they get pleasure in telling you how they can't help you because of how booked they are and…read morebelittle you while explaining they can't do anything for you and it's so weird the satisfaction they seem to get when a kid is in pain and they literally could not care less. I would never bring my child here.

Absolutely will NOT recommend this place to anyone. I don't ever leave reviews. It's just simply…read morenot my thing. But when it comes to kids, I HAVE TO. In all of my 13 years in dentistry as a dental assistant including pediatrics, I have never experienced such bad service in my life. Dr. Hawasli was amazing. She was the only reason we kept coming back. Let me just start by saying that their "No parent allowed back" is ridiculous. I know that sometimes kids behave better without a parent. Been there done that! But a chance should always be given to each family. These people will just say straight up no. They allowed me back because I would not allow my child to go back without me. My kids didn't even flinch with me in the room, but they wouldn't have known that had I not put my foot down. One time my kid was taken back by a young man, with pink sharp long nails twice the length of mine. Of course I could not go back in cause "it's just a cleaning". When my little girl came back she was complaining of gum discomfort because she said his nails were pointy and he kept breaking his gloves because of the nails. That is not hand hygiene compliance and it is poor practices of infection control protocol. This is problematic. I had to schedule at the Fort Myers facility for the next visit, to avoid the long nailed male dental assistant and not hurt his feelings. My child had a couple of cavities, which we scheduled, but they said my insurance would not cover for white fillings and I would have to pay the difference, they would only cover for amalgams (aka silver fillings, which contain mercury). Of course, I said no way. I know for a fact that my insurance (MOST insurances, even Medicaid Molina ) pay for white fillings. They fought me and said they would have to cancel the appointment until they sent a predetermination to the insurance to see if they would cover. To their surprise IT DID COVER ALL! I knew because I have handled dental insurances for years and I was trained to do a complete job. But guess what? Amalgams are cheaper and less troublesome to place. Not saying they didn't want to do a white restoration, but they didn't even want to hear it. Had I not questioned it and expressed my experience, they wouldn't have even tried. The lady that dealt with the insurances was clueless. I wonder how many kids have walked away with amalgams thinking they couldn't get a white filling. Today , I called because the filling they placed fell off and my child is complaining of it bothering her. Her dental appointment is scheduled in 20 days for a cleaning. The girl said they could not see her until after that cleaning appointment. I was livid. How can you even think of a cleaning when the filling you put less than a year ago fell off and my kid is complaining. "I'm so sorry ma'am. It's office policy. We don't schedule any emergency appointments unless they have had a cleaning first! " she said. What? In 20 days that tooth could end up with an abscess. This filling was not supposed to fall off 9 months later. Their "office policies" are ridiculous and should have some kind of filtration system. There is just no common sense in those policies nor in the way they are handled. She didn't even ask the doctor to see what she would have said regarding this particular tooth, it's history, etc. Just a redundant NO. Then she said that she could move the cleaning for sooner so that they could take X-rays and see the tooth. At this point I was just wanting to run away from this office and their "brain dead policies". The least they could have done is schedule for a PA (X-ray) and if needed, temp filling to close the tooth so the pulp doesn't become inflamed and allow it to buy more time for a proper time slot after the cleaning. That is proper dentistry, not leaving kids hanging on work they should be responsible for to begin with. I don't mind waiting for an emergency appointment. I get it when there is no time, but to make us do a cleaning with a hurting tooth and THEN and only THEN, start looking for an emergency appointment is ridiculous and a disservice to the child. NEVER STEPPING FOOT INTO THIS PRACTICE AGAIN. I suggest the good doctors flee from their poor management and extremist office policy. Run from this place. There is so much better out there. Your kids deserve better.

Amazing, all female staff. They are so patient with children. They were able to finally fill my…read more son's tooth. I went to two other offices and they were unsuccessful.You can tell they love what they do. Would give 10 stars if I could!!!

