Do NOT rent from this company! The service/attitude from them is the worst I've ever had to deal…read morewith! Not only that, they charge extra for everything. The camper was way over priced at $250 a night and it wasn't in a great condition. One of the bathroom faucets and one kitchen faucet didn't work. The camper was VERY dirty! It was clear they didn't clean it properly and you'd think with COVID they'll do a better job when it comes to leaving their customers a clean sanitized camper! The people before us checked out at 1pm and we received the camper at 3pm. Again, I'm sure there is COVID protocol they should've followed but it's all about money and convenience to them! When I told them how ditry the camper was she was only concerned if the floor was clean! No apologies or anything, just worried about the floor probably because it was the only thing that was "clean" in the camper.

Rented a RV in August 2017, They gave me a wide variety and warned me what options might be needed…read more You really need a solid place to sleep in here. the storms rip through hard and fast. They came out and handled the fresh water refill and waste water pump out. They dropped the camper right were we asked them to, and when we were done we left the camper on the beach. This was the best trip to lake Mac ever! didn't have to worry about getting stuck in the sand, or towing the camper. Will be using them again in 2018

Jim Mowinkel with I-80 RV Sales and Rental will always go above and beyond for his clients. They…read moreare a local Gretna NE business that the fear out of camper repair/sales/rental. I highly recommend them!

Bait and switch! Contacted dealer about a specific clearance-priced RV and then drove over 2 hours…read moreto see it. Jaime the salesperson insisted on showing us 2 other RVs first that we said we weren't interested in before showing us the one we were there for. Finally, during the tour, the sales manager came out and told us the RV we wanted had been sold 15 minutes ago from another location. We were suspicious. Five days later now and the vehicle is still on their website. The same salesperson then responded to an email inquiry from my friend saying it was still available. They are obviously using the advertised low price to get buyers in the door then trying to sell them other vehicles. Stay away from any business that is so deceitful!

This sales and service center came under new ownership at the end of 2023. We came and spring 2024…read morewhen we were passing through in our RV needed service. They were able to accommodate us quickly and very professionally. The price was fair and they stood behind their work, including having to redo a leaky valve at no additional charge. I would highly recommend coming here for service. Very friendly and helpful staff. Ask for Derek manager in the service department to schedule your work.

We were told when we called they could work on our RV brakes, steering, generator, sway bar, and…read morebatteries. Without authorization or a quote they worked on the batteries, sway bar, and generator, racking us up close to $900 that WAS NOT authorized or run by anyone owning the RV. We later found out they "forgot" to take off multiple charges for parts/labor etc. that added $200+ to the bill. We also later found out they quoted us almost $400 over the cost it would be for parts for the water heater. They never called or kept in contact with us. And now I'm currently sitting in my DEAD RV in the parking lot trying to jump it myself. What happened to those batteries they were supposed to fix? I would not suggest using their services. 0/10

I can't even tell you how amazing these guys are! We have had a few hiccups with an rv we bought…read morefrom them. They have taken care of us in a major way, the whole team if like a family and will treat you as such. Seriously, I have never had a better experience with buying a moving vehicle.

Awesome customer service from everyone on the Jacobs team. I drove 900 miles round trip to do…read morebusiness with them, I wouldn't hesitate to do it again tomorrow. They initially earned my business with great pricing and friendly sales staff. However the buying experience got even better once I arrived at the dealership and finalized my purchase. class act all around, I will be back for my next purchase!

We recently bought a Renegade Verona from Jacobs Ford & RV. After searching for months, we finally…read morefound what we were looking for at Jacobs and in speaking with Brad and Bill we decided to this was the people we wanted to buy from. The price was right and the people were easy to deal with. We flew in and Bill picked us up at the airport and took us to the dealership (we live in California). The customer service here is superb and Bill, Brad and Dustin (it's a family business) were all amazingly knowledgable and helpful. Our new Renegade was not only washed, full of fuel but stocked with a case of water, beer, a bottle of wine and some essentials (TP, paper towels and antibacterial pump soaps in the bathrooms)!! It was such a pleasure to deal with the Jacobs . . . they genuinely care about their customers. They went over everything (and there is a lot) they were also readily available for phone calls during our travels home. We had an issue with the steps and Brad had new ones ordered and ship directly to our home. They arrived before we did! I would highly recommend buying from Jacobs Ford and RV, it was well worth the flight.

All I can say is we have bought 5 campers in out lifetime at 3 different RV store. Never have we…read moreever had a service person be so thorough, kind, considerate and absolutely amazing. I am a hard person to please and Dustin Steele blew us away. He didn't miss a beat and fixed what we needed and went above and beyond! He needs a raise and a paid vacation! We will NEVER go anywhere else! Kimberley at the front desk, Brian in sales, Kevin and Kenia in finances were great, too!

I went as a a consultant for some relatives, who are just learning about RVs…read more The staff let us use their master key, and didn't helicopter us, as we spend 2-3 hours looking at units. I appreciate that!

We purchased our 5th wheel from Matt and Julie last year and had a smooth sale. We brought it in…read morethis week for some work to be done and they did a top notch service for us. Would definitely recommend them if you're looking for a family owned business who cares about their customers.