My family considered taking a huge leap, rather than the yearly jumps, to help out two particular…read morefriends: one- my best friend/sister, and two, his dear friend (Godparents to our son). We decided to buy them homes near us (as they wished), so as to prevent them from taking out a mortgage and to have them nearby. They each had a fixed, substantial budget to shop around. We enlisted a knowledgeable group to assist them, and to find the home/condo of their dreams. The process, from start to finish, for each went so smoothly and their desires were heard. Additionally, my husband and I were left at ease knowing they were in good hands. They were shown a list of properties within the Lincoln Park area, as well as a few in Gold Coast. Questions and concerns were immediately addressed by the team. The individuals are so in love with their new home, and we are so thrilled for them! Thank you for the exceptional service provided to our friends.

My husband and I have had multiple transactions w various Realtors in Chicago through the years…read more It wasn't until we met with Jennifer Ames that we realized Jennifer was exceptional. We witnessed this through our entire sales process. Jennifer and her team were extremely responsive, very fair and exceeded our expectations 100% of the time. From the beginning of the sales cycle through the negotiation process, their response time with returning calls & setting appts were unbelievably quick. I'd also like to point out Gus Lopez who put his heart & soul into each & every encounter! His integrity and passion for making the transaction come together and simply "doing the right thing" was truly amazing!!!!! If/when we either buy or sell in Chicago - The Ames Group has absolutely earned our business for a lifetime! Many thanks Jenny, Gus and team! Lexi and Mike

As first-time homebuyers, we were naturally nervous about the process, but Lance made it an…read moreabsolute breeze. From our first meeting, he was incredibly patient and took the time to explain the end-to-end process in detail, ensuring we knew exactly what to expect and when. What we appreciated most was how he truly listened to our 'wants vs. needs' and remained extremely attentive throughout the entire search. He wasn't just trying to make a sale; he consistently gave his honest, expert opinion on every home we toured. If you want a realtor who is transparent, knowledgeable, and genuinely has your best interests at heart, look no further than Lance!

Lauren did a great job guiding through the process of finding an apartment! Most importantly, she…read morewent above and beyond and would often make tour requests and answer my questions outside of work hours, putting 100% effort in at all times!

Very disappointed in Jennifer Ames. She makes a lot of promises, and fails to deliver. Once signed…read moreon, you are Turned over to an inexperienced team in training lacking the experience and knowledge you we are led to believe you hired. Mistakes, no attention to detail, lags in negotiation communications she was not available, provided no help or assistance at all. Very stressful for the client. Her cameo appearance is all for the $$$. You will never receive a follow up or thank you for the business you gave her. Huge, huge disappointment. Five star rating for misrepresentation.

Chase and the Chicago E&V team are excellent! We couldn't ask for better advisors while we search…read morefor our new home. They are consistently responsive to all of our requests and questions and always break things down so they're easy to understand. I would highly recommend using Chase and the E&V team when you start looking for a new home. They know the city very well and are so easy to work with.

DO NOT BUY FROM ALAN CANDEA!…read more We bought new construction from him and his lackey, Chris, in 2023. They lie, cut corners, and refuse to be held responsible for their lousy construction. When we were looking at the unfinished unit, he promised the building would have a Butterfly system, instead we have a call box with no video. And it is not even hard wired so the plug falls out from the outlet there is no way to enter the building. When told he needed to fix it, he put tape on it and labeled it "do not remove." He promised to furnish the entry way, it is still empty. There is a storage room, the lock was installed wrong so it gets jammed often. He refused to fix it. The lock for our unit was also installed upside down, and jammed. So we had to hire a locksmith to fix it. Every unit had issues with the sealing on the windows and we had moisture damage on the window trims, this took MONTHS to remedy because Alan refused to admit it was a problem. The Internet cables were left uncut and dangling from the walls, had to hire an electrician to come and finish what Alan could not. The patio is on raised tiles. Throughout the building, we have over 50 tiles that were cracked or damaged on install. Several people fell through those tiles and were injured. When it was time to form an HOA, we managed to get someone from all 18 units present so we could elect a board. Alan actually forgot to bring his lawyer, so it was postponed by several weeks. ' He did not even have all of the fire extinguishers hung up in the building, we had to wait until a management company was hired to get that done. He promised to power wash the garage, still not done. I recently found a tube of tooth paste wedged in between the sink countertop and the cabinets below. It was sealed that way, I cannot remove it. When I reached out to Alan about this, I got no response. DO NOT BUY FROM ALEN CANDEA.

If you can help it, do not work with Susan Nice. My agent unfortunately had to work with her when…read morewe found an apartment. She is awful at responding and when she does it's always some sort of last minute request. Seems like someone who is overwhelmed and not good at their job. dream towns lease was also super vague on so many things and did not outline the payment process and only told my agent (not me) when/how to pay the day it was due. Just reallyyy bad communication on their end. Avoid if you can.

