Dr Bontia is one of the absolute BEST headache doctors I have ever encountered. Her office staff…read morehowever, is questionable. I made an appt for an MRI, and I was told there was an additional for sedation since I am claustrophobic. My driver didnt show up, so I couldnt have the sedation. I made it through the MRI without sedation, but expected an adjustment to my bill. I was told after the the MRI the sedation was free, so I wasnt charged an extra fee for it. The $600 I owed didnt include the cost for sedation. Hmmmm, I questioned if that is true, because the lady that called me the day before wanted to be sure I had a driver because of the sedation. She wanted to be sure I understood there would be an extra charge. So my question is, was anyone been charged an extra charge for sedation if claustrophobic during an MRI? If so, how much was it? THANKS for your help! New patient just trying to be sure Im not being ripped off!

If you want doctors that blend expertise, advanced technology, and actual human compassion -- this…read moreis the place to start. I was armed with not one, but two MRIs from other doctors, ready to hear the dreaded "Let's schedule surgery" speech. Instead, I met with a genuine, down to earth, personable doctor that actually listened to all my complaints and I mean all of them lol. Not just "my back hurts," but also my entire medical history. Dr. Desaloms already has my MRIs up on a giant screen ready to review my issues. This office clearly invests in top-notch technology, and it shows. Love his PA Stephanie (extra bonus points for having her in his back pocket!). He's not the kind of neurosurgeon who pushes surgery just because he can. I may need it someday, but right now he's focused on what's best for me. That kind of organic, patient-first approach is rare. The entire staff at Dallas Neurosurgical and Spine, from the front desk, tech, PA to billing -- were exceptional people who obviously enjoy (and love) their jobs!

I flew to Dallas from Saint Louis to have my 3rd spine surgery with him a c5c6 fusion. He PROMISED…read moremy radicular pain would go away, I'm an RN, u never promise patients anything, u can't know for sure, and what do u know, 15 months post op and my nerve pain is just as excruciating. He called me a anomaly during our telehealth appt, made me feel hopeless, almost 3 yrs now in 24/7 moderate to severe pain and have not been able to work as an RN and i'm actually signing up for VAD in Switzerland, that's how bad this has ruined my life, so be careful... i got a standing mri out of desperation. He didn't care to read it, a secretary said he wasn't obligated to read the mri since he didn't order it and dropped me as a patient after expressing how awful everything was going for me in my life due to this. 15 mo post op c5c6 fusion.... one simple layer... i'll never understand, but i am willing to pay 10k to d13 w VAD because of the debilitating pain i have been suffering in since 35 yo til now 38 yo.... almost graduated NP school, and couldn't, just 3 semesters away.... life i worked so hard for, completely ruined. BSN Oncology RN 10 yrs, can't work and just rot in one chair at my parents' house. i'm 90% chair ridden now and housebound, i dont even shower but every 2wks, dont put makeup on anymore... nowhere to go... i rot here crying all the time in extreme pain that nobody wants to treat.

OUR NEW NEUROLOGY SPECIALIST TRIBE! Dr. Dike - Affinity Neurocare Frisco…read more This is THE BEST Neurologist I've witnessed in my 35+ years in healthcare as both a practitioner and an administrator! I highly recommend Dr. Dike and his team! Office Manager Shervonha: You are truly a servant leader whose presence resonates long before you speak! Thanks for constantly checking in on us and ensuring everyone was comfortable and updated on statuses while we waited in the clinic. Your presence is comforting. You're a phenomenal leader and the clinic is very blessed to have you! Thank you. My Mom had her new patient appointment on 12/4/25. I want to thank the Affinity Neurocare team for your excellence in care and the patience that was shown as my Mom visited the clinic today. Thank you all so much. From the first interaction with Alexis at the front check-in desk, we felt comfortable and appreciated as clients of Dr. Dike. Alexis is a sweetheart and she was very polite. She's a wonderful first introduction to your clinic! We then met Leah, who is in a league of her own. Leah is awesomeness wrapped in a human body!! Her spirit resonated throughout the clinic. She was sweet and very warm at every interaction with each person we saw her speak with today. She is very knowledgeable, patient, and professional. Her smile speaks volumes of how much she enjoys what she does. She spoke very highly of your clinic and your practice, as she should. You guys are amazing. Tommy was another sweetheart. He was very patient as my Mom took her cognitive test today. Unfortunately, Mama had bilateral cataract surgery within the past few weeks and is experiencing some visual issues (which we are praying will subside within the next few months); therefore, some of the test questions were a little difficult for her to see. Tommy was patient and waited for her to feel comfortable before moving to the next questions of the test. Thankfully, he read most of the questions to her. Please thank him for his patience. Dr. Dike took time and listened intently as I went over a plethora of information related to Mama's medical history and some of the alternatives that have proven effective for her. I'm grateful for his patience and his ability to make his patients feel at ease while interacting with him. He listened, asked questions, and took time to understand everything that was being said before attempting to provide next steps for treatment. he did not rush us, cut us off, or rush to leave the room. Being one who facilitates best practice courses for providers and other healthcare professionals, I know that this is not always the case. I found your practice online and prayed over whom we should seek for neuro support, and Dr. Dike did not disappoint! We need more providers like him. Please thank him for his excellence in care. We also met Derrick, who is AMAZING! Derrick is another very professional, very knowledgeable, and very patient young man. He ensured Mama and I were comfortable while administering the ordered tests. He explained everything thoroughly and made sure Mama knew what was expected while taking the tests. He's a phenomenal professional. Please thank him for us. It was a blessing finding Affinity Neurocare and I'm so grateful for the excellent patient service you all provide to our community. Thank you so much for everything you do and for making a positive impact in the lives of our neighbors. It was well worth the drive from Wylie to Frisco to meet you all and I'm grateful to have your gifted hands overseeing Mom's care now. GOD bless you and may you continue to bless others through your gifting.

