old doesn't eat very many things so all if food that had been brought with us was also laid out on the table. 2 of the things were not even opened but the one that cleaned the table still threw it away. Also I walked right by the checkout place because the bathroom is right behind it. I was alone with 2 small children. I know I should of said something but I was trying to hurry and was not able to wait for someone to come to the table. I thought that my unopened food and that they knew I rushed by that I was trying to hurry back. The man was very nice to be willing to recook us our food but I couldn't sit there and eat whole my other child watched us eat bc he had no food left because it was in the trash. Then when I asked what could be done at the front desk she said that the cleaner said my food was all mostly gone but a taco. I had not even finished my enchilada that comes with the speedy special. I still had beans on my plate. My son had not even ate his quesadilla. I did get a new quesadilla for my son bc he was in tears his food had been thrown away. All they were willing to do is take $5 off my not even half eaten food. I paid because I did not want to cause any issue that might harm my children. I did consider walking out but I did not want to be that person and I also didn't want anyone to try to stop me and possibly harm my children. I would not do anything that could put them in danger. I just feel that they were so rude to not even act like they cared that they were wrong and made it seem like it was me who was wrong. I wanted to be the bigger person because I am trying to raise my children to do the right thing. read more

It's basic, bland Tex-mex. You've been to a million places like it. Nothing special. It is fine if you know what to expect.

for me it's nothing special - been here twice and both times have been mediocre - maybe for Americus it's the best - but I just like a different style read more

Excellent Mexican food, full stocked bar. The remodel of the restaurant is very nice and warming to the eye. The service was excellent. I travel the US and I put LaHacienda near the top of my favorite Mexican restaurants. Portions are plentiful and the price is right. read more

Good food, low prices and big beers (32oz). Staff was also friendly. They also are completely non-smoking, which is a plus in my book, because I did not walk out smelling like an ashtray, unlike having one beer at The Station. read more