I'm not sure if Yelping dentists is a thing, but this review has been a long time coming…read more I've been seeing Dr. Peter Carlin since I was a toddler. He's the only dentist I've ever seen and I plan on keeping it that way for the future. He's even out of my network for my dental insurance so you know I mean business when I pay that higher copay just to see him! What I love about Dr. Carlin and his staff is that they're always so welcoming and accommodating. They truly treat me like family! 2 years ago I had a freak running injury where I tripped and face-planted. I busted up my lips and two front teeth badly. That day he took me in immediately and did the most amazing job repairing my teeth. His staff gave me plenty of ice and even had milk and snacks on hand so I could take some Motrin for the immediate swelling. You can't even tell they're not my real teeth! 2 years later and I just had my 6 month dental cleaning. I mentioned that my two front teeth are doing well but there was minimal staining on them from the accident. Dr. Carlin is now going to do some more dental work to make them good as new .... to no extra charge to me. Beyond blessed to have such a wonderful and caring dentist! Highly recommend him if you're in the Chesterfield area! Heather and Rose are fantastic hygienists as well!

Dr Schesnuk is the only dentist I've ever referred a friend or family member to. He does amazing…read morework and is very affordable. He tells you upfront what the costs will be. He will also do everything he can to try to save you some money by offering alternative treatment options. The office staff is great too. They truly do care about their patients. They will do everything they can to squeeze you in if an emergency situation comes up. He will be our family dentist as long as we are living in Michigan.

If I could leave a zero star review I would. This place- the staff is an absolute disgrace. The…read morehygienist had zero patience with my very nervous 5 year old who was being extremely cooperative despite her being impatient and RUDE. She had the audacity, while my son started panicking, to rudely instruct me to "hold him and his hands down" while he was gagging and about to vomit, so she could squirt water in his mouth. Instead of just letting him sit up and catch his breath this is what they expect parents to put up with. We immediately ended the visit. I will never put my kids through that kind of treatment again. Don't treat people let alone CHILDREN like this and expect to get a raving review. I am absolutely disgusted by what we just experienced.

I was happy with the service at the Richmond location, but since the switch, I have not been…read moresatisfied. They are changing appointments and canceling without notice, scheduling appointments on non-working days, and then not notifying me. I have had to make both morning and afternoon appointments due to my child's age. I made an appointment, but they canceled it because it was not exactly six months and one day, and said insurance would not cover, but my insurance company covers two appointments per calendar year. I made an appointment in Richmond in August of 2024 for March of 2025, and three weeks before, they called to say it was canceled because it was during their lunch break. The earliest they could get us in was at the end of June. Communication and service have declined since coming to Chesterfield.

Way over priced! Charges extra for everything way over what insurance covered. Nothing is discussed…read moreprior, also sends extra bills after you already paid.

Well this is the best dental office I have ever used. Entire staff is excellent including office…read morestaff, heygenist, and Dr. S. available on weekends & after hours for emergency. HIGHLY RECOMMENDED

Dr. Carlino and the staff are the best! They know how nervous and anxious I get when at the dentist…read moreand always make me feel comfortable and let me know exactly what they are doing!

Horrible front desk staff. Called to get my daughter an appointment and quote for the cost of the…read morevisit. I was told that they don't do that over the phone and it's "policy". After explaining I'm paying cash and would appreciate a heads up on the cost so I wouldn't be surprised and waste their time or my time. She very reluctantly gave me a quote but the whole experience for being a new patient was terrible! They must not need new patients if that's how they act over the phone.

As a former patient here, I do not recommend taking your children to this dentist…read more My sister and I were patients here as toddlers until we were 18 years old. The staff was horrible since we were children. They were rude to us, ignored our questions, yelled at us, even held down my younger sister when she was a scared 5 year old. Parents aren't allowed back there for a reason. In terms of dental care, they are awful. The orthopedic is amazing, no complaints. My sister and I both had wonderful experiences there. But the dentists are awful. They never answered our questions as children and even as an 18 year old. They would tell us they would talk to our parents instead. When it came to dental issues, they weren't taken seriously. We were always told to "brush more" and that we weren't doing a good job, even as 17 year olds who were brushing multiple times a day. They would tell us our teeth were fine with no issues, when in reality we had cavities and issues with our teeth. They wait until it's too far to fix these issues. After we turned 18, we switched to a new dentist. At the new place, 6 months after our last cleaning we were both told we had multiple cavities and issues with our teeth. My sister had to get a root canal when she was told her teeth were perfect 6 months ago from the pediatric dentists. At the new dentists we were treated with respect, and actually were given information and answers to our questions. We were given real advice rather than "brush more" and able to find the cause of any dental issues. This place traumatized me and my sister as children. We struggled for years and were extremely afraid of coming to this dentists due to the disrespect and awful patient care. There is a reason parents aren't allowed to go back with their children. I do not suggest any parent take their children to this dentist, take your money elsewhere for better care and a better experience.

