We were traveling when our undercarriage cover had begun to fall off and scrape on the interstate…read more We stopped into the dealership and we were greeted by Katrina who still got us a spot in the repair shop even without an appointment and we were quickly back on the road with the part fixed. Thank you so much to their great customer service and their incredible mechanics!

I was recently in Roanoke Rapids, NC running errands when my car dashboard lights ALL came on…read moreflashing red EMERGENCY lights. I quickly stopped the car and called RR Honda dealership about 7 minutes from my location and spoke with Katrina. She was amazing - so kind and professional. I drove the car to the dealership and Katrina worked me in to have Chris run a complete test and quickly identified all 4 cylinders failed multiple tests. Katrina obtained the information and explained to me the cost and that parts would need to be ordered. She knew I was quite anxious about the situation, having to leave my vehicle; she and Anttwan promptly assisted in getting me home and a ride back to the dealership two days later. Katrina was absolutely a delight to work with as were the others. The customer service was top notch! Professionalism #1. I would recommend RR Honda service department to anyone. THANKS HONDA TEAM - YOU GUYS ROCK!!!!! Sherry Broussard

Recently I took my vehicle in for service. I needed the door repaired after it was botched up in…read moreIL. I was very impressed with the staff upon arrival. I was made to feel welcome. I was given a tour and told if I had any questions feel free to ask. It was a joy to receive customer service at its best. I'm hooked and from now on will have my vehicle serviced at Deacon Jones.

Drive from Richmond to buy Jeep. Devin is the best salesman. He is very personable and went over…read moreand beyond my expectations. I would definitely buy here again. Everyone was awesome. Thank you!

White's Ford in Roanoke Rapids did an outstanding job servicing my Ford F-150. The entire…read moreexperience was professional, efficient, and stress-free. Ashley, the Service Director, deserves special recognition--she is an absolute professional. Her clear communication, strong leadership, and attention to detail were evident throughout the process. The work was completed correctly, on time, and with full transparency. If you are looking for a dealership you can genuinely trust, White's Ford delivers. Highly recommended.

scheduled a service appointment for 6/2/26@ 9am for a 2015 Ford Edge on line. Received confirmation…read morefor a appointment for a 2000 Ford Countour. Called - no phone #, no address, wrong car, all information incorrect or left off. That is the way this started. The only thing I ask for when I do a review is for the person in charge put themselves in my position. SO MR SERVICE MANAGER-- If you worked for me I would fire you immediately for poor job performance. 2.5 stars tells me you are only doing your job half the time. Tell me why when I brought my car in on the second it sat on your lot and never made it in to be serviced!! You agreed to service my car on 6/2/26 at 9am--isn't this a breach of contract? Tell me why I never received a phone call updating me on the situation? Tell me why my car sat on your lot on June 3 until i told you that I would just come and get it--all of the sudden it makes its way into the shop. Tell me MR SERVICE MANAGER how an oil change, tire rotation, engine filter replacement and rear brake job takes 4 days?????? Totally unacceptable. You have no idea what is going on in YOUR service department. Your Adviser for Ford service should have just told me the truth and said they were a day and a half behind--not a BS story about needing my car for an extra day because of it having to go on a diagnostic machine. Her lie is what created this fiasco, her lie also tells me that she knew they were not going to get my car serviced that day. Obviously, accountability is needed somewhere, and it should start with the person in charge. Tell your Ford adviser that the truth is always better-- no matter what!!!! Hire a service manager that leads by example, has higher standards and can offer solutions rather than contribute to the chaos. Just to add here- I am not talking out of my butt- for the last ten years of my employment -I was the GM of a business that did over 20 million dollars a year and had over 100 employees. I know what service is and this was far far lacking in anything even associated with the word. SO, MR SERVICE MANAGER, tell me, how does it feel if this was you??? MR SERVICE MANAGER -- you should have stopped accepting service appointments when your people fell behind (buts that's if you knew about it and were aware of the situation and actually cared), you should have informed them to be upfront with whoever was coming in for service about possible issues. Had things been handled this way - you would have taken care of your people and the customers. Let me finish with, the service that was performed on my car has never before taken more than 1 day. One more thing. This is from someone who works in the service department-- Your Ford service advisor is chronic liar-- this isn't the first time.

Dropped tahoe off for ac issue I had before.Told Delano what to look for…read more Ever heard anything for 4 hours. Called to find out what was going on.Gal said technician was doing something and would get back in a few. Got a voice mail saying they were putting coolant t in to find leak. Left for the day.Good thing I did wait..checked status on their app.."working on it" Have another tahoe with exact same issue and supposed to drop off next day..I will not come back to this dealership for sevice.. On a separate note,I did an online build for a 2026 tahoe..Se t to 4 dealers to price.Boyd was one..never got back as I requested to..Bought at Sir Walter Raleigh in Raleigh..Great price too.. I am going to order a second tahoe this summer and will go back to Sir Walter Raleigh rather than buy in my own back yard..

These guys are amazing! Last week, I was traveling from Georgia to northern Virginia, lost my…read moretransmission and spent the day in the service center. Every single associate, from the technicians, to the service center personnel, to the sales people, spoke and said "hello" to all of us in the service center lounge that day. A couple that came in to have their vehicle serviced was amazed at how quickly they got them in and out! Aaron Lang, my Senior Service Advisor, was a rock star! he couldn't have been more helpful and deserves 10 stars for his customer service. My company will be in the market for a couple of vehicles soon so, I think that I will make a road trip to Emporia, VA again just to patronize these folks!

If you're looking for outstanding service from truly genuine people, look no further than Pomp Boys…read moreMotors. The folks at PBM have a passion for all things cars and for their clients in need of their services. Everything from tune-ups to sales to restoration (and more). My experience resulted in me feeling like a member of the family. Drop in for their amazing service or for one of their monthly gatherings. You'll feel right at home. - JP

From the owner: Classic, Collectible & Performance Cars Sales, Repair Service, Restorations, & Performance…read moreEnhancements. Classic, collectible, rare, and performance cars are our passion. We buy, sell, consigns and service all cars (foreign & domestic)

Y'all - we are Jeep folks. I was looking for my 4th Grand Cherokee and found what I wanted in…read moretheir network (note we lease only so this is from a lessee's perspective). I put in an information request late on a Sunday night and Isaiah called me the next morning. We got the ball rolling and after a few quick chats, we worked out the details. We drove in from an hour away today and signed a few papers, handed over the keys to my previous lease and were on the road in an hour. Mike, Isaiah, Manny and team are TOP NOTCH. We could NOT be happier with this dealership experience.

Had fast and courteous test drive with Broderick. Nice experience and not pressured into paperwork…read more But ....parking lot could use some repair

I brought there to repair my front bumper, install new headlamps. They did an awesome job…read more Afterwards they even detailed inside my car. (Looked awesome) Pricing was a bit higher than expected. People there was very helpful and pleasant.

Whenever we call for services of any kind we are always answered by a courteous customer…read morerepresentative. Attention is given to the details needed. Highly recommend Buddy Isles and ALL of their staff for your car care needs!