Great care overall this weekend needed with especially Nurses in ICU and recovery before my Gi…read morethey are all are so appreciated first class professionals they all made me feel I was being well taken care of . Can't Thank them Enough From: Raymund Ross & Wife Susan So Grateful for the well organized service . I felt all the way through this I was in the best of hands . Home late yesterday afternoon . Once again Thank You Lakeridge Health Oshawa

If you need medical assistance due to a legitimate problem, steer clear of this pathetic joke of an…read moreemergency department. You. Will. Be. Wasting. Your. Time. They don't listen, they don't care, they don't help. Aaaand...they're a**h*les about it. Do yourself a favour and travel as much distance as you need to NOT walk through their doors. I would rate less than one star if I could. I should have known better from past visits. Nothing has changed.

I have a complete opposite experience at SHN as compared to other reviewers. I have been here for…read moreat least 20x the past couple years. The staff at the hospital has always been very helpful (though I did witness an experience where the check-in staff was a bit impatient with my family member who did not speak any English). The staff and doctor at the Oncology department has always been friendly and really catered to the patients. The receptionist and imaging department has always been patient and kind as well. Since I have been here many times, I know the location and parking situation inside out. You enter on Lawrence Avenue, and you exit on McCowan Road. There is a 3-storey parking lot on the left side. Turn in and get a ticket from the ticket dispenser and REMEMBER to keep the ticket with you (so you can pay inside the hospital before you walk back to your car). There are usually more spots on the open roof.

My experience at Scarborough General is also much more positive than other reviews…read more The hospital is a juxtaposition. It has a very modern ER and the medical imaging services in the basement are incredibly up-to-date, but some facilities, like the Central wing, are so incredibly outdated and I can imagine very difficult to access for those with accessibility concerns. It makes sense, because accessibility wasn't even a thought when parts of the hospital were built in 1956. Yes - 70 years old in 2026. I was admitted for almost two weeks in August 2025 and the hospital quality of service was exceptional. The nursing staff was always pleasant and doctors were always knowledgeable and patient questions about care were always encouraged.

Dear Manager of Nurses…read more I hope this email finds you well. My name is Reyka and I am writing to formally express my deep disappointment with the level of care and service my mother and I received at the Emergency Room of Toronto Western Hospital during our recent visit on the night of March 7th, 2026 at 11:30pm. Before the pandemic, I held Toronto Western Hospital in high regard for its excellent doctors, nurses, and overall patient care. However, my recent experience drastically fell short of these expectations, and I feel it is important to bring this matter to your attention. Incident Details My mother, who is a breast cancer patient visiting me from Quebec and does not speak English, was experiencing extreme pain in her jaw, neck, and arm the evening we visited the ER. I gave her a 500mg Tylenol at 8:00 PM, but it failed to alleviate her pain even after 45 minutes to an hour. Concerned for her well-being, I consulted a local pharmacist and decided to take her to the Emergency Room for urgent care. We arrived at Toronto Western Hospital's ER at 11:45 PM, and she was triaged at 12:30 AM. At that point, her pain was clearly visible, with swelling on the left side of her face, and she reported her pain level as an excruciating 10 out of 10. Unfortunately, despite the severity of her condition, we waited until 4:30 AM without being seen by a doctor while other patients were attended to before her. Adding to our frustration, the nurse who conducted the triage was visibly impatient and lacked professionalism when I translated my mother's condition. She dismissed our explanations, misinterpreted the details we provided, and even displayed discomfort and annoyance on her face. This lack of empathy was deeply upsetting, especially given the vulnerability of our situation. Inappropriate Behavior by Nursing Staff When we decided to leave the ER at 4:30 AM to seek help elsewhere due to the unbearable pain my mother was enduring, a nurse made an unkind and dismissive remark: "oh you're living?! Ok bye!" This flippant attitude was shocking and unacceptable. Nurses are at the forefront of patient care, and such a lack of compassion and professionalism is not only disappointing but also harmful to the reputation of your institution. Suggestions for Improvement The behavior we experienced highlights a deeper issue in the quality of care being provided at Toronto Western Hospital. Nurses and healthcare professionals must possess not only the technical skills required for their roles but also the emotional intelligence and empathy needed to understand and alleviate the suffering of patients. I urge hospital management to: 1. Enhance Training Programs: Provide training for nursing staff on how to handle patients with language barriers, cultural sensitivities, and heightened emotional needs. 2. Prioritize Compassionate Hiring: Ensure that candidates selected for nursing roles demonstrate empathy, patience, and a true commitment to patient care. 3. Improve Triage Protocols: Review and improve the triage process to ensure that patients with severe pain and visible symptoms of distress are prioritized appropriately. Conclusion As someone who trusted Toronto Western Hospital for its reputation of excellence, I am deeply disheartened by this experience. My mother, a cancer patient, deserved better care and understanding during a moment of extreme vulnerability. I sincerely hope that my feedback will serve as a catalyst for positive change within your institution to prevent similar experiences for other patients in the future. I would appreciate it if this matter is investigated thoroughly, and I welcome a response from your team regarding the steps that will be taken to address these issues. You may contact me at Ore.reyka@gmail.com for further clarification or discussion. Thank you for taking the time to review my concerns. Sincerely, Reyka