I am giving this office a zero star review. for their appalling treatment of my son. After calling…read moretheir office to explain that my son was in pain for a cavity, (that we had agreed to monitor) because he has serious dental anxiety and wasn't able to undergo the exorbitant amount of dental work, they wanted to perform on his baby teeth, they relayed to me they had dismissed him as a patient without any concern or compassion due to missing a prior appointment that the office scheduled without ever speaking to me prior. The lack of bedside manner is shocking, and we felt completely disregarded as a parent seeking help for my child. Their office is awful, and I will never refer anyone to them again. It's unacceptable to treat young patients this way, especially when they are in pain. Save your time and please look elsewhere for a practice that truly cares for your child and doesn't just want your money for exorbitant amounts of dental treatment.

Been going here since I was in my teens, now almost 21 and still going. Favalli's office is more…read morethan professional, they go above and beyond to make sure your cavity removals are painless as possible - I can tell from experience of having more than 4 cavities removed and a root canal, and had many cleanings done that they do an exceptional job. Staff is very friendly and always welcoming. Would recommend any parents or adults to come and visit Favalli's office. Thank you for all you do! - some pictures from over the years, definitely taking an updated pic at my next cleaning soon.

This dentist is fine & efficient, his is staff however should be replaced!…read more I have has 2 billing issues with this office and they just seem to have an overall lack of communication, professionalism, and ability top communicate amongst each other inside the office. unfortunately, we had a major hurricane come through the area and we were unable to complete treatment or get in for our appointment with this office. We HAD to relocate to another state due to the storm and now they are now refusing to refund our 600$ deposit. I had spoken to the office manager, Jaelene on the phone 2x and was assured I would get a refund after insurance paid for the spacer in my daughters mouth. They received payment from insurance on 9/28 for 339$. As of 11/30 I get an email from someone in the office (with no signature attached) telling me that because we moved and my daughter still has the spacer in her mouth and they were unable to take it out that we are no longer entitled to a refund. That just seems so unprofessional and not a good way to handle business. I am unsure if this has happened to others but I would be aware when dealing with this office that no one seems to be on the same page. You should also check with your insurance for over charges after each appointment because they have overcharged me in the past and I have had to ask for refunds after speaking with my insurance and finding out they over charged me. They did not bring it up or send an email regarding overpayment, it was only addressed once I brought it up to them. Good luck if you proceed forward with them

I just had the best dental visit of my life! The staff was incredibly thorough, efficient, kind,…read moreand professional from start to finish. The office was clean, comfortable, and welcoming, and they took the time to explain every step of my treatment. I came in for an extraction, and it was handled so smoothly -- no pain, no stress, and excellent aftercare instructions. You can really tell this team cares about their patients and takes pride in their work. If you're looking for a dentist who truly listens, provides gentle care, and makes the entire experience easy and stress-free, this is the place to go. I can't recommend them enough!

From the owner: At Dental Hygiene Centers, we are a locally owned family dental office in Fort Myers dedicated to…read moreproviding comfortable, high-quality care for patients of all ages. Our general dentist focuses on treating the entire family — from young children to adults — with a compassionate approach and a commitment to evidence-based dentistry. By staying current with the latest research and techniques, we ensure every patient receives modern, effective, and personalized care. Our welcoming, family-friendly environment is designed to make dental visits easy and stress-free, whether it’s your child’s first visit or routine care for adults. From cleanings and exams to restorative treatments, we’re here to support your family’s oral health at every stage. We also offer flexible options for patients with or without insurance. Conveniently located in the McGregor & College area (Publix plaza), we’re proud to serve the Fort Myers community.