They are only getting 1 star because 0 wasn't an option. And in this case, it should be…read more This company manages the building that I live in. Lucky for me, I'm only renting and will be out of here in 6 months (counting down - it won't come soon enough!). They are unresponsive, I've called approximately 7 times and have received 0 calls back. For example (and this is one of a few problems)... We had water dripping all over the floor from the ceiling from the shower drain from the unit above, but because it was a Saturday (and OH MY GOD, someone actually answered a phone! that happened once), nothing could be done and I was told to tell my upstairs neighbors not to use their shower until it was fixed and that they could probably be out there Monday to fix it. "Probably." I was incredulous. Yea, that happened. So with all the great effort they throw into their property management, I can only imagine the fine job they do with everything else.

I was referred to Alexandra Vanella from a person that worked with her in the past, I truly wish I…read moremet her a month ago before my deadline out of my hotel. After our introductions Alexandra provided efficient and fast service that I did not get from the other 4 agents I was working with trying to move here to Chicago. I did tell her i was running out of time and needed to move within the next week, the quality of options and the variety if options was exactly what I needed to see as I was getting stressed with the whole "moving in the summer to Chicago". She was very transparent and when we were dealing with difficult realtors she was not hesitant on reaching out for me to find out what the hold up was on their end to really get me in a place that I was interested in. Alexandra would send me morning texts to check on statuses if I was getting emails replied and getting in touch with the home owners. She did a really amazing job delegating my stress and communication with everyone I needed to all the way until i was officially moved in. At times I felt i was probably annoying her and I apologized for being antsy and she told me that everything was ok and that there was no need for me to apologize. Her goal was set to get me through this process as smooth as she can make it for me.. I will be sending all my friends her way and i will not use another agent as long as I live here in chicago!

My roommates and I were having a hard time securing an apartment in the very competitive Chicago…read moremarket, but Alex helped us get a place within a week of working with her! She is very knowledgeable about various areas of Chicago as well as different properties which was a huge bonus. She's also extremely responsive and gets questions answered right away. I'm so glad we were able to work with her and would highly recommend her to anyone needing help with either renting or buying in Chicago!

I've lived here for a while, and while the location is great and the staff are friendly, the…read morequality of my apartment does not match the price. Maintenance requests are slow to be addressed, sometimes requiring multiple visits for the same issue. A leak under my sink took several attempts to fix, and damage left by the previous tenant wasn't repaired until six months into my lease. I also did not recive a full set of keys until several months into my lease. I never feel like a priority. The apartment itself has outdated features that tenants are expected to deal with, as per the lease. The floors, walls, and windows are low quality and poorly insulated, showing significant wear and tear from past residents. The biggest frustration is the heating system--electric baseboard heaters that don't self-regulate, meaning you have to manually turn them on and off, leading to an average utility bill of $120 per month. The outdated AC unit, which hasn't been upgraded since the 1990s, is inefficient and expensive to run, costing over $100 in the summer, ontop of the already overpriced rent. Overall, everything feels inconvenient for the tenant. If maintenance were more responsive and the apartment features were updated, this could be a much better place to live. Until then, it's hard to justify the cost.

I have been living at one of the Ashton Realty Group properties for over a year now and I have had…read moresuch a pleasant experience with the management team and the property itself. Management is so responsive and respectful! The apartment itself is in great condition with almost brand new appliances. The process of applying, resigning, and general maintenance could not be easier. They also go out of their way to help tenants if needed. For example, I got locked out of my apartment and within minutes I was able to talk to a staff member and get help. In the heart of Lincoln Park, you can't really ask for much more. The area feels extremely safe and management knows their renters well, so it feels personable! I can definitely say I am happy to have resigned for the coming year!

Karen helped me with 2 home purchases and 1 sale. My first purchase was through CHT and was not an…read moreeasy process but Karen was thorough and outline the process clearly even though the city of Chicago is not super clear. That was my first home purchase and even with a long runway Karen was patient and helped. Flash to 5 years later, my partner and I were looking to buy and Karen helped us find the perfect home for us. She took time it explain the whole process to my partner who was buying her first home. Karen gave us great advice when purchasing the home and as always was super caring throughout. We could not be happier with the house. Then we were selling the CHT condo and that was a long process. Karen helped us even while abroad on a vacation and got our condo sold still! She went above and beyond and I recommend her to anyone looking to buy. You will not regret working with her!

I had a wonderful experience working with Karen and her team. I was nervous about being a…read morefirst-time homebuyer and she answered all of my questions, made me feel comfortable, and exceeded all of my expectations as a realtor. Karen helped us with both selling and buying, and I would recommend her to anybody!

CL3 managed my rental property for years while I was away. They handled the move-in and move-out…read moreof tenants and also helped resolve any issues that came up with the unit. My tenants were very pleased with Brett and his team's promptness in addressing issues. I highly recommend CL3. They were also very helpful when I sold the unit as well. They managed all the offers and was very diligent in tracking down the required documents to close the deal. Thanks Brett and team!!

The team at CL3 Property Management did a great job with our property. This was our first property…read morethat we needed to have managed and they took care of everything. Their response time to issues and questions can't be beat. We had a fantastic experience and we will definitely use them again.