I WOULD NEVER RECOMMEND.
We lived for a year, it was our…read morefirst apartment so I'll admit we were a bit ignorant about the process. We did a quick walk through and the stuff was nice, and we signed the papers without doing a thorough search of the apartment (which i never recommend) but since we didn't really see anything major when we did our first walk through we didn't think anything of it. I feel they took advantage of us being noobs
The day we moved in their was a bed bug in the bathroom, at the time we didn't know what a bed bug looked like so we just flushed it down the toilet. More little bugs kept popping up as the weeks passed and a few bites, so I decided to look up the bugs and great bed bugs. -.-
MORE ISSUES:
The guest before us left the place a mess, we found rat bedding or something all over the carpet in the second bedroom, but since the carpet was the color it was, it was hard to see until our roommate moved in a week later. we brought over a carpet cleaner and cleaned all the carpets multiple times, and there were HUGE dust bunnies. The fridge had sticky stuff at the bottom. There was something sticky on my closet door. A piece of the carpet right by the door was missing and had the nails sticking out. We notified maintenance about the carpet, since that was the only thing we couldn't fix on our own. We told them probably four times, and never got it fixed. THEN (yeah there's more) we had a bee problem. STILL have no idea what was up with the bees but we found about 40 dead bees by our sliding door. we taped possible entry points to keep them out but nothing did the trick, notified management, nothing. But then winter came and solved the problem for us.
SO, back to the bugs, they wanted us to pay for them, after some arguing we got them to pay for them. They handled the bugs pretty well, making sure we got sprayed. However, I had bites EVERYWHERE. We didn't have people over EVER because of embarrassment which is why I plan on staying anonymous in this review, but wanted to spill my truth and experience. We had to get three nights in a hotel because the bites were making me sick, and WHY WOULD WE WANT TO STAY THERE!
The amount of bugs were VERY few so it was hard to find out where they were, it took three sprays to finally get rid of them.
We had a brand new couch, that we had to take apart to make sure their were no bugs inside, had to pay for bed covers and pillow covers to protect our belongs, wash all of our clothes, multiple times because we didn't want to risk them having somewhere to hid. (even though, we had a small infestation we were taking all the precautions)
I had nightmares for months, still do. Checking the bed because the thought of creepy crawls on me is terrifying.
We didn't even live in our apartment for about a month, and ended up moving in with my parents briefly.
So, after the first spray we told management about our hotel fees and all the other fees that were adding up because THEY gave us bugs (or the resident before us, either way their fault), they told us that they would work on trying to get us reimbursement in form of rent if we could give proof of our hotel purchases, we did, but that never happened.
CONSTRUCTION:
They decided to replace the siding or something to every building around us, which would have been fine, but we did not get any notification about the construction. It was very loud in the morning through out the middle of day, especially when they were working on our building. It was very distracting especially when i wasn't feeling good and trying to take a nap, or just wanted to sleep in after a long week of waking up early. I just think it was rude of them to not give their residence a heads up.
ANIMALS:
We had two cats later, and told management we planned on getting cats because we weren't sure if we could get two. We were allowed and told we would be charged. We were never charged. So, obviously we didn't say anything, we did our part. They never charged us for a deposit. We thought MAYBE they were going to let the pet fee slide because of the bugs and the shit we had to go through when we first moved in, guess not.
I had no intention of writing a review, I figured at least they worked to get rid of the bugs, if not the other stuff. However, i changed my mind after we didn't get our deposit and we're billed
Move out day:
we decided we didn't want the next people to have the same issue as us. So, we spent four days cleaning and fixing little things. However, we forgot to clean the oven, and got billed for them having to replace the carpets. (The carpets should have been replaced before we moved in. they were already not in good condition)
WE WERE TOLD JUST TO LEAVE IT THE WAY WE GOT IT, and we left it a million times better then we got it, yet since we trusted them and signed the paper we had to pay
This place sucks.