Efficient. In and out quickly and prescription faxed to drugstore. Nice staff very professionalread more

The nurses here are great. They're attentive and really spend the time to address all your…read moreconcerns. However, the long haired front receptionist is rude and never wears a mask. Both times I've come, she greets me with, "Have you been here before. License and insurance!" But the next person that comes, she says, "Hi. Can I help you?" I was told by the nurse over the weekend to come back Monday for labs and tell the front this when I came, which I was explaining. She says, "I don't care what they want. License!" Why put these kinds of people as the face of your business? Absolutely nauseating to see her pick and choose who to be kind to.

On 5/26/26, I returned to the clinic for the second time in 10 days for the same condition. I…read morethought it was unusual that they did not repeat the urinalysis . But, the PA said they would give me a stronger antibiotic. Two or three weeks, I received a bill from LabCorp for a urine culture. I went to the clinic to explain the situation and was directed to call their business office. Three days later, a "medical assistant" telephoned me to say she would look at my chart and get back with me. After 2 1/2 weeks without a return call, I emailed a person in management at this business office. Without a reply for two weeks, I telephoned again and left a message. Yesterday , the medical assistant telephoned me, apologizing for the delay, stating she would visit the clinic and look at my chart. Today, she telephoned me stating there was a note on my chart, indicating a urine specimen was taken and sent to the lab. I am in shock and disbelief that Coastal Urgent Care sent a specimen in my name that I DID NOT give them. Beware, if they did this to me, you could me next.

Tija front desk was welcoming and so sweet , Bree was excellent with the patient care and Ashley…read moretalk and explained everything i needed to know to understand i highly recommend this place damn good service !!!! keep up the good work ladies !!!!

This was my first year getting my mammogram done at this facility and I really liked how efficient…read morethey were. To begin with there's plenty of parking. It was nice not having to drive around and look for a parking spot or have to park a mile away. There's also hardly a wait time anywhere. There were enough receptionists so I didn't wait to get checked in and then I think I only waited 4 or 5 min. in the waiting area and then the mammographer came and got me. The room was very clean and she was really nice and efficient. I liked being able to get in and out.

Warning: Screws and nails. Great place, but! There's…read moreconstruction screws/nails. I picked up 4 "near the site" in the back- for overflow parking today and one two days ago, and saw one leaving the round-about. It's not Ochsner, but it is the construction company you have to pass to get to your appt. Someone do something plz.

I wanted to thank there staff and Dr. Jessica best experience. I felt bad going in 10 minutes…read morebefore they closed but they treated me so great. hands down the best medical practice I've ever been to. It's hard trying to go to the Dr. when you have 2 kids and feeling bad.. thank you again for everything. This place deserves a 10 out of ten. God Bless

It was my first time ever going to an urgent care, but I can honestly say my experience was better…read morethan when I have gone to my primary physicia. They were fast and friendly, got me what I needed and helped me with what I need to be doing next. highly recommend!

Unfortunately I found myself in need of a doctor. It was 5:00 in the afternoon by the time I was…read moreable to get off work so after hours was my best choice. I couldn't of made a better decision. This place was super quick .. from the time I checked in till the time I check out my care was top notch. The Dr diagnosed my illness, sent my meds to the pharmacy and I picked them up mere minutes later. The whole process was less than an hour!! Great job!!! Highly recommend this place to anyone!!!

Thank Goodness for Lake After Hours. For some reason it seems to almost be impossible to get an…read moreappointment with a general practitioner in Zachary. Thank God you can get medical attention at Lake After Hours. My entire family goes to Lake After Hours. I fell down and broke my little finger. After they X-rayed my finger, and then put the splint finger guard over my little finger, the relief from the excruciating pain was such a marvelous feeling. I don't want to be sick, but it's so nice to know they are there for me and my loved ones.

I had to come in for bug bites. This office is bright and clean .The lady at the desk was friendly…read moreand helpful. You need to register on the iPad that's on the counter. Then a you will receive a text message on your phone with a link for you to fill in your personal information and make the payment. The nurse was sweet but she ask me lots of questions while measuring my blood pressure. I've learned that you need to be still when measuring BP. The PA was caring and sweet. She gave me a prescription for the bites and I felt a huge relief.

WOW! 20 mins in and out! Everyone is SO SWEET! This WILL be…read moreour go to urgent care when my sons Dr. Cannot get him in same day!

wonderful staff especially Katherine Guillory, PA. She was able to diagnose exactly which muscle I…read morehad strained and made sure nothing was broken. the nurses and her were wonderful. I recommend them to anyone who needs to be seen quickly and can't get into see their normal physocian. It's always a great experience when my kids or I have gone there. Not a long wait and they make sure you are on the road to recovery. Wonderful experience the PA also instructed me on how to massage the area to help it heal. Thanks so much for the help last week on Halloween!

Came in and got immediately checked in. We were seen within 20 minutes. The nurses were friendly…read moreand the PA was amazing! We recommend this office.

First time receiving care from the this Urgent Care and it was definitely the best experience! From…read morethe front desk to the discharge nurse everyone was kind and helpful.

Some call this place LSU HEALTH CENTER Because that's what used to be here but now it's OUR LADY OF…read moreTHE LAKE PRIMARY HEALTH. I went and got my Covid 19 vaccine today, When you go to get your vaccination you go in the main door closes to McCelland drive the reason I'm telling you that is there are is a Emergency entrance and a urgent care entrance and a primary care main entrance and this is a big place so I just am trying to save you a few steps, me I went in on the far end because I had no idea where to go but as soon as I got inside a nice staff worker told me I needed to go outside and down to the other end at the main entrance. I got the Pfizer it vaccinates you for COV-2, SARS and COVID 19. I got the first dose today and go back in 3 weeks for the second dose. I truly hate shots but I actually didn't even feel the needle. When I walked inside there was a staff member taking temperatures and she took mine and I told her I was there to get my Covid 19 vaccination she told be where to go with was basically directly behind her. Then I told the next staff member the same thing and she asked my name and checked her list to make sure I was on it and had me sit down to b called. I was called in less than 5 minutes and gave the receptionist all my name and then I sat back down until I was called in another room to get my shot, took only about 5 more minutes. When I was called into the next area I was asked a few questions and then sent to one of the nurses and then verified my name and birthday and given my first dose of the vaccine then you go wait in a room for 15 minutes to make sure you don't have a bad allergic reaction then you can go. I just want to say every single staff member from the lady taking the temperatures to the nurse that gave me the shot and the staff member that was watching me for the 15 minutes everyone is exactly nice and helpful. Update March 20, 2021 Today I got my second dose of the Pfizer Covid 19 vaccine and again it didn't hurt at all and so far I haven't had any side effects and knock on wood hopefully I won't.