I am extremely disappointed with this dental office. My six-year-old son had an appointment today…read morefor a tooth extraction and an x-ray that they themselves were supposed to complete after their machine was broken at our last visit. During that visit, they tried taking the bottom x-ray twice, the machine failed both times, and they told us it would be done at today's appointment along with treating his cavity. My son also had an infection in that tooth, and he took antibiotics for seven days exactly as instructed so he would be ready for this extraction today. We did everything they told us to do. Our appointment today was at 12:30 PM. We arrived at 12:29. As soon as we got there, they told us they would not do the x-ray anymore because "it was almost 1 PM" and it was "too late" to take one -- even though the appointment had just started and we were on time. They attempted to give my son local anesthesia, but he was clearly uncomfortable and in pain. Instead of taking the time to work with him, explain things, or offer alternatives, they simply gave up. In the end, nothing was done: no x-ray, no cavity treatment, no extraction -- absolutely nothing -- after a full week of antibiotics and preparation. The staff was unprofessional and rude, and they made no effort to resolve any of the problems they had caused. We left with the exact same issues we came in with, plus a very stressed and upset child. I do not recommend this office to anyone, especially parents with young children. Their lack of professionalism, poor communication, and unwillingness to help made this a terrible experience.

Don't go! Front office is disorganized, lost my paperwork. Appt time was 3pm, arrived at 2:45 and…read morewasn't called back until 3:42. Totally unacceptable. Hygienist was sick and couldn't stop coughing while cleaning. She didn't speak English so someone translated. She said son's tooth needed $1300 procedure. I asked why is it necessary for a baby tooth decay, she argued with me that it was an adult tooth, it wasn't. Dentist came in briefly, seemed mad and put out. Not nice for a child dentist. High pressure selling techniques throughout.

Never a long wait. So helpful they will not try to talk you into more expensive fixes and if they…read morecan save your tooth without pulling it and spending more money they will. I have trusted them for 10 yrs and am glad to keep going back and tell others about my dentist.

Worst office experience. DO NOT TAKE YOUR KIDS HERE. AVOID AT ALL COSTS. Not only was the doctor…read morealmost an hour late to our kids appointment but the staff was ridiculously rude and unhelpful. The so called dental assistant could care less about the comfort of our children and just seemed to want to get the job done without making sure they felt safe. I do not recommend this dental office to anyone.

This dentist was recommended by a friend. I haven't been to one in 12 years. I had a molar starting…read moreto bother me, I tried to get an appointment I. Lehigh Acres but they are weeks out Dr. Shartzer's office made me an appointment for the next day. Extracted my tooth. No issues l. Exactly what I wanted. Highly recommend. No BS. I am so pleased when I have some money I'm going back for a couple of teeth that need attention. 5 stars​

Dr Shartzer and every single person on his wonderful team are amazing. I have such anxiety that…read moreeven having a cleaning causes stress. The team takes amazing care of me and makes sure that I never feel evens tweak of pain! Love this team and Dr Shartzer is the best and kindest of all!

Never before have I had such an in depth discussion with the dentist about my teeth/mouth and how…read moreit affects my overall health. I was very impressed with the advice and services provided. I will be back!!

Dr. Bouchard is an excellent dentist. She explains everything very well before you decide to have…read moreany problems fixed. She's very knowledgeable and you can feel she cares about you. All the people who work in her office are kind and caring and are concerned about your comfort.

Some people at work recommended this office when I told them that I needed to get some dental work…read more I'm the type of person that equates the sounds of the dentist office to that of nails scratching on a chalk board. However, i'm happy to report that the staff was great. They were very upfront about why I needed the work down and took the time to explain my x-rays in detail. The procedure that I had been "dreading" for weeks turned out to be painless. I'm amazed at how far dental surgery has come since I was a little kid. I still have more work to get done , but at this point I would recommend this office to any of my friends.

Sage dental, run you through like herding cattle, then charge you over and above what your…read moreinsurance covers! Never get out without charging you over $100.00 bucks. Beware!Even with good insurance!

Dr Whitney was awesome to work with and my sons love her. Throughout treatment she was constantly…read moreexplaining and showing them future progress. Invisalign was an awesome choice for two adults. Payment plans and financing we're very flexible for our budget.

Dr John Richards did my braces, so years later when I needed to revisit, (I wasn't consistent with…read moreretainers) and met with his daughter, Dr Whitney Richards and loved her. I completed a short stint of Invisalign and got new retainers. They are truly the best in town.