I try to find a mechanic who is skilled and honest. It is a bit harder than it might seem at times…read more My first visit to this shop left me with a positive feeling and the service I received was all I could have hoped for.

Kenny is very polite and honest. They are our go to mechanic. Found a great honest mechanicread more

I called several automotive shops in lake havasu and he seemed to be the most knowledgeable when I…read morewas explaining my need. He got me right in an performed all the work that I needed. The quote he gave me was spot on when I picked up the SUV. He explained to me everything he had done and if I had any questions later to feel free to contact him or drop bye. Very smooth transaction between us. A+ service and I would highly recommend them to anyone needing service work.

So last night after we pulled the boat out of the water, pulled up to the clean-up area, and we got…read morean error message on the dash if the Suburban. ..."Service Battery/Charging System", so I did one of the dumbest things I have ever done and tried to clear the message by cycling the ignition, now she's dead! We flagged down a Park Ranger for a jump, no luck, won't jump start. So, my wife, my two kids and their three friends, are now stuck on a deserted boat ramp at 10pm on a Saturday night.....while still over 100 degrees. I call my buddy, Darrell Robinson , who I haven't seen in years, and he picks up the phone, while sitting at home watching the UFC fight. Within a few minute's, he's at the ramp, hooked us up to a starter box, and we limp the suburban and boat to his shop! Both the battery and the alternator are dead, so he puts in a new battery and we limp home to get some rest! This morning, Darrell goes and picks up a new alternator, installs it, and we are able to hit the road today and go home! I don't really know what to say here, I am actually speechless right now. Darrell saved me at least two tow truck charges, for the truck and the boat, he inconvenienced himself and his wife on Saturday night and Sunday morning, fixed me up so we can make it home on schedule. Some of you will know the feeling of standing around a broken down vehicle, with 6 others next to you, late at night, in the heat, without tools, or parts, where you are trying to devise a short term plan.....hopefully the rest of you never have to experience this. You went way above and beyond Darrell, and I won't forget it. My family and I are very grateful! If you are ever in Lake Havasu and are in need of automotive service, please call my friend Darrell.

My truck started slipping on my way home. I called and scheduled a service the next day. The guy…read moresaid, I just need it for a couple of hours, I'll get you in our rotation. If you need it rebuilt, it'll be around $3,500. I showed up at 8. He explained the rebuild process. No call by noon. I walked back down there. The service wasn't done. Here is a summary of what he told me: I didn't do the service. Why would I if you need it rebuilt? I mean, we haven't looked at it yet, though. The transmission fluid was 2 quarts low and filthy. I asked what if it was just low? He said, then you definitely need it rebuilt. I asked to buy two quarts of ATF. He told me to come back after lunch as he unwrapped a burrito. I checked the fluid. It was bright red and by no means was it filthy. Do I need a transmission rebuild? Maybe. Maybe I don't. But, this place is beyond shady. I can't in any way recommend it. I can and will advise anyone to stay clear of this place.

If 0 stars were an option that would Be my rating. Took my…read morecar in for a transmission rebuild. Scott had it for a month! A few months later the transmission started acting up again. Took it back to Scott as it was under warranty. Again he had it for a month but did NOTHING to it. Lied to us the entire time saying he was waiting for parts. We had to pick our car up and now will have to pay full price for repairs because Scott cannot be trusted. DO NOT TAKE YOUR CAR HERE!

The best shop in town. Not the cheapest but just the best. They recently warrantied a repair from…read morea year ago - likely an $800 job at no cost to me.

We took the car in for an oil change and after their inspection Jason sent us a list of things that…read moreneeded immediate attention, and what we needed to monitor. After Jason and my husband spoke they started those repairs that were needed that day and what we would do next month. My Altima has over 110,000 miles on it and still has all original parts, so it was due. I am very happy with their work!

GNG Auto Service gets thr highest ratings for their knowledge and expertise of foreign cars like…read moreour Audi 2005 Allroad Quattro. Mike Walsh gave excellent customer service. Just before we drove off, Chris came and checked our motor oil level to be sure we were good to go. GNG Auto Service gets the highest ratings!

They save me by serving the brake on my 2019 GMC Arcadia. Me and my son change the brakes and found…read moreout they need to be Bleed. Thank you very much!!!

Billy, Bob, Izzy were great. We took our truck into them for our transmission. We were told there…read moreweren't any transmissions available, but Billy told us they could rebuild ours. Everyone was thorough and told us step by step what they were going to do. I would definitely recommend this shop.

