I had an outstanding experience with this body shop and highly recommend them for both their…read moreexpertise and exceptional customer service. I've had my mini van repaired here, and my door fixed after Honda was an absolute fail! Wanting a second opinion, I brought my van here--and I am extremely glad that I did. From the beginning, Gary was professional, knowledgeable, and attentive. He took the time to thoroughly evaluate the problem, give me an estimate on repair time (same day), and answer all of my questions. Not only was he able to successfully repair my door, but the quality of the work and cost exceeded my expectations. Did I mention they were a 1/4 price compared to the dealership? The door functions perfectly, and the repair was completed with great attention to detail. I've had my mini van repaired here after a mini collision, and they offered the best quote around What truly sets this body shop apart is their commitment to customer service. Communication was excellent, timelines were clear, and I felt confident that my mini van was in capable hands. It was refreshing to work with a team that takes pride in their craftsmanship and genuinely cares about their customers. If you are looking for a trustworthy, skilled, and professional body shop--especially if you've been told a repair cannot be done--I strongly encourage you to bring your vehicle here. Their superior service and high-quality work speak for themselves.

Wouldn't recommend anyone else. We sent our car here after my husband was hit from behind and…read moreneeded to be repaired. They were not only helpful with car stuff, but the insurance side. It felt like they were the only ones on our side and fighting for us. We called Gary a few times to get advice, since he has a lot of experience and his advice was always spot on. They really do look after their customers and make sure they receive the best care.

I am very pleased with Boyd Auto of Oxford with my purchase of a 2023 Chevrolet Trailblazer in…read moreJanuary of 2026. Jeremiah and the staff were awesome with getting me into a vehicle. I had a run of bad luck with my then current vehicles and they were able to help me out. I was approved the day I went in to check them out. They really took a load off my shoulders. I am so happy with my purchase and Jeremiah and the entire staff were great. I would recommend them to anyone looking to buy a vehicle!!

A Tale of Two Service Departments…read more Returning home to Oxford, NC this morning, as I exited I-85 I got a warning display that the left rear tire was at 25 PSI. I pulled into the closest gas/convenience store and rolled up the "put some quarters in and get some air" machine. It was one heck of a machine, in that it apparently took 12 pounds of air OUT of my tire. I think I should have charged them the quarters. So now I have a warning that I have 13 PSI in the left rear tire. The dealership I purchased my car is a few miles north, but the Oxford Chevrolet dealership is less than a half mile away, so I pull up to their service department. I tell the service writer I have the low tire pressure warning and need to get some air in that tire, and he responds that all of his technicians are at lunch and it will be 1PM before anyone can help me (it was around 12:20 at this point). I respond that I just want to shoot some air in the tire, if he will point me to the nearest air line, I can take care of that myself, then we can see if the tire is holding air or not. No can do he says, all the air chucks are locked up in the tech's toolboxes... and from the look I give him, he decides he will go check on that somewhat difficult-to-believe statement. So he goes through the service department door and is back out in a few seconds and says Yep, all the air chucks are locked up. I thank him for his time and indicate that being unable to provide AIR for a tire is not exactly a ringing endorsement for a dealer authorized service department and I roll north on I-85 with a mighty 13 pounds of air to Charles Boyd Chevrolet in Henderson. There are two service writers working and one comes out into the drive-thru bay to ask what is wrong (I bought the car there at the end of May 30, they recognized me, they recognized the car). I say "air" and am immediately asked "which tire" and before you can shake a stick they have an air hose into that tire... And then the writer says "I can hear it hissing..." so there is a new shoe inbound, but the point of this short story is, if you need something complicated, such as AIR for a tire, do not go to the Chevrolet dealer in Oxford, as that is a total waste of your time. To ANYONE at Boyd who reads this: WHY do you even have a service department? You cannot provide air to a Chevrolet owner because "everyone is at lunch"? I feel embarrassed for every employee of your business. What a colossal, total, complete failure. This has been posted to the Camaro6 forum, and I also told Russell Boyd about this in person.

Best Auto Body shop around. Great service and quality of work. They go above and beyond to take…read morecare of your auto body needs.

Fast, professional and good clean work. Fast turn around time and great prices for the convenience…read moreof mobile service.

He was contracted by a body shop when we hit a deer. He incorrectly put the piece running up the…read morewindshield 3 times. It flew off going down the highway at 70 miles an hour. Lucky for us it never hit someone else or caused my wife to wreck with my child in the car. He was a no show multiple times, with no call, to fix the problem. Finally I told him not to worry. We would get someone else. I would not use his services.

We sat on this review for about 6 weeks to make sure we gave an honest, accurate review. So, here…read moregoes! After visiting numerous used car dealers, we found a used Volvo XC60 at Murphy Motors. The car was at the Oxford location, the distance was a bit out of our way but we had seen so many awful, disappointing used cars, we drove out. We are so glad that we made the drive! Not only was the Volvo in immaculate condition (no kidding, view photos!) but the sales team was wonderful! We were greeted by George and David. The car had an alert come up on the info screen and it had to do with an auxiliary battery that manages the auto on/off. David immediately handled the issue, ordered a replacement battery and covered the cost to have that battery installed. We got a great deal, vehicle included the manual and all service records. Clean Carfax, too. We returned this week to pick up our permanent tags and George put them on the car for us. As far as used car dealers go, this was by far our best experience yet. Every single employee was professional and friendly. Highly recommend!

