the young lady in front was very helpful towards my extended warranty situation so was the front…read moreoffice especially coming from another location that i use to work at...

Took my car here, because the lights on my Dashboard & radio would turn off then turn back on, my…read morecar would act as if it wanted to cut off but would cut right back on. They told me it was my air compressor took my vehicle to get a second opinion another shop told me it was my battery terminals they needed to be tightened after getting the issue fixed at the other shop my car has not tried to cut off again!! Also They ended up charging me $189 for a diagnostic for everything else other than what was wrong with my car for me brining it in. So I paid $189 for a diagnostic then was going to be charged for a $1,900 service that had nothing to do with my car trying to cut off. "Lacey was nice" but I was not a happy customer and would not recommend this company to any of my family or friends.

We have had our vehicles serviced here for over five years. They have fully detailed required…read morerepairs and operational ones that can wait. We never had to bring a vehicle back after a repair to fix it again. I had always done my own repairs starting in the 1960s! I am too old to continue so I selected Kennth's as they have been in business for decades in the same location with great reviews. We also had one vehicle in the body repair shop when a large tree limb fell on the windshield and hood. This repair cannot been detected from the rest of the vehicle. I is very hard to match White pearl paint and they did it. The waiting area is clean with drinks and snacks for customers!

ZERO STARS. Do NOT bring your car to this place because they will steal everything out of your…read morebrand new vehicle; meaning all the extra pieces that comes with one once you drive it off the lot. I love to clean and keep piece that came in and with MY VEHICLES in its original place. But everything was stolen from the trunk of my suv. I take pride in leaving my shit looking just the way that i bought it. Once they got their filthy hands on it. i might as well had just let them have it. by the time after half a year of them having my vehicle and i got it back finally from them. they had stolen everything. yes, everything that would come up out of my vehicle. how is this not an invasion?! fucking thieves. i pray that they get everything bad that could happen to a business to happen to them!!!! Had I known they had thieves working for them I would have just had it taken to my original carlot. I regret knowing about this place and having been talked into having my vehicle sent here. I pray that this place gets EVERYTHING horrible that could happen to a busibess to happen. They purposely stole from me but still took my money when finally giving me my vehicle back, knowing all my belonging and car pieces were taken BY THEM. I pray nothing but bad things on this place. Just as they stole from me. I pray this business eventually goes out of business and that they struggle just as they hurt already struggling people who works hard for their stuff!!!!

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

These guys are the best. Polite, honest and get the work done quickly. From oil change to major…read moreauto repair. So glad I find them.

Chris is great! He's fixed my jeep twice now. Super honest and reliable. Ild call him for help…read moreanytime. Thanks again Chris!

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

We are new to the area and needed to find a good place to have our three cars serviced. We found…read morekingwood service center by chance and I thank God we did. Every interaction and work we have had done to our cars has been a fantastic experience, from Mike at the front desk to all the mechanics in the back. It's very rare you find a business that is extremely honest and does quality work but that's exactly what you will find here. I cannot recommend them enough and they deserve more than five stars.

Took my truck to Kingwood Service Center For oil change and…read morecheck engine light on They did the oil change but never checked the engine light No phone call had to go down and get my truck before they closed Terrible service and communication

I was on my way to HEB when my serpentine belt broke. It was late in the evening and West Lake Auto…read morewas right across the street. I noticed that they were closing soon so I called and asked if I could leave my vehicle there overnight, no problem. The next day, I showed up when they opened at 7am and was greeted by an extremely friendly employee. The guy told me that they'd examine all the pulleys as well, and my mind immediately went to "oh, here we go." I was pleasantly surprised when they told me that it was just the belt. They could have taken me to the cleaners with unnecessary repairs, especially as I was a fairly long way from home and had to get the work done, I respect honesty and they were 100% honest. Added on top of that, they have coupons on their website and honored them even though I hadn't made an appointment. West Lake Auto definitely earned a customer, I generally like to do my own work, but on things that are out of my realm, I'll definitely be coming back to West Lake!