Covid protocol is outdated. Went in for an appointment and…read moresince I had covid 2 weeks ago (tested negative since a week ago) they told me on the spot they couldn't see my kid and had to reschedule. I called 3 business days in advance to confirm they weren't going to make a big deal of it and they said they could see my kid as long as we didn't have symptoms and had tested negative. Never bringing my kids again here!

Had to leave this office after 10 years. A lot of staff turnover in recent years has reduced the…read morelevel of customer service and dental treatment received. The dentist "found " eight new cavities and I asked for Dr. Hoffman to contact me for a second option but he failed to do so. My new dentist could not locate any of the new cavities that Hoffman's dentist allegedly discovered.

I am a 15 year old girl they did service on me for about a year and a half fixing cavity's I have…read more one day after my apt I made another one to schedule getting the other side of my mouth fixed and I had missed the apt(keep in mind my gram has dementia so she forgot I had the apt) so I missed it I tried to reschedule my appointment and whenever I called them back they said I have to pay a $200 for a late fee and now I'm on a on call list where they won't let come in unless the day my dentist is in (Dr. Betria) I call and can come in that day witch does not make any sense! Every time I keep calling now, my dentist is always busy and doesn't have any open appointments, but obviously she's only in two days a week so they are refusing to fix my other side of my mouth and I'm in so much pain now and my tooth is so damaged this is ridiculous horrible dentist, money hungry I wouldn't recommend bringing your children here

I have been to this dentist's office before, and as usual, before seeing the dentist, the dental…read moreassistant brings you back to the room and prepares you for your visit. During my previous visits, the assistant who took care of me was not very kind and made me feel self-conscious about my dental issues. It almost felt as if she was looking down on me, which made the experience uncomfortable. However, that all changed during my last appointment. Instead of my usual assistant, I was greeted by a different dental assistant, Mrs. Rose. From the moment she walked in, she radiated warmth, kindness, and genuine care. She was the sweetest person and made me feel comfortable, even though I had come in feeling down about my dental problems. She took the time to explain everything to me and offered reassurance that truly made a difference in my experience. I am so grateful for her kindness and the positive impact she had on my visit. I hope that she is my assistant in the future as she left me feeling really good about myself. Thank you Mrs. Rose!!!

Would not recommend !!! My son in-law went there as a new patient for his cleaning. It had been 5…read moreyears since his last one, but he is only 25. I just saw the bill, they billed an emergency exam (this is done if you go in with a tooth ache) and did a scaling and root planing, wich is a type of perio surgery/procedure. It should have been a new patient exam. Possible a debriment since it had been 5 years and see how the patient responds. I was in the dental managment industry for over 25 years, and this kind of crap is why I left. Not to mention there was no fee/copay disclosure before starting treatment. I will be putting in a formal complaint with Delta Dental. I did call and was told they did everything correct.

Dr. Batra is the BEST cosmetic dentist out there. I could not be happier with my results. The…read moreentire staff took a great deal of time to make sure I got the smile I wanted and were so friendly and encouraging. Linda and Dr. Batra were just as excited about it as I was. The office is clean, appointments are easy to schedule and I think I only waited 5 minutes in the waiting room. So good!!!!

We have been going here for almost 8 years. The best. Clean professional and pleasant staff…read morewouldn't go anyplace else for a dentist

This has been my dentist office for 30 plus years! Super…read morefriendly office! They take great care of their patients.

I've been coming to this office for a couple of years and has been pretty happy about the service…read morehere. I've tried with a few hygienist and currenly I'm staying with Jenny Foster. She is only at this location on Wednesday afternoons, but she has the most gentle hands and the rarely makes me feel the pain during the cleaning. I've interacted with a few doctors, and all of them are professional and friendly. The staff will remind you via phone or text before your appointment. Overall, I'm pretty happy with this office and plan to stay with them in the future.