Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

Never received an estimate or quote after after a few weeks from when the guy came out and looked…read moreat our basement. I finally called and was told it is a siding problem - our house is brick cape cod. The guy said oh let ck again and get back to you. Nothing and it has been almost a week. Nope I will not use when thru cannot get an estimate to me.

Did an excellent job. On time and very professional. They did a thorough job and was very clear in…read morewhat needed to be done

Find another Contractor.. I had drywall damage on a ceiling in one room from a roof leak. I had the…read moreroof replaced and contacted ServPro to replace the ceiling in a single rooms roof. No big deal you'd think, but they insisted on a structural engineer to come in and verify the roof structure. Seems odd for just replacing the drywall. They rejected the repair unless I had the structural verification. They insulted my intelligence with this because that is what I do for a living, but the documentation is horrendous. It would cost as much as the repair. I recommend you not use these people as the additional cost on their excuses to not do the work will multiply your expense. (ie. this was not covered by insurance)

My sump pump failed last month and I needed restoration help ASAP. After a lot of research, I…read moredecided on SERVPRO. I couldn't be happier with that decision. The communication, customer service, and work completed were second to none. Highly recommended!

I have no complaints about their initial installation of my system, that's why I did in fact, give…read morethem one star. However, after allowing HoehnContracting to service my system I noticed the system had stopped running, and I had asked Paul to look at the system because it was not running! Paul took it upon himself to replace my $89 timer box with one of his choosing, and without my consent, and after which, he lied to me about the cost of the timer and told me it was $425 ! When in fact, it only cost $224 ... along with a service charge fee of $125 if that wasn't bad enough when I told him that he could have replaced it with an $89 timer, and that I did not want that timer for $425, he said he would take his timer back, but in doing so, he took all of the wiring for my timer, that was originally there and hardwired from the house, he now has it cut off at the bottom of the tank with a female plug and nothing from that point to the surface where the timer box is! He then left with his new timer in hand and the wiring for my system ! That wiring, was there before he decided to take it upon himself to do anything without my permission or consent The sad thing is, I had this done for my stepdaughter who is a single mother of two teenage boys and struggling to make ends meet, and now, with Paul taking the wiring, I am unable to put the $89 timer in to make her system operational. The only thing Paul chose to do was have his employee bring back a decrepit old rotted wire and dropped it on the ground and pretty much said here you go do it yourself. Even if the cord were long enough to reach the bottom, which it was not, it was far too decrepit to risk a fire just because someone got mad that they didn't make an extra $200 off of a 100% mark up , and then lie about it! Now I should mention that the system is a good six / eight feet underground! i'm in my 60s and completely disabled, and he expects me to crawl down in that hole and fix what he tore up A police report has been filed and I am awaiting that report for further action!

We have a Jet septic system that began leaking after a patch repair was attempted and failed two…read moreyears later it was determined the seal between the top and bottom sections of the cast concrete had failed because the top section had shifted. Trying to find someone who had done this type of repair work in Hamilton County was not easy. Luckily I found Paul Hoehn and he explained what needed to be done, that he had done it before, and while it would not be cheap the system would be able to be saved. What a relief. The location of the system was on a hill and not easily accessible. Paul planned out the correct equipment to complete the project quickly and safely. Paul made sure we were without septic service for the shortest amount of time(probably 5 hours) during the repair. He was in constant communication with us. Providing pictures as the job progressed. It took about 3 days from start to finish, be we are so happy to have a fully functioning system again. Paul and Scott were both very respectful of our situation and worked to get us back in service quickly. I'm sure this repair will last for many years. If you have an issue with a septic system give them a call. We can not say how happy we are that we did.

Dupps was fantastic! They were on time, cleaned up afterwards, and were very courteous! The price…read morewas less than anticipated which was a nice surprise in this economy. Definitely recommend!

I used Dupp at my previous residence and again at my new home. They are wonderful. Responsive. And…read moredo a nice job. Fair with their pricing. Highly recommend!

They came to do our ducts. Quite careful with moving furniture and not banging stuff around. Job…read moretook 2.5 hours. Gave us advice on when to next change filter. No issues. Thanks.

Awful. I knew the cost when I made the appointment. Roughly $570 for 21 ducts/returns - Gary…read moreSullivan says they're the best (only now have I realized they're paying for him to say that - it's a freaking advertisement!). Phone tag with the office for two days landed me an appointment. The crew shows up, cuts a few holes in my ductwork, and then asks if they can use MY 15 year old craftsman shopvac TO CLEAN THE AIR HANDLER BECAUSE THE ONE THEY BROUGHT DIDN'T WORK! I obliged....I don't know why. Maybe because of countless weekends of Gary Sullivan on 700wlw telling me directly that these people are the best! Maybe because the guy asked nicely! I don't know, but I let them keep going. I went downstairs to check their progress, and unfortunately asked a question..."aren't you going to clean the A coil? Your advertising includes that in this service and the scheduler said it would be done....?" Nope, they said they couldn't reach it and they don't normally clean them on heat pumps. I again accepted this for unknown reasons...mostly likely related to Gary Sullivan, the freaking Walter Cronkite of AM home improvement talk radio. The men, who I should add were very nice, said they were done, and for some strange reason, I wrote them a check for about $570. Again, I was writing the check and I could hear Gary Sullivan saying, "yeah, they're the best! So you should pay them twice what other companies charge to do the same thing! They're the best! They need double of what this job should cost to keep advertising on 700wlw...." and I signed the check and they left. Later, my wife and I realized the whole house was covered in dust. Apparently, "Hi Tech" blew the dust in the duct work all over my house - ducts are clean, I think, but I don't know for sure because I can't see into them, and all or some or most of the dust that was in the ducts is all over the house. The basement where they were working - a disaster. Metal shavings all over from the holes they cut, and dust and debris everywhere. I thought about calling and complaining, but that would just be a waste of time....I can't imagine they would be quick on a refund considering they can't even buy their employees a functioning shop vacuum. And I didn't really want them to come back and clean up, since they couldn't do it the first time. So I'm writing this review....$570 poorer, upset that Gary Sullivan mislead his flock....

They were prompt in scheduling us. Sam was vert assuring that he would fix the issue in which he…read moreDID!! He even called to follow up as a courtesy, which a lot of companies don't once they recrive your money. I recommend Safe Plumbing to anyone having any plumbing issues.

We appreciate the excellent service and quick response. We've used them twice for toilet repair…read moreservices and they have done a superb job each time!

Had my sofa and chair cleaned. Guys did a great job! Came at the scheduled time and let me know…read morewhen they were about 10 minutes out. Will hire again in future.

After reading all the reviews, I was very suprised to have such a bad experience with this company…read more They did arrive as scheduled and were very friendly. However, the cleaning service was awful! They advised us that the carpet would be dry by the next morning. It actually took 4 days for the carpet to dry out (and I hope I don't have mold underneath). On the second day you could actually feel the water seeping up between your toes if you walked on it bare foot. It's like they sprayed water in but didn't bother to suck any back out. Then the two sofas were not even completely cleaned. The headrests and footrests were not even touched (sofas have recliners on each end). Then they applied the fabric protection spray (add on that we opted for) and it made the fabric hard and very scratchy. Then, as if all that was not enough, the carpet and sofas now have a very nasty smell to it and it is VERY strong. You smell it as soon as you walk into the room. I am wondering if they actually used dirty water on our stuff. Now, I have to rent a carpet cleaner and try to get the smell out. Our carpet did not have that smell before they 'cleaned' it, and I absolutely will not use a 'professional' carpet cleaning service again. Worst experience ever! And, we paid for it!