I worked here as the lead technician for over a year and a half before being wrongfully terminated…read moreafter enduring nearly 10 months of ongoing harassment from the service writer, Bree. During that time, I repeatedly brought my concerns to management, including Jeshua and the owner, Tim, but nothing was properly addressed. Instead, both myself and another service writer, Chace, were ultimately terminated. What makes this even more concerning is the unethical business practices I personally witnessed while employed there, including customers and companies being charged for work that was either not performed, incomplete, or not properly done. Customers deserve honesty, quality work, and transparency when trusting a shop with their vehicles. I am sharing this so customers can make informed decisions and understand the type of treatment employees and customers may experience. There is much more that could be said regarding the management and practices of this business. I have more to share for customers to know what goes behind the scenes before trusting this business.

I have been here twice and both times I have had good service. The last time I was here I needed…read morenew front brakes and rotors. I was able to drop my car off on Saturday morning when they opened and they completed the job around 11 am. I think the prices are fair but my only recommendation is to pay with cash or a check because there is a 3.5% charge when you pay with a credit card.

Exceptional service performed on my vehicle today. Quite a drive for me, but worth the time. I was…read morevery happy with the results of my alignment. I had other shops tell me that they were unable to get within spec. Brand new tires were installed last week and a bad alignment would have caused issues further down the line. Thanks again.

Said he was a mobile body repair, pulled a dent, applied spray paint and left my car with green…read morebuff cream all over. Asked for a check while the buff polish dried, I paid, and he jumped in his car and left without finishing the job. Once I got the green stuff off, the spray paint job is awful. The paint did not even match DO NOT DO BUSINESS WITH THIS MAN!!!!!!! BILLY RISTICH AKA FRADDY HAWNKS

Billy Ristich claimed he could repair minor damage to the rear bumper of my car. On Friday,…read moreSeptember 28, 2018, he pulled out the scratch, applied paint and told me I'd need to wait 48 hours before washing or waxing the car.. He claimed the rest was only buffing and waxing and demanded he be paid. He promised to return on Monday, Oct. 1 to finish it. He did not. When I asked for a receipt he claimed he'd text it to me, but never did. I only just found out that's he's been arrested multiple times and has a record. Do not be taken by him, no matter what he says. His picture is posted with this review. And he drove a white Jeep Wrangler that looks similar to the Jeep pics I posted. Although this says the biz is out of Houston, he seems to be operating out of Dallas as well. Call police if he approaches you.

Sp, these guys did something today that absolutely stunned me. I had an issue pop up today as heavy…read moreshowers and storms began , and I called them to try and setup an appointment. These guys didn't even bat an eye, and HOPPED IN THE CAR TO COME TO WHERE I WAS! Now....I wouldn't expect that kind of service every time, but it's a gesture, in a critical.moment for me, that showed me not only that my patronage is valued, but that they are supreme human beings in a time when that just doesnt exist much anymore. No...they're not mobile mechanics. Don't ask. But......they come through for their loyal customers.....and that means the world to me. Gotta go. Brad's texting me to check on the work..... kudos!

I posted a request for estimates on brake repair. I received a fast response from DrivenWerx…read more DrivenWerx specializes in European manufactured vehicles, which I do not have. I give a 5 Star rating for a good start with a potential customer.

Anthony came and assisted with my vehicle with no issues. Communication was great and price was…read moregreat too. We contacted this service due to an electrical issue and he was able to assist us the same day. Additionally, Anthony provided clear communication and was transparant about the issue we had, along with ways to be proactive to prevent the similar issue. I look forward to utilizing this service again should I have any other issues with my vehicle. Highly recommend!

Anthony is a standup no-nonsense guy. He gave me a fair estimate on labor plus parts and delivered…read moreas quickly as he could. I have called him for two different issues with two different vehicles in the past year and was VERY pleased with both outcomes (replaced an alternator and replaced an AC compressor). I definitely will call him first when any new need arises for my cars. If you want the job done right the first time and in the convenience of having it done on your property, call Anthony.