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    Lake Mac RV Rentals

    3.3 (3 reviews)

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    Jerry's Trailers & Campers - Jerry's Trailers & Campers

    Jerry's Trailers & Campers

    1.7(6 reviews)
    2.3 mi

    Excellent service, very friendly! Definitely coming back for any trailer/RV needs. They gave us a…read morefair price on our trade in and they even do a run thru of your new camper with them to teach you how everything works. Thanks

    If I could give zero stars, I absolutely would. We purchased…read morea camper from Jerry's in June 2025 and were assured it had been fully gone through and that anything needing repair would be taken care of before we picked it up. We were also heavily pushed to purchase an extended warranty; being told it would cover "everything" if something went wrong. At the same time, Monte told us the camper was in tip-top shape. That could not have been further from the truth. We were told the roof had been sealed, yet the camper ended up leaking while sitting at my husband's job site -- in the desert. It rained once, and water damage ruined part of the bedroom ceiling and the countertop. That alone shows the camper was never properly inspected or repaired as promised. Then, after using the hot water heater only twice, it began leaking everywhere. When we contacted the warranty company, we were told the issue was not covered due to "corrosion" -- completely contradicting what Monte and the finance manager told us about the warranty covering everything. Trying to get help from the dealership was just as frustrating. It took 7 calls -- and me threatening to show up in person -- just to get Monte to call back. While I will acknowledge he eventually covered half the repair, that does not make up for the fact that we were lied multiple times. Between being told the camper was in great shape when it clearly was not, the false promises about the warranty, and the absolutely terrible communication, this has been an incredibly frustrating experience. It ultimately took over 20 phone calls just to speak with Monte one final time before deciding to file complaints with the Better Business Bureau and leave reviews. I feel completely deceived by both Monte and the finance manager. This is not how you treat customers making a major purchase. Do yourself a favor my friends and look elsewhere!

    A-1 Enterprises - Fire hazard

    A-1 Enterprises

    1.6(7 reviews)
    88.5 miWest Omaha

    This guy, Gordon, is an asshole. Refused to rent a truck to me because I had to cancel a…read morereservation and re-create it so I could make sure the driver, my dad, was present at pickup. Said it was too many red flags and I could rent a truck from another company, not his. Then I call corporate and he lies to them saying he told me I could rent from him. I took my business elsewhere even though Budget is the cheapest option. I can handle bad customer service, but don't lie to your Budget Corporate and make me look like the liar. Gordon, you sir, are a lying prick.

    We chose to rent an RV through cruise America and unfortunately this is their 3rd party vendor…read more From the start, Gordon, was an absolute horror to deal with. We booked on short notice on a Saturday and had to pick up on a Wednesday for departure. The representative that we spoke to with cruise America was clear that we needed to watch videos provided but if we didn't have the time, could do at time of pickup. Gordon, told us that because we hadn't watched them that he was considering canceling the reservation (he said this less than 2 hours before our pickup). After discussing with him the logistics of pickup, he was unwilling to change our pickup time because he needed to make sure everything was "perfect". That was laughable as our rental RV came with 1/4 tank of gas, a 2/3 full black tank filled with someone else's excrement and a multitude of issues that gave us a headache not only just in dealing with the vehicle but also safety issues. Our side mirrors would not stay adjusted and in a strong wind would kick the mirrors off making seeing out the side impossible. The electrical cabinet was wide open with no cover. Screws and nails sticking out of the floor. Molding falling on the drivers head and duct tape holding things together. Not to mention blazingly hot air coming from the floor. As some of these issues seemed cosmetic, we took off and started our trip. Upon leaving the area, well past closing we realized that the mirrors/air and molding became an issue. We waited to call Gordon until the morning and were met with blaming and condescending attitude. I was told that I should go buy a hammer and fix the nails and that the heat, so hot it would burn was normal because of the catalytic converter (hint: it's not normal). Everything I brought up was met with blame on my end, even though it was meant to be perfect, nothing was. He even had the audacity to tell me that I was not getting any sort of a refund and refused to even continue conversation after I told him we would call corporate together when I returned. "No one has had these issues, so I don't believe that there is an issue". Stay away from this establishment, Gordon and his wife and daughter run the place as an RV rental/bizarre storefront for used/damaged and unwanted goods. He will not assist you in anything you need help with and will blame you for his shoddy customer service and incompetence in communication.

    Photos
    A-1 Enterprises - Broken water pipes

    Broken water pipes

    A-1 Enterprises - More broken pipes

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    A-1 Enterprises - Gordon's solution for repairs

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    Gordon's solution for repairs

    Cruise America

    Cruise America

    2.3(4 reviews)
    88.5 miWest Omaha

    Not very welcoming. Theres no public bathroom. After driving nearly 30 minutes to pick up an RV,…read morethen having to wait another 15 minutes to even be acknowledged, my bladder was about to pop. Cruise America operates with some predatory business practices. There's a bunch of hidden fees, and the pricing is so confusing, there's no way to get an accurate estimate prior to the trip. They didn't tell me my RV was winterized & would have no water or toilet until I picked it up. I was furious, and the guy renting it out couldn't care less. Marginal equipment, at best. They have bottom of the barrel RVs, that are not purpose built, but instead hack jobs from inferior platforms. They do not preform well, have terrible fuel economy, are loud, and do not brake well. The first day, we spent $500 in fuel, and we only drove 8 hours. It registered about 5 or 6 miles per gallon. This was my second time using Cruise America. The first trip was definitely better. This trip has broke ties with me and CA. I'll never rent from them again.

    After months and months of planning, we decided to rent an RV and take 4 of our kids (ages 4, 5, 6,…read moreand 15) on a 3,000+ mile road trip. We chose the large 30-ft Cruise America RV through A-1 Enterprises in Omaha. The owner (Gordon) is incredibly friendly, the terms of the rental agreement are fair and reasonable, and the RV itself was clean when we picked it up. There were a couple minor cosmetic flaws with the RV, but overall everything was in good working order. Our trip was a lot of fun, and we returned the RV in the same clean condition it was in before. If we do another family road trip in the future, my first call will be to A-1 Enterprises in Omaha to talk to Gordon about renting a Cruise America RV!

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    Cruise America
    Cruise America
    Cruise America

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    Lake Mac RV Rentals - rvrental - Updated June 2026

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