Normal service; set expectations to only do back breaks, no inspection on other parts...my dad…read morecalled to pay and was bamboozled into an $80 oil change. As a woman, I cannot stand when older men do not take direction and gaslight you or others.

Took my car here, because the lights on my Dashboard & radio would turn off then turn back on, my…read morecar would act as if it wanted to cut off but would cut right back on. They told me it was my air compressor took my vehicle to get a second opinion another shop told me it was my battery terminals they needed to be tightened after getting the issue fixed at the other shop my car has not tried to cut off again!! Also They ended up charging me $189 for a diagnostic for everything else other than what was wrong with my car for me brining it in. So I paid $189 for a diagnostic then was going to be charged for a $1,900 service that had nothing to do with my car trying to cut off. "Lacey was nice" but I was not a happy customer and would not recommend this company to any of my family or friends.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Visited Jerry's for an interior leak. They were able to fix it in one try. Efficient and very…read moreaffordable. Glad I found them (on Nextdoor).

I've used this shop many times over the past few years. They always do a great job and are fair…read morepriced. Finally a mechanic shop you can trust.

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

Chris came straight to my apparment and worked on my car. Amazing service: great price, on time,…read morequick, and affective communication.

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

I had some work done at a previously trusted auto repair shop but started feeling very leery of the…read moreprice they charged for three items of repair/replacement. I took the invoice from the other shop where I already had the work done and found out Kingwood Service Center would have done the work for approximately $1032 less. I checked three others and their bids for the same work were all slightly more but all far less than what I paid at the other shop. So, in short...I will be taking my business to Kingwood Service Center from here on out.

Took my truck to Kingwood Service Center For oil change and…read morecheck engine light on They did the oil change but never checked the engine light No phone call had to go down and get my truck before they closed Terrible service and communication

My husband is a medically retired Army veteran who served 21 years in the U.S. Army. We trusted a…read morelocal automotive repair shop with his Mini Cooper and paid approximately $6,100 for repairs. The vehicle remained at the shop for over a year, and throughout that time we were repeatedly told that repairs were being completed. When the vehicle was finally returned to us, it continued to have the same issues it had when it was originally dropped off. We recently sought an independent inspection from a certified Mini Cooper technician and were informed that many of the repairs we paid for do not appear to have been performed. According to the technician, the vehicle remains in substantially the same condition as before. We have attempted to resolve this matter directly with the shop but have not received a satisfactory explanation or resolution. Complaints have been filed with the Better Business Bureau and the Texas Attorney General's Office. I am sharing this because I wish someone had warned us. If you are considering major repairs on your vehicle, I strongly encourage you to obtain detailed documentation, ask for old parts to be returned, and consider getting a second opinion before authorizing expensive repairs. If anyone in the Kingwood area has had a similar experience, I would appreciate hearing from you.

Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops…read morerecommended a complete transmission replacement, with estimates between $7,000-$8,000. We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance. After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door. The Pilot is running like new again! Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair. Highly recommend them -- 10/10

I have been here twice and both times I have had good service. The last time I was here I needed…read morenew front brakes and rotors. I was able to drop my car off on Saturday morning when they opened and they completed the job around 11 am. I think the prices are fair but my only recommendation is to pay with cash or a check because there is a 3.5% charge when you pay with a credit card.

Exceptional service performed on my vehicle today. Quite a drive for me, but worth the time. I was…read morevery happy with the results of my alignment. I had other shops tell me that they were unable to get within spec. Brand new tires were installed last week and a bad alignment would have caused issues further down the line. Thanks again.

Said he was a mobile body repair, pulled a dent, applied spray paint and left my car with green…read morebuff cream all over. Asked for a check while the buff polish dried, I paid, and he jumped in his car and left without finishing the job. Once I got the green stuff off, the spray paint job is awful. The paint did not even match DO NOT DO BUSINESS WITH THIS MAN!!!!!!! BILLY RISTICH AKA FRADDY HAWNKS

Billy Ristich claimed he could repair minor damage to the rear bumper of my car. On Friday,…read moreSeptember 28, 2018, he pulled out the scratch, applied paint and told me I'd need to wait 48 hours before washing or waxing the car.. He claimed the rest was only buffing and waxing and demanded he be paid. He promised to return on Monday, Oct. 1 to finish it. He did not. When I asked for a receipt he claimed he'd text it to me, but never did. I only just found out that's he's been arrested multiple times and has a record. Do not be taken by him, no matter what he says. His picture is posted with this review. And he drove a white Jeep Wrangler that looks similar to the Jeep pics I posted. Although this says the biz is out of Houston, he seems to be operating out of Dallas as well. Call police if he approaches you.

Sp, these guys did something today that absolutely stunned me. I had an issue pop up today as heavy…read moreshowers and storms began , and I called them to try and setup an appointment. These guys didn't even bat an eye, and HOPPED IN THE CAR TO COME TO WHERE I WAS! Now....I wouldn't expect that kind of service every time, but it's a gesture, in a critical.moment for me, that showed me not only that my patronage is valued, but that they are supreme human beings in a time when that just doesnt exist much anymore. No...they're not mobile mechanics. Don't ask. But......they come through for their loyal customers.....and that means the world to me. Gotta go. Brad's texting me to check on the work..... kudos!

I posted a request for estimates on brake repair. I received a fast response from DrivenWerx…read more DrivenWerx specializes in European manufactured vehicles, which I do not have. I give a 5 Star rating for a good start with a potential customer.