I strongly advise potential buyers to exercise extreme caution when dealing with Murphy Motor Co in…read moreOxford, NC. My recent experience with them has been characterized by a severe lack of transparency and unacceptable administrative incompetence. Living two hours away, I requested detailed information and photos of a vehicle prior to my arrival. Relying on their representations, I finalized all paperwork with my lender and traveled by train to purchase the car. Unfortunately, I made the mistake of signing the closing documents before physically inspecting the vehicle--a lapse in judgment on my part, driven by misplaced trust in a seemingly friendly salesperson. Upon getting into the car, I immediately discovered multiple significant, undisclosed damages: the rear entertainment screen behind the driver's headrest was shattered, there was a deep scratch on the dashboard, the leather was torn, a second-row seatbelt was completely jammed, and a third-row seatbelt was missing entirely. Recognizing that I signed before inspecting, I took accountability for my trusting nature, said nothing at the time, and decided to absorb the cost of these repairs myself. However, the dealership's operational failures did not end with the physical condition of the car. Twenty-six days after the sale, the salesperson finally contacted me to state there was a DMV block preventing the processing of my license plate. I proactively resolved this block the very next day. Today, with my temporary tag expiring in just 14 days and having heard nothing, I followed up. In response, I received a dismissive message casually informing me that their title clerk's submission was rejected twice as of August 5th. They unilaterally decided to apply for a "title only" to perfect the lien and bluntly instructed me to go to my local tag office to purchase the plates myself, brushing the entire ordeal off as a mere "inconvenience." Do not let a friendly demeanor lull you into a false sense of security. Murphy Motor Co intentionally withheld information regarding the vehicle's condition and completely mishandled the registration process, ultimately leaving the customer to clean up their mess. Inspect every inch of your vehicle, verify every document, and seriously consider taking your business to a more reputable and professional establishment.

I was traveling on I-74 when my vehicle developed a problem. By pure lucK, I saw Rggs Automotive…read more They were so professional and showed a desire to help. Clint, the owner, was extremely helpful. Don Bender Raleigh, NC

Customer service was great! Had my car in and out within the time quoted and pricing is fair, he…read moredidn't try to nickle and dime me for basic services like other mechanics do these days! Highly recommended!

I manage a fleet of compressed gas tube trailers, and BKC handles the majority of my…read morerecertification and repair needs. Their pricing is competitive, and the quality of their work has consistently met expectations. Until that changes, BKC will remain my preferred facility for DOT and ISO cylinder retesting and trailer repairs.

This dealership must be hit or miss for service. My most recent visit here was a big miss…read more Scheduled factory service, and it was not inexpensive; fuel service, tranny service, axle service, oil change, cabin and air filters and more. I got the car back from service and at first, everything seemed okay but a day later I noticed the idle was off just a little, it wasn't a steady idle that I was used to, and the car stalled when I put it in reverse. I couldn't figure it out, so I assumed it was related to the fuel service and would have to work itself out. Day 5 after the service appointment the check engine light came on while getting on the highway to head home from work. Now I'm suspicious that something was not put back together correctly when it was returned to me after the service. Because I'm now leery of the techs at the dealership, and they were going to be closed up for the day anyway by the time I got back home, I went to "The Zone" to have them do the diagnostic. The diagnostic comes back with the trouble code "P0174 System Too Lean (Bank2)" and the suggested fix is to replace the mass air flow sensor. The guy at "The Zone" has me pop the hood, shows me where the mass air flow sensor is, and has me start the car. With the car running he was able to pull the wiring harness away from the sensor with no effort and he looks at me and says - that should not have happened and plugs the wire harness back in so it is secure and suddenly the idle becomes normal. I shut the car off and then he proceeded to point out to me the air filter housing is not correctly put back together, and not only that but it's also broken. Broken? How is that possible? Nobody has been under this hood since I bought this car except... the techs at the Team Chevrolet Creedmoor dealership. The guy at "The Zone" basically fixed the trouble code on the car for for free, reset the check engine light and asked if I wanted to order a Mass Air Flow sensor just in case it has gone bad. I felt like I don't really need the sensor and the car is running/idling much better now that the wiring harness is securely plugged back in. To be fair, the car was in a very minor collision recently and sustained some bumper and headlight assembly damage, but based on the location of the that damage, that very low speed bump should not have broken the air box or popped the wiring harness clip on the mass air flow sensor loose. The car had been running fine after the collision. So yes, the service from Team Chevrolet Creedmoor could have been better. Someone could have told me the air filter housing was broken, or maybe, if they had accidentally broken it, just let me know and be apologetic, let me know the part is being ordered and they'll fix it. If they are adamant they didn't break it, at least let me know it's broken and should be replaced. In addition, the car seemed to be hastily put back together after the service and steps were missed, one of which caused the car to throw a check engine trouble code. I did call the dealership and left a message asking the service manager to return my call to talk about the feedback I have. As of the point of originally posting this review, the call had not been returned. I get that dealership service departments can be stereotyped and demonized with a broad brush, some are deserved, others not so much. This was an experience that seems to support that "bad rep" stereotype. I won't say I'll never go back to this dealership, but at the moment and in the moment, I find it difficult to believe I will return here for service. EDIT: I did get to talk to the service manager and she was very apologetic about the trouble I had with the vehicle and she has offered to make it right with a service voucher. She thanked me for the feedback as it is a training tool for the service technicians about what to and not to do with a person's car.

After previously writing a bad review I now have had a better experience. Perhaps it was the chaos…read moreof changing ownership or even working out the kinks whatever the issue was Team Chevrolet fixed the issues and made for a better experience. The staff are friendly and attentive to your needs and the shop is clean and welcoming. I was also impressed with the level of honesty that the mechanics had. Thanks Team Chevrolet for fixing the kinks and making your shop better