Dr. Dike is an amazing neurologist. I had the opportunity to see him when my husband was in the…read morehospital at plano presby a few months ago. He treated us like patients who are in need of answers that we could actually understand. He was caring and took his time to help us understand everything that was going on at that moment. He has a very relatable personality not only with his patients but also with his staff. Then when we had to go and visit him at his office not only his staff was incredible he was again so supportive and thorough with all the tests we had to do to my husband. He is so humble and unlike most specialist doctors he treated us with care, understanding and a lot of patience. I definitely recommend Dr Dike if you are in need of a neurologist. We went to his Frisco office located on main and teel.

I don't understand some of the reviews...I had symptoms that mimic ALS after a concerning EMG she…read morepersonally reached out to a colleague at UT Southwestern who works with ALS patents and asked if she could see me asap. What would normally take 3-6 months to be seen, I was seen in 1 month. Because Dr Samuels intervened, I had multiple appointments at UT Southwestern in a two-day timeframe and after a more extensive EMG it was determined I did not have ALS. All to say, Dr Samuels is a no-nonsense, caring, and highly qualified neurologist. Just a head up, she sees patients back-to-back so there may be a wait, which you come to appreciate once you are in the room with her and you have her undivided attention. I highly recommend

I had a very disappointing experience with Dr. Elizabeth Samuel. She was extremely rude and…read moredismissive. When I asked for her professional opinion regarding my blood work, she told me that I "shouldn't be asking questions like that." When I continued to seek clarification, she responded with, "How would I know?"--which is shocking coming from a physician. She also repeatedly asked me questions I had already answered, making it clear she wasn't listening or trying to understand my concerns. When I told her that her responses were not helpful, she told me to "get lost." I have never been spoken to like that by a medical professional. This behavior is completely unacceptable, especially toward a patient seeking care. I would not recommend her to anyone. If I could give a negative star rating, I would. The appointment was being transcribed using AI, and I sincerely hope that record is not altered to remove or soften the parts of the conversation where she was openly rude and dismissive. Patients deserve an accurate and honest record of how they are treated.

Wonderful, knowledgeable, compassionate doctor. Great staff that follows up with patients. I wish…read moreall doctors could be as caring as this doctor.

TOP SURGEON -- my wife had disc replacement surgery in her neck preformed by Dr. Cattorini. He and…read morehis staff are outstanding. They were compassionate, listened and fought hard when the insurance company initially denied the surgery. There is no doubt that I would recommend him to anyone. Thank you Dr.! The results have been absolutely amazing!

Although it has been 17 years since I last saw Dr. Tobleman, I will remember his kindness until the…read moreday I die. After having been to another neurologist who scared the bejeezus out of me by flat out telling me I had Multiple Sclerosis without the benefit of any testing whatsoever, I was desperate to find a neurologist and obtain help for myself. I had already been to the E.R. at a local hospital and was told I needed to see a neurologist immediately. The neurologist I was referred to had a 6 wk wait. In the meantime, I saw the scary neurologist who was of no help whatsoever. On a desperation call, I called Dr. Tobleman's office. I was sobbing pretty hard on the phone as I didn't seem to be making any headway with obtaining medical assistance. The kind person who answered the phone at Dr. Tobleman's office asked if I could please hold. When she returned to the phone she said Dr, Tobleman could work me in between appointments that very day. My husband drove me to Dr. Tobleman's office as I was in no condition to drive myself. When I first met Dr. Tobleman he said " please come in and sit down, take your shoes off, sit a spell". Okay, he didn't say the last bit but he did ask me to remove my shoes so he could test the reflexes in the soles of my feet. Dr. Tobleman proceeded to patiently listen to me and ease my fears as I was crying. Dr. Tobleman told me before we freaked out, let's do some testing and see what we are dealing with? Over a period of about 6 wks I had an MRI, a spinal tap and heavy metal testing. All of which were clear. Dr. Tobleman did prescribe one and only one medication for me and that was for my severe headaches. Dr. Tobleman told me he found nothing wrong with me and that he felt with time my symptoms would disappear. At the time I was working a very toxic job. Amazingly, after I was fired from my toxic job, my symptoms went away never to reappear. They don't make doctors like Dr. Tobleman anymore. The point of this long winded review is that this man has a caring and kind demeanor but he also goes the distance in investigating one's illness. If one is ill, it only crushes one's soul further to be not taken seriously by the medical community. This is just not the case with Dr. Tobleman. I would give this man 100 stars if possible.

