Water was delivered and there were a few problems on the pool installers side but Charlie's water…read morewas very professional and is even going out of their way to redeliver the rest of the water that was unable to be put in the pool the day before. Water was super clear

Tyler was very nice. He came out the same day that I called. He also gave my husband some pointers…read moreon pool care which were greatly appreciated. His prices were well below that of other water hauling businesses too. I highly recommend Charlie's water hauling.

Smashed glass LEFT EVERYWHERE. This is unacceptable. 6142 Centre Park Dr. has left multiple…read moreshattered glass bottles of the large variety on the street where people AND DOGS walk near daily. They just left them there with the brand name plain to see. CLEAN UP AFTER YOURSELVES YOU ARE GROWN. Fix it before all that shattered glass becomes return to sender.

Absolutely terrible! Lied to me in Costco to get me to sign up, and it's been nothing but botched…read moredeliveries bad billing and headaches for the past 9 months. They make it very difficult to cancel. RUN RUN RUN. Note: minutes after posting the above review I got a response from Mike at Crystal. "Would like to try to fix this. Please give me your contact info". I did, and have heard nothing. Am I surprised? Not a bit. Not. A. Bit.

INCORRECT FALSE BILLING WITH HORRIBLE CUSTOMER SERVICE AND REFUSAL TO REMEDY:…read more I'd like to start by stating that we are a small dental office and have been using Aqua Falls for years, which became assumed by Culligan. We have worked with them combined for over ten years. We utilize them for a water cooler rental, 5-gallon jugs, and distilled water for autoclaves. Service has been OK until recent when account inquiries were made over faulty/incorrect billing. I have honestly NEVER dealt with the extreme rudeness and lack of resolve as I have in dealing with Karen over two phone calls myself and one with my front desk team member. I initially inquired because we noted we had a monthly bill of $8.15 for a "3 BURNER POUROVER" per statement. My coworker called to inquire, and was advised that it was a coffee pot/service and we have been billed since 10/1/2017 (it is now 2026)! We do not have the coffee pot on hand, never did, and I assume it is a large commercial 3-pot setup. We have 8 employees max daily and do not even have a need for a coffee pot aside from our rarely-utilized Keurig in the office. Additionally, no other service, coffee, etc has ever been offered for the 3 BURNER POUROVER. It is partially my fault for not seeing the bill as we have been on autopay, but there has been no resolve with Culligan. When I spoke to Karen about the item and told her that we do not have the item and never did, she stated "well it says here you do!" in an abrasive fashion. I initially thought that it was a billing error that could easily be resolved. She did state that she would inquire about it and call back but never did follow-up after waiting approximately one week. When I called back to follow-up she again stated that "it says you have it, and you can do a buy-out for $50 if you don't want it". I again reiterated that we did not receive the item and have never had it in possession but Karen would not remedy the issue and refused to change her status on the issue. Doing the quick math we are well over $700 for a larger commercial coffee service that is fraudulent billing for an item that we do not have, and the refusal to address the matter and resolve. I may be doing a chargeback at this time since no resolve as well. Long story short, I would avoid Culligan. In speaking with other medical professionals that had their service prior, many have switched due to poor service as well. We have been a client for over ten years but have now moved to Alpine due to Karen's incompetence and lack of service. As a business owner myself I am appalled at how this was handled. I have filed a complaint with BBB, left a review on Google, and will be sure to let anyone in the market know of our experience.

We are always pleased with our service. And Jimmy he's always friendly, fast and sufficient!!read more

Very accommodating and friendly! Great people WO work with. Always willing to work with us when we…read moreare in need and has even checked after a rain if water was still needed in our cistern, after a delivery was already scheduled with them. Thank you Duke Water!

From the owner: We are a family owned and operated company specializing in delivering bulk potable water for…read morecisterns.

Maybe being generous with a 2-star as an average: 4 stars for local office, 0 stars for…read more"management". Our church used them -- because of our office hours at the time, we had trouble syncing up with deliveries so we decided to drop our service and returned our empties in December 2024. Still no refund. If it were one bottle, I'd give up, but it's $108. Multiple calls to various numbers and one visit in person. Always told, we'll tell "management" and it should be about a week or so and we're at nearly 11 months.

After five years of service and you not getting quality service or the consistent service having…read moregood customer service, I decided to part ways I guess I am very slow seeing the bad in comfort often times they would not deliver water if they did they would not pick up the empty so am done