Staff aren't very helpful. A typical medical facility would make an appointment for me (and did)…read morewithout requiring me to spend hours on the phone over weeks to prove that the procedure would be approved. It's like they've never dealt with the largest insurer in the state before - which seems strange considering what this business does.

I tried to get a Cardiac MRI and was told they don't do Cardiac MRI's!…read more Why would Blue Cross Blue Shield Insurance send me there if they don't do the procedure! Very frustrating experience when you are sick and looking for answers!

I can never see my doctor or matter fact any of the other doctors. There's no appointments…read moreavailable on chart..even when you call 99% time your doctor can't see you. I like most of the doctors but what the point when you can't see them. In a process of looking for another place/doctor to go. And no one really cares even your doctor. The place sucks now.

I love this office's doctors and all of the staff. Very friendly and knowledgeable. I think…read moreprobably the best doctors I've ever had. Dr. Goh is my Primary and she's amazing and Dr. Sabin is my allergist and he's also amazing. The office is clean and modern and has a nice aesthetic as well.

Dr. Farag is a very good doctor and person. I have been a patient of his for several years, at the…read morerecommendation of my gynecologist. He provides a calm atmosphere, excellent x-ray technicians, and his immediate attention to my current test results. I am guessing all that must have created a lot of new patients. I am now 65 and can't afford the $390 concierge fee and am looking for a new facility for my mamogram. I am disappointed that he is my third Northwestern Memorial doctor that has skipped down the road to become a concierge doctor. I have other specialists at University of Chicago Med, they never do this, only the NWM doctors go this route. I know he is the best and hires the best x-ray techs (never cause me pain). By reducing his patient population, I seriously hope he is able to help breast cancer patients that need constant imaging.

Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

They were very kind. They explain in detail the process which made it easier to handle since I'm…read moreclaustrophobic . They answered all my questions .

All the staff I interacted with were very nice. I had a difficult MRI that needed to be done, and…read morethe technician, Michael, was extremely helpful and kind. 10/10 service and ppl. Got seen on short notice as well.

There is no way to contact them to either make an appointment or if you have any questions- they…read moresimply never pick up their phone. My mother had a prescription from Dr Dmytriv and and she had important question regarding the prescription. We called multiple times, left bunch of voicemails and simply no return. Now she has health issue. Avoid this place at all cost.

I don't normally write reviews but this called for it. I came here to get some solution regarding…read morestretch mark, I was getting very self conscience about it so I came here to get a consultation. I was told that microneedling and prp would help reduce the stretch mark, I decided to go for it. It all went downhill from here. I came in for my appt. after work and they were running behind, I waited for almost an hour, fine with me. Then I was finally taken in the room and I showed her which areas I wanted to get done and she proceeded to tell me "oh that's a big area, I won't be able to get everything done today, can you come back tomorrow for the rest?" I said that's fine. Then we proceeded to get my blood drawn and she added numbing cream to the area but of course.... she was running out of numbing cream so she barely put any. She leaves the room while we wait for the numbing cream to kick in but then I waited for almost an hour cause she was still trying to take care of another patient, she kept apologizing and kept saying she doesn't understand why the front desk only books for X amount of time for these kind of session. When she finally came back to do the microneedling, she warned me it was going to be prickling... fine but then she also kept going over the same area because she wanted "to go deeper to get the most out of it"... I was in pain but I held it in because I trusted her.... she kept going over the area MULTIPLE TIMES!!!! I left there in so much pain and couldn't shower for days... I paid a pretty good amount for the session, came back the following day to another esthetician and paid for "another session" even though my first session wasn't done. I told the front desk but I didn't want to argue with them and was just glad that something can be done with the stretch mark. The second session was much less invasive and the healing process took no more than 3 days. The first session was still no where close to healing after 3 days... all in all it took almost a month for it heal. It took almost a whole week before I could shower normally and tolerate the pain from the wound. I was told that I would need a series of this process and should wait 4-6 weeks to come back. I was also told the healing process would take no longer than a week... true for the second session but completely false for the first session. For almost the entire month I was in pain but I thought it was normal because she had done it deeper, nor did she tell me to put anything on it to help with the healing process. Fast forward to 6-8 weeks later, I started getting hyperpigmentation... it was done wayyyy to deep that it damaged my skin. I called them and sent them pictures about it and I was told... "it may have been because I was stress" I ended up going to another place asking about it and the doctor told me that they should have been more careful as this area is sensitive and that they had damaged my skin due to the fact that they went too deep. I was given a hyperpigmentation bar to use and a cream to help with this but I've been even more self conscious about my legs than I ever was before. It's summer and I've not worn shorts or any type of clothing that would show my legs... I tried to come back but my schedule was getting pretty hectic and then when I was finally able to make an appointment it got rescheduled because the doctor was going to be out at which point I just gave up because I don't think they would have been able to help me, I was really curious to see what they would have said but I don't think they would have done anything.. they were no where near apologetic about what happened nor where they trying to help out. Now I'm down almost $600 only to leave with even worse feeling than before. Long story short, don't come here to get anything done for your skin otherwise you'll just walk away with worse skin than before and $$$ money short. Worst money I've ever spent!!!!!!!!!! I regret ever coming here.

What a great clinic!! I've gone here a few times, so much easier than trying to get a last min…read moreappointment with my regular doctor. Every staff member I've met have been extremely nice, the doctors have been amazing, and I love how clean it is. They even have a super cute pediatric room, took my niece in, and everything was better when she was able to sit on the dinosaur (she almost forgot why we were there!) I can't say enough good things, I am a loyal patient.

Perfect visit. The front desk staff was courteous and polite. The medical professionals are amazing…read moreand take the time to listen to your concerns. I was in and out in less than an hour for something that's taken me over 3 at other urgent care style clinics. Big thanks Dr. Ayala & his staff.

The PA's that I have worked with are very good. They will get to the bottom of your problem. They…read morecan draw blood, take X-rays and many other tests. They listen well and give excellent care.

WARNING: They will promise to bill you $X. Once you leave you will billed extra for lab services! I…read moregot a large bill that was unexpected. They don't care about patients. Doctor will rush! and say this urgent care to defend herself and make excuses! So don't expect the person to be detail orientated. Also I was MISDIAGNOSED here, not worth it! I am ripped off now need to spend hours cleaning up the mess of billing this place made!

I 100% recommend Rush's urgent care location here. I had an order for an xray from my PCP. Check-in…read morewas a breeze. I was literally taken right back, got the xray done, and put the door in less than 15 minutes. I also got the results in my mychart only a couple hours later. Everyone was so nice and it was clean and well-organized in terms of atmosphere and aesthetics. I can't recommend this enough.

I visited Rush Urgent Care today to take care of a minor problem and found the service both…read morefriendly and professional..from the check in to the attending physician Elliot, who was amazing Would highly recommend