Stopped in to grab some brackets and looking for some old school white tip matches…read more The team was incredible helpful. The store was clean and fully stocked. Quite a variety of items. Prices are good. Transaction went smooth. WATCH OUT FOR THE DIPS IN THIS PARKING LOT! I stepped wrong, twisted my foot wrong and now my foot hurts to step on it. They really should fix that!

Love this Ace. Most friendliest folks who get you in and out fast. I walked in unsure and walked…read moreout knowing what I needed and how to get it next time.

I really like to shop here at Olson's Ace Hardware, I am always impressed by how professionally…read moretheir employees treated their customers from entering and checking out at their store. All of them are so friendly and helpful, they are always willing to assist or guide their customers. They have the best and great customer service for me. Their store is so huge, clean, and nice. They also have big parking lots and you can freely walk around and enjoy the ambiance of their location. Their location is so easy to go to, easy to find, you can go anytime like early morning, late, or even evening shopping. But I will recommend to go there early for you to avoid long lines and that time the place is not so crowded. When it comes to their products, you will be satisfied and will definitely shop there again. They have so lots of variety and selection, all of their items has a reasonable prices, and you can buy everything you need in such a fair prices. You will save a lot of money here compared to other Hardware around the City. They also have good deals and promos. Highly recommend this Olson's Ace Hardware, and will definitely go back here again when I need to buy some of their items again. Thank you guys! Keep up the good work and see you again guys when I am nearby. Thank you!

Be careful! It seems…read morethat this Ace (in particular) and other Ace stores in general like to indulge in price swapping and misleading prices. The price of many 'non-Ace brand' items are displayed lower than the actual price on the sales floor, only to be rung up 'higher' at the regular (higher) price at the register. If you purchased an item at the artificially lowered price you saw on the display, you would most certainly be surprised to find it rings out at a much higher price at the register. Most of the time, the higher price IS the actual price on the website, but not always. In any case, that's actually not the point. The point is that an artificially lowered price lures you into making a purchase you might not have normally made. The usual excuse from the store manager is that there was a 'pricing error', but it happens ALL THE TIME at this store (Waukegan, Genesee & Grand). For big-ticket items, you may want to snap a photo of the price with your phone for later reference at the register, and save your receipt. Better yet, skip all the hassle and just shop at another, more reputable store, or Amazon. Oh, and if you are a minority individual, they will follow you (clumsily and quite obviously) no matter how long you may have shopped at the store. Let the buyer beware.

I've been redoing a bathroom on a 100+ year old house and have been looking around for trim…read moremoulding that matches what we have. I've been driving around to all of the big box stores but wasn't able to find anything that worked, so I gave Benton Lumber a shot. The place is kind of nestled in a residential area - kind of a weird location. When I walked in the man working (I assume it was the owner) was extremely helpful showing me all of the different options and trying to find a match for the moulding. Turns out they had just what I was looking for! He also gave me a free piece of trim to take with me for another part of the trim that I'm needing to match (and forgot to bring along with me). Great service, best selection of trim I've seen, very friendly, and the prices seemed comparable to the box stores. Will definitely go back!

These are really, really, really good people. It breaks my heart knowing that this is the kind of…read moresmall family business that the big box stores are slowly crushing. I would encourage all to drive out of their way for no other reason then to support a true local business, a business that has contributed to a community from long as I can remember. KR

Very great selection in this store. Everyone working there is friendly and helpful, besides Bob…read more This guys stinks, very unhelpful.

The store is clean and organized but this review is more about an employee because I needed keys…read moremade for my car and it was way cheaper than trying to get back to the dealership to make it. Gary at the service department is amazing and friendly. He really knows his stuff. He walked me through the process they didn't have my key fob on hand so he order the part and I came back a week later for him to cut the key and program everything. I was in and out in less than 15 minutes and everything works great. I'm a satisfied customer.

Horrible management! Bad manger and cashiers. They all seem lost and half asleep. Have been to this…read morelocation a handful of times and this is by far the worst location.

Always have a problem with claiming the lifetime warranty here. Never had issues at other locations.read more