Slow as Christmas, I'm here now. Took my Grandson here for a work screen. We've been here since…read more9:15 it's noon and still not finished. Slowest place I've ever been. They have a sign if your sick you must have a appointment and then they have the sick ones waiting their turn in their cars so you'd think if you came here for a work screen to get a new job you'd be fast in and out. This place should be called the SLOWLANE not Fast Lane!!!

No one likes to go to the ER, but this ER trip was really helpful for me…read more I came in at 11 at night with right upper abdominal pain. The difference with lane and other places was everyone listened to me. No one dismissed me they asked questions and treated me kindly. They did tests and helped me to lower the pain as fast as possible. They figured out what was going on and all of this with X-rays a cardio gram blood tests and more took them under 3 hours. I am truly impressed with how kind everyone from the receptionist to the ER doctor was.

My recent hospital stay was, without question, the worst experience I have ever had in a hospital…read more From the moment I arrived, everything was chaotic. I was taken into the operating room and prepped for surgery, only to be brought back to my room and told that my surgery had been bumped for another patient. That set the tone for what became a completely unacceptable experience. Waiting over one hour for assistance to the bathroom was unacceptable and left me feeling helpless and ignored. I also waited nearly two hours to receive pain medication after requesting it. Throughout my stay, staff rarely checked on me, and I often felt forgotten. My experience with Dr. Sanfiel and his physician assistant was especially disappointing. During my surgery, I was later informed that my spleen had been nicked. After surgery, I experienced severe neck pain and repeatedly reported it. Instead of addressing my concerns, Dr. Sanfiel responded, "Well, I operated on your abdomen, not your neck." I felt this response completely dismissed the significant pain I was experiencing. Given what I had been told about the complication during surgery, I believe my concerns should have been taken seriously and explained to me rather than dismissed. I did not feel that Dr. Sanfiel was honest or transparent with me about what had happened or why I was experiencing that pain. His physician assistant also completely dismissed everything I was saying, did not listen to my concerns, and made me feel as though my pain and symptoms did not matter. As a patient recovering from surgery, I expected timely, compassionate, and attentive care. Instead, I experienced poor communication, excessive delays, and a lack of concern for my well-being. It was a complete disaster from beginning to end and, without question, the worst hospital experience I have ever had. I will never return to this hospital or seek care from Dr. Sanfiel again, and I will not recommend this hospital or his practice to anyone. I sincerely hope the hospital takes these concerns seriously and makes meaningful changes so other patients are not treated the way I was.

This was the best experience I have had at an urgent care facility. I was a walk in patient and was…read morecalled to the back within 20 minutes of hitting the door. The gentleman who did my intake was thorough. I saw the Dr. for about 5 mins, but he listened to me, provided feedback and could tell I was in discomfort and went over his plan of care with me. Nurse Haley I believe her name was, made me feel comfortable considering I needed a shot in my behind and checked on me. When I tell you I could have cried from relief after the experience I had with this team! I came in at a pain of 7 walking like a robot and left at a 5 feeling comfortable. I left with knowledge and prescriptions for how I could continue to feel better. Thank you Dr. Abasi, Nurse Haley and anyone involved. I know healthcare isn't commonly on recommendation but 10/10 would recommend.

I got charged $50 to get nothing done at this clinic when I came for a extraction for a exist on my…read morejawline and on my cheek and under my chin and they tell me it's nothing we can do right now and try to give me some anabiotic cream and tell me when it get bigger, we can do something. What the fuck I'm coming here for I am pissed the fuck off that I paid $50 to get nothing fucking done.

I like the clinic but now you do everything on your phone and it wanted to give me an appointment…read morefor more than an hr and a half later. Guess I will just drive to the ENT in BR tomorrow c

Very clean place including bathroom. The front staff as well as the nurses and doctors are friendly…read moreand do a excellent job. It's super fast here most of the time. I recommend this place

Didn't see a doctor. I saw a "service provider" who told me I had a cold and fever isn't considered…read morefever unless it's 100.5 or higher. Nothing to see here.

From the owner: Patient Plus Urgent Care is a fast and friendly way to take care of your minor illnesses and…read moreinjuries - the sniffles, rashes, fevers, aches, breaks, and other conditions that deserve prompt treatment but are not serious enough to require a visit to the nearest emergency room.

Dr. Whitney is the best...ever! She's so wonderful and actually listened. She truly cared about…read morewhat was ailing me, and was even proactive in her diagnosis. Tell me the last time you saw a doctor truly listen!?! She is a gem - protect her at all costs! I was in and out of the clinic in no time (35 minutes) including my strep test, and they even called my script in to Walgreens. The facility is very clean, and everyone from the front desk to the nurses, was so kind. Absolutely wonderful place if you find yourself having to run in for Urgent Care. Bonus points for having a television in the exam rooms, so one doesn't get bored. Great distraction! We were in BR to move a niece into LSU, but if we ever find ourselves in need of care and in Baton Rouge again, I would not hesitate to return - as well as recommend to anyone who needs urgent care.

I went in to get covid tested for work. The process is streamlined and setup so that minimum…read morecontact is made with other patients. You come in, sign in on the tablet, show ID & insurance, then wait in your car until you are called. I waited for more than an hour. It was long, but I expected it. And at least I got to wait in the comfort of my vehicle versus a cold waiting room. The technician that took my vitals and performed the test was very hospitable. The front desk staff greeted me and were nice as well. The only negative is the parking lot. Spots are few. However, I would visit this location again.