The receptionists who handle the calls are rude; they respond in a condescending manner as if they…read morehave all the answers and don't allow you to speak. Their behavior is entirely unprofessional. I've never encountered anyone so arrogant.

Their office staffs are very unprofessional, they don't Their responsibility very attitudes,…read moredisrespectful, don't agree Their mistakes, top of that stuffs doesn't listen to the patients. Maybe doctors are good, but most of the time patient see by their nurse practitioner. I was their patient four years back, this year i went there but I got very bad experience.

I was asked a lot of questions by three levels of expertise. Nurse, PA, and Dr. They were very…read morethorough and explained a lot including up close pics of my MRI. Staff was very friendly and the office very nice., I'm hoping for relief and everything that was said will come to fruition.

I was referred to Dr Krumerman from a friend. I needed a 2nd opinion on my back pain from a…read moreprevious surgeon's office that just kept saying everything was great from a prior fusion in 2023. I brought in my MRI and with that Dr Krumerman believed that I wasn't totally fused from my first surgery. A myleogram CT was ordered and come to find out I wasn't totally fused hence my back pain and issues. I'm about 4 weeks post op with my surgery with Dr Krumerman who redid my fusion at L4-5 and fused L5-S1. I'm very happy with my results. No more sciatica! Pain is minimal with just the normal post op pain. All of Dr Krumerman's staff are very nice and helpful via email or phone. The front office staff are also very friendly. I'll drive an hour to see Dr Krumerman again!

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

I went to ER Wednesday, was admitted by Dr Scott Fitzgerald…read more. From Wednesday to Frida, it was the absolute best Hospital experience ever.. The Staff were so Nice, Experienced and Helpful... Not only do they have the very best Hospital food, each meal would compare to A Michlin restaurant.. Now to the BEST part; Dr Scott Fitzgerald was the most Understanding, Most caring, came in room, pulled a Chair and went thru everything single process 1 by 1, took time to make it all very personal... Could not recommend this CARING PLACE MORE HIGHLY... EVERY ASPECT WAS PERFECT.. THANK YOU DR FITZGERALD AND ALL STAFF in I

Finally, a Neurologist who listens! If you are looking for a…read moreneurologist you can truly trust, look no further than Dr. Deborah Cantrell. I came to her after a very frustrating experience with a previous doctor where I simply didn't feel heard. From the moment I started seeing Dr. Cantrell, everything changed. She is incredibly patient, engaging, and understanding. What sets her apart is her tenacity--she will exhaust every bit of her medical experience to get to the bottom of what is wrong. I also deeply appreciate her directness; she tells you what you need to hear, which has made me feel safer and more "mentally healthy" than I've felt in a long time. It is so important to have a strong relationship with your specialist, and I've found that here. Don't hesitate--just book the appointment. You will not be disappointed!

Please do not become her patient, and do not let your loved ones become her patient. This was truly…read morethe worst--and actually traumatizing--physician experience of my life. At first, her bedside manner seems caring and attentive. She appears to listen, but if you ask a question that doesn't make sense to her or ask her to clarify something, she quickly becomes irritated and dismissive. During my visit, she rushed through my physical exam, then returned to the room and abruptly said, "We need to have a serious conversation--major problems. You definitely have neuropathy and cognitive issues." As I sat there stunned and in tears, she continued by telling me to start taking her brand of vitamins, do memory puzzles, and return in six weeks after completing additional tests. After my testing and MRI results came in, her assistant called to tell me that my disc issues were likely due to my weight and that I needed weight management. I am 5'9" and 140 pounds. It was clear she hadn't reviewed my file and simply gave a standard response she uses for anyone with disc degeneration, assuming they are overweight. The worst part was her response to my MRI results, which showed chronic ischemic small vessel disease. She said it "wasn't a big deal" and was "just due to your advanced age." I'm 40 years old--dementia and vascular changes are not normal at my age. She dismissed my concerns and implied that my symptoms were simply because I was "elderly." She also recommended a four-day hospital stay to monitor my brain waves. When I asked for more information, she became defensive and short-tempered. Please ignore any positive reviews. Get another referral from your doctor and run far, far away.