I had back surgery September 2026. Every aspect of my care was exceptional, from the nursing and…read moremedical staff to the office staff. In particular I'd like to thank Dr. Pedro, my neurosurgeon, for giving me my life back. While I can only evaluate his skill based on my positive outcome, in every interaction with him he was patient, kind, caring and considerate. He listened well, explained the plan and the procedure well, and answered all of my questions. I would recommend him without reservation.

came here to the emergency because my foot turned into a football, originally went to my doctors…read morebut they told me to go to the hospital instead YAY! My previous experiences with this hospital were not very good at all, quite the opposite and in the negative. This experience was much better, was able to hop around and find a wheelchair no problem. The staff were super friendly and worked with a sense of urgency, when it all was said and done, the visit took about 3 hours, the only thing that I have negative to say was that the doctor at the time read my xray wrong and I got a phone call the next day telling me very bad news. The hospital was very clean and bright. Lots of parking on site Transit options are the 123 and 80 buses, and the 15 with a bit of a walk from the mall.

The staff and services here are excellent. This is not a hospital as such as there are no inpatient…read moreservices and no emergency department. An urgent care centre (UCC) provides care for non emergency injuries and personal health issues. Sprains, cuts, rashes, broken fingers etc for example, as well as blocked catheters, urinary retention and post surgical complications if needed. Emergency care is provided at another site, as is inpatient care. This site provides investigative and pre operative work up, as well as rehabilitation on an outpatient basis. An army of knowledgeable volunteers and clerical staff ensure you are seen in good time. The UCC practices triage, so less urgent cases may wait a long time for treatment. These cases could probably get seen at a walk in clinic or at their own doctors. Properly utilized this can be a one stop shop. Before I retired as an RN I referred patients here appropriately and they received good care. My wife had her follow up care here after her knee replacement, and I have cardiac investigations done here. The one down side? The cost of parking, although options are available to reduce the cost for frequent attenders.

Free injections. Free friends... hey love... don't hog the TV... Free hot chocolate at 4am in the…read moremorrning. Free Psyco-staff -- hows your mental health??? Free nut-jobs in security. Don't pinel me please... pinel Mitchel.. he's my fall guy... love you and agnes... what a pair.. perfect.. she likes industrial goth, he wants to live in mom's basement - a triple hot pepper pizza and root beer growth - and listen to art rock... will the marriage in heaven last? Just like Ruth and Al... both have large volvos'. Joe, I'm worried about you... I don't think fat or oil makes you fat or sick... drink lots of orange juice.. eat chana dhal and aloo gobi... avoid the eye drops at the optometrist... and lay off the protein shakes.. I once gained 15lbs in 3 days... 110lbs in 6 weeks... and I think that's just the way the body works... maybe its water absorption from the atmosphere through the lungs... Kyle... the government doesn't control the computers... Microsoft does... they'd have to go through the legal process, show probable cause and get a court order to look at your files.. Rubina... nice glasses honey... At least the view from solitary is okay... Andrew P.S. I'm okay now... here's what helped me... put the TV on the fish channel (muted) I think its 205, you need cable for this... put the radio on 99.1 and the headphones for a walkman or IPOD nano on 88.9 . I call it the trinary... I blinked for a few minutes... and felt better... (c) Copyright 2017. Andrew M. Walduck. Associated Press. All Rights Reserved.

Hi and Good Day to staff:…read more I am writing a review of this hospital since I have been very rarely in the last 10 years. I had to get treatment yesterday and, the staff were polite and, it has not changed much since Covid-19 and, it has not changed much. I was there for more than 6 hours and, I had to speak to a doctor after almost 6 hours-I had not been there for treatment very sparingly over 10 years. I know of a staff member who has been employed more than 15 years. I am impressed by the staff and, their kindness and, I left feeling a lot different and, I told the doctor that I was not sick. I had to speak with 4 doctors and, it went well as it did with the nurses. Keep up the great work team!!. A special thank you to the Special Constables-Errins, and, Boretta.

Brought my dad to Sunnybrook emergency with a doc referral for eye clinic…read more The emergency was quite a long wait only 1 person working at Triage. Then we we went to eye clinic the window was closed not open need to knock to ask a question Even at emergency the gentleman to show us eye clinic was not familiar he said to take elevator to first floor then turn right after exit but it was turn left

Visited my mom while she was in the hospital. The nurses were incredibly nice and the quality of…read morethe care was really good. In terms of cleanliness, it's what you would more or less expect for a hospital. No major downsides, aside from the parking being extremely expensive.

Amazing care and expertise from Dr. Sellan and the whole team. After a successful hip replacement…read moresurgery I feel like I have my life back

Been waiting 2 hours now. Ambulance after an automobile accident brought my wife here before I got…read morehere at 8pm. I got the call while I Toronto around 6:30 and got here before she was seen. Not surprised as last time I was here when my fingers got by the hedge trimmer I had a 5 hour wait. We asked how soon she would be seen but they couldn't tell us. The service has deteriorated significant since I first moved here in 1995. The service with the old hospitals Port Hope and Cobourg were way better then. This is a government problem not the staff. I feel bad for the staff here. Peterborough Hospital was like this back in the 90s but I hear it has improved. Increased my rating as Dr and nurse were very nice. And seen under 5 hours.

The Palliative Care centre at Northumberland Hospital is run by volunteers and is an incredibly…read morepeaceful place for loved ones who are moving on. I will be here the next few days, but so far I can't say enough good things about the staff here. Put together and supplied by donations and charity it really is a wonderful place for solace during hard times. More to come later as I'm here.