I picked up my Ford Sport Trac yesterday J 6/8/26. It was…read morethere for a transmission rebuild. The quote was $5000. Along the way, Bill the owner decided we needed a driveline carrier bearing. He said you can't just replace the bearing. It would require a whole new driveshaft...$800. Not true. I subsequently found out that the bearing IS replaceable. And the driveshaft when I picked up the truck was $900, not the $800 quoted. So, out the door for $6,000+. Without leaving town, after doing errands, I noticed a "kick" when shifting into Reverse. I returned to explain the symptom to Bill. He acted as if I was stupid saying, I don't understand what you mean. I had previously run into a problem with Bill as part of this transaction. He called to ask if anyone had called me. I said "no". He said my truck had been ready for pickup the previous day. He was insistent that I pick it up that day. It was already late in the afternoon on a Friday and Bill knew I lived an our and a half away. I offered to pick it up on Saturday, the next day. He said they are closed on weekends. I said I'll be there Monday. He said "will you definitely be here, cause we usually charge $20 a day for storage". I was flabbergasted but said " I'll definitely be there". Which I was. Anyway, back to the Reverse "kick" when shifting issue. One of there techs test drove it and immediately took it into the shop and put it on a lift. The owner and techs "diagnosed that the transfer case (4 wheel drive) needed a rebuild. The "chain" was sloppy. It would be another $2,000. They had just HAD the transfer case out as part of the other work. They stated it didn't occur to them that there might be anything wrong with the transfer case as part of their work. Bill said this. Bill said, because it's the transfer case, if I don't fix it, it will void my so-called 3 year 1warranty. I decided that based on my overall experience with Bill, I would not feel confident spending one more dollar with him and his business. I asked that they bring my truck out front and I left. As other reviewers have mentioned, Bill has no business working with customers. He is arrogant and treats you as if your stupid. His techs are great. But there is a real lack of communication. Nobody calls with status. I was told they weren't busy so my truck would be in and out in two days. After a week and a half, I finally called them and was told it would be ready the next day. That's when they "discovered" I would need a new driveline. Would I do business with GET IT IN GEAR again? Not as long as Bill is the owner. Not a chance. It's sad, because I was looking for a relationship. I restore vintage cars and I have other transmissions that will need work.

After requesting quotes from 3- different auto shops. I called some and got a well informed, very…read morepleasant discussion with Shane. He was specific in what the work was, the labor, parts and total cost. By the time I got responses from other shops, I had set a early Monday appointment with Accurate. Today, Shane's recommended tow truck showed up on time. He too was very professional and friendly. My car arrived 20- minutes before 8am, greeted by Josh. He explained everything and helped finish the paperwork. After Shane called to tell me the car was ready. While paying for services, Shane showed me the broken parts and educated me on the specifics in the repair. If you are a Motörhead like me. It is comforting to clearly understand the repair and all that is involved. It's clear any future car repairs will use Accurate Transmission and Auto. Very reasonable prices, very informative service, clean shop, great work. What else would you want? Thanks guys, great work.

Quality service done as best as I could expect. Will take my…read moretruck back for diffs and transfer case. Can do myself but inexpensive enough just to have these guys do and I won't have to worry about about oil disposal.

I went to Havasu Auto and asked if I could get help with a noise that has been plaguing my car for…read moreyears. I have spent thousands of dollars at other shops who seem to keep making things worse. I recently had Struts put on the vehicle at a different shop and they were not tightened down properly. The technician had me come with him for the test drive and found that one of the noises was the struts that had not been tightened down by the other shop. The other clanking noise was the horn not being tightened enough. After that they put the car up on a rack and found it leaking Transmission fluid. While turns out the shop that had recently done an axle put on the wrong one. I won't mention there names but the two shops were corporate shops. Stay with Havasu Auto a local honest repair service. The administrative Assistant (She does a lot more then just scheduling) in the front when you walk in is very friendly and helpful with everything you need. She was great with my kids upon pickup as well. She called around about this mysterious axle that had been replaced by two shops already. Finally after having the aftermarket replaced they opted to go with a Mazda Axel. The courtesy vehicle that was provided was a nice touch as we did have things to attend to. I was given updates through Text messaging and when the initial inspection was done I was sent a link to see the issues they found. This link had detailed notes and pictures. As you can see in the pictures from other people, when you pick up a nice note is left. The team at Havasu Auto is exactly what I have been looking for in a mechanic or Auto shop. I had fears before this I would never find a mechanic like the one back home. We are hopeful that they have saved my vehicle from what the other axels did to it. Thank you so much. I forgot to mention that I have seen the owner John on site quite often. He is not afraid to get out of his chair and do business or give a customer a ride home while there vehicle is serviced, rather then staff taking away from other work.

Great customer, service! I brought my car in from the dealership as I suspected some unnecessary…read moresuggestions for service and Auto Care took care of me and provided me the service that was only necessary. I like